ClubExpress vs VolunteerMark
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.7 / 5
3.9 / 5
Value for Money
4.4 / 5
4 / 5
Customer Support
4.6 / 5
4.5 / 5
Functionality
4 / 5
3.6 / 5
Last Review Written
April 15, 2024
August 26, 2022
Pros/Cons
Pros
- We found it to be a good base for a new website for our choir - easy for our singers to use, relatively easy for administrators. The Club Express team has been great to work with.
- Fairly intuitive and easy to learn, lots of options, great support with manuals, videos and help screens. Can customize to a fair extend.
- Club Express might be even better for us if more of our members were enthusiastic about its very sophisticated feature--or even comfortable with them.
Cons
- Spacing is inflexible, fonts change for no apparent reason -- frustrating. Developers are constantly revising--improving--the software, which can be hard on users.
- Photos are especially difficult to add to the site. It's just overall a very difficult and frustrating product to use.
- There's no direct access to social media or cloud storage which is a definite negative. Event questions are very limited and do not offer If-Or linking.
Pros
- This was an amazing investment into our program. It is incredibly user friendly and easy to transition to from the old system.
- Overall, my experience with VolunteerMark has been fantastic. We like the system and will continue to use it.
- I do like the user friendly interface when interacting from a laptop or computer. I think most items are very intuitive and like the customization that can be done for each each event and shift.
Cons
- It was difficult for me to set up in the way that I needed and there were so many weird bugs that were alarming.
- A non-profit that I'm advising was having trouble keeping track of all their volunteers and "who was doing what and when.
- My graphics/logos have a somewhat distorted appearance. Volunteers have expressed they are not able to sign up for multiple shifts at one time- they have to sign up for each one individually.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
