Continue to Give Software


Continue to Give is a cloud-based fundraising solution for non-profit organizations, churches and missionaries that helps them to manage online giving and accounting. It includes mobile and kiosk giving options.

Continue to Give features SMS-based donations which provides a local text-to-give number to collect donations via text message. Donors can manage their accounts, edit recurring donations, update payment options and generate receipts. The event ticketing module helps users send email tickets for events which can include QR codes. The solution also allows users to create custom drag-and-drop forms for surveys and donations.

Additionally, Continue to Give offers customer relationship management (CRM) capabilities and like a client portal, bulk email tools and a tagging system. It integrates with applications like BreezeCHMS, Aplos Account, Neon CRM and Church Community Builder.

Services are offered on a per transaction basis that includes support via email and over the phone.



129 Reviews of Continue to Give

Overall rating

4.43 / 5 stars

Filters:

Showing 1 - 20 of 129 reviews

January 2019

John from New Life Assembly of God

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

January 2019

Feature rich - but not intuitive

We transitioned from using PayPal over to Continue to Give. Overall, we have reduced our transaction fees and increased the use of online giving dramatically.

Pros

Lots of features - ability to set up recurring transactions that allow you to split your giving to different funds.

Cons

Less than intuitive in how things are set up - making you guess how to accomplish certain tasks.

January 2019

Rich from North Clinton Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Continue to Give experience

Continue to Give replaced an expiring online giving option we had been using. While the setup was harder than it should have been, now that it is fully functional, we are really liking the solution. It is meeting all of our needs.

Pros

The ease of use, flexibility, multiple giving options, good reporting tools.

Cons

Setup process was not very smooth. Took way too long with many issues along the way.

January 2019

Lisa from Our Lady of Lourdes

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Continue to Give

Overall, having this option has been great to offer our clients.

Pros

I like that this was represented through my local bank. I know exactly who I am talking to when I have an issue as I can go through my representative if I would like to. Continue to give associates have also been very helpful. No question too small. Very friendly to talk with over the phone.

Cons

Some items are hard to understand. I have to switch between admin and regular; wish that I didn't have to do that.

January 2019

Joe from One Hope Ministry

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

January 2019

Nine months in and almost all good with Continue to Give

It has improved our ability to promote online giving for our non profit and the overall customer support has been good. We are still growing to learn to use more of its features but happy with the product

Pros

The giving side is very easy and the notifications are good

Cons

More difficult to customize thank you responses to different types of donations

January 2019

Billy from Baker Community Church

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Non-techy Pastor that can still make it work

As the title shows...I am not the "techiest" of individuals, but even I can make it work. It has given our small church the ability to some what match what a larger church can offer in easy of giving. The text to give and website giving has helped tremendously. We now have over 65% of all funds come electronically.

Pros

It is very user friendly, and the customer support has always been first rate.

Cons

Making it through the initial set-up, but that still was not difficult. Because tech-support helps all the way through.

January 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

January 2019

Giving Catalyst

Pros

This software has been awesome for fundraiser involvement with missions in addition to regular giving.

Cons

We have not experienced any difficulties with this software! Great program!

December 2018

David from Blue Ridge Community Church, Forest VA

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

Continue to Give has everything!

Pros

Continue to Give literally has anything you could think you would need when it comes to online giving. Seriously just go to their Features page and you'll see! They help keep things feeling personal and custom as to help engage giving even better with your donors. It is very user friendly to set up and has great pricing models customized to help smaller organizations.

Cons

I actually have nothing negative to say, they do it all and they do it well!

September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

September 2018

Good for smaller non-profits or ministries but not advanced enough for larger ones.

I tried this product when I worked for a large non-profit in the past and although it was easy enough to use, this was just not a good fit. Offers great ability for mobile needs.

Pros

This software offers a mobile friendly option for donors to give, which is something absent in other products that I have used. The software is easy enough to use, but most likely because the user is limited on the type of control they are allowed. Another great feature is that it is cloud-based for secure data management. Customer support is free, but its sometimes hard to get a timely response.

Cons

This product does not offer more complex data inputs like other software products that I have used. Reporting does not always offer all the information that I need, so this product is not the best for me.

May 2018

Anthony from Remnant Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

May 2018

Great

Pros

Convenient use and flexibility it provides our members. They can give securely and we do not have to physical handle credit cards and deal with PCI

Cons

There are not anything negative aspects of this software that I have identified T this time. The kiosk options are expensive

May 2018

Bruce from S2L Recovery

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

May 2018

We needed a trustworthy payment feature that understood our type of business. We found that with CTG

Pros

It has an API feature that works with our accounting software Aplos. And the return times for payment are usually within 2-3 days

Cons

That we have to pay for it LOL. But seriously, we haven't had many problems, I think the most challenging part is getting approved a lot

May 2018

Stephanie from Jefferson Street Christian Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

May 2018

CtG functions too much like a Go Fund Me.

We were seeking a company that would provide a kiosk with card-swiping abilities.

Pros

I like the options of sharing online and creating "causes/purposes". I also like that it integrates with our bookkeeping software.

Cons

CtG functions too much like a GoFund Me asking everyone to create a page and crowdfund for the organization. Probably not best suited for churches, but rather missions, and other causes.

May 2018

Lorie from Good News Community Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

2 of 5

May 2018

Continue to Give is inexpensive but you get what you pay for.

I saved money on monthly fees.

Pros

The setup on our website was easy and quick. Pricing is very affordable and billing works well. Adding funds is very easy. Reporting works well.

Cons

There isn't much visual appeal. The giving site is very generic and lacks interest. While it's easy to add funds, there isn't much room for casting vision and adding art. Tech support is available only through email. I had to work hard to get a phone number to speak with a real live person. When I switched to Continue to Give 2 years ago I was using a "Cadilac" company and was looking to save some money on fees. I saved money but now I feel like I have a "Fiesta"! I'm on the hunt again for an Outback.

November 2017

Michael from Baptist World Mission

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Very Surprised with Customer Support after Failed Attempt with Another Similar Company

Online giving, text giving, ACH giving. We are trying to reduce the in-house workload that mailed checks mean to us. This software will help a great deal!

Pros

My review has more to do with newbie customer-support of the folks at Continue To Give.

About 2 months ago I signed up with a different company to handle our online-giving needs. I had a question for them, so I created a ticket. It was an easy question: Can I upload a CSV file to your online software to create the various projects we need. I received a message back the next day that said that I could create as many funds as I needed to. I tried to be more specific with the question. It took 21 days for them to answer by way of their ticket system. I decided not to put myself through what I knew was going to be a bad relationship and I canceled the account. Then I found Continue to Give.

The Continue to Give folks are amazing. I am a new customer, but they have been very active in answering my questions, bulk uploading projects, and making sure that their forms work on our WordPress website (even adjusting the code a bit to see that they look right on my pages!) We are just starting .. with no public contributions yet.. and these folks have probably spent hours working with me.

All I can say is .. if what I see from customer service as a newbie is anything like what I will see when we get thousands of dollars of online contributions coming in .. I am going to be so happy!

On a side note: Most online giving systems allow for up to 3 projects to be funded with 1 contribution. There is no limit with this software!

Response from Continue to Give of Continue to Give

Replied November 2017

Thank you for your review! We enjoy serving you!

September 2017

Chelsey from Northern Virginia Human Trafficking Initiative

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

September 2017

Good customer service, software needs work.

Text to give and ACH options. Lower transaction rates.

Pros

I like that we can see all recurring transactions well, there is a text to give option (which is the reason we went with the software), and EFT and ACH options are offered.

Cons

The projets/events portion really cannot be used becuase the software calls everything a donation and is hard to use. There are limitations with the reporting and ACHes cannot be refunded electornically.

August 2017

Betsi from Church of the Lakes

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2017

Great product, somewhat confusing interface

Easy and inexpensive online giving, recurring gifts, and text-to-give included. Integrates with our Church Management Software and our website.

Pros

They have great prices for credit card processing, the interface it really easy to customize, and it is easy to setup on the user-end as well.

Cons

There are some confusing aspects when using it as a church, since most of it is setup for individual fund raising and missions efforts.

July 2017

Wallis from Titus International

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Great overall experience, easy interface, great customer service

Easy to keep track of my supporters!

Pros

Continue to Give has an easy, clear giving interface and let's you update information for supporters on your personal profile.

Cons

It is hard to upload multiple pictures to your personal page since you can only upload one at a time.

Response from Continue to Give of Continue to Give

Replied July 2017

We are glad you like Continue to Give!

June 2017

Brandon from Red Village Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

June 2017

Great company and software if a bit rudimentary. Very easy to use for donors!

Online giving for our church.

Pros

It's ease of use and the variety of giving formats and instant donation receipts. You can now too set it so the donor can offset any fees!

Cons

It's look is very simple and low-tech. The main page is a little clunky looking and the menus aren't always clear.

April 2017

Jeff from Member of South Kitsap Family Worship Center

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2017

Easy Way To Tithe

Continue to give makes it easy to ensure that my tithe is the first thing that comes out my check each payday. Auto withdrawal is great and I really like the ability to get reports for each year at tax time.

April 2017

Cory from Mt. Zion Christian church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2017

Giving Made Easy- Almost

If giving had an easy button, CTG would be in the top running. This app does what it's supposed to but was a little confusing while managing two logins. With only one, it would be a breeze.

Pros

It's quick and reliable

Cons

A little confusing to navigate to where you want to go.

Response from Continue to Give of Continue to Give

Replied April 2017

Cory, You mentioned you have two logins? You should only need the one login and you can manage your giving and the church account with one email address. Let us know if you have any questions on that. You can switch between Giving and Receiving under your email at the top of your dashboard.

April 2017

Austin from Good News Church

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

April 2017

Decent Auto Tithing Program

I have set up my account to automatically donate my weekly amount to my local church. I don't do much with the program after setting it up; I just receive the notifications that my offering has gone through. It is pretty simple, but using the desktop website seems kind of jumbled and not super easy to navigate. When in doubt, however I have contacted customer support and they were extremely helpful.

Pros

-Automatic deductions
-Timeframe query
-Feedback of successful transactions

Cons

Desktop site is not simple

Response from Continue to Give of Continue to Give

Replied April 2017

Austin, Thank you for your review. We recently updated the desktop version for donors. Check it out at www.continuetogive.com! We hope you enjoy the updates!