About CrowdChange

CrowdChange is a donation management solution that helps non-profit organizations (NPOs) and charities collect and manage membership fees, fundraising campaigns, volunteers and more. The application enables employees to streamline ticketing, registration and workflow automation processes in real-time.

It allows enterprises to collect one-time or recurring donations, automatically print tax receipts and communicate with internal and external stakeholders. CrowdChange lets businesses accept donations through various methods including debit or credit cards, check transfers and electronic bank transfers. Additionally, it offers a variety of features including reporting, campaign management, mobile scanning, sales tracking, leads management and more...


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Supported Operating System(s):

Web browser (OS agnostic)

29 Reviews of CrowdChange

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(24)

24

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

September 2020

Erin from Alpha Chi Omega Foundation

Verified Reviewer

Company Size: 51-200 employees

Industry: Fund-Raising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

September 2020

Robust out-of-the-box online fundraising solution

Everyone I have worked with has been professional, engaged and motivated to make my experience the best it can be. Highly recommend!

Pros

CrowdChange does not require customizations or 'extras' to provide a professional-looking robust fundraising event solution. Options include ticket sales, registrations, sponsorships, swag sales and donations. Very easy to use; no HTML or web design experience needed.

Cons

As an administrator, I would like to have the option to prevent my users from reopening fundraisers. A minor inconvenience compared to the ability for my users to create beautiful pages on their own!

August 2021

Falyn from Melanoma Network of Canada

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Incredible Product and Incredible Service

Incredible experience from day 1! The whole team at CrowdChange is a pleasure to work with and their product has been well received by both internal and external stakeholders

Pros

Easy to use/train staff Don't need to know how to code to setup an event page Incredible support (timely and helpful) Easy UX for fundraisers/donors Willing to work with clients to continue to better their product

Cons

Nothing.. Crowdchange continues to evolve and advance their product offerings

Reasons for Choosing CrowdChange

better UX, better offering, fully branded fundraising pages

Reasons for Switching to CrowdChange

Cost, UX, and easier for staff to manage (setup fundraising pages)

January 2020

Brandon from Ve'ahavta

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

January 2020

First year

Overall I am happy with the product. The fees are a bit high compared to others out there, but the ability to customize warrants the fees.

Pros

It is very easy for a standard supporter-led fundraiser. The users really enjoy the product. We also thought it worked quite well for matching gift campaigns.

Cons

As it was not built for peer-to-peer team campaigns, it lacked a lot of necessary functions for the users and organization. Our feedback from users was a lack of ease of use for this purpose.

Reasons for Choosing CrowdChange

It has low up-front costs and seems best fitted for our use.

Reasons for Switching to CrowdChange

CanadaHelps lacked the customization and ease of use for users.

February 2020

Jenny from Canadian Friends of Yeshivat Aish HaTorah

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2020

New user of CrowdChange software

Before CrowdChange, we were using a variety of donation and event management systems. The problem was that they did not integrate with each other and we were not able to get consistent reports for accounting. CrowdChange allows us to run all events with one system but still have enough flexibility to address individual department needs.

Pros

The CrowdChange team helped us a lot with set up, including addressing our complex banking needs. We have several departments and need to route payments to different bank accounts, including accounts in a different currency. CrowdChange was able to help us deal with it appropriately. CrowdChange was also happy to help our individual department leads with their own events and fundraising needs.

Cons

I would like to see some tiered pricing options geared towards non-profit organizations. The fees can occasionally be high. Luckily CrowdChange heard us on this and we will be discussing it with them further.

Reasons for Choosing CrowdChange

These alternative products were already used by various department leads, however we needed one consistent product that generated useful reports.

Reasons for Switching to CrowdChange

We needed one consistent software to be used by all departments.

January 2020

Stephanie from 1855 Whitby

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

January 2020

Above and Beyond!

I have had a great experience working with the CrowdChange team. They have been very open to taking recommendations for the implementation of new features in their platform development. They have added iterations to support our needs and have been extremely fast with the turnaround time when I have had a conflict or question. I can’t begin to tell you how refreshing it is to have a warm body on the end of a support email. Not common with other platforms! I really enjoy using CrowdChange now and will certainly recommend to others.

Pros

The simplicity of setting up events is probably the biggest appeal. I run upwards of 32 events annually so I’m very familiar with many other event-related portals and this one is by far, the simplest for getting event tickets live. I also like that guests breeze the the steps to register for an event without having to do multiple registration protocols.

Cons

The social media capabilities are very basic when it comes to guests marketing the event. Other platforms have a solid handle on guests being able to share etc, are very visually appealing, and have notifiers when purchasing tickets to boost to their peer groups. This one doesn’t align the branding of individual events when shared nor does it support guests boosting events in an appealing or functional way.

Reasons for Choosing CrowdChange

Noted above.

Reasons for Switching to CrowdChange

All of the above plus I have a fondness for helping new and local companies and technologies get off the ground.