All Boardable Reviews

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Andrew

11 - 50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2021

Board Meetings Ready in Minutes

User Profile

Danielle

Verified reviewer

Civic & Social Organization

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

Boardable has greatly improved the way I work with my Board of Directors

The most impactful thing this software has allowed me to do is mobilize my board members more effectively to make faster and more well-informed decisions.

PROS

I love how easy it is to keep my core members informed. I also love that I can segment them based on committee's or initiatives to keep the 'lines clear' on only information pertinant to what they're involved in.

CONS

The company is still young; I would love to have better API integrations but I'm sure those are in the development pipeline.

Vendor Response

Danielle, thank you for your review! We are happy to hear Boardable has helped keep all your board members informed! (Leslie from Boardable)

Replied April 2021

Cameron

Non-Profit Organization Management, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

First time user

Having the ability to have all of the administrative resources available all in one location and easy to access.

PROS

I loved most about this software started with the customer service. [SENSITIVE CONTENT HIDDEN] was very knowledgeable and friendly. I loved that the all of the tools were available in all in one place.

CONS

The one thing that I least liked about this software was more around instructions of how to use the software rather than the software itself.

Reason for choosing Boardable

I saw that Boardable had the ability to have all of the tools in one location rather than the tools only be accessible from various locations.

Vendor Response

Taylor, thank you for your review. We always like to hear how we can improve as a company. We are happy you have all the tools you need in one place. (Leslie from Boardable)

Replied April 2021

Katie

Non-Profit Organization Management, 11-50 employees

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed October 2020

Good product for board organization; still clunky in spots

PROS

Very user friendly and easy to learn and train others on

CONS

There are issues with messaging system, video and the ability to see multiple things while conducting a meeting

Vendor Response

Katie, thank you for your review. We're glad to hear that you find Boardable to be a good product for the board and very user friendly. We appreciate your trialing the video while it was still in beta mode! We've made significant improvements to video based on feedback like yours, and I'd love the chance to connect and work closely to make sure we improve your overall experience. Please feel free to contact me directly at samantha@boardable.com with any additional comments or suggestions.

Replied October 2020

Larrie

Religious Institutions, 501-1,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Saved or Board

decisions that are saving countless lives in the darkest places in the world. I think its safe to say that Boardable played a part in that.

PROS

Agenda making, minute taking, Doc storage, group management, pretty much all of it

CONS

not sure, we use zoom a thirdparty,, going to try boardable when its out of beta

Reason for choosing Boardable

we needed Board only management

Reasons for switching to Boardable

old product not as intuitive and tried to be a one size fits all

Vendor Response

Larrie, thank you for your review. We're happy to hear you're enjoying all of our features on our platform. We appreciate the suggestions, and I'm happy to inform you that you can now integrate zoom for your meetings as well as use our very own video platform, Spotlight! - Leslie from Boardable.

Replied May 2021

Meredith

Non-Profit Organization Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Boardable is simple and accessible

Succession planning: Boardable ensures all my board's important business documents are held in one place for easy passing on to new board members. Ease of use: Boardable is clean and uncluttered, making it relatively easy for even non-tech-savvy board members to pick up and use. Good pricing: there's a range of pricing models that make it accessible for even a micro-business.

PROS

Boardable is clean and uncluttered. That makes it relatively easy for my board and committee members to pick up and use. From a strategic perspective, Boardable captures everything that's important in my boards' business in one place, so that it can easily be passed on to the next generation of the board. Good for succession planning. I now use Boardable for 5 different organizations, and I find switching from one to the other really simple. Boardable's responsiveness is just terrific. Because I am based in Australia, any queries I have are usually responded to overnight.

CONS

When I onboard a new director, it's not always easy to ensure they have access to previous documents and discussions. Also, the inhouse video option didn't work well for me - but then that's probably because we are based in Australia. Fortunately we can still choose to use Zoom, which works well for us.

Vendor Response

Thank you for this lovely review, Meredith. It's a pleasure working with you and we love hearing all your suggestions and ideas for improvement. We're releasing an enhancement to our video platform next week that will dramatically improve the experience for international customers. It's always wonderful to hear that Boardable is helpful with succession planning and easy for all board members to use! Thank you, Samantha

Replied February 2021

Crystal

Information Technology and Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2017

This is a great tool that eliminates the need to send lots of documents to Board members.

The software reduced communications, hunting for documents and collecting Board votes for online voting. I like it a lot.

PROS

The Boardable platform is great for several things. 1. It eliminates the need to send emails and attachments to Board members in the hopes that they will get them all and read them all before the meeting. 2. It cuts down on problems a lot of Board members face at larger corporations with blocked file sharing tools like Box, Dropbox or Google Drive. This isn't an issue because it's out on a server. 3. It cuts down on so much wasted paper from Board packets. Rather than print things out and then toss them after each meeting, Board members can now be responsible for reading and accessing their own Board information. 4. It keeps a record of Board attendance, Board votes and Board meeting documents, all sorted nicely. 5. You can do online voting between meetings - known as polls.

CONS

I think there are some opportunities for some small design changes, and some opportunities to add in other tools that would make sense like screenshare, conferencing, committee communications, etc. Having said that, I like this tool enough that I have recommended it to other non-profits in the area, and do speak highly of it frequently. I think it's got legs to be something pretty great with a few more iterations.

Vendor Response

Thank you Crystal for your review! We love to hear client's feedback as we are always aiming to improve our software. We are happy to hear Boardable has helped with a number of things for your organization. (Leslie from Boardable)

Replied April 2021

Tiffany

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Simple and Easy to Use

PROS

I love how Boardable has everything we need in one place. I really like using the scheduler to find a meeting date instead of having to us another program to do that. They are constantly evolving and building enhancements to the software making it very easy to use and intuitive. I like the security features that allow each group to only see information pertaining to their particular group. This helps to ensure that sensitive documents are secure within the software. Members of our board love how the software is self-explanatory and easy to navigate through. The transition from our old software was very well received because of this.

CONS

There are still a couple enhancements that I would like to see, but their customer service team is very open to hearing new ideas that will ultimately help everyone using the software.

Vendor Response

Thank you for your review Tiffany! We are happy to hear our platform is easy to use for your members, and has helped keep all your documents safe. Thank you for being a great partner!

Replied April 2021

Max

Transportation/Trucking/Railroad, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Beautifully thought-out software

From the sales process to Tech Support/Customer Service, they have been fantastic.

PROS

We have been using Boardable for a year now. It is incredibly easy to use, and has a clean, uncluttered interface. When our CEO started using it to create meetings, agendas, and documents, I expected a lot of questions to help her through the process. Instead, she immediately was able to use it without help. It's that intuitive. Almost all of our board members signed up right away; they are now able to see meeting documents *before* they show up at the meeting. The phone app is still new, but so far I'm very impressed.

CONS

No complaints. Boardable does not have all the bells and whistles of some of their competition, but we're a local not-for-profit. We don't need those features (nor do we wish to pay for them).

Reason for choosing Boardable

Boardable had the best and simplest interface. Good experience with their staff. And the price was within our means.

Vendor Response

Max, thank you for your review! We are happy to hear our platform is intuitive, and your board members are loving it! Thank you for being a great partner. - Leslie from Boardable

Replied May 2021

Dorcus

Leisure, Travel & Tourism, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

a problem solver

Overall, Bearable is really a game changer in helping us organise for meetings

PROS

Boardable is the tool I use to build agendas, and organise meeting documents in just a single click. we are also able to conduct polls using this software.

CONS

The audio quality with the zoom integration is really bad. I wish this issue can be resolved.

Vendor Response

Thank you so much for your review! We appreciate your support and are so happy to hear how Boardable has helped you. We've recently made enhancements to our zoom integration, which we hope will be able to solve your audio quality issue. Thank you, again!

Replied January 2023

Leisa

Verified reviewer

Non-Profit Organization Management, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2021

All you need in one place.

PROS

All the features that Boardable incorporates for streamlining communication with our Board & Committees has been extremely invaluable. I love the ability to have personal profiles for everyone, the ease of scheduling meetings, discussions & document files in one place. Definitely has cut down on the amount of time once needed to search through email threads with attachments. I highly recommend Boardable.

CONS

This is not really a con, just a personal suggestion to fit our organization and to make Boardable more appealing...it would be cool to be able to put pictures into the Dashboard, Discussions & group descriptions. As they say...a picture is worth a thousand words.

Vendor Response

Thank you for your review, Leisa. We're happy to hear our platform has helped streamline communication for your organization. We appreciate the suggestions, and will definitely keep it in mind. - Leslie from Boardable.

Replied May 2021

Shirley

Non-Profit Organization Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2021

A good product for the money.

Overall, it is a good product.

PROS

The ability to have a file sharing platform for employees working remotely.

CONS

Improvements are constantly being made, which is great, but users are not given the option to turn some things on and off. If you don't like something, you are told there is no way for you to opt out of using it.

Reason for choosing Boardable

The group we had working on selecting a product thought Boardable was more user friendly than the others we were looking at, but that it was not as admin friendly as others. We opted for more user friendly than admin friendly.

Vendor Response

Shirley, thank you for your review! We love to hear that Boardable has helped with working remotely for your organization. Thank you for your suggestions as we take pride in listening to our customers needs in order to improve our platform. Thank you for being a great partner! -Leslie from Boardable.

Replied May 2021

Tami

Non-Profit Organization Management, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Boardable is user-friendly

Using Boardable is much more cost effective than mailing out board packets that tend to be large. I really enjoy it on the administrative end but am still working on board members taking advantage of the ease of this software.

PROS

I love the ability to create an agenda, ease of publishing meetings, the Document Center and the ability to create a Dashboard message. Although I haven't yet had the opportunity to use all the features, I feel the software is very user-friendly. The Academy is very helpful and the integration process has been fairly easy on the administrative end.

CONS

When editing People, rather than return to the main page, I would like the ability to move directly to the next person.

Reason for choosing Boardable

I was not the person that researched products but I believe the free trial period was a big plus as well as the different tiers of membership.

Vendor Response

Tami, thank you for your review! We love to hear that Boardable has been user friendly, and that you're loving our features. Thank you for your suggestions as we take pride in listening to our customers needs in order to improve our platform. Thank you for being a great partner! -Leslie from Boardable.

Replied May 2021

Jim

Music, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

An invaluable tool for 2020 and beyond

Boardable has been invaluable to Musical Family Tree. Since COVID started we have operated all virtually and I honestly don't know how we could have done it without Boardable. It has allowed us to integrate new board members, and continue functioning without a physical space.

PROS

Being able to have all of our documents and processes in one place has been fantastic. Having a shared calendar and address list is very helpful.

CONS

We tried the video conferencing and it didn't work as well as some other software available online.

Vendor Response

Thanks, Jim! We love having you as a customer! I can't wait for you to try to soon to be released video conference tool. It's light years ahead of our current release and really leaves Zoom in the dust! - Jeb

Replied March 2021

Dale

Government Relations, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Very happy and the team is helpful

Better and easier communications with the board. Coordination of all board documents. Quicker development and distribution of minutes. Polling to allow for one-off decisions. Love this program. And as a small non-profit it was more affordable than programs that do not even offer some of the features that boardable does.

PROS

The ease of set up and now the ease of communication with my board of directors that are from different geographic areas. We can start and agenda, add to it, send to board when ready, and still add, then we can do the minutes during the meeting and they are done at the end of the meeting. Has sped up our communications time with our minutes and our board overall.

CONS

The integration of the use of video is not quite done and I can't wait to use that part. We need the option of video or allowing someone to just phone in. Since that is not an option we have not used it. Some of our members live in areas with very poor broadband so the call-in option is needed. WOuld have been nice if it was integrated with Zoom instead.

Vendor Response

Dale, thank you so much for this review. We're excited to share that we've made great strides in the video integration platform and are also launching an integration with Zoom. Thank you again for all your suggestions. Glad to hear that Boardable is really speeding up communication with your board. Thank you, Samantha (Director of Customer Success)

Replied February 2021

Cait

Non-Profit Organization Management, 11-50 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Excited to share this product with our team and committees

Very positive from my first demo to the process to sign the contract and now with the implementation process.

PROS

Excited about the ease of use, videos for training users at their convenience, and the features that will make it a go-to resource for us.

CONS

I have not run into any problems as we are just beginning the implementation process.

Reason for choosing Boardable

The cost and customer service were beyond what we hoped to find after looking at a number of other options. We also appreciate that it was designed for and priced for non-profit users.

Reasons for switching to Boardable

BoardMax is being sunset

Vendor Response

Cait, thank you for your review! We are happy to hear the implementation process has been going well, and that our platform has been user friendly. We are always available if you have any questions! - Leslie From Boardable

Replied July 2021

Gail

Primary/Secondary Education, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2021

Boardable is a GREAT communications tool!

Boardable has allowed streamlined communications for the board I serve on and I highly recommend it!

PROS

I really appreciate the ability to communication within committees and the board at large easily. Minutes, meetings, events are all housed in one place. Boardable is user friendly and the system availability is excellent.

CONS

The calendar feature should be enhanced so that meetings within all groups can be viewed by the entire board of directors...not just those within a particular group.

Vendor Response

Thank you for your review, Gail! We are happy to hear you're enjoying all our features. Thank you for your suggestions as we're always looking for ways to improve our platform! Thank you for being a great partner. - Leslie from Boardable

Replied May 2021

SHELLY

Non-Profit Organization Management, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

You board needs Boardable

Boardable has allowed us to seamlessly move online. When the pandemic hit, we were already prepared to conduct virtual meetings. All the meetings, committees and documents are stored in one place.

PROS

Boardable is very user friendly, even for board members who are not good with technology.

CONS

The Boardable team takes our suggestions and is adding functionality all the time.

Vendor Response

Shelly, thank you for review! We are elated to hear our platform is user friendly even your less tech-savvy members are able to use it! Thank you, Leslie from Boardable.

Replied April 2021

Sandy

Health, Wellness and Fitness, 51-200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY