About CrowdChange

CrowdChange is a donation management solution that helps non-profit organizations (NPOs) and charities collect and manage membership fees, fundraising campaigns, volunteers and more. The application enables employees to streamline ticketing, registration and workflow automation processes in real-time.

It allows enterprises to collect one-time or recurring donations, automatically print tax receipts and communicate with internal and external stakeholders. CrowdChange lets businesses accept donations through various methods including debit or credit cards, check transfers and electronic bank transfers. Additionally, it offers a variety of features including reporting, campaign management, mobile scanning, sales tracking, leads management and more.

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Supported Operating System(s):

Web browser (OS agnostic)

25 Reviews of CrowdChange

Average User Ratings

Overall

4.84 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(21)

21

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 25 results

September 2020

Erin from Alpha Chi Omega Foundation

Verified Reviewer

Company Size: 51-200 employees

Industry: Fund-Raising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

September 2020

Robust out-of-the-box online fundraising solution

Everyone I have worked with has been professional, engaged and motivated to make my experience the best it can be. Highly recommend!

Pros

CrowdChange does not require customizations or 'extras' to provide a professional-looking robust fundraising event solution. Options include ticket sales, registrations, sponsorships, swag sales and donations. Very easy to use; no HTML or web design experience needed.

Cons

As an administrator, I would like to have the option to prevent my users from reopening fundraisers. A minor inconvenience compared to the ability for my users to create beautiful pages on their own!

February 2020

Jenny from Canadian Friends of Yeshivat Aish HaTorah

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2020

New user of CrowdChange software

Before CrowdChange, we were using a variety of donation and event management systems. The problem was that they did not integrate with each other and we were not able to get consistent reports for accounting. CrowdChange allows us to run all events with one system but still have enough flexibility to address individual department needs.

Pros

The CrowdChange team helped us a lot with set up, including addressing our complex banking needs. We have several departments and need to route payments to different bank accounts, including accounts in a different currency. CrowdChange was able to help us deal with it appropriately. CrowdChange was also happy to help our individual department leads with their own events and fundraising needs.

Cons

I would like to see some tiered pricing options geared towards non-profit organizations. The fees can occasionally be high. Luckily CrowdChange heard us on this and we will be discussing it with them further.

Reasons for Choosing CrowdChange

These alternative products were already used by various department leads, however we needed one consistent product that generated useful reports.

Reasons for Switching to CrowdChange

We needed one consistent software to be used by all departments.

February 2021

Barbara from Autism Society Canada

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Love this software...

I would recommend CrowdChange to everyone. Their customer support is second to none and we've never been left to navigate the platform on our own. Every request or question has been addressed without hesitation and they have come to understand our industry and mission so well that they now offer suggestions on how to make the campaign process even better.

Pros

The CrowdChange platform has been a game changer for us. We are a national organization who struggled with our online fundraising program. CrowdChange provides us with a user friendly comprehensive tool that allows us to create and run several digital campaigns simultaneously. Allowing donors to cover processing fees, instant tax receipts and reporting, peer to peer campaigning possibilities and direct deposit gives both us and our donors useable features that make the donation experience easy and quick.

Cons

There is nothing difficult about the CrowdChange software.

January 2020

Brandon from Ve'ahavta

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

January 2020

First year

Overall I am happy with the product. The fees are a bit high compared to others out there, but the ability to customize warrants the fees.

Pros

It is very easy for a standard supporter-led fundraiser. The users really enjoy the product. We also thought it worked quite well for matching gift campaigns.

Cons

As it was not built for peer-to-peer team campaigns, it lacked a lot of necessary functions for the users and organization. Our feedback from users was a lack of ease of use for this purpose.

Reasons for Choosing CrowdChange

It has low up-front costs and seems best fitted for our use.

Reasons for Switching to CrowdChange

CanadaHelps lacked the customization and ease of use for users.

November 2020

Steph from Jewish General Hospital Foundation

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

November 2020

Great platform with exceptional customer service

Pros

CrowdChange has created a platform that is easy to use for non-profits and donors alike. Beyond user friendly (professional and customized fundraising pages can be set up within minutes), this comprehensive software lets you control your branding, and offers so many features for every aspect of online fundraising. The customer support offered by CrowdChange is unparalleled. Always available to help work through any issues, making custom modifications when necessary, they ask for ways to improve their platform and truly listen. The benefits of this product are seemingly limitless.

Cons

An FAQ or resource page should be created to be able to search for certain answers rather than having to contact support. Other than that - no cons!

Response from CrowdChange

Replied March 2021

Thanks for your review Steph. We do have an FAQ link on all our sites. These FAQs are editable so you can also include additional commonly asked questions.