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Buyapowa vs Kangaroo

Buyapowa vs Kangaroo

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Overall Rating
4.6 (66)
4.8 (178)
Ease-of-Use
4.7 / 5
4.7 / 5
Value for Money
4.4 / 5
4.6 / 5
Customer Support
4.8 / 5
4.9 / 5
Functionality
4.4 / 5
4.6 / 5
Last Review Written
January 14, 2025
March 11, 2025
Pros/Cons
  • Pros

  • We simply love working with Buyapowa. On top of operational capabilities, they have the best team to partner with, making this working relationship a very fruitful and a productive one.
  • The ease of use for our members. The process is very user friendly which is great for our members.
  • They are excellent partners, quick to provide fresh insight to concepts and ideas bringing their extensive knowledge and experience to make your program successful.
  • Cons

  • The only problem we're having is that we are not seeing the sales through the referral programme that we were expecting to see which requires more investigation.
  • I think that there can be a few restrictions on the design front, which at times has frustrated our UI team.
  • None; maybe the real integration with our software, but it is more an internal problem.
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  • Pros

  • Their commitment to customer satisfaction is truly remarkable, demonstrating a clear dedication to 100% customer retention.
  • Clear points tracking, exclusive events, and surprise rewards add excitement. Your program's commitment to long-term value and timely communication is commendable, enriching our customer experience.
  • In summary, our experience with the loyalty program has been positive overall. It enhances customer loyalty through appealing rewards and personalized offers, contributing to increased engagement.
  • Cons

  • My major complaint to the company was the layout on the administrator's website.
  • Missing some features that another product had. Need to be able to let people know when they have a discount.
  • Many people hate how cell phone service companies always try to market to get new customers into contracts while neglecting their long time customers and not providing the best service/deals/etc.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos