Buildium vs HandsOn Connect

RATING:

4.5

(2030)

Buildium has 2030 reviews and a rating of 4.49 / 5 stars vs HandsOn Connect which has 23 reviews and a rating of 4.09 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (2030)
4.1 (23)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 17, 2024
September 4, 2018
Pros/Cons
  • Pros

  • I love having the support staff to answer questions and helping with learning the program. Love the online payment portal for tenants.
  • We previously used another one and Buildium is so much more organized , easy to use and the support is amazing.
  • Cons

  • Hard to set up late fee charges for each unit. Even tenants paid on time and their balance is $0, the software post late fees and no option to modify settings.
  • For accountants it is frustrating with the reports. For our owners it is even more frustrating.
Read all user reviews
  • Pros

  • Easy to use, customizable, and great customer service.
  • Looks like it might be a nice product but HOC can't make it work for us. Looks like it might be a nice product but HOC can't make it work for us.
  • Cons

  • This is the most user-unfriendly program I have ever used. They have two separate admin portals, one that doesn't work, and the other is the most confusing admin portal I have ever seen.
  • Need assistance from outside staff to implement major changes in the template. Limited in how forms look to our users.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
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$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2017

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos