Churchteams vs Blackbaud Raiser's Edge NXT

RATING:

4.6

(480)

Churchteams has 480 reviews and a rating of 4.56 / 5 stars vs Blackbaud Raiser's Edge NXT which has 418 reviews and a rating of 4.16 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (480)
4.2 (418)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
July 18, 2023
February 8, 2024
Pros/Cons
  • Pros

  • Churchteams is very customizable, user-friendly, and comes with outstanding customer service. Any time we have a need, Churchteams staff is quick to respond and pleased to help.
  • We are very excited about all the opportunities to implement the various features - having different ministries use the scheduling feature is next on the list. Customer service has been excellent.
  • Cons

  • Only negative to me is that with online giving and text to give, a physical address needs to be required when first setting up the account.
  • The user interface is ugly and sometimes clunky.
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  • Pros

  • I like the SaaS Model, and our sale point of contact is the greatest.
  • Its mobile friendly meaning its easy to review notes or update on-the-go and the email tools built in are very useful, even if not the most robust email system.
  • Cons

  • Clunky - it was hard to learn some of the processes, and they are not the most intuitive - the interface seems very dated.
  • Emails sent out via NXT should be automatically added to constituent's record. Difficult setting up new users on the system.
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Pricing Range
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$
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Product Demo
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Product Screenshot
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29 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos