I liked that this software was able to house all our donor information. Its fairly easy to run reports and the chat help feature was really good.

The linking options for couples, and linking for parents to children was very impressive. It was fairly simple to add constituents.

Our staff really likes the ability to move tiles around, the mapping feature, and integration with outlook.

Their customer service is dreadful and slow. It is impossible to speak with anyone from tech support when problems arise.

Overall, blackbaud CRM is a good application that took me a little bit of time to use its full functionality.

Adding to the frustration is that it looks completely different from the old version of the software.

The software requires a significant amount of training to understand fully, and is quite complicated to approach as a beginner. The company does offer training sessions, but they can be quite costly.

I get anxiety every time I have to touch this tool.

Sometimes it is confusing as to which step you are in until you have used it several times.

We liked how integrated the system could be. There were a lot of systems and programs this one could integrate with and had many options when it came to presentation of material.

Some very basic components are missing, which can be very frustrating.

The integration tools Blackbaud offers for newsletters, communicating between systems, etc. are a little difficult to integrate and have stalled some of our progress.

I compare price with the features and services provided. Raiser's Edge is easy to use, and provides good services at a good price.

It is limited in its integration capabilities with other platforms.

This is good software for keep a database of donors and their contact details with this software. Learning how to use the software is easy.

It is a very clean and easy interface, which has made it a clear winner with our frontline staff.

I really dislike most everything about Blackbaud and its services. It always seems 2 steps behind the competitors.

Blackbaud is a great quality, scalable solutions.

Unimpressed with event modules; hard to integrate with Sphere. Not the most user-friendly system, especially for running reports.

One thing that stood out is that the UI is near intuitive, nice to look at and the data is well supported by a dedicated team at Blackbaud.

Terrible interface, terrible service, difficult to implement, closed ecosystem, expensive.

I look forward to the day that the whole system will be housed online. Sometimes it's frustrating to switch back and forth between the database and the web view.

It helped to keep our data up to date and organized. The support team was great and always making updates.

RaisersEdge stopped keeping up with times, they did not invest on the online platform and the bridge and net community were a disaster.

Working with Blackbaud is a very unpleasant experience. Trying to get answers to anything is impossible.

Systems are hard to edit, not user friendly and extremely frustrating. Its hard to find what you need on the site and harder to export.

The vast amount of features can be difficult to learn.

What I like most about Blackbaud is its built specifically for capturing and tracking data for non for profit agencies and allows you to see all of your data is a very secure envrionment.

Its also frustrating that you couldn't edit PDFs once they were downloaded because of Canadian guidelines even though I was based out of the US.

It's easy to add constituents and edit. I loved the customer service... representatives were super easy to contact and worked quickly to resolve even nationwide issues.

It is intuitive so I only had to query my wonderful colleague, on occasion. I was excited at what was possible to accomplish (with some add-ons).

Our gift officers love this product, and the ease of use has really increased their documentation in constituent records.

The layout is very user intuitive and easy to understand. You can truly dive in and really get a huge bang for you budget almost immediately.

The tutorials and modules are very helpful for making the most of the product. The price is worth it if you commit to learning and using tit to it's full capacity.

Overall I would definitely recommend Blackbaud, but I would love to see them allow for more customization.

I like that CRM can easily and quickly talk to other programs that we end up using. It's a one stop shop for donor stewardship.

It's fairly comprehensive and allows me to manage my donor base effectively. It has everything I could ask for in a non-profit management platform.

Blackbaud has so many awesome features that our previous CRM did not have.

Recently we had a challenge with logging into Donarius, and the staff helped us greatly to ensure quick resolution, very professional and great to work with.

Very easy to use, good reports, detailed instructions, support help excellent and the price is very affordable.

When you need to add a new donor and have a limited number of envelope numbers, you have to delete an inactive donor.

Customer support is outstanding, and the videos that describe the product have been extremely helpful.

The benefits of this program are great. I can create from the main page individual reports, groups, by amounts, specific time periods, it is a great program.

Donarius is so easy to use and is great value for money.

The software is intuitive, it is easy to get up and going in a short while. The 'help' information is easy to understand.

It does get frustrating at times when I can't get the info I need.

Excellent software - it is kept up to date and improved with each new version.

It is great to have a system that automatically creates receipts. Fine for a small church.

Wonderful customer service. Takes care of all needs for a ministry like ours.

The option to email statements seemed very difficult to use. I tried a few times and found it did not work well.

A great Feature is the ease of use and the availability of help when needed.

What I like about this software is it's simplicity of use. It does not require a significant knowledge of financial accounting.

I cannot say there is a downside at this time. This software is exactly what our church needed.

As a church, we have recently switched to using QuickBooks, and I wish that Donarius would integrate/have a plugin for QuickBooks.

I know some churches like to have them integrated, but we found it annoying that we could not delete members from the rolls easily if they had ever donated. Donarius is perfect for us.

I really appreciate their patience even when I am not sure how to explain what I want. Results have been great.

Some parts are a little awkward to get set up.

Ease of use, number of useful reporting documents, ease of creating tax receipts, ability to customize receipt layout and labels.

Overall, it's a good software for a smaller church and at a great price tag.

At the most reasonable price, ease of use and customer support, our small charity could not ask for a better software than Donarius.

I have used Donarius for over 15 years and am very pleased with it. It is a straight forward program and easy to learn.

My experience with Donarius has been an easy transition to learn and operate and in this day of multiple technologies to learn it has been a delight to use.

The ease of use inside the program made it best for our small church to get donations put into the system.

Donor type section, very confusing. Hard to show the donors spouse and children birthdate and if they are baptized members.

Ability to export reports to Excel to further customize reports or to add notes. Ability to restore and entire backup or just additional data.

US Dollar

Blackbaud CRM is a cloud-based customer relationship management (CRM) solution designed to help large non-profits manage contacts and multiple fundraising teams, define solicitation and stewardship responsibilities, and interact with donors based on their connection with other organizations. 


The application enables users to set budgets, identify high-performing donor segments, and measure marketing campaign performance in real-time. Managers can use the custom website content management module to communicate with donors via personal web pages, discussion forums, and social networking platforms. Using ResearchPoint, the prospect research solution, organizations can acquire new patrons or retain current ones, identify opportunities, share information, and evaluate past strategies. 


With Blackbaud CRM Mobile, users can search and update records, view prospect information, file contact reports, and track KPIs remotely. Pricing is available on request and support is provided via documentation, chat, phone, and email.  



LongDescription

Contact Management

Email Marketing

Grant Management

Membership Management

Fundraising Management

Social Media Integration

ACH Payment Processing

Workflow Management

Volunteer Management

Event Management

Website Management

Donation Tracking

Donor Management

For Nonprofits

Communication Management

Member Database

Reporting & Statistics

Engagement Tracking

Web browser (OS agnostic)

To learn more about flexible pricing plans for Blackbaud CRM, please contact or chat with a live representative.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Blackbaud CRM

In Person

Live Online

Webinars

Documentation

Videos

Donarius is a church management software solution available for on-premise deployment that serves both churches and other non-profit organizations.


Donarius lets users keep track of members, contributions, pledges and more. Users can enter all offerings and donations by name or envelope number and they can track loose offerings as well.


The solution offers envelope printing, so churches can print their own offering envelopes rather than ordering them.


Donarius can send monthly and yearly statements out to members or donors and it can generate various types of reports. Users can personalize letters, emails and text messages to help engage members. A module for pre-authorized donations (ACH) automatically enters recurring donations.


Donarius also includes a module for membership management and users can print a photo directory. This system is priced per organization in perpetuity, plus yearly upgrade costs.



Blackbaud CRM vs Donarius

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons