ChurchStaq

RATING:

4.3

(14)

About ChurchStaq

ChurchStaq is an all-in-one engagement suite of solutions designed to help church communities manage communication and facilitate collaboration across staff, volunteers and leaders. Key features include attendance tracking, pledge management, online giving, event management, accounting integration and payment processing. Ministries using ChurchStaq can generate year-end reports to gain insights that help measure church health and impact, stimulating community involvement, church services and group management. The giving and donor development tools enable churches to enhance engagement through donor nurturing and reconciliation. Additionally, the built-in ChMS system offers a dashboard that assists teams with tracking and following check-ins, groups, follow-ups, att...
ChurchStaq ChMS system

ChurchStaq Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for ChurchStaq

1 - 5 of 14 Reviews

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2023

Beneficial Ministry Tool

PROS

ChurchStaq's features and ease of use have become an essential ministry tool.

CONS

It would be helpful if when using the app on a cell phone had the same direct access as a laptop.

Vendor Response

Thanks for the review! We may be bias, but we tend to agree that ChurchStaq is essential to ministry on today's world and we're glad you find it beneficial to yours. Our teams are always working on ways to better our solutions to maximize the impact you are making in your communities.

Replied July 2023

Jyme

Non-Profit Organization Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Stepping into the New

Help desk and switches over from several platform into to one has been amazing. The customer service and videos walking you through any questions you may have with ease.

PROS

Easy enough to even get our older population to feel confident in using. Visually appeasing and uncomplicated. Allows people of all technology levels to use without stress or troubles.

CONS

Some of the question about current PCI compliance were hard to understand but customer service and technical help were quick to walk us through and explain any questions we had.

Reason for choosing ChurchStaq

better product, customer service was more helpful, pricing

Reasons for switching to ChurchStaq

Integrating them all into one and switching to CCB just seemed smart and financially responsible

Andrew

Religious Institutions, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Canadian Review

Our experience honestly was over promise and under deliver. Too many features are "unavailable in Canada or not working yet" We are really hoping that they sort out these details. There is loads of potential with this software. They do an amazing job with implementation and guiding you through the stats! A huge shout out to their staff [SENSITIVE CONTENT HIDDEN] who are amazing at customer service!

PROS

Church Staq has lots of options now that Push Pay and CCB are integrated. The software will do most things you want it to do. It is amazing once you get to know it! There is huge potential for them to hit a home run in the next year! There really isn't many softwares that have the functionality of this one. Once they fix the user interface, it will be amazing

CONS

Limited features in Canada. Some of the features don't fully work. I wonder if they are going to focus on the international customers and give us the attention we need? Often the response is... this is not even in development or on our radar. Outdated interface. Other software is more intuitive to use.

Reason for choosing ChurchStaq

We were already using the software, and decided to no be someone who switches software each time something better hits the market.

Matt

Religious Institutions, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Great Product Especially in the Present Circumstances

Great product with great customer service which has definitely improved engagement at our church.

PROS

The software has been great for our church family during these times. It has helped our congregation to stay engaged and to follow along with our services and remain connected. The customer service has been great and has responded quickly any time that we had an issue.

CONS

So far we have not been able to use the Connect features and that would be a great help to our engagement ,but I understand that these features are still being rolled out so we look forward to their being implemented soon. I believe this will be a significant upgrade to the features within our church app.

Reason for choosing ChurchStaq

The ease of use and the customer support as well as the ability to customize the product and integrate with Church Community Builder for added features.

Karen

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Best in the Industry

The staff has been wonderful. We love working with [sensitive content hidden]

PROS

Using a church and donor management system is a must for churches. Using Church Staq is a no-brainer. It is very easy to implement and fun to use.

CONS

Some of the applications need updating.

Vendor Response

Thank you for leaving us a review, Karen! Wow—best in the industry, no-brainer, and fun to use?! We are flattered and motivated to continue to innovate to serve the needs of the Church!

Replied June 2023