GoFundMe

RATING:

4.3

(54)

About GoFundMe

GoFundMe (formerly known as CrowdRise) is a cloud-based fundraising platform used by all types of non-profit businesses for peer-to-peer and creative fundraising campaigns. Key features include ticketing and registration, customized URLs, integrations and reporting. GoFundMe allows mobile-optimized campaigns to enable donation from various user devices. The solution can assemble participants into multiple team events as well as provides leaderboard to gamify fundraising between teams. Supporters can use SMS to buy tickets and tax-deductible donor receipts are automatically emailed to ticket buyers. The solution provides the functionality to manage offline donations as well. GoFundMe enables users to set goals for individuals, teams, and overall event campaigns. Event ...

GoFundMe Pricing

Essential option free with 5% platform fee and 2.9% + 30¢ payment processing fee. Premium and enterprise plans are also available. Contact CrowdRise for pricing.

Free trial: 

Available

Free version: 

Available

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GoFundMe Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for GoFundMe

1 - 5 of 54 Reviews

User Profile

Thomas

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Easy to use crownfunding Platform

PROS

It's a completly platform you need to start a crownfunding donation. Go fund me support also give us step by step to make our campaign succesfull. All you need just follow the instruction then the campaign is published.

CONS

There is fees from donation and the fund will be refund to your backer if the campaign not sucessfull. And its only support 19 country in the world. So if you plan to start fundraiser make sure your campaign will be sucessfull.

Tonya

Arts and Crafts, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2022

So Thankful Gofundme worked for us!!!!

I was emotionally overwhelmed with the fact that Gofundme actually worked. I had never used it prior to losing both my in laws at the same time and at that time we desperately needed help financially to cover two peoples funeral costs. When I created our Gofundme I wasn’t sure if We would raise anything at all to help us.. especially considering this was during this whole Covid pandemic but it worked. Thank God. However I’m also Hopeful that I won’t ever be put in such an awful situation that I’ll need to use it again, but I do recommend using gofundme if you really truly need it. My only advice is if you do use this platform share share share. Use your social media and spread the word, and don’t be shy to ask everyone you know to spread the word as well because the more people who share it means more people you’ll be able to reach, which ultimately means more help for your cause & the higher your chances will be of actually getting the help you need for your cause in your time of need. Also I recommend doing video updates on your goal process along the way and that also allows you to thank everyone who helped (as a whole) instead of trying to figure out how to individually reach out to thank people you don’t know. Hopefully this review helps a lot of people out there who are indecisive or on the fence about trying to use gofundme. It definitely cant hurt to try, you just never know… humanity might still surprise ya.

PROS

I like that Gofundme let me know every time someone donated to my fundraiser to assist with unprepared for funeral costs for my husband and I when my mother and father in law both unexpectedly passed away. I like how easy Gofundme was to use to assist with our financial problem we encountered with two funerals to plan when we had no funds instructions or assistance from life insurance etc. gofundme was a godsend for us in our time of need.

CONS

The only con I experienced was more of a personal conviction than anything about Gofundme itself, the only con for me was asking other people for help…. Especially at such a traumatic moment. However there’s nothing Gofundme could do to help with my ego / pride or personal dilemma. If you desperately need help fundraising for a good cause I completely recommend Gofundme.

Lauren

Religious Institutions, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed May 2024

Go Fund Me For Nonprofits

My experience with Go Fund Me was positive but short lived. I switched from Go Fund Me to using another platform to raise funds. This other platform does not have fees on credit card transactions. You can't bet that.

PROS

I recently started a nonprofit and am working to fundraise for my cause. Go Fund Me is a great way to reach members in the community who may or may not know about your cause. Talking about finances and raising funds can be an awkward conversation amongst friends and family. Go Fund me allows you to promote your nonprofit in easy, convenient ways. They give you promotional graphics to use and they provide great behind the scenes management features.

CONS

Honestly, I will confess, I am introverted, have not always networked well, and have not used Go Fund Me to its fullest potential. That said, Go Fund Me has credit card transaction fees, like most platforms. While that is pretty standard, I have found other another program to use that does not have credit card transaction fees for donations.

Sarah

Health, Wellness and Fitness, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed October 2021

Not my favorite fundraising site, but it does what is says it does

Overall, the interface isn't as intuitive on the fundraiser's side, the fee GoFundMe takes out is a considerable amount compared to other fundraising sites, the customer support isn't as friendly, but it's one of the few fundraising sites available and it does what it says it does. I will think about trying an alternative in the future though like GiveSendGo.

PROS

It does what it says it will do--it fundraises. You can set a goal amount and GoFundMe displays how far away you are from the goal which is incentivizing for donors. I also like that you can write updates that shows where the funds have been sent and you can attach an image with the update.

CONS

I don't like the high rate GoFundMe takes from your fundraising amount. I've used YouCaring in the past which only charged 1% plus the credit cards fees from the credit card companies. That seemed more reasonable. YouCaring's customer service was also more prompt and well, caring. The interface with GoFundMe also isn't as easy to use as other fundraising sites.

Tara

Financial Services, 11-50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2021

GoFundMe has streamlined crowdfunding

The overall experience with GoFundMe is positive and I will continue to use this software in the future if necessary.

PROS

I have used GoFundMe numerous times throughout the years and it has allowed me to share a link all over the world for people to donate to numerous causes, including personal causes. With the easy ability to share your personal GoFundMe account, you can allow people from all over to help support your cause or donate to a tragedy.

CONS

I believe the only negative experience is the consistent scams that you come across. Though this is no fault of GoFundMe as it is not always possible to determine scams.