About CrowdRise

CrowdRise is a cloud-based fundraising platform used by all types of non-profit businesses for peer-to-peer and creative fundraising campaigns. Key features include ticketing and registration, customized URLs, integrations and reporting.

CrowdRise allows mobile-optimized campaigns to enable donation from various user devices. The solution can assemble participants into multiple team events as well as provides leaderboard to gamify fundraising between teams. Supporters can use SMS to buy tickets and tax-deductible donor receipts are automatically emailed to ticket buyers. The solution provides the functionality to manage offline donations as well.

CrowdRise enables users to set goals for individuals, teams and overall event campaigns. Event performance...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

13 Reviews of CrowdRise

Average User Ratings

Overall

4.38 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(2)

2

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

August 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

FUNdraising

Pros

Our nonprofit uses CrowdRise for our largest fundraiser in the winter. Our supporters get to be involved in our fundraising and have their own space to do it. The tools that CrowdRise offers are easy to use and assist in soliciting donations from family and friends.

Cons

The CrowdRise layout seems to be constantly updating and changing, which is a good thing, but some users often get confused and have to reach out for help. Luckily, their customer support is amazing.

November 2019

Rachael from Solea Water

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

3.0

November 2019

Great for individual and team fundraising campaigns

At the end of the day, we decided to switch to Classy as it was a more integrated fundraising platform. Crowdrise didn't have enough general donation processing/management tools that we wanted in a fundraising platform.

Pros

We liked to use crowdrise for individual fundraising campaigns centered around 1 specific goal or event. Our fundraisers used it for raising money as they did a race, for a specific program, or for raising money to go on an international missions trip. It's great for college students to create peer to peer campaigns for example.

Cons

I did not like how this integrated with our website (or rather the lack thereof).

March 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

2.0

March 2019

Ok to start out

customer service is nice when you are paying for it, otherwise you are pretty much on your own and unable to customize much.

Pros

It is already set up and you can run it with ability to give to your cause. It works for our peer-to-peer fundraising for all our endurance events for now.

Cons

Trying to customize and link to partner systems becomes tricky since they want to promote and work on being an all in one system.

April 2017

Ryan from Ryan's Run for Research

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Crowdrise saved my life!

I have been a member of the crowdrise community for a few years now and the impact that I have been able to see is incredible. This is the only site that I trust to use and you really see the community of crowdrise in a positive light. The support is overwhelming and the change and response is instant. I will use crowdrise as long as I'm still living!

Pros

Easy to use

Cons

No cons!

April 2017

Ashlei from GG

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Amazing Customer Service

We have used Crowdrise the last couple of years for our 5k fundraising. I have to say, their customer service and account specialist teams go above and beyond to provide the best service possible. Whenever I need anything changed, edited, updated, etc., they are immediately on top of it and always send a confirmation when it is completed. Even when my account specialist is out of the office, they have a team ready to jump in to solve any problems. While they do have a platform without a monthly fee (just a % on transactions), I have found that upgrading to the Tre plan was well worth the minimal monthly fee. It lowers the % and you get an assigned account manager that is able to help customize your page however you need. They are a great team and are doing great work.