Buildium vs Blackbaud Raiser's Edge NXT

RATING:

4.5

(2028)

Buildium has 2028 reviews and a rating of 4.49 / 5 stars vs Blackbaud Raiser's Edge NXT which has 418 reviews and a rating of 4.16 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (2028)
4.2 (418)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 17, 2024
February 8, 2024
Pros/Cons
  • Pros

  • I love having the support staff to answer questions and helping with learning the program. Love the online payment portal for tenants.
  • We previously used another one and Buildium is so much more organized , easy to use and the support is amazing.
  • Cons

  • Hard to set up late fee charges for each unit. Even tenants paid on time and their balance is $0, the software post late fees and no option to modify settings.
  • For accountants it is frustrating with the reports. For our owners it is even more frustrating.
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  • Pros

  • I like the SaaS Model, and our sale point of contact is the greatest.
  • Its mobile friendly meaning its easy to review notes or update on-the-go and the email tools built in are very useful, even if not the most robust email system.
  • Cons

  • Clunky - it was hard to learn some of the processes, and they are not the most intuitive - the interface seems very dated.
  • Emails sent out via NXT should be automatically added to constituent's record. Difficult setting up new users on the system.
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Pricing Range
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$
$
$
$
$
$
$
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$
Product Demo
N/A
Product Screenshot
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FrontRunners

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FrontRunners

2024

FrontRunners

2024

Advisor Recommendations

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29 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos