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CanadaHelps vs monday.com

CanadaHelps vs monday.com

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Overall Rating
4.4 (23)
4.6 (5043)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.3 / 5
4.3 / 5
Customer Support
4.6 / 5
4.4 / 5
Functionality
4.3 / 5
4.4 / 5
Last Review Written
August 3, 2024
September 12, 2024
Pros/Cons
  • Pros

  • Overall, my experience with Canada Helps has been positive. It is a great system with many tools to help us with our events, fundraising and operations.
  • I find that they are amazing at helping you navigate the system, and they get back to you very quickly. I like how easy it is to use the system and keep track of all of the donations and donors.
  • The great things about this software are the donation forms, emails can be sent out of DMS (individual and groups), the ease of batch adding contributions and issuing tax receipts.
  • Cons

  • What this means is you have to generate multiple reports then do the analysis yourself. I regret having leased this system.
  • Pulling reports is brutal. Rather than allow you full access to all critical fields, they decide which ones you can and can't access.
  • It can be difficult to customize reports and the information I have to sift through is very extensive.
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  • Pros

  • The Monday.com platform is excellent in these areas, so for me it seems like an excellent choice.
  • What I liked most about Monday is that it is super user friendly. Synchs to user emails to ensure messages/updates are received.
  • User friendly and provides a great level of control for managers and supervisors. The progress tracking is also a great reduction in time for managers.
  • Cons

  • They shut down our free trial on us with no notice and we lost all our data for over 2 months. Customer service was horrific and gave us the run around.
  • The only downside I have encountered was probably use error, wherein I set up 2 logins by accident.
  • It's really difficult to consider anything I loathed in slack. It generally appears to figure, it doesn't have the conveyance issues Teams do.
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Pricing Range
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$
$
$
$
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$
$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations

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24 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos