Continue to Give vs Bonterra Guided Fundraising
Continue to Give has 195 reviews and a rating of 4.54 / 5 stars vs Bonterra Guided Fundraising which has 664 reviews and a rating of 4.72 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- It is easy to use and anytime I have a question there team is ready with the right answer. They bend over backwards to make sure you understand the solution.
- I like the fact that we are not responsible for handling donors' credit card information and that Continue To Give provides the tax deductible receipt for each gift.
Cons
- Confusing set up for organizations and missionaries. Reconciling donations to batch bank deposits.
- I also feel the video and other tutorials for learning various elements of how to use it are limited.
Pros
- Customer service is one of the best in any CRM/Donor management I've ever used. The product has a ton of features and ability to communication through video, text, email, and direct mail.
- We love NFG because it is easy to use, has a beautiful interface, and has most of the features we need integrated in one place.
Cons
- It provides inaccurate information and staff is unable to provide a work around even though they have had several complaints.
- So far the only negative is that we cannot link our direct deposit to multiple accounts for separate fundraisers.
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Advisor Recommendations & User Awards
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
FrontRunners
2023
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