We have been able to segment our donors according to their giving level, and whether or not they are donors, prospects, lapsed or influencers, in a very efficient and easily seen way on their record.

I like the look of the "page". It is easy to read and quick to scroll through. It is user friendly for adding new fields specific to our organization. Simple reporting is intuitive.

The whole "soft credit issue" and being able to report a donor's total giving which includes their soft credits is very difficult. That there is not an Address Verification program included in the software.

Integration to salesforce is fantastic.

The software is still a bit clunky. Still not super user friendly.

The ease of use and customization was what we liked most

The UX experience for external facing pages (donation pages/event registration/etc) can be greatly improved- as well as the ability to integrate google analytics e-commerce data. That should be too priority

Very user-friendly. I would recommend using it with a lot of people.

The language capability could be better. It doesnt support all available languages.

This is our first CRM experience. Causeview has allowed us to track donations, but learning curve has been tough.

The CRM, able to see the data and report on it.

Cumbersome to understand best way to use the product. Seems like it is still being developed.