Overall our experience with VolunteerMatters has been great and what really stands out is customer service of the VolunteerMatters team.

An added benefit is being able to better track various aspects of the many projects we have going during our busy seasons.

Our favorite feature in VolunteerMatters is the ability to log hours served volunteering into a volunteer's profile.

Volunteer Matters suggests using Zapier, which charges and additional fee for Salesforce.

I love having the ability to add graphics to different projects and signing up for a shift is straightforward.

The Advanced Contact search I think is sometimes difficult to use.

This goes beyond shifts and positions and will allow us to reach more people with our mission message.

We recently upgraded to the newest version of VolunteerMatters and we LOVE how easy it is for volunteers to use. The software is clean and simple.

Setting up new projects is easy once you get the hang of it and you have control over what and when volunteers can see in the system.

Volunteer Matters is a great software for volunteers.

Our organization is very happy and satisfied with our switch to VolunteerMatters.

Allows users to use a tutorial concept that is very beneficial for all users. In addition, it is very practical for all vendors.

The overall management of volunteers is getting easier as we continue to build a volunteer base in Volunteer Matters.

The level of customer service at Volunteer Matters is a huge game changer for me.

They have been so patient and are so kind to repeat things they have already told us. Support requests response is so fast.

They're helpful, friendly, and very easy to work with. The platform is everything we need and more to manage our Volunteer base.

Focus on ease of use and easy navigation of the site.

Volunteer Matters works well to create awareness of volunteer opportunities with our organization. It was easy to learn how to administer, and their customer support is very good.

The customer service and ease of use for volunteers are top notch.

This product was so easy to use so easy to train others to use. I would definitely recommend to anyone that deals with volunteers.

Volunteers can track their own hours, or it can be set to credit them for a set number of hours for the task they complete. Nice flexibility options are available.

It's user friendly and I was happy with the level of support I received. They were ready to help when I needed it.

There is no option to bulk delete shifts if there has been a schedule change in our programming.

The seamless integration into our website, branding, and user-friendly experience is by far the best feature of VolunteerMatters.

It was a little hard to transition information over from our old system, but even that was at no fault of the program.

This software is very intuitive, easy to train to, and looks nice. The customer service is some of the best I've ever experienced.

There has been no 'kiosk' option to check-in volunteers but I hear that changes are in the works.

Our organization loves the ease of creating volunteer opportunities, the option for integrated background checks, and the ability to design the application as we need.

Jacked up prices, extortionist mentality,  poor business practices, unprofessional support, machiavellian attitude sales doctrines, etc.

There are times when we bump into a defect, these defects will impact our business processes and users.

Netstock for Sales Forecasting / Demand Planning. Netsuite claims to be able to do all of the above, it may do, but to such a poor level, it's not a viable option.

Great cloud based ERP system. We’ve invested in customizing it to our exact needs.

For my particular area of work, inventory management is great and is better than its competitors.

I recently switched over to Netsuite and I have really enjoyed it so far. It seemed like I picked it up after only a few days of using it.

I really like this program better than sales force because it’s easier to Navigate set of the systems.

From contract negotiation, implementation and after sales support, this has been my worst vendor experience as a 20 year professional.

When NetSuite has errors, they tend to be very bad ones and take a while to get fixed, which hurts our daily business.

I like that I can store all of the companies information in one place. I like that our customers are easy to find.

The structure of Estimate > Sales Order > Invoice is nice. Use of Tasks and Customer notes, contacts and related information is also nice.

You can integrate with any other application and also it's very fast and reliable. This can be the good solution for EDI also.

I'm in purchasing and have use over 15 different software systems and this is probably the worst or tied for worst.

The robust features that come out of the box are great. I like the abundance of add on Modules and Suiteapps available.

It helps tie costs and resources to a project code and manage expense approvals and reporting. Woud really like some features for mass uploads to save time.

They have so much 'clicking' to do they get confused, push the wrong button and because the whole thing is in effect an accounts package it can be difficult to undo the mess.

I love being able to mess around and try things without actually affecting the books. It also integrates with just about every finance product I've ever been interested in.

NetSuite can be difficult to learn at the beginning. You also have to pay for an outside service to link you emails from Outlook to NetSuite.

No accountability for system issues, error, or outages. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs.

We have had poor support with the local NetSuite facilitating company. While we have made strides in the integration, it has taken years to do so, and we are a small company.

