I haven't ever used a program that has this feature. They genuinely care about their users and consistantly reach out to ensure they are still pleased with the program and the service received.

It's easy to use, mostly intuitive, you don't have to be techy to be successful at using it, and their customer support is world-class. The more we use Bloomerang, the more we love it.

I have had really good luck with support. The chat feature is very useful and the support team knows their product.

Overall, Bloomerang is a good product. It is user friendly and you can customize the features oto work best with your organization.

The inability to correct bad emails without getting an override from customer service.

There team has been great to respond to requests and they offer some excellent webinars and education for fundraisers.

The customer service is great as well. They are very responsive and always ensure that you get an answer and not only that but make sure you understand how they arrived there.

It is very user friendly and easy to figure out how to use. The customer service is great and I have always had all of my questions answered.

In a small organization, where one or two people are using Bloomerang, it's the perfect fit. Customer service and new integrations are also superb.

We find data entry of donations to be easy and effective. The ability to run reports on so many various features is wonderful.

We are still having one problem with our conversion.

The live chat support feature is great. There hasn't been a question I've had that they haven't been able to help me with and show me direct articles/videos to further help with the issue.

The Bloomerang team took care of it all, which was great. Then, their customer support team provided terrific assistance during our implementation learning curve.

Our current biggest annoyance is that it's hard to filter out mass emails when looking at a donor timeline. We have a workaround for that, so it's not been a major challenge to date.

It’s great that I can have a dedicated place to have all of my donations filtered and saved.

With our other software, I dreaded having to login each day because it was just a clunky system, but not with Bloomerang.

We love this system mainly because of its simplicity, ease of use, and user friendly.

I am frustrated that Bloomerang labels so many valid constituent emails as bad.

The ease of use, the great customer service and overall it is a great software.

The reporting and tracking features make forecasting and budgeting process so much easier. I also love the extras like generosity level and True Givers.

I am very happy with Bloomerang as our donor management platform, and I have recommended it to other colleges.

It's not perfect, but it's improving all the time and is so much better than the other many options we tried.

I love the ease of this program, how to navigate through the different fields. The customer service help is above average.

There is not anything that really frustrates me about the software thus far. The more I utilize it, the more tools I become aware of.

I like that the program has become smarter and easier to use. There are many useful features like reports and letters.

I like the ease of use and the integration with the donations from my website. I like the duplicate constituent feature.

Synching with other platforms like TrueGivers, Donorsearch is very valuable. And of course, the website integration  is very important.

The reporting functionality is excellent. The visual presentation (e.g. a donor's timeline) is also nice.

Bloomerang helps my organization with our fundraising program - which accounts for 60% of our annual revenue. It has been extremely valuable and we are very happy with it.

And because they are available 24/7, help is at the tips of my fingers. It is also VERY affordable for a low budget charitable organization.

They made it painless and were excellent with helping us understand what they needed on our end and had clear expectations and outcomes. It was a great experience.

If you are serious about donor metrics and starting to better integrate donation history into your outreach strategies Bloomerang is amazing.

We did not know that would be necessary when we purchased Bloomerang, and that was disappointing.

I have been using Bloomerang for about two months now, and have yet to have a complaint.

The software is user friendly and provides good useful features. The customer support if responsive and earnest in their efforts to help.

The customer support is outstanding and well worth the cost. For most day to day entry things it is easy to use.

It's great how specific this software is. It really makes managing volunteers more smooth and keeps communication in one place.

I do like the user friendly interface when interacting from a laptop or computer. I think most items are very intuitive and like the customization that can be done for each each event and shift.

Includes texting to volunteers; easy to send texts and emails for very reasonable price and a good number of features. Fairly responsive customer service.

We tried to develop a scheduling software to alleviate the stress and problems, but nothing really worked. Then we met VolunteerMark and it was a life-changer.

I love the user friendly website and the ways I can track volunteer hours. I appreciate the customer support that is always available.

I like that I get an email every time someone signs up for a volunteer shift and that I have to confirm it before it goes on the calendar.

Overall, my experience with VolunteerMark has been fantastic. We like the system and will continue to use it.

It was difficult for me to set up in the way that I needed and there were so many weird bugs that were alarming.

I would recommend VolunteerMark to anyone looking to grow their volunteer base. The entire platform is also very easy to use which is a plus.

Their customer support is hands  down their best feature. They also did a lot of work to make the platform work for our organizations needs.

It's hard to incorporate our older, non-computer literate volunteers.

Inability to transfer data (volunteers) to another volunteer option.

There are some missing functions and customizing capabilities that would make this software really stand out.

We use the system to reserve and book volunteer groups for our Family Meal program. I like the ease with which volunteer groups can view availability and sign up for a volunteer date.

My graphics/logos have a somewhat distorted appearance. Volunteers have expressed they are not able to sign up for multiple shifts at one time- they have to sign up for each one individually.

