--- title: "Cvent Event Management Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Cvent Event Management. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Cvent Event Management is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/cvent-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Event Marketing Software](https://www.softwareadvice.com/event-marketing/) / [Cvent Event Management](https://www.softwareadvice.com/nonprofit/cvent-profile/) / Cvent Event Management Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/cvent-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/cvent-profile/alternatives/) # Cvent Event Management User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 1,099 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.5/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 650 reviews (59%) - 4 stars: 371 reviews (34%) - 3 stars: 52 reviews (5%) - 2 stars: 13 reviews (1%) - 1 star: 13 reviews (1%) ### Most mentioned pros - One of the biggest benefits is that it keeps all of our events and event data organized in one central location, making it easy to manage registrations, communications, reporting, and event details efficiently. - The reporting tools are robust and provide real-time insights, which helps with tracking registrations and making data-driven decisions. - The access to my workflow in one place has been a big help to managing my day to day organization of my different events. ### Most mentioned cons - The only con I would say is that with all of Cvent's awesome changes, there can sometimes be bugs that have us run into issues when publishing our sites when too many things are operating. - We recently purchased the MRF and Budgeting tool and in addition we had to purchase support hours in addition and it got costly. - I know there are a lot of variables which includes rushes or wifi connections, however that is my one complaint ## Cvent Event Management customer reviews Showing reviews 1-25 of 1,099 (page 1). ### Cvent Event Mangement - Your One Stop Shop! - Overall rating: 5/5 - Reviewer: Caroline T. - Verified reviewer: Yes - Industry: Program Development - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I find the Cvent Event Management experience pretty seamless and am currently trying to get all of my clients into Cvent for all aspects of their event to make their experience easier, and selfishly mine :) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I love how everything is all connected all the way from the speaker experience to the attendee registration so that way when you get to building the website and mobile app everything is done for you! So easy to use and once those items are built out in the backend you have more time to customize your websites and mobile apps for a great user experience. #### Cons The only con I would say is that with all of Cvent's awesome changes, there can sometimes be bugs that have us run into issues when publishing our sites when too many things are operating. --- ### The Event Managers Best Friend - Overall rating: 5/5 - Reviewer: Karen C. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Cvent Registration has been amazing. Because I am a true Cvent fan, I love every once of detail that is available to third party event planners, like me who have a wide range of clients with very different budgets and audience size. The Cvent Registration platform allows complete flexibility that my clients love! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like being able to customize the look and feel of the registration process. Using the Access Portal is great for clients to see what is happening with their marketing efforts based on registrations in real time. I also like that the registration product is easy to use and if I have any questions, my support team and the community is just an email, chat, or phone call away. I use the Cvent Payments so that clients do not have to sign up for merchant services on their own, if they dont want to. Finally, Cvent Registration has saved my team and I so much time that it is truly giving us much more value than we ever imagined. My clients now request that we manage their events with Cvent! #### Cons There are still some features that are not available or still in beta testing. For my clients who live and die by finanacial reports, I have had to customize reports or send follow up documentation to show how the money on the dashboard matches or does not match what has been deposited into the account. I am excited for the new financial report option that should go live soon. #### Reasons for switching to Cvent Event Management My clients host private events and market only to their personal databases. Having to mark their event private on Eventbrite and still be shown next to their competition did not sit well with me. Eventbrite is great for people or businesses who are marketing to the general public. The type of curated events that we provide fits the Cvent system much better. --- ### Great for Event Registration and In-Person Check In - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Cvent is doing everything it can to keep up with the digital demands of its consumers, the technology industry, and the event industry. #### Cons Cvent still has its limitations. For instance, some of its functionalities are still a bit clunky from a user perspective. #### Reasons for choosing Cvent Event Management We felt that it was more value for our budget. --- ### Happy with Cvent Registration - Overall rating: 5/5 - Reviewer: Robin G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I am very happy with Cvent Registration and look forward to updates/improvements on the reports and website design. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like the ability to test reg. before going live and make tweaks/updates as needed throughout the reg. process. I also LOVE the Event in a box for onsite badge printing, it was a game changer for us in 2025! #### Cons the reports are not the most user friendly, not always sure which report to run based on some of the vague titles. #### Reasons for choosing Cvent Event Management best price for what is provided, used previously and renewed contract based on history with Cvent. --- ### Higher price for a great product - Overall rating: 4/5 - Reviewer: Rhea B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is actually one of the easiest parts of the meeting I produce. After using it for 5 conferences, I feel confident in OnArrival getting the job done. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros OnArrival is a great tool for tracking attendee check-in and badge printing. It offers tons of reports and the individual session scanning works well onsite and provides accurate counts to track event no-shows. The kiosk system is very intuitive in self check in and manual “face to face” modes. Looking at peak live registration numbers over 4 iPads, registration staff were able to easily check in close to 200 attendees in under an hour. Cvent also offers lots of staffing support in the lead up and onsite to ensure a smooth rollout and use. #### Cons This software is quite pricey so allocate a healthy budget if you are using this system. Because badges are an essential part of our meeting security, I feel it is worth it. #### Reasons for choosing Cvent Event Management We also use the Cvent App so we bundled for a discount. --- ### From 0 to 60 in No Time - Overall rating: 5/5 - Reviewer: Cassie P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been so impressed with Cvent Attendee Hub so far, and we're looking forward to enhancing our events into the new year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cvent Attendee Hub allowed our organization to take full control of our in-person, hybrid, and virtual events while offering our attendes an elevated and intuitive experience. From the mobile app to the desktop website for virtual events, we have transformed how we offer events to our advisors in a short amount of time. #### Cons There was a steep learning curve when using Attendee Hub, and because it is so customizable, the options for personal branding and editing were intimidating at first. That being said, the support resources available and even the AI bot Valerie have made navigating the platform much easier. #### Reasons for switching to Cvent Event Management We had outgrown EventCreate and needed a platform that would allow us to take over our virtual and hybrid events in-house rather than relying on a 3rd party. --- ### A Powerful All-in-One Tool for Seamless Event Management - Overall rating: 5/5 - Reviewer: Marjorie K. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Cvent Event Management has been very positive. The platform brings together everything needed to plan and run events, registration, communications, check-in, and reporting into one system, which saved a lot of time and improved the attendee experience. There is a learning curve at the start, but once set up, it’s a powerful tool that makes our events run more smoothly and gives us great data for measuring success. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Cvent Event Management is that it brings everything into one central system. From registration and communications to onsite check-in and reporting. It saved time, made the attendee experience smoother, and gave us clear insights into event performance. #### Cons What I liked least about Cvent Event Management was the steep learning curve at the beginning. While it’s very powerful once you know your way around, the setup and customisation took longer than expected. #### Reasons for choosing Cvent Event Management We chose Cvent over other platforms like EventsAir, Zoho Backstage, and Humanitix because it offered the most comprehensive set of tools in one place. While those platforms are strong in their niches, Cvent provided the scalability, reporting, integrations, and professional attendee experience we needed for larger, more complex events. #### Reasons for switching to Cvent Event Management Price and ease of functionality. All-In-One platform instead of using multiple platforms. --- ### Backwards but FINALLY using the whole suite! - Overall rating: 5/5 - Reviewer: Amanda K. - Verