--- title: "Continue to Give Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Continue to Give. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Continue to Give is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/continue-to-give-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Nonprofit Software](https://www.softwareadvice.com/category/4280-nonprofit/) / [Continue to Give](https://www.softwareadvice.com/nonprofit/continue-to-give-profile/) / Continue to Give Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/continue-to-give-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/continue-to-give-profile/alternatives/) # Continue to Give User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 214 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 148 reviews (69%) - 4 stars: 44 reviews (21%) - 3 stars: 21 reviews (10%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - As expected, the start has been slow with the inputs, connecting bank information, and beginning steps, but once everything is added, this is a wonderful system. - The ability to use QR codes, texting to give via a link, website donor buttons, etc., all make giving convenient for our donors. - There's no additional fee for the "how-to" videos, and a dedicated person is always available for a chat or video conference. ### Most mentioned cons - The only negative that I have is that it was a little difficult for me (an analog type of guy) to get things set up. - Perhaps this doesn't apply to others, but I found it difficult to learn the software. - It's hard to see how we could operate effectively without CTG handling security for credit card processing and online donations. ## Continue to Give customer reviews Showing reviews 1-25 of 214 (page 1). ### Top service and care - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Music - Company size: 10000+ employees - Product usage: less than 1 year · monthly - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I am still discovering how to use it more effectively but am overall impressed by their service and care of their customers! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros That they are easy to get in touch with and very helpful, when problems arise. Whether it was my donor or myself, after contacting them, things were resolved and taken care of quickly. #### Cons So far, I have not discovered anything that I disliked! Problems were easly and quickly resolved, so cannot really give much feedback to this. --- ### Absolutely great for any size church - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered As expected, the start has been slow with the inputs, connecting bank information, and beginning steps, but once everything is added, this is a wonderful system. I wish I'd known about Continue to Give before spending over a thousand dollars on a system that only two people used. This is the best investment we've made for a church management system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that what I need to manage our church's financial books is all in one place. I also like that I can add people to help manage. The price is saving the church over $1,000. Our old product was costing over $100 a month. There's no additional fee for the "how-to" videos, and a dedicated person is always available for a chat or video conference. Another pro is that each time you log in, you are asked to confirm your identity. At first, this was a bit annoying, but I realized that it is a way to secure our information. #### Cons What I don't like is that you have to choose to continue to dismiss the help screen or choose not now when first opening the page. Be careful when exporting information, because when you add it back, the changes are actually applied on import, causing the system to believe you added them instead of changing them. It was challenging figuring out how to add the children to the adult donor, but I was able to figure out how to add them. #### Vendor response Hi Ruth, thank you for your kind review! We are grateful for the opportunity to partner with you as you serve God and your community. Replied May 2026 --- ### THEY are the BEST! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered They are very quick to let you know they are here for you and very responsive via email and phone, keeping you updated on what is happening with your issue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They are SOO responsive to input and are so quick to help resolve issues and concerns. They listen and help you with determination to meet my needs. #### Cons I really don't have anything negative to say. They are a group that is very concerned about the customer's experience. #### Vendor response Hi Shawn, Thank you for your review! We're so happy that you have had a good experience with Continue To Give, we love to help those who are serving others. Thanks again! Replied January 2026 --- ### Continue to Give is a great option for churches/missions agencies looking to add online giving! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had a good experience with Continue to Give. Once it was set up, there was little more that needed to be done. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros CTG is a great option for churches and mission agencies looking to add online giving options. Customer service was extremely helpful in getting us set up. #### Cons The platform seems a little dated. It is not as intuitive as I would like it to be and a little complicated because it is designed to meet so many needs. I don't know how exactly I would have them change things, but if it could be simplified and more intuitive. On the plus side, they are very willing to help people learn the interface. --- ### Price is right and values align - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Philanthropy - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Continue to Give is a breath of fresh air for nonprofits like us who love Jesus! It costs a lot less than our previous company and our values are aligned. Thank you! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that it is faith based and the staff lives Jesus. Plus they offer so many features for so much less than we were paying elsewhere. #### Cons It was confusing for me to understand that there were 2possible subscriptions - the online giving platform and the donor management option. #### Vendor response Thank you Susan for your kind words! We are so excited to be working with you, helping you spread the love of Jesus! Replied February 2025 --- ### Good Company to Work With - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered We have a form on our website (actually, connected to the CTG site) that makes it easy for our donors to give online. We then download weekly the donation details in an Excel spreadsheet and import them into our in-house donation software. Pretty easy!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been impressed by Continue to Give's listening ear. They are not so large that they don't listen to suggestions that might benefit the software and not so small that they can't make positive changes! Also, I had been searching for a number of years for software that would make taking online donations easy AND allow Excel exports of the data so that we could load it into our in-house financial software. This software is great! #### Cons The only con I have is that I didn't learn about this software sooner! --- ### Unbelievably awesome - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered [sensitive content hidden] has been awesome. Very on hands in explaining and helping us get set up. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The customers service and communication was more than what we expected based on other companies #### Cons There was nothing more they could have done, than what they already did in getting us set up #### Vendor response Thank you so much for your great review Pastor Robert. We are happy to serve your church! Replied January 2025 --- ### Kingdom Way Marketplace Ministries - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Project pages, social share tabs, automation for givers that they can set up and that I as an administrator can also set up or edit, the fact that others can raise support through us. #### Cons Sometimes not easy just to change or edit recurring transactions with new / updated card information #### Vendor response Hi Dan, Thank you for your review! We appreciate you as our client! God bless, Replied January 2022 --- ### Outstanding customer service and multiple ways to interface with giving - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Civic & Social Organization - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The staff and customer service at Continue to Give have been outstanding. They really want you to succeed and offer all the help possible to maximize your fundraising. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Continue to Give provides multiple ways for donors to interface with giving. Donations can be made on the spot and using whatever means the donor is comfortable with. The online giving can be used with our without the accounting software and donor management software. #### Cons The graphic design could be improved upon. #### Vendor response Thank you so much, Jim for your review! It's our pleasure to serve you! Replied January 2022 --- ### Online Giving with Outsanding Customer Service - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Overall we are very pleased to have made the switch to Continue to Give. The personalized attention and help with our needs is above and beyond what I was expecting, especially for the low cost they charge compared to much larger companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how the developers worked with me to design the reporting how I needed it. I also love that they aren't priced ridiculously high like some companies are. #### Cons There were a few concerns I had about the reporting, but they worked out a solution! #### Vendor response Thank you for your kind review! We are happy to serve such great organizations like yours! Replied July 2021 --- ### Customer Service - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered I like the concept, and generally it works well once you have your organization loaded. But people need to be able to find us, or we will miss donations. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The customer service reps are friendly whenever you are able to talk to one. #### Cons Everytime I have called lately, I get a recording saying reps are busy and will get back to me in 24 hours. Sorry, but if I am having a problem, and my organization has disappeared from the search function, I want help now to fix it so donors can find us in the search. --- ### Great Option for Non Profits and Religious Organizations - Overall rating: 5/5 - Reviewer: Michelle K. - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Continue to Give software was one of the easiest to implement. It is very easy for users to navigate the system. #### Cons The reporting is the only area we could see improvement for our purposes. #### Vendor response Hi Michelle, Thank you so much for your review of Continue to Give! We are thrilled to hear that it is working for you and that it is easy to navigate. We do appreciate the feedback on the reporting and we will definitely take your feedback into consideration as we are constantly improving our software! Thank you again, Continue to Give Team Replied May 2019 --- ### Continue to Give has everything! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: a free trial · a few times a year - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Continue to Give literally has anything you could think you would need when it comes to online giving. Seriously just go to their Features page and you'll see! They help keep things feeling personal and custom as to help engage giving even better with your donors. It is very user friendly to set up and has great pricing models customized to help smaller organizations. #### Cons I actually have nothing negative to say, they do it all and they do it well! --- ### Chancellor - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Very helpful and my overall experience has been good still learning. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use and get support with YouTube vedios #### Cons Still growing and learning what needs to better #### Vendor response Hi Raymond, thank you for your kind review! We are happy to be serving you and your cause! Replied December 2024 --- ### We love Continue to Give! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered We have had the most excellent experience with Continue to Give. Their customer service is so personal, professional, and efficient. They are continually coming out with new features and ways to improve their software, which is awesome. We recommend Continue to Give to other non-profits, hands down! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integrating Continue to Give into our system was a breeze. It’s reliable and so user friendly. The customer service is excellent. And it saves us so much time and money because of how easy it is to use. We aren’t spending nearly as much paying those who manage our finance department because their work load has been cut in half, if not more, because of this efficient software. What a blessing! #### Cons There’s nothing we’d like to see changed at this time about the software. #### Vendor response Thank you so much, Jennifer for your review! It's our pleasure to serve you! Blessings! Replied January 2022 --- ### Fantastic fundraising software with an actual human support team! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Veterinary - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything is easy to use and if you do not understand or have an issue [sensitive content hidden] is always right there and willing to help. #### Cons There was absolutely nothing I did not like about Continue to Give. #### Vendor response Thank you so much for the great review! We love being part of your great cause! Replied January 2024 --- ### Great online platform for churches - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered Continue to Give was easy to use for the donor and the church office. If there was ever a problem (rare), I had no issues with customer service. They were friendly, professional and solved my problems immediately. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Continue to Give was easy for our donors and integration with our software database made tracking easy. #### Cons I had a little difficulty when we needed to change a giving category, but once I contacted customer service I received the help I needed. #### Vendor response Hello Melilnda, Thank you for your review! We appreciate you as our client! Blessings, Replied January 2022 --- ### The Best Online Donation Software for 2022 - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used Continue to Give for almost 10 years. It is the best go to option when it comes to online giving and I have reviewed most platforms extensively. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It has everything our company needs to track donations and follow up with contributions statements. I tell everyone about C2G and the benefits it can add to their organization. #### Cons Would love to see the ability to edit and create our company profile into something more exciting. Basic tools work and are effective, but it would be fun to make the page more lively and interactive for donors. #### Vendor response Hello Eric! Thank you for your review! We appreciate it so much! We also appreciate your recommendations, we always love to hear from our clients and their great ideas! Blessings! Replied January 2022 --- ### Columbian Charities of Missouri - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Collecting donations during a pandemic! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The versatility of the product, really gives us options for collecting from our Donors. We have several administrators who find it easy to set up and use. Especially the Giving Pages. #### Cons We really have no complaints with the software. It is very user friendly, and very reasonable. All in All it has been great product for us. Especially since Covid. #### Vendor response Thank you for your kind review! We are happy to serve such great organizations like yours! Replied July 2021 --- ### Church Giving Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered Continue to Give was the first online giving platform we used for our church. It was easy to implement, easy to teach to the end user and downloading transactions and reports was super easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The feature I liked most about Continue to Give is the payouts were gross dollars and the fee was deducted from our bank account once a month. This feature helped me balance and account for the total giving amount and was easy to match for audit purposes. #### Cons The feature I liked least was the inability to call someone if I needed to. Generally I use online options such as chat to discuss an issue but there are occasions when being able to speak to someone is more beneficial. --- ### Continue to Give - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered It's been an amazing product! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service is wonderful! They have always been on top of all my requests. #### Cons It takes some getting used to, but once I'm familiar with it, it's pretty straightforward. #### Vendor response Thank you for your kind review! We are happy to serve such great organizations like yours! Replied July 2021 --- ### Family Bible Church - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Very Happy with Product/service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Accessibility for donors and prompt replies from CTG staff #### Cons We have not encountered any negative issues #### Vendor response Thank you so much for the great review! We love being part of your great cause! Replied January 2024 --- ### Continue To Give Is a Great Giving Portal for Online Church/Religious Non-Profit Organizations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: November 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Continue to Give offers many easy-to-use options for setting up online giving for your church or religious non-profit. These include: giving via credit card or bank account; one-time or recurring gifts; contributions or payments for events/other non-contributions; giving via website, tablet, mobile phone, or kiosk; unlimited giving designations, and the ability to list them in any order you desire; missionary designations that go to your account but show credit to the missionary; the ability to have separate web pages for each designation/event/missionary, so that they can be promoted by themselves, if desired; extensive reporting and exporting options; and lots more. The service is constantly being updated to offer more features, and customer support is very accessible and responsive to your needs. I highly recommend Continue to Give for your online giving needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use. Lots of options. Great reporting. --- ### We appreciate everything Continue to Give has done for us! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered Great service! Abigail goes above and beyond. If she doesn't know the answer to a question she finds it our or has a solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer Service is right there to help when needed. You always get the same person so you feel that you have a partnership/relationship and they make me feel like they appreciate my business. #### Cons The reporting - when you compare records/batches with your bank records. I think they are working on a fix. :) It would be nice to have the capabilities to create a store where it is a purchase and not a donation. --- ### Makes online giving very easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We found Continue to Give in the very beginning of the pandemic. Our church services shifted to online and we were looking for a reasonable way to offer online giving. The folks at Continue to Give gave me an online demonstration and we were up and running in no time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is very easy to use. We use this system for online giving for church. Members can easily designate which fund(s) they would like their donation to go to as well as set up recurring donations. We were able to place a link in our website that takes users directly to our Continue To Give page. #### Cons The software is very user friendly. I have no complaints. #### Vendor response Hi Tianna! Thank you so much for your review! It's our pleasure serving you and your church! Blessings! Replied January 2022 ---