Honestly the best thing I like about NetSuite is how easy it is to contact Customer Service and how helpful they are.

The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.

After the trial it’s very hard to get any customer service or contact from the company. The service team sells the product and then they are nowhere to be found, and very difficult to contact.

A very good software for cloud base and does the basics  as well as for any other added customisation.

Set up team is great, and very accommodating. Overall product is great and we are looking forward to a lasting relationship.

Netsuite is essential to our finance department. It is user friendly and I would recommend to any company looking to switch their software.

I tested the free trial for the software and was amazed at it's capability. Definitely a winner for any company looking to scale their business.

NetSuite has been a great place for our company to store its financial information in a way that is organized and clean.

We have muliple units of the organisation which is very much effective to manage from this product service. Consolidation of Accounts: Very easy  I love it.

Need extensive expertise and training. Hard to integrate with other platforms.

The video tutorials are very monotone and boring.

US Dollar

VolunteerMatters is a new way for you to expand your volunteer program, so you can accomplish more without increasing your workload. 

A VolunteerMatters subscription provides software for established volunteer programs looking to take it to the next level.  Whether they have 200 or 200,000 volunteers, most nonprofits with would love to streamline, grow, or get more out of their volunteer programs but they're stretched thin managing what they already have. 

Administrators can track volunteers’ projects, assignments, attendance, and work hours on a centralized dashboard. It also offers a portal for volunteers to fill out application forms, upload documents for background checks, view certificates, and undertake training programs.

VolunteerMatters provides an API and Zapier webhooks, which facilitate integration with thousands of third-party platforms. 

LongDescription

Surveys & Feedback

User Management

Personalization

Recognition Management

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

SMS Messaging

Task Scheduling

Attendance Management

Attendance Tracking

Communication Management

Registration Management

Calendar Management

Customizable Fields

Assignment Management

Scheduling

Self Service Portal

Contact Management

Mobile Access

Real Time Data

Recruitment Management

Membership Management

Event Scheduling

Social Media Integration

Email Reminders

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Volunteer Management

Automated Scheduling

Event Management

Volunteer Recruiting

Event Calendar

Real Time Reporting

Customizable Branding

Contact Database

Customizable Forms

Summary Reports

Third-Party Integrations

Live Chat

Search/Filter

Time Tracking

For Nonprofits

Member Directory

Web browser (OS agnostic)

VolunteerMatters pricing is based on the desires features and the overall size of the volunteer program.  We determine the size based on the number of sites, admin users, and volunteers.

There are three feature tiers each with increasing sophistication.

Growing - Starts at $1,890/yr
Best For - Volunteer programs with dozens of volunteers looking to grow 

Professional - Starts at $3,590/yr
Best For - Volunteer programs with 100’s or 1,000's of volunteers run by a professional staff 

Enterprise - Custom Quote
Best For - Large organizations with distributed management & advanced integrations 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

VolunteerMatters

In Person

Live Online

Webinars

Documentation

Videos

With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by automating core processes and providing real-time insights into operational and financial performance. 
<br>
<H2>What is NetSuite?</H2>
<br>
<p> NetSuite is an all-in-one cloud business management solution that helps more than 37,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, and supply chain and warehouse operations, NetSuite gives companies clear visibility of their data and control of their business.</p> 
<br>

<H2>Who uses NetSuite?</H2>
<br>
<p> NetSuite is used by more than 37,000 customers across 219 countries.  Ideal for rapidly growing companies of any size in any industry needing a foundational financial management system that can scale and adapt as the business expands.  From start up to IPO to global expansion, NetSuite supports every stage of your business journey.  
</p> 
<br>
<H2>How do you use NetSuite?</H2>
<br>
<p> NetSuite is a cloud-based system, which can be accessed through an internet connection. There is no additional hardware, software installations or downloads necessary to use the software. Role based dashboards provide a quick and easy way to get real time information to help run the business. </p> 
<br>

<H2>How much does NetSuite cost?</H2>
<br>
<p> Users subscribe to NetSuite for an annual license fee. Your license is made up of three main components: core platform, optional modules, and the number of users. There is also a one-time implementation fee for initial setup. As your business grows, you can easily activate new modules and add users. </p> 
<br>

<H2>Does NetSuite have an app?</H2>
<br>
<p> Available for IOS and Android, NetSuite’s mobile app is designed with a mobile-first UI for key workflows and support push notifications for time sensitive actions, allowing users to streamline work on the go.
</p> 
<br>


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