# Best Donation Management Software - 2026 Reviews & Pricing

> Find the best Donation Management Software for your organization. Compare top Donation Management Software systems with customer reviews, pricing, and free demos.

Source: https://www.softwareadvice.com/nonprofit/crm-software-comparison

---

[Home](https://www.softwareadvice.com/)

/

Donation Management Software

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

# Best Donation Management Software of 2026

Updated July 2, 2026

On this page

1.  FrontRunners
2.  Popular Comparisons
3.  Buyers Guide
4.  Related Software

Filter products

208 results

### Compare Products

Showing 1 - 25 of 208 products

#### Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

#### Pricing Options

-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    

### Compare Products

Sort by

**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

[Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)

4.33

[(619)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Best suited for small to large nonprofit organizations, NeonCRM by Z2 systems is a cloud-based, scaleable solution that helps automate fundraising, membership tracking and events registration, and features robust reporting.... [Read more](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)

### What users love

-   Responsive and helpful support team
-   Comprehensive donor management tools
-   Robust training and learning resources

### To take in mind

-   Limited and slow phone support
-   Complex and limited reporting options
-   Unintuitive and cumbersome interface

### Best rated features:

Member Directory

5.0

Committee Management

5.0

Member Accounts

5.0

CRM

5.0

[See all features](https://www.softwareadvice.com/nonprofit/neoncrm-profile/#key-features)

[DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)

4.55

[(1449)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/)

Best for:Donation Tracking

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

DonorPerfect's nonprofit solution offers several features for constituent relationship management. The features allow an organization to manage unlimited constituents, integrates with MS Office, and customizable reports.... [Read more](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)

### What users love

-   Responsive and knowledgeable assistance
-   Comprehensive donor tracking tools
-   Accessible and intuitive interface

### To take in mind

-   Complex and rigid reporting tools
-   Challenging duplicate management process
-   Gift entry and payment limitations

### Best rated features:

Customer Database

5.0

Accounting Integration

5.0

Real-Time Notifications

4.8

Donation Tracking

4.7

### Worst rated features:

Generative AI

1.0

[See all features](https://www.softwareadvice.com/nonprofit/donorperfect-profile/#key-features)

[Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/)

4.74

[(88)](https://www.softwareadvice.com/nonprofit/charityproud-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Charityproud is a cloud-based nonprofit management solution suitable for small to midsize nonprofit organizations. Key features include constituent management, donation and pledge tracking, campaign and event management, email integration and analytics. Charityproud enables users to track mailings, touchpoints, volunteer work and events where a constituent has participated. Users can also charge credit cards directly from constituent records and track matching gifts and soft credits. The donation management feature supports batch donation entry and is able to automatically bill donors monthly, quarterly, yearly or on a custom schedule. Charityproud includes event management functionality that enables users to manage event budget and goals and coordinate event tasks. Attendees can register for different components of an event, and an online registration form can be created for volunteers to sign up on the web, allowing users to track activities, schedules and attendance. Charityproud is available on a monthly subscription pricing model.... [Read more](https://www.softwareadvice.com/nonprofit/charityproud-profile/)

### Best rated features:

Event Scheduling

5.0

Volunteer Management

5.0

Campaign Management

5.0

Payment Processing

5.0

### Worst rated features:

Email Marketing

2.7

Customizable Fields

3.5

[See all features](https://www.softwareadvice.com/nonprofit/charityproud-profile/#key-features)

### Tier 1

$100.00/month

Up to 1,000 historic constituent records. Includes unlimited access to all features, unlimited users, and customer support.... [Read more](https://www.softwareadvice.com/nonprofit/charityproud-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/nonprofit/charityproud-profile/#pricing-and-plans)

[Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/)

4.65

[(1287)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/)

Best for:Contribution Tracking

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Bloomerang's cloud-based constituent management solution helps donor managers track the best time to contact donors and create tasks so they can reach out to them at exactly the right time.... [Read more](https://www.softwareadvice.com/nonprofit/bloomerang-profile/)

### What users love

-   Comprehensive donor relationship tools
-   Responsive and knowledgeable support team
-   Intuitive and accessible interface design

### To take in mind

-   Complex and limited reporting options
-   Basic and inflexible email functionality
-   Cumbersome search and filtering process

### Best rated features:

Advocate Management

5.0

Email Management

5.0

Donation Tracking

4.8

Contribution Tracking

4.7

### Worst rated features:

Customizable Branding

2.5

Alumni Management

2.7

Forms Management

2.8

[See all features](https://www.softwareadvice.com/nonprofit/bloomerang-profile/#key-features)

[Bonterra Network for Good](https://www.softwareadvice.com/nonprofit/network-for-good-profile/)

4.57

[(937)](https://www.softwareadvice.com/nonprofit/network-for-good-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Bonterra Guided Fundraising offers donor management software integrated with fundraising pages and personal coaching for growing nonprofits. This platform facilitates an efficient and streamlined approach to managing donor engagement. By offering a systematic framework for initiating and managing fundraising activities, the software aims to support social good leaders in achieving their donation goals effectively. A key feature of Guided Fundraising is its user-friendly onboarding process. Organizations can quickly get started by booking a demo, which allows potential users to become familiar with the platform's capabilities. Once a decision has been made to utilize the software, users are able to receive login credentials on the same day, minimizing downtime and enabling a swift transition to the software platform. Data importation is an essential aspect of Guided Fundraising, where users can bring their existing donor information into the system. This process is facilitated through a personalized onboarding session that ensures the successful integration of donor data. This feature allows organizations to maintain continuity in their donor relationships, leveraging historical data to inform future fundraising efforts. The software also excels in campaign creation, providing tools that allow organizations to design and launch fundraising campaigns efficiently. These tools are designed to maximize donor engagement and optimize the receipt of donations. Users have the ability to track campaign progress and outcomes, which in turn informs strategic decisions for future campaigns. Search and segment donors, track gifts, and launch personalized email and direct mail campaigns with a donor management software. Get results and trends on fundraising activities and communications through dashboards, real-time activity feeds, and direct integration with fundraising pages. Secure customize donation pages, event ticketing, and peer-to-peer fundraising pages. All fundraising pages are mobile-optimized and feature integration with donor management software, automated tax receipts, recurring donation capability, and built-in best practices. One-on-one coaching with a fundraising expert that will provide on-going fundraising strategy sessions, appeal review and creation, new ideas to enhance fundraising efforts, and more. Guided Fundraising offers a structured approach to managing donor engagement through its seamless onboarding, efficient data integration, and robust campaign management features. The platform is tailored to meet the needs of organizations in the social good sector, providing them with the tools necessary to achieve successful fundraising outcomes.... [Read more](https://www.softwareadvice.com/nonprofit/network-for-good-profile/)

### What users love

-   Responsive and helpful support team
-   Centralized donor tracking tools
-   Intuitive and customizable interface

### To take in mind

-   Expensive for smaller organizations
-   Cumbersome email and newsletter tools
-   Challenging data import and queries

### Best rated features:

Contact Database

5.0

Attendee Management

5.0

Customizable Templates

5.0

Alerts/Notifications

5.0

### Worst rated features:

Activity Tracking

1.0

[See all features](https://www.softwareadvice.com/nonprofit/network-for-good-profile/#key-features)

[Keela](https://www.softwareadvice.com/nonprofit/keela-profile/)

4.32

[(314)](https://www.softwareadvice.com/nonprofit/keela-profile/reviews/)

Best for:Donation Tracking

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Empower your nonprofit organization with Keela, the premier, affordable CRM platform designed specifically for the needs of the sector. With intelligent tools and guided decision-making, fundraisers will gain access to the information and insights you need to make informed decisions based on your data. With Keela's centralized contact database, detailed contact profiles, streamlined communication, and donation management, and powerful email marketing capabilities, you'll have everything you need to take your organization to the next level. And with no complicated add-ons or hidden fees, unlimited email support, and unlimited online training, Keela is the solution that's both accessible and scalable, with pricing based on the number of contacts in your database.... [Read more](https://www.softwareadvice.com/nonprofit/keela-profile/)

### Best rated features:

Dashboard

5.0

Activity Tracking

5.0

Collaboration Tools

5.0

Recurring Giving

5.0

### Worst rated features:

Accounting Integration

2.0

Committee Management

2.0

Third-Party Integrations

3.0

[See all features](https://www.softwareadvice.com/nonprofit/keela-profile/#key-features)

### Up To 1000 Contacts

$160.00/month

### 2501-5000 Contacts

$315.00/month

Most Popular

### 7501-10000+ Contacts

$430.00/month

[See full pricing details](https://www.softwareadvice.com/nonprofit/keela-profile/#pricing-and-plans)

[ExceedFurther](https://www.softwareadvice.com/nonprofit/exceedfurther-profile/)

4.46

[(96)](https://www.softwareadvice.com/nonprofit/exceedfurther-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Arreva is tech with purpose; driven by a cause. For over 30 years, they have been the trusted advisor and market leader in digital fundraising, donor relationship management, healthcare hospitality, and auction software. What began with a desktop donor relationship management software MacTrac and innovative online fundraising software, has evolved over the past 33 years to become Arreva's ExceedFurther, All-in-One, Cloud-based, Digital Fundraising, Donor Relationship Management, Healthcare Hospitality, and Auction software. ExceedFurther helps you transform fundraising, cultivate and engage donors, and build awareness so you can spend less time on tasks and more time making a difference in the communities you serve. ExceedFurther is an efficient and effective way to manage fundraising efforts and cultivate donor relationships using one tool to: -Manage donations, donors, constituents, volunteers, events, grants, and more in one place. -Cultivate existing donor relationships and capture new donors with actionable analytics, insights, and tools. -Maximize giving with peer-to-peer fundraising, recurring giving, the option to cover processing fees, and more. -Automate notifications and communications providing real-time acknowledgement and a personal experience.... [Read more](https://www.softwareadvice.com/nonprofit/exceedfurther-profile/)

### Best rated features:

CRM

5.0

For Nonprofits

4.9

Contact Management

4.8

Payment Processing

4.7

### Worst rated features:

Customizable Reports

3.0

Email Marketing

3.5

Grant Award Tracking

4.0

[See all features](https://www.softwareadvice.com/nonprofit/exceedfurther-profile/#key-features)

[Pushpay](https://www.softwareadvice.com/church/pushpay-profile/)

4.21

[(183)](https://www.softwareadvice.com/church/pushpay-profile/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Pushpay is a cloud-based online payment solution that helps organizations like schools, churches and education providers to centralize donation data and manage payment operations. Key features include transaction import, donation statement generation and reporting tools. Users can import data related to funds, transactions and other donations from third-party sources. Additionally, users can upload files through the Pushpay portal and match imported data with available funds. Pushpay lets users maintain a database of gift entries and donor information including contact details, amounts, payment methods and dates. Donors can also send recurring gifts. Pushpay provides users with giving reports that include the total number of donations, unique donors, new donors and total gift amounts received in a week. The solution offers integration with QuickBooks, Elvanto and MinistryPlatform. Support is available via an online knowledge base. Pricing is per month, billed annually.... [Read more](https://www.softwareadvice.com/church/pushpay-profile/)

### Best rated features:

Contribution Tracking

5.0

Electronic Payments

5.0

Customizable Fields

5.0

Data Security

4.7

### Worst rated features:

Mobile Payments

1.0

Volunteer Management

1.0

[See all features](https://www.softwareadvice.com/church/pushpay-profile/#key-features)

[MonkeyPod](https://www.softwareadvice.com/nonprofit/monkeypod-profile/)

4.77

[(101)](https://www.softwareadvice.com/nonprofit/monkeypod-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

MonkeyPod is a true all-in-one nonprofit managment platform. CRM / donor management, nonprofit accounting, grant management, email marketing, online fundraising, and more — all in one simple, integrated platform. Consider it your nonprofit-in-a-box. Empower your team with the information that they need to do their jobs. Everyone who needs access, gets it — add unlimited users with no information gatekeepers required. Control access and visibility to sensitive information with fine-grained user permissions. Make informed decisions with accurate, real-time reports and data. Record online donations, ticket sales, and other transactions automatically with no human intervention or data entry required. Auto-import transactions from your online banking. Auto-release restricted grant funds when making approved expenditures. Automatically track actual revenue and expenses alongside budgeted projections Get a clear picture of your finances without having to be an expert. True nonprofit accounting with built-in safeguards means you’re always in compliance and always know where things stand. Manage project-restricted grants with confidence, always knowing exactly how much is left to spend. Let your team members manage their own budgets while you keep a big picture perspective using powerful budgeting tools. Customize MonkeyPod Relationships CRM to track the data that matters most. Group custom data fields together by themes for easy organization and visibility Get the right information to the right people at the right time. Create finely tuned audience segments with user-friendly search and reporting. Plan and send targeted communications with fully integrated email marketing. Effortlessly add audience segments to email lists with one click. Raise more money in less time with unlimited online fundraising pages and streamlined processing. Donors are automatically added to your CRM. Receipts are automatically sent. And your books and budgets are automatically updated. Identify new donor prospects and lapsed donors with simple but robust search. See a full record of all financial activity — earned and contributed revenue, expenses, and payments — for every donor and customer. Search donors by financial activity, geography, or any of the custom data that is unique to your organization. And align donors with new campaigns based on their interests. Empower your board or other VIP stakeholders to become fundraising champions. Create customized peer-to-peer fundraising pages with unique links and one-click sharing to social media. Manage planning with built-in project management pipelines. Track fundraising referrals with soft credits so you’ll always know who your true fundraising heroes are.... [Read more](https://www.softwareadvice.com/nonprofit/monkeypod-profile/)

### Best rated features:

Access Controls/Permissions

5.0

Contribution Tracking

5.0

Check Printing

5.0

Profit/Loss Statement

5.0

### Worst rated features:

Generative AI

3.0

[See all features](https://www.softwareadvice.com/nonprofit/monkeypod-profile/#key-features)

### Essentials

$167.00/month

Organize your data and ditch manual tracking. MonkeyPod Essentials includes all the core features plus free apps and integrations. Our onboarding team will meet with you to develop a personalized onboarding plan and to check-in during your data migration for additional assistance. MonkeyPod Essentials is perfect for organizations that want to be done with spreadsheets and multiple, out-of-sync systems.... [Read more](https://www.softwareadvice.com/nonprofit/monkeypod-profile/#pricing-and-plans)

### Pro

$292.00/month

Personalized choices for maximum flexibility. MonkeyPod Pro includes all of the core features, free apps and integrations, and implementation support. Level up your team with advanced support via Zoom and free, expert-level training in MonkeyPod Academy. Customize your MonkeyPod with advanced apps and integrations for even more automation and functionality.... [Read more](https://www.softwareadvice.com/nonprofit/monkeypod-profile/#pricing-and-plans)

### Enterprise

$417.00/month

All-inclusive features, support, and training. MonkeyPod Enterprise includes all the core features plus all our apps and integrations, for no additional cost. Advanced support via Zoom and MonkeyPod Academy's expert-level training classes will help you become a poweruser and get the most out of the system. Connect to other systems using MonkeyPod's API. And for even more customization, our team can build a custom app designed just for your organization. To help make the switch even easier, our onboarding team will migrate your data for you. Full-service data migration is included at no additional cost.... [Read more](https://www.softwareadvice.com/nonprofit/monkeypod-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/nonprofit/monkeypod-profile/#pricing-and-plans)

[EthosCRM](https://www.softwareadvice.com/product/536551-EthosCRM/)

### Pricing availability

Free trial: Not available

Free version: Available

Software Advice Summary

EthosCRM is a donor management system designed for nonprofit organizations to manage donor relationships and fundraising activities. It is suitable for nonprofits of various sizes, from small charities to large foundations. The platform provides tools to support fundraising efforts and maintain connections with supporters. The system includes a donor CRM that captures insights to support relationship management. It offers communication tools for email and regular mail outreach. EthosCRM supports digital fundraising with flexible giving options for online donors and offline fundraising with batch entry and processes for managing traditional gifts. Automation features help streamline donor communications and back-end processes. Analytics tools provide insights based on donor data to inform decision-making. The platform includes functionality for donation receipts and acknowledgments to ensure donors are properly recognized. It also offers email marketing capabilities to enhance communication strategies. EthosCRM was developed with a focus on serving nonprofit organizations.... [Read more](https://www.softwareadvice.com/product/536551-EthosCRM/)

[Submittable](https://www.softwareadvice.com/nonprofit/submittable-profile/)

4.77

[(398)](https://www.softwareadvice.com/nonprofit/submittable-profile/reviews/)

Best for:Customer support

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Submittable powers you with tools to launch, manage, measure, and grow your social impact programs, locally and globally. From employee giving, volunteering, and corporate social responsibility programs to grants, awards and scholarships, we partner with you so you can start making a difference, fast. The start-to-finish platform makes your workflow smarter and more efficient, leading to better decisions and bigger impact. Easily report on success, and learn for the future—Submittable is flexible and powerful enough to grow alongside your programs. Submittable has the tools you need for your social impact programs, from community investment to employee engagement. For community impact programs: Launch: Launch quickly and collect applications through an accessible, intuitive online portal. Manage: Automate tasks and coordinate with your team and applicants with versatile tools. Evaluate fairly, from anywhere, and make great decisions as a team. Measure: Using Impact and Advanced reporting tools, drill deeper into your data while aggregating qualitative and quantitative data from program beneficiaries to tell the whole story of your impact. Grow: Understand your impact through data and customer stories and use this to expand your program's reach year over year. For employee engagement: Launch: Find the causes and opportunities that really matter to your employees through open and honest conversations. Build volunteer events and giving campaigns directly in the product that align with the values of your organization and employees. Manage: Form strong bonds with your ERGs and democratize the processes so everyone’s voice is heard. Give ERG leaders and other employees the ability to create opportunities on their own, expanding the platform's power. Measure: Easily track the number of opportunities that your employees can participate in and how many employees are participating. Grow: Continue to facilitate democratization with your organization to drive participation and ROI. Submittable has powered over 145,000 social impact programs, receiving nearly 25 million applications. Teams save an average of 3.4 hours per week per admin and 2.6 hours per week per reviewer, and over half of Submittable customers launch in 14 days or less—no wonder 95% of customers report they are happy with Submittable.... [Read more](https://www.softwareadvice.com/nonprofit/submittable-profile/)

### Best rated features:

Credit Card Processing

5.0

Search/Filter

5.0

Entrant Management

5.0

Member Database

5.0

[See all features](https://www.softwareadvice.com/nonprofit/submittable-profile/#key-features)

[Aplos](https://www.softwareadvice.com/nonprofit/aplos-profile/)

4.46

[(187)](https://www.softwareadvice.com/nonprofit/aplos-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Aplos is a dedicated accounting solution engineered specifically for the unique financial demands of nonprofit organizations. We understand the complexities of managing restricted funds, grants, and diverse revenue streams while upholding transparency and regulatory compliance. Our platform provides precise tools for fund tracking, allowing your organization to clearly see how every dollar is allocated and utilized according to its intended purpose. Effortlessly generate comprehensive, auditor-ready financial reports that adhere to nonprofit accounting standards (like FASB and GAAP). Aplos offers intuitive budgeting capabilities to aid responsible financial planning, alongside automated allocation features that enhance data integrity and reduce manual effort. Gain real-time insights into your organization's financial health, supporting informed decision-making and ensuring unwavering accountability.... [Read more](https://www.softwareadvice.com/nonprofit/aplos-profile/)

### Best rated features:

Customizable Reports

5.0

Membership Management

5.0

Reporting/Analytics

5.0

Financial Analysis

5.0

[See all features](https://www.softwareadvice.com/nonprofit/aplos-profile/#key-features)

### Lite

$79.00/month

### Core

$129.00/month

### Advanced

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/nonprofit/aplos-profile/#pricing-and-plans)

[akoyaGO](https://www.softwareadvice.com/accounting/pearl-and-akoya-net-profile/)

4.0

[(1)](https://www.softwareadvice.com/accounting/pearl-and-akoya-net-profile/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

akoyaGO offers the premier software solution designed to optimize efficiencies and maximize impact. Improve fundraising with donor segmentation and development. Increase efficiency with automated grantmaking. Manage relationships with our robust CRM. Guarantee compliance and accuracy with comprehensive fund accounting...all delivered in one single solution. ALL-INCLUSIVE Fully integrated end-to-end platform, from relationship management to fund accounting. CUSTOMIZABLE Configurable technology to accommodate the unique needs of your foundation. Because, once you’ve met one foundation, you’ve met one foundation. INDUSTRY EXPERTS Team rich in foundation as well as software expertise for best-in-class support. DASHBOARDS Access and visibility to data in real-time. POWERED BY MICROSOFT 365 Utilizes Microsoft Office tools already familiar with including Excel, SharePoint, and Outlook. MOBILE FRIENDLY Access to your data; whenever and wherever. AUTOMATED WORKFLOWS Streamlines day-to-day workflow, minimizing touchpoints and processes. CLOUD BASED Hosted on Azure for reliability and security. EASE OF USE Functionality designed by foundations for foundations. UNLIMITED USERS One fee; unlimited access.... [Read more](https://www.softwareadvice.com/accounting/pearl-and-akoya-net-profile/)

### Best rated features:

Grant Application Management

5.0

Donor Management

4.0

[See all features](https://www.softwareadvice.com/accounting/pearl-and-akoya-net-profile/#key-features)

[Raisely](https://www.softwareadvice.com/product/478778-Raisely/)

4.77

[(26)](https://www.softwareadvice.com/product/478778-Raisely/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Raisely is a nonprofit fundraising software platform built to help purpose-driven teams. Users can launch customizable, branded campaigns that convert with a nonprofit website builder, or empower supporters with peer-to-peer fundraising tools. Teams can track performance with a real-time fundraising dashboard and convert donors with optimized donation forms.... [Read more](https://www.softwareadvice.com/product/478778-Raisely/)

### Best rated features:

Event Management

5.0

Customizable Branding

5.0

Dashboard

5.0

Pledge Management

5.0

### Worst rated features:

Recurring/Subscription Billing

1.0

Data Import/Export

1.0

Membership Management

1.0

For Nonprofits

1.0

[See all features](https://www.softwareadvice.com/product/478778-Raisely/#key-features)

### Core

Custom

Pricing available upon request

Everything you need to create modern fundraising websites and raise funds for your cause. Includes: - Unlimited fundraising websites - Unlimited donations and supporters - Peer-to-peer fundraising - Events & tickets - Charity websites - Giving days - Facebook fundraising (2% fee on donations to connected fundraisers) - API & webhooks - Your own brand - Custom CSV reports - Basic donor management - Email support + training... [Read more](https://www.softwareadvice.com/product/478778-Raisely/#pricing-and-plans)

### Pro

$119.00/month

An advanced fundraising solution with features like automated email journeys and text messages, perfect for growing nonprofits. Includes: - Everything in Core - Automated email journeys - Manual email blasts - Text messages (5p/message after first 200 messages) - Advanced supporter segments - Supporter tags - Full donor management - Enterprise single-sign-on... [Read more](https://www.softwareadvice.com/product/478778-Raisely/#pricing-and-plans)

### Custom

Custom

Pricing available upon request

A fully customizable, enterprise-level solution with Salesforce integration and a dedicated success manager, tailored to suit the unique needs of your nonprofit. Includes: - Everything in Pro - Enterprise contracts - Custom fees - Implementation services - Salesforce integration - Raiser's Edge NXT integration - Dedicated success manager... [Read more](https://www.softwareadvice.com/product/478778-Raisely/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/product/478778-Raisely/#pricing-and-plans)

[iMIS](https://www.softwareadvice.com/nonprofit/imis-profile/)

4.39

[(112)](https://www.softwareadvice.com/nonprofit/imis-profile/reviews/)

Best for:Features

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

iMIS® is designed to meet the unique management needs of associations, unions, regulatory bodies, and non-profits. It has all the features you need to manage your organization efficiently with dashboards and reporting, a powerful API with hundreds of proven integrations, and an optional Web CMS. Powered by Microsoft Azure, iMIS provides automatic upgrades, advanced data security, and reliable performance at scale.... [Read more](https://www.softwareadvice.com/nonprofit/imis-profile/)

### Best rated features:

Member Accounts

5.0

Promotions Management

5.0

Membership Signup

5.0

Dashboard

5.0

[See all features](https://www.softwareadvice.com/nonprofit/imis-profile/#key-features)

[CharityEngine](https://www.softwareadvice.com/crm/charity-engine-profile/)

4.18

[(33)](https://www.softwareadvice.com/crm/charity-engine-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

CharityEngine's nonprofit CRM software simplifies the fundraising process, so you spend more time on your campaigns and less time struggling with technology. It has the tools for managing donors, receiving donations, processing payments, and more. CharityEngine is a mission-driven software built specifically for nonprofits looking to change the world. Book your demo today to see how CharityEngine can help you achieve your fundraising goals.... [Read more](https://www.softwareadvice.com/crm/charity-engine-profile/)

### Best rated features:

Activity Dashboard

5.0

Reporting/Analytics

5.0

Task Management

5.0

Customer Database

5.0

### Worst rated features:

Reporting & Statistics

3.8

Grant Management

4.0

Customizable Reports

4.0

Online Forms

4.0

[See all features](https://www.softwareadvice.com/crm/charity-engine-profile/#key-features)

[ToucanTech](https://www.softwareadvice.com/nonprofit/toucantech-profile/)

4.90

[(151)](https://www.softwareadvice.com/nonprofit/toucantech-profile/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

ToucanTech is a community management platform that combines database management, website hosting, communication tools, and engagement features in one system. It is designed for schools, universities, alumni organizations, associations, and membership groups to manage and engage their communities. The platform includes a secure database for storing member records with querying and reporting capabilities. It offers a customizable website builder with branding and layout options, along with an optional private member portal and mobile app. Communication tools allow for sending newsletters and tracking engagement. Event management features support planning and organizing gatherings, while integrated payment processing handles transactions and invoices. The system automatically records member interactions to maintain updated records and provide insights into engagement. Additional tools include group and club management for creating sub-communities and fostering networking. ToucanTech centralizes member interactions in one location, reducing the need for multiple applications. It supports tasks such as data management, event planning, and communication within a single platform.... [Read more](https://www.softwareadvice.com/nonprofit/toucantech-profile/)

### Best rated features:

Gift Matching Management

5.0

Member Types

5.0

Dues Management

5.0

Committee Management

5.0

### Worst rated features:

Ideation

2.5

[See all features](https://www.softwareadvice.com/nonprofit/toucantech-profile/#key-features)

[Engaging Networks](https://www.softwareadvice.com/nonprofit/engaging-networks-profile/)

4.36

[(14)](https://www.softwareadvice.com/nonprofit/engaging-networks-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Engaging Networks helps nonprofits maximize their impact through a suite of world-class online fundraising and advocacy digital engagement tools. Nonprofits of every size and cause—from human rights to disaster relief—use our platform to raise money, engage their communities, and advance their missions. For over 20 years, we’ve powered tens of millions of donations from over 190 countries and raised over $2 billion for social good. The Engaging Networks platform is updated constantly with new features and upgrades every six to eight weeks so that we can provide an innovative platform that fits every need. We can replace the advocacy, fundraising, email, P2P, events, and data management systems you have, or play nicely with whatever you’d like to keep. We proudly work with a variety of incredible organizations such as The Humane Society of the United States, The Nature Conservancy, Human Rights Campaign, PETA and Amnesty International USA. Today, we have two offices in Washington, D.C. and London, and serve more than 400 nonprofits in more than 50 countries around the world.... [Read more](https://www.softwareadvice.com/nonprofit/engaging-networks-profile/)

### Best rated features:

Forms Management

5.0

Customizable Forms

5.0

Advocate Management

5.0

Mobile Giving

5.0

### Worst rated features:

Event Triggered Actions

3.0

Reporting & Statistics

3.5

Communication Management

4.0

Recurring/Subscription Billing

4.0

[See all features](https://www.softwareadvice.com/nonprofit/engaging-networks-profile/#key-features)

[NationBuilder](https://www.softwareadvice.com/nonprofit/nationbuilder-profile/)

3.84

[(44)](https://www.softwareadvice.com/nonprofit/nationbuilder-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

NationBuilder is the most-used platform for advocacy organizations, political campaigns, and nonprofits — the teams whose work depends on turning supporters into action. Instead of juggling a separate website builder, CRM, email tool, and donation platform, you run everything from one system where every supporter profile updates automatically with each interaction. Build mobile-responsive websites and donation pages, grow and segment a supporter database, send targeted email and text messages, launch petitions and advocacy actions, and coordinate field organizing like canvassing and phone banking. Built-in payment processing and recurring giving make fundraising easy, and A/B testing helps sharpen every message. Every plan includes unlimited users and unlimited email blasts, so your costs don't climb as your team or your list grows — a real difference for organizations that scale fast during a campaign or a moment of momentum. Onboarding is supported with live training, webinars, and an extensive help center, plus phone and email support and a global network of certified NationBuilder experts for teams that want hands-on help with setup, design, or migration. Trusted by more than 9,000 organizations across 112 countries.... [Read more](https://www.softwareadvice.com/nonprofit/nationbuilder-profile/)

### Best rated features:

Voter Database

5.0

Payment Processing

5.0

Real-Time Reporting

5.0

Communication Management

5.0

[See all features](https://www.softwareadvice.com/nonprofit/nationbuilder-profile/#key-features)

### Starter

$34.00/month

Get your idea off the ground with this essential starter kit. Pricing scales with your people database size — starting at 500 contacts and up to 5k contacts. Includes a website with standard templates built for action, email blasts, payment and donation processing, events and ticketing, and ActionButton Basic.... [Read more](https://www.softwareadvice.com/nonprofit/nationbuilder-profile/#pricing-and-plans)

### Pro

$160.00/month

Equip your team with features you can add on as you need. Everything in Starter, plus custom fields and permissions, membership management, drip email and A/B testing, field campaign tools, Contact Your Lawmaker, and 350 free texts per month. Scales by database size up to 10K contacts.... [Read more](https://www.softwareadvice.com/nonprofit/nationbuilder-profile/#pricing-and-plans)

### Enterprise

Custom

Pricing available upon request

Our most powerful plan — all-inclusive, with custom database capacity, unlimited email sends, a dedicated account manager and tailored onboarding, custom analytics via NationBuilder Insights, lower payment-processing rates, and developer API and SSO access. Custom pricing — contact sales.... [Read more](https://www.softwareadvice.com/nonprofit/nationbuilder-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/nonprofit/nationbuilder-profile/#pricing-and-plans)

[OneCause](https://www.softwareadvice.com/nonprofit/bidpal-profile/)

4.65

[(388)](https://www.softwareadvice.com/nonprofit/bidpal-profile/reviews/)

Best for:Online Bidding

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

OneCause creates user-friendly fundraising software that helps nonprofits engage donors and raise more money, while saving valuable time and resources. But more than just our software, we support nonprofits with helpful insights on how to take their fundraising strategy to the next level. Here’s how we do it: OUR EXPERTISE. Helping over 14,000 nonprofits raise more than $8 billion through more than 90,000 events & campaigns means you have an experienced partner in your corner with OneCause. OUR PEOPLE. Our customers rave about our award-winning support, consulting, event success, and customer success teams – all of which stand ready to assist you in your fundraising journey. OUR INSIGHTS. Besides easy-to-use dashboards and analytics, our software offers an entire library of reports, making it simple to analyze the fundraising data you need, when you need it. OUR RESOURCES. In addition to our annual fundraising conference (Raise), we provide nonprofits with an ever-growing library of research, podcasts, webinars, eBooks, and other fundraising resources.... [Read more](https://www.softwareadvice.com/nonprofit/bidpal-profile/)

### What users love

-   Responsive and knowledgeable assistance
-   Comprehensive event coordination tools
-   Streamlined auction process management

### To take in mind

-   Steep learning curve for users
-   Clunky and unintuitive interface design

### Best rated features:

Activity Tracking

5.0

Real-Time Notifications

5.0

Inventory Management

5.0

Proxy Bidding

5.0

[See all features](https://www.softwareadvice.com/nonprofit/bidpal-profile/#key-features)

[Trail Blazer Non-Profit Manager](https://www.softwareadvice.com/nonprofit/trail-blazer-profile/)

4.36

[(71)](https://www.softwareadvice.com/nonprofit/trail-blazer-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Non-Profit Manager by Trail Blazer offers a slew of CRM features that helps an organization track finances, relationships, donor data, event information, and pledges. Working on both Macs and PCs, it's great for any NPO.... [Read more](https://www.softwareadvice.com/nonprofit/trail-blazer-profile/)

### Best rated features:

Online Forms

5.0

Campaign Management

5.0

Contact Management

5.0

Volunteer Management

5.0

### Worst rated features:

CRM

2.0

Recurring Giving

2.5

Grant Management

3.0

Social Media Integration

3.0

[See all features](https://www.softwareadvice.com/nonprofit/trail-blazer-profile/#key-features)

### Non-Profit Manager

$50.00/month

The setup fee for this plan starts at 295$.

[See full pricing details](https://www.softwareadvice.com/nonprofit/trail-blazer-profile/#pricing-and-plans)

[Blackbaud Raiser's Edge NXT](https://www.softwareadvice.com/nonprofit/the-raisers-edge-profile/)

4.15

[(418)](https://www.softwareadvice.com/nonprofit/the-raisers-edge-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Blackbaud's The Raiser's Edge is a comprehensive fundraising and CRM solution for nonprofits. Its features strive to achieve donor retention while diversifying fundraising through multiple channels, both on and offline.... [Read more](https://www.softwareadvice.com/nonprofit/the-raisers-edge-profile/)

### What users love

-   Versatile functionality and customization
-   Powerful fundraising operations support
-   Comprehensive donor management tools

### To take in mind

-   Inconsistent and slow customer service
-   Complex and limited reporting options
-   Expensive with hidden add-on costs

### Best rated features:

Contact Database

5.0

Reporting/Analytics

5.0

Data Import/Export

4.7

Volunteer Management

4.5

### Worst rated features:

Auction Management

1.0

[See all features](https://www.softwareadvice.com/nonprofit/the-raisers-edge-profile/#key-features)

[Almabase](https://www.softwareadvice.com/nonprofit/almabase-profile/)

4.69

[(144)](https://www.softwareadvice.com/nonprofit/almabase-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Almabase - Comprehensive Alumni Engagement and Fundraising Platform Crafted for alumni relations and fundraising teams within HigherEd, K12 schools, and nonprofit organizations, Almabase is designed to help institutions of all sizes enhance engagement and streamline their programs. Our all-in-one engagement & fundraising platform empowers your team to know your community better with with data-driven insights, foster meaningful connections from the initial engagement to donation, and build a stronger sense of community through integrated, user-friendly features. Key Features: 1. Digital Engagement: Scale personalized, self-serve engagement across alumni, parents, and supporters. Our tools help you build lasting relationships through customized outreach, ensuring continuous and meaningful engagement with thousands of constituents in education and nonprofit sectors. 2. Event Management: Simplify event planning, execution, and tracking with features designed to handle the complexities of large-scale events—whether in-person or virtual. From scheduling and invitations to real-time attendance tracking, Almabase ensures smooth event management for institutions of all sizes. 3. Online Giving: Enhance your fundraising efforts with highly customizable online giving pages. Almabase amplifies urgency and participation by offering secure, easy-to-navigate donation platforms that drive more contributions, specifically designed for education and nonprofit fundraising. 4. Seamless CRM Integration: Integrate Almabase with popular CRMs such as Raiser’s Edge NXT, Blackbaud, Salesforce, and Ellucian. Our seamless sync capabilities ensure alumni and donor information, including social media data, is automatically updated, keeping your records accurate and your communications personalized. 5. Smart Automation: Reduce manual workloads and improve operational efficiency with automation for data syncing, event management, and communications. Almabase automates routine tasks, enabling your team to focus on higher-level strategy while minimizing errors. 6. Security and Compliance: Maintain high standards of security and compliance. Our platform protects sensitive alumni and donor data, ensuring your institution meets necessary regulations and standards. 7. Scalability: Built to support your institution's growth, Almabase can handle increasing engagement and fundraising needs, making it a future-proof solution for your alumni relations and fundraising efforts. Benefits: 1. Enhanced Alumni Experience: Provide a fully branded and engaging experience for your alumni, enhancing their satisfaction and loyalty. 2. Simplified Donor Management: Our all-in-one platform simplifies donor management, making it easier to track and nurture relationships with constituents. 3. Up-to-Date Alumni Information: Keep information current with automatic updates from integrated CRMs and social media platforms. 4. Bi-Directional Sync: Simplify data processes with true bi-directional sync with your CRM, ensuring consistency and accuracy across all platforms. 5. Automated Newsletters: Run personalized, automated newsletters that keep alumni informed and engaged with your institution's latest news and events. 6. Unified Engagement Reporting: Unify engagement reporting across channels and programs, providing comprehensive insights into alumni interactions and contributions. 7. Social Media Engagement: Measure and analyze engagement on social media platforms, refining outreach strategies. Who Uses Almabase? Almabase is ideal for development and constituent relations teams within universities, K-12 schools, and alumni associations. More than 250 schools, colleges, and universities leverage Almabase to power their alumni engagement and fundraising initiatives. Designed to meet the unique needs of educational institutions, Almabase provides the tools and insights necessary to build strong, lasting relationships with alumni and drive successful fundraising campaigns.... [Read more](https://www.softwareadvice.com/nonprofit/almabase-profile/)

### Best rated features:

Mentoring Program Management

5.0

Mentor/Coach Matching

5.0

Access Controls/Permissions

5.0

Receipt Management

5.0

### Worst rated features:

Mobile Giving

3.0

Moderation

3.0

[See all features](https://www.softwareadvice.com/nonprofit/almabase-profile/#key-features)

[TUIO](https://www.softwareadvice.com/online-payment/tuio-profile/)

4.63

[(200)](https://www.softwareadvice.com/online-payment/tuio-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Not available

Free version: Available

Software Advice Summary

TUIO is a school management system that centralizes all enrollment, waitlisting, reporting, billing and payments in one online portal to help streamline processes. With TUIO, users can register, enroll and waitlist students all in one platform. TUIO’s billing functionality allows users to bill parents for everything, including tuition and daycare fees, registration fees, field trips, lunches, uniforms and more. TUIO offers families convenience by allowing them to pay online by pre-authorized debit, credit and debit cards without any cumbersome set up process. The system also includes fundraising and donations tools. Schools can set up online fundraisers, track donations, and send automatic receipts. Communication tools empower schools to send important messages, share attachments, and stay connected with parents and families. With TUIO, schools can focus on education while the platform handles administrative tasks.... [Read more](https://www.softwareadvice.com/online-payment/tuio-profile/)

### Best rated features:

Reminders

5.0

Tax Calculation

5.0

Electronic Signature

5.0

Invoice Processing

5.0

[See all features](https://www.softwareadvice.com/online-payment/tuio-profile/#key-features)

[GiveSmart](https://www.softwareadvice.com/event-management/givesmart-profile/)

4.47

[(211)](https://www.softwareadvice.com/event-management/givesmart-profile/reviews/)

Best for:Customer support

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

GiveSmart is the all-in-one fundraising, event, and donor management platform built for purpose-driven organizations ready to do more with less. In a world where nonprofits are stretched thin-juggling disconnected tools, limited resources, and rising expectations- GiveSmart helps you bring on better: - Connect more with donors through engaging auctions, events, and digital campaigns - all in one place. - Manage more with unlimited access to any type of campaign and a connected platform that simplifies operations. - Expect more from a trusted partner empowering thousands of nonprofits and associations to raise billions and deepen donor relationships. Whether you're hosting a gala, launching a giving day, or stewarding donors year-round, GiveSmart is your connected solution for maximizing impact. Bring on better giving. Bring on better outcomes. Bring on GiveSmart.... [Read more](https://www.softwareadvice.com/event-management/givesmart-profile/)

### Best rated features:

Bid Management

5.0

Activity Dashboard

5.0

Online Bidding

5.0

Customizable Branding

5.0

### Worst rated features:

Pledge Management

1.0

[See all features](https://www.softwareadvice.com/event-management/givesmart-profile/#key-features)

1

[2](https://www.softwareadvice.com/nonprofit/crm-software-comparison/?page=2)[3](https://www.softwareadvice.com/nonprofit/crm-software-comparison/?page=3)[4](https://www.softwareadvice.com/nonprofit/crm-software-comparison/?page=4)[5](https://www.softwareadvice.com/nonprofit/crm-software-comparison/?page=5)

...

[9](https://www.softwareadvice.com/nonprofit/crm-software-comparison/?page=9)

## Popular Comparisons

[

Neon CRM vs DonorPerfect

](https://www.softwareadvice.com/nonprofit/donorperfect-profile/vs/neoncrm/)[

Donorbox vs Bloomerang

](https://www.softwareadvice.com/nonprofit/bloomerang-profile/vs/donorbox/)[

Tithe.ly vs Planning Center

](https://www.softwareadvice.com/accounting/planning-center-profile/vs/tithe-ly/)[

Givebutter vs Bonterra Network for Good

](https://www.softwareadvice.com/nonprofit/givebutter-profile/vs/network-for-good/)[

DonorSnap vs Blackbaud Raiser's Edge NXT

](https://www.softwareadvice.com/nonprofit/donorsnap-profile/vs/the-raisers-edge/)

## Your Guide to Top Donation Management Software, February 2025

Software Advice uses reviews from real software users to highlight the top-rated Donation Management products in North America.

[Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/)

#### Explore FrontRunners

-   [BetterUnite](https://www.softwareadvice.com/auction/betterunite-profile/)
-   [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)
-   [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/)
-   [Bonterra EveryAction](https://www.softwareadvice.com/nonprofit/everyaction-profile/)
-   [Bonterra Network for Good](https://www.softwareadvice.com/nonprofit/network-for-good-profile/)
-   [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/)
-   [DonorDock](https://www.softwareadvice.com/nonprofit/donordock-profile/)
-   [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)
-   [DonorSnap](https://www.softwareadvice.com/nonprofit/donorsnap-profile/)
-   [Eleo](https://www.softwareadvice.com/nonprofit/eleo-profile/)
-   [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/)
-   [ExceedFurther](https://www.softwareadvice.com/nonprofit/exceedfurther-profile/)
-   [folk](https://www.softwareadvice.com/construction/folk-profile/)
-   [Freshsales](https://www.softwareadvice.com/product/113796-Freshsales/)
-   [Givebutter](https://www.softwareadvice.com/nonprofit/givebutter-profile/)
-   [Greater Giving](https://www.softwareadvice.com/nonprofit/greater-giving-profile/)
-   [Keela](https://www.softwareadvice.com/nonprofit/keela-profile/)
-   [monday CRM](https://www.softwareadvice.com/marketing/monday-crm-profile/)
-   [MonkeyPod](https://www.softwareadvice.com/nonprofit/monkeypod-profile/)
-   [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)
-   [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/)
-   [Spotler CRM](https://www.softwareadvice.com/crm/really-simple-systems-profile/)
-   [ToucanTech](https://www.softwareadvice.com/nonprofit/toucantech-profile/)
-   [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

“Usability” includes user ratings for Functionality and Ease of Use.

“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.

Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.

## Send me a copy of this list to my inbox

### Get a copy of this list with pricing info sent to your inbox so you can pick up where you left off when convenient to you.

Here's what we'll cover:

[What Is Nonprofit CRM Software?](#WhatIsNonprofitCRMSoftware)

[Common Features of Nonprofit CRM Software](#CommonFeaturesofNonprofitCRMSoftware)

[Benefits of Nonprofit CRM Software](#BenefitsofNonprofitCRMSoftware)

[Key Considerations for Buyers](#KeyConsiderationsforBuyers)

[What Type of Buyer Are You?](#WhatTypeofBuyerAreYou)

[Pricing and Vendor Landscape](#PricingandVendorLandscape)

## What Is Nonprofit CRM Software?

Constituent relationship management (CRM) is a fundamental part of a nonprofit organization’s success. A constituent in the realm of nonprofits refers to a supporter—someone who’s supported the organization in the past whether as a donor, volunteer, alumni, corporate supporter, member, beneficiary, staff etc. Each constituent type is valuable to a nonprofit organization in unique ways (e.g., dollars and volunteer hours).

CRM software consolidates constituent information along with their donor or participation history into a valuable resource that nonprofit organizations can leverage to strengthen their relationships.

## Common Features of Nonprofit CRM Software

CRM software is more than just a sophisticated contact management system. Consolidating constituent data provides a holistic perspective of all supporters involved in an organization, affords seamless and efficient communication with members and supporters and boosts the effectiveness of marketing and fundraising campaigns. Features found in nonprofit CRM systems include:

**Contact management.** With many constituent types, keeping contacts organized and readily accessible can be challenging, particularly if constituent types are stored in different locations. These systems save time and ensure the right constituent is contacted for each campaign or outreach.

**Activity and event management.** These features enable an organization to track all tasks associated with an upcoming event and plan associated outreach methods like sending mail or making phone calls. Calendar features remind users when a task is due and record task completion history. Event management tools also track event expenses and in-kind gifts.

**Campaign management.** These features align constituents with appropriate campaigns and record important metrics like newsletter and outreach open/bounce rates to calculate a campaign’s overall outreach.

**Metrics and reports.** Key performance indicators (KPIs) can be measured by campaign success rates, supporter behavior patterns. KPI dashboards can deliver weekly metrics via email and provide up-to-date campaign and donor statistics. Reporting features help an organization identify prospective recurring members and donors, and more.

## Benefits of Nonprofit CRM Software

Engaging the donors, supporters and volunteers with appropriate initiatives is essential to ensure their continued participation and patronage. CRM software helps to identify and segment the different constituent groups and send targeted promotional emails, event invites and donation requests to improve organizational efficiency and member involvement.

A constituent management software integrates with third-party applications for seamless data exchange and connects with social media websites, such as Facebook and Twitter, to identify potential donors and volunteers.

Contact records can be tagged with keywords that help identify the extent to which members align with the organization’s interests and activities. The solution can support the marketing and branding efforts of the organization and improve external communication using targeted advertising.

Storing your data in an online CRM system rather than an Excel file or notebook allows users to access it from anywhere, any time. Web-based CRM solutions help to export datasheets, communicate with volunteers and view constituent lists even when you are working in remote sites, organizing events or traveling. It fosters collaboration across teams and lets multiple teams access the information simultaneously.

CRM software helps automate various tasks that would have otherwise taken many hours to do manually. This allows volunteers to devote more time to the organization’s key objectives and initiatives as well as helps to reduce errors, improve efficiency and cut costs.

## Key Considerations for Buyers

**Cloud vs. on-premise:** Most CRM solutions are cloud-based and have the advantage of being cost-effective, scalable and secure. Web-based solutions help users access information from any location and the organization does not require large IT teams to manage updates, maintenance and other issues.

**Mobile apps:** Mobile applications for CRM help the field staff access data and enter records into the system from anywhere. These apps will be helpful for volunteers who need database access, but are working on organizing fundraising activities or other events from outside their office location.

**Integrations:** Many nonprofit organizations use software applications, such as MailChimp, QuickBooks or Paypal, for functions such as mail list management, accounts and payment processing. The CRM software should be able to integrate with these applications as well as with social media tools such as Facebook and Twitter. This helps in seamless data transfer and importing new contacts into the system.

**Suite vs. standalone solution:** Some CRM software offer integrated accounting, budget management, event management and other features that support the multiple operations of the organization. These suite solutions can prove to be a better choice for nonprofits that need to track interactions with multiple constituents.

**Free vs. subscriptions options:** Many CRM vendors offer free editions of their products that either offer limited features or support only a limited number of users. While the free versions help customers get a feel of the product, subscription editions offer a wider range of features along with installation support, training and after-sales services.

**Features on offer:** Different CRM software may primarily be suited for distinct functions such as fundraising, advocacy or volunteer recruitment. Hence, it is necessary to first identify the main objectives of your organization and then choose the appropriate solution.

## What Type of Buyer Are You?

**Small nonprofits:** As a small nonprofit organization, your budget will be lower than that of larger enterprises and the scale of operations limited to a few localities. There are many CRM vendors, such as NonProfitEasy and Batchbook, who cater to small organizations and offer services at prices starting from $20 per month. Many vendors also offer free editions that support all the features for a limited number of users.

**Midsized nonprofits:** If you are a midsize organization with more funds to spare, you can look at purchasing software that offer enhanced capabilities in donor management, bulk emailing, event management and database management.

**Large nonprofits:** CRM software from vendors, such as Salesforce and Trail Blazer, can handle large volumes of donor data and offer features to track donations and volunteer recruitment. These software also provide multi-location support and access to pre-integrated applications for event management, fundraising and volunteer management.

## Pricing and Vendor Landscape

CRM software for nonprofits typically have a subscription-based pricing model, depending on the number of users and features available. Payments are generally on a per user, per month basis and can vary from $10 per month to hundreds of dollars per month depending on business needs. Many providers also offer free trials and free versions of their products.

Some of the popular vendors are Salesforce, NeonCRM, DonorPerfect, Bloomerang, Salsa CRM, Blackbaud, MemberClicks, Kindful, Trail Blazer, Abila and Aplos.

### Related Donation Management Software

-   [Association Management Software](https://www.softwareadvice.com/nonprofit/association-management-comparison/)
-   [Church Management Software](https://www.softwareadvice.com/category/4520-church-management/)
-   [Fund Accounting Software](https://www.softwareadvice.com/accounting/fund-accounting-software-comparison/)
-   [Fundraising Software](https://www.softwareadvice.com/nonprofit/online-fundraising-platforms-comparison/)
-   [Membership Management Software](https://www.softwareadvice.com/membership-management/)
-   [Nonprofit Software](https://www.softwareadvice.com/category/4280-nonprofit/)
-   [Political Campaign Software](https://www.softwareadvice.com/political-campaign/)