Continue to Give
About Continue to Give
Awards and Recognition
Continue to Give Pricing
Starter $30 per month Medium: $50 per month Large: $100 per month Software plus merchant account: Custom pricing per month Individual Fundraising: 3.9% + 60 cents per donation
Starting price:
$30.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Continue to Give
1 - 5 of 196 Reviews
Bev
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2016
Only one tiny change needed
We are a small non profit and our IT guy suggested Continue to Give. We've been using it about 6 months and so far it's been just great. I love that we get immediate notification of donations and our donors love the immediate receipt that is generated. That's great for us too because with just a small staff we don't have to worry about getting receipts out to donors. It's done! The only change that we wish is that we had the ability to customize it a bit. For us personally it would be nice if we could have recurring donations set so there is no option of putting in a preset end to the donations. People would always have the option to go in and stop their donations at any time but we would rather have Continue to Give suppose the donation will be ongoing indefinitely. Instead most of our donors think they have to set a stop time so most choose 12 months. That will cause us to have to re-recruit them after a year. Other than that, this is a really great system at an affordable price.
PROSThe immediate notification of donations. I was on the phone talking to a friend who was going to send us a donation and while we were still on the phone I got the notification that she had made the donation. It was nearly immediate! I also love the fact that it generates a receipt to the donor.
CONSAs I said in my review, and I probably should not have put all that in the review (feel free to shorten it) I wish that we could customize it so that for our organization our donors didn't have the option to set an end date. They could still go in and stop it at any time but putting that end date in their seems to encourage donors to plan to stop giving after a certain amount of time. So donors end up setting it for a year which means we have to go back and encourage them to renew their donation each time. Just makes it easier for them to stop.
Scott
Non-Profit Organization Management
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2016
Continue to Give. A good value for the money, but confusing to use.
While I like some features of Continue to Give, some areas will give users (both donors and donees) a pause. From a donor point of view, giving to a missionary or church that has a link to a donor page is a breeze. A form pops up and the donor can give online. The service sends an email documenting your giving and the site has a report that will show you your giving history. However, if a donor goes directly to the Continue to Give site, they will be very confused and lost. Maybe the donor shouldn't be going to the site directly, but the option exists to create an account as a giver. Once the account is set up, there is no direction as to what to do next. From a donee point of view, the service has some nice features. I manage a missionary organization, and the ability for donors to give to support a particular missionary is a benefit. Again, the reports for donations are very helpful but sometimes inaccurate. My biggest problem is when the report says an ACH donation has failed when it has in fact gone through. My other peeve is in trying to match individual donations to the batches that are posted to our bank. I export the giving transactions and mark the individual giving to match what came into the bank account. Between having to look up ACH vs CC batches and multiple batches in one day, it can be quite a chore. The recently added batch reporting helps, but that report can't be exported and only shows one day at a time. I will say that the support team for Continue to Give is very helpful and responsive. They have assisted me with any issues I have had in short order. Overall, I have to say I am pleased with Continue to Give, even with its shortcomings. There is no donation service quite like it, especially for missionary organizations. Reporting is good and the integration with a church/missionary website is excellent. I've not used some of the features that are available for churches (like the kiosk and mobile apps) but they look very well thought out. And the pricing compares favorably to other methods I have looked at. I would recommend it.
PROSReporting. Integration with organization website. Communication to donors.
CONSConfusing set up for organizations and missionaries. Reconciling donations to batch bank deposits.
Brandon
Religious Institutions, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2016
Good E-giving service, but definitely room for improvement
Let me say first that C2G is great, it is very easy to use even for those with little computer savviness, and is a very good value. At this point, I think all things are in order and are now running smoothly, but initially, our church accountant was having all sorts of trouble tracking donations with a big delay between when the donation is processed on C2G and when it arrives in our bank account. Credit card processing was also quite clunky with Prolific, so we had a difficult time tracking down those donations for some time (hence 3* for F&F). All of that is ok and is, in part, in the nature of starting up a new service of this magnitude, but the harder part was the lack of customer service to help deal with these issues. Our accountant had a difficult time getting ahold of anyone at C2G for a while and so that slowed the issue down. So we will continue to use C2G as we do like it overall, but there is definitely room for improvement, especially in customer service, and especially with new clients who may need guidance in getting everything going correctly.
PROSPrice, ease of use across multiple platforms (computer, phone, Facebook, etc.)
CONSFunctionality is a little clunky (there seems to be a considerable delay between donations being posted and when they are put in the bank account, but that may be normal I don't know). Also, customer service is a bit slow in response.
Jennifer
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
We love Continue to Give!
We have had the most excellent experience with Continue to Give. Their customer service is so personal, professional, and efficient. They are continually coming out with new features and ways to improve their software, which is awesome. We recommend Continue to Give to other non-profits, hands down!
PROSIntegrating Continue to Give into our system was a breeze. It’s reliable and so user friendly. The customer service is excellent. And it saves us so much time and money because of how easy it is to use. We aren’t spending nearly as much paying those who manage our finance department because their work load has been cut in half, if not more, because of this efficient software. What a blessing!
CONSThere’s nothing we’d like to see changed at this time about the software.
Reasons for switching to Continue to Give
Continue to Give has so many more features and isn’t nearly as expensive.
Vendor Response
Thank you so much, Jennifer for your review! It's our pleasure to serve you! Blessings!
Replied January 2022
Bruce
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
C2G blesses others
Great!
PROSIt’s integration with other financial software and that the company’s DNA is rooted in Christ
CONSIn the early years of C2D development there were some glitches but these have been remedied
Reason for choosing Continue to Give
Christian and already considered ministry finances in the software. Funding, donor management etc
Reasons for switching to Continue to Give
Fees were to high
Vendor Response
Thank you for your kind review! We are happy to serve such great organizations like yours!
Replied July 2021