Bloomerang vs POINT
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.6 / 5
Value for Money
4.6 / 5
4.9 / 5
Customer Support
4.8 / 5
4.9 / 5
Functionality
4.3 / 5
4.5 / 5
Last Review Written
September 17, 2024
September 6, 2024
Pros/Cons
Pros
- We find data entry of donations to be easy and effective. The ability to run reports on so many various features is wonderful.
- It's easy to use, mostly intuitive, you don't have to be techy to be successful at using it, and their customer support is world-class. The more we use Bloomerang, the more we love it.
- The Bloomerang team took care of it all, which was great. Then, their customer support team provided terrific assistance during our implementation learning curve.
Cons
- Our current biggest annoyance is that it's hard to filter out mass emails when looking at a donor timeline. We have a workaround for that, so it's not been a major challenge to date.
- The inability to correct bad emails without getting an override from customer service.
- With our other software, I dreaded having to login each day because it was just a clunky system, but not with Bloomerang.
Pros
- Customer Service is excellent - FAQ is super helpful - User-friendly for both Admins and Volunteers - All functions related to volunteer management and engagement are met using POINT.
- POINT has been so eager to help our school get started and be successful. They are quick to offer tips and quick to implement any suggestions we might have.
- Point app is easy to use, free and relatively intuitive. Best customer support I have ever received from a software in my career - Stephanie is responsive and helpful always.
Cons
- Lack of back-end customizability in some scenarios.
- Barrier of entry for volunteers is a bit high.
- One takes you to "suggested events" and the other takes you to all your actual organization events. This has been confusing to my volunteers where they cant find events.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
55 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
