GoFundMe

RATING:

4.3

(52)

About GoFundMe

GoFundMe (formerly known as CrowdRise) is a cloud-based fundraising platform used by all types of non-profit businesses for peer-to-peer and creative fundraising campaigns. Key features include ticketing and registration, customized URLs, integrations and reporting. GoFundMe allows mobile-optimized campaigns to enable donation from various user devices. The solution can assemble participants into multiple team events as well as provides leaderboard to gamify fundraising between teams. Supporters can use SMS to buy tickets and tax-deductible donor receipts are automatically emailed to ticket buyers. The solution provides the functionality to manage offline donations as well. GoFundMe enables users to set goals for individuals, teams, and overall event campaigns. Event ...

GoFundMe Pricing

Essential option free with 5% platform fee and 2.9% + 30¢ payment processing fee. Premium and enterprise plans are also available. Contact CrowdRise for pricing.

Free trial: 

Available

Free version: 

Available

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GoFundMe Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for GoFundMe

1 - 5 of 52 Reviews

User Profile

Thomas

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Easy to use crownfunding Platform

PROS

It's a completly platform you need to start a crownfunding donation. Go fund me support also give us step by step to make our campaign succesfull. All you need just follow the instruction then the campaign is published.

CONS

There is fees from donation and the fund will be refund to your backer if the campaign not sucessfull. And its only support 19 country in the world. So if you plan to start fundraiser make sure your campaign will be sucessfull.

Tonya

Arts and Crafts, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2022

So Thankful Gofundme worked for us!!!!

I was emotionally overwhelmed with the fact that Gofundme actually worked. I had never used it prior to losing both my in laws at the same time and at that time we desperately needed help financially to cover two peoples funeral costs. When I created our Gofundme I wasn’t sure if We would raise anything at all to help us.. especially considering this was during this whole Covid pandemic but it worked. Thank God. However I’m also Hopeful that I won’t ever be put in such an awful situation that I’ll need to use it again, but I do recommend using gofundme if you really truly need it. My only advice is if you do use this platform share share share. Use your social media and spread the word, and don’t be shy to ask everyone you know to spread the word as well because the more people who share it means more people you’ll be able to reach, which ultimately means more help for your cause & the higher your chances will be of actually getting the help you need for your cause in your time of need. Also I recommend doing video updates on your goal process along the way and that also allows you to thank everyone who helped (as a whole) instead of trying to figure out how to individually reach out to thank people you don’t know. Hopefully this review helps a lot of people out there who are indecisive or on the fence about trying to use gofundme. It definitely cant hurt to try, you just never know… humanity might still surprise ya.

PROS

I like that Gofundme let me know every time someone donated to my fundraiser to assist with unprepared for funeral costs for my husband and I when my mother and father in law both unexpectedly passed away. I like how easy Gofundme was to use to assist with our financial problem we encountered with two funerals to plan when we had no funds instructions or assistance from life insurance etc. gofundme was a godsend for us in our time of need.

CONS

The only con I experienced was more of a personal conviction than anything about Gofundme itself, the only con for me was asking other people for help…. Especially at such a traumatic moment. However there’s nothing Gofundme could do to help with my ego / pride or personal dilemma. If you desperately need help fundraising for a good cause I completely recommend Gofundme.

Sarah

Health, Wellness and Fitness, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed October 2021

Not my favorite fundraising site, but it does what is says it does

Overall, the interface isn't as intuitive on the fundraiser's side, the fee GoFundMe takes out is a considerable amount compared to other fundraising sites, the customer support isn't as friendly, but it's one of the few fundraising sites available and it does what it says it does. I will think about trying an alternative in the future though like GiveSendGo.

PROS

It does what it says it will do--it fundraises. You can set a goal amount and GoFundMe displays how far away you are from the goal which is incentivizing for donors. I also like that you can write updates that shows where the funds have been sent and you can attach an image with the update.

CONS

I don't like the high rate GoFundMe takes from your fundraising amount. I've used YouCaring in the past which only charged 1% plus the credit cards fees from the credit card companies. That seemed more reasonable. YouCaring's customer service was also more prompt and well, caring. The interface with GoFundMe also isn't as easy to use as other fundraising sites.

Lily

Health, Wellness and Fitness, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2023

GoFundMe Helps the world Help!

Overall, GoFundMe solves the problem of fundraising being limited to one space and time. GoFundMe helps the world help others, and that is a powerful thing!

PROS

GoFundMe has truly changed the game with grassroots fundraising campaigns. Without this invaluable resource, so many would be without.

CONS

The qualm I have with GoFundMe is its lack of integration with Facebook. A LOT of businesses use Facebook for fundraiser promotion, and it would behoove GoFundMe to improve integration.

Anonymous

51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

FUNdraising

PROS

Our nonprofit uses CrowdRise for our largest fundraiser in the winter. Our supporters get to be involved in our fundraising and have their own space to do it. The tools that CrowdRise offers are easy to use and assist in soliciting donations from family and friends.

CONS

The CrowdRise layout seems to be constantly updating and changing, which is a good thing, but some users often get confused and have to reach out for help. Luckily, their customer support is amazing.