In general, it is easy to use and serves its purpose, but could use some more functions.

I appreciate their years of service and prompt/helpful customer support.

It is a site that our volunteers can use to sign up for volunteer shifts and log their volunteer hours. I also like the live chat.

I like that it is easy for users to sign up and pick a date to volunteer.

It is easy to set-up, implement and meets the majority of our needs.

The process is short, simple and quick. Another feature of the software that I like and it's not related to the software itself, but the system's tech support and customer service.

You can only use as an attachment which is bad. Volunteers don't want to open attachments.

Not good for event management, buggy, also user interface has room for improvement.

This product works well for our organization, but it still needs some adapting to better suit our needs.

This was an amazing investment into our program. It is incredibly user friendly and easy to transition to from the old system.

US Dollar

Bloomerang's cloud-based constituent management solution helps donor managers track the best time to contact donors and create tasks so they can reach out to them at exactly the right time.

ShortDescription

Bloomerang gathers the best tools, resources, and people in a single place and, through our donor management platform, empowers nonprofit organizations to carry out their missions.

Raise more funds by creating a seamless giving experience for donors and build relationships that last a lifetime. With Bloomerang, you’ll have:

• Unlimited donation pages and forms
• Peer-to-peer and crowdfunding tools
• Donor portals
• Dynamic donation forms
• An Interactive dashboard
• Data segmentation capabilities
• Communication workflows and audits

Bloomerang’s integrated marketing tools make it easy to send and track timely, personalized emails and mailings.
These include: 

• Email marketing tools
• Letters and mailings templates
• Surveys

Automatic daily updates save you time and ensure your data freely and accurately flows between the apps you depend on. This is possible through our: 

• Integration hub
• Nightly mailing address updates
• Task management features

Generate reports that will help you refine fundraising efforts and strengthen relationships. You can do this with our:

• Filter-based reporting
• Engagement scoring and wealth screening tools
• Donor retention insights
• Email performance analytics


LongDescription

Real Time Analytics

Recurring Giving

Surveys & Feedback

Electronic Payments

Personalization

Online Giving

Payment Processing

Online Forms

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Contribution Tracking

Task Scheduling

Ad hoc Reporting

Donor Discovery

Credit Card Processing

For Nonprofits

Attendance Management

Multi-Campaign

Communication Management

Registration Management

Customizable Fields

Collaboration Tools

Member Database

Data Import/Export

Campaign Segmentation

Email Tracking

Campaign Planning

Email Templates

QuickBooks Integration

Email Distribution

Contact Management

Email Marketing

Mobile Access

Gift Matching Management

Grant Management

Mobile Giving

Membership Management

Filtering

Fundraising Management

Social Media Integration

Real-Time Notifications

Forms Management

Event Ticketing

ACH Payment Processing

Real-Time Updates

Website Integration

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Advocate Management

Administrative Reporting

Volunteer Management

Event Management

Receipt Management

Accounting Integration

Interaction Tracking

Dashboard

Pledge Management

Web Forms

Customizable Branding

Goal Setting/Tracking

Reporting/Analytics

Contact Database

Monitoring

Alumni Management

Campaign Analytics

Customizable Forms

Donation Tracking

Summary Reports

Social Promotion

Third-Party Integrations

Donor Management

Campaign Management

Search/Filter

Mac OS

Web browser (OS agnostic)

Windows 2000

Starting at $79/mo+ for organizations that have annual revenue of less than $250K otherwise the starting price is $119/mo. 

Data conversions start at $2k .

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Bloomerang

In Person

Live Online

Webinars

Documentation

Videos

VolunteerMark is a cloud-based volunteer management solution that helps businesses to manage their interactions with volunteers. The solution also offers integrated functionality for charity event planning.


Volunteers can access the solution via Facebook, Google, or LinkedIn.Organizations can communicate with, schedule and report on volunteers. The solution can send SMS messages and emails to volunteers, track attendance and hours and more. The solution helps in volunteer recruitment as users can share volunteer opportunities across the solution’s native volunteer network, as well as email marketing campaigns and social media networks.


VolunteerMark helps users measure progress through real time analytics. Additionally, it offers features like multiple administrators, data migration support, custom fields and tags. Services are offered on a monthly subscription basis that includes support via phone, email and through an online knowledge base.



Recognition Management

SMS Messaging

Attendance Tracking

Calendar Management

Assignment Management

Scheduling

Self Service Portal

Event Scheduling

Email Reminders

Email Management

Reminders

Automated Scheduling

Event Calendar

Real Time Reporting

Live Chat

Member Directory

Time Tracking

Windows 10

Free for up to 3 events per month, and up to 50 volunteers.
Basic: $34/month (billed annually) or $39/month (billed monthly).
Essential: $75/month (billed annually) or $89/month (billed monthly).
Royale: $125/month (billed annually) or $149/month (billed monthly).

Bloomerang vs VolunteerMark

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