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Bitrix24 vs Staffbase

Bitrix24 vs Staffbase

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Overall Rating
4.2 (921)
4.7 (78)
Ease-of-Use
4 / 5
4.8 / 5
Value for Money
4.2 / 5
4.5 / 5
Customer Support
4 / 5
4.9 / 5
Functionality
4.3 / 5
4.3 / 5
Last Review Written
November 15, 2024
June 26, 2024
Pros/Cons
  • Pros

  • Good way to consolidate contacts and keep track of previous leads. Good reporting software, with a little manual effort can be a useful weekly pipeline progress reporting tool.
  • The ability to share folders and secure files were very welcomed. Also, the fact that it is free is quite helpful.
  • Bitrix24 is a great CRM for advanced users and professional sales teams and marketers. For new users, it's important to highlight the learning curve to achieve the maximum results with this platform.
  • Cons

  • I would rate it as a total garbage. The worst is that we are losing money every day because of it.
  • And that could be the case, but the problem is that when onboarding a team and asking them to use it for a few simple tasks it causes information overload for them.
  • They don't have birthday greeting features for leads, it is only possible when they have done deals this is just a weird example. Your email bounce back no reports.
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  • Pros

  • About Staffbase I like the easy handling the most. We have created our mobile App and Intranet in a very short amount of time and are very happy with it.
  • Improved internal communication, all employees have the access to the companies documents (in the right version), the can collaborate, the native app is fantastic.
  • Great app, very user friendly and intuitive. This makes internal communication fun.
  • Cons

  • The representation often is not similiar to the desktop version or is completely destroyed.
  • What we are missing is the mapping of a multi-stage workflow. At the moment, this cannot be solved within the Staffbase software.
  • You can't search for news channels (big basic problem!).
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos