Overall our experience with VolunteerMatters has been great and what really stands out is customer service of the VolunteerMatters team.

An added benefit is being able to better track various aspects of the many projects we have going during our busy seasons.

Our favorite feature in VolunteerMatters is the ability to log hours served volunteering into a volunteer's profile.

Volunteer Matters suggests using Zapier, which charges and additional fee for Salesforce.

I love having the ability to add graphics to different projects and signing up for a shift is straightforward.

The Advanced Contact search I think is sometimes difficult to use.

This goes beyond shifts and positions and will allow us to reach more people with our mission message.

We recently upgraded to the newest version of VolunteerMatters and we LOVE how easy it is for volunteers to use. The software is clean and simple.

Setting up new projects is easy once you get the hang of it and you have control over what and when volunteers can see in the system.

Volunteer Matters is a great software for volunteers.

Our organization is very happy and satisfied with our switch to VolunteerMatters.

Allows users to use a tutorial concept that is very beneficial for all users. In addition, it is very practical for all vendors.

The overall management of volunteers is getting easier as we continue to build a volunteer base in Volunteer Matters.

The level of customer service at Volunteer Matters is a huge game changer for me.

They have been so patient and are so kind to repeat things they have already told us. Support requests response is so fast.

They're helpful, friendly, and very easy to work with. The platform is everything we need and more to manage our Volunteer base.

Focus on ease of use and easy navigation of the site.

Volunteer Matters works well to create awareness of volunteer opportunities with our organization. It was easy to learn how to administer, and their customer support is very good.

The customer service and ease of use for volunteers are top notch.

This product was so easy to use so easy to train others to use. I would definitely recommend to anyone that deals with volunteers.

Volunteers can track their own hours, or it can be set to credit them for a set number of hours for the task they complete. Nice flexibility options are available.

It's user friendly and I was happy with the level of support I received. They were ready to help when I needed it.

There is no option to bulk delete shifts if there has been a schedule change in our programming.

The seamless integration into our website, branding, and user-friendly experience is by far the best feature of VolunteerMatters.

It was a little hard to transition information over from our old system, but even that was at no fault of the program.

This software is very intuitive, easy to train to, and looks nice. The customer service is some of the best I've ever experienced.

There has been no 'kiosk' option to check-in volunteers but I hear that changes are in the works.

Our organization loves the ease of creating volunteer opportunities, the option for integrated background checks, and the ability to design the application as we need.

Excellent Volunteer Scheduling Management System for Active Churches.

The integration process was easy, almost instant. Ministers reacted very positively to the interactivity of the program, appreciating the ease of requesting and sub and filling a position.

This program allows ministers to be responsible for entering their own information and eliminates the problems that a middle man can cause; misreading information, failing to add information etc.

Since the system is highly customizable, we needed consulting help to get to the most efficient setup in place and ongoing help while learning all of the features.

I haven’t found anything yet that i don’t like about this software.

Sometimes ministers get confused by the 'positions assigned' emails and they click on sub req thinking they are confirming their schedule... issue goes away over time.

Ministry Scheduler Pro is a great application to organize and keep our ministries focused. It is easy to use and user friendly.

The setup can be difficult and some of the features are not the most intuitive. The interface is a little clunky.

Can not attach screen shots to a ticket submission. Lack of a remote access ( even for a single session) to enable the helpdesk to see the end user screen.

When the first schedule was published, those who realized that they had conflicts started using the feature to find substitutes and were so impressed with how easy it was.

I can't thing of anything I don't like about the software.

It allows us to schedule volunteer positions for Sunday worship. Our members began using it without too steep of a learning curve.

The ease of learning and using MSP. The customer-service support is excellent.

Every interaction with the Support team was great. Our issues were always solved in a timely manner and they took the time to understand our setup and provide sustainable solutions.

So far everyone has been impressed with the features.

The automatic reminders and the ease of use are critical. MSP offers an integrated solution where you can either auto schedule or use the simple to use phone app.

Their ability to help but also to listen is what I like the most.

The most useful feature is the ability for volunteers to request and accept substitutes, as well as to sign up for open positions, on their own.

I especially want to compliment the support organization. When I first started as an administrator, I had questions on the best way to se up the system.

One example, we had an Administrator (our staff) error on a holiday that required the retrieval of a backup calendar and the VSP Support team got us back up and running quickly and smoothly.

Un-checking the Inactive status allows them to schedule again - quick & easy. It's highly customizable with Custom Fields and screen layout options.

Excellent Calendar system for End User Volunteers and Administrators.

Really has been excellent. I enjoy learning new technology and having such a great staff behind this program makes it all the better.

I dislike it when a schedule does not include all available ministers and I have to rearrange assignments.

The software has many great features which allow me to customize or taylor it  to our particular needs and requirements.

US Dollar

VolunteerMatters is a new way for you to expand your volunteer program, so you can accomplish more without increasing your workload. 

A VolunteerMatters subscription provides software for established volunteer programs looking to take it to the next level.  Whether they have 200 or 200,000 volunteers, most nonprofits with would love to streamline, grow, or get more out of their volunteer programs but they're stretched thin managing what they already have. 

Administrators can track volunteers’ projects, assignments, attendance, and work hours on a centralized dashboard. It also offers a portal for volunteers to fill out application forms, upload documents for background checks, view certificates, and undertake training programs.

VolunteerMatters provides an API and Zapier webhooks, which facilitate integration with thousands of third-party platforms. 

LongDescription

Surveys & Feedback

User Management

Personalization

Recognition Management

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

SMS Messaging

Task Scheduling

Attendance Management

Attendance Tracking

Communication Management

Registration Management

Calendar Management

Customizable Fields

Assignment Management

Scheduling

Self Service Portal

Contact Management

Mobile Access

Real Time Data

Recruitment Management

Membership Management

Event Scheduling

Social Media Integration

Email Reminders

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Volunteer Management

Automated Scheduling

Event Management

Volunteer Recruiting

Event Calendar

Real Time Reporting

Customizable Branding

Contact Database

Customizable Forms

Summary Reports

Third-Party Integrations

Live Chat

Search/Filter

Time Tracking

For Nonprofits

Member Directory

Web browser (OS agnostic)

VolunteerMatters pricing is based on the desires features and the overall size of the volunteer program.  We determine the size based on the number of sites, admin users, and volunteers.

There are three feature tiers each with increasing sophistication.

Growing - Starts at $1,890/yr
Best For - Volunteer programs with dozens of volunteers looking to grow 

Professional - Starts at $3,590/yr
Best For - Volunteer programs with 100’s or 1,000's of volunteers run by a professional staff 

Enterprise - Custom Quote
Best For - Large organizations with distributed management & advanced integrations 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

VolunteerMatters

In Person

Live Online

Webinars

Documentation

Videos

Ministry Scheduler Pro is a church volunteer management solution that helps religious organizations streamline processes related to scheduling, training monitoring, announcement distribution, availability tracking, and more on a centralized platform. It enables team members to utilize the built-in calendar tools to create flexible schedules with assigned roles.

Ministry Scheduler Pro enables team members to post schedules online and automatically send personalized reminder messages regarding upcoming volunteer activities, reducing overall no-shows. Administrators can distribute early morning services, weekly readings, choir participation, server duties, and more based on individual, family, and organizational preferences.

Ministry Scheduler Pro is available on annual subscriptions and support is extended via phone, email, documentation, FAQs, and other online measures.

Join us for a demo walkthrough to see how it can benefit your church. Sign up now: https://calendar.app.google/4ArMM2eVjTedAPVA6

Group Scheduling

Multi-Location

Booking Management

Online Booking

Availability Management

Maintenance fees are not paid until six months after a license is purchased, and all licenses come with a Six-Month Money Back Guarantee. Learn more here: https://www.ministryschedulerpro.com/pricing

VolunteerMatters vs Ministry Scheduler Pro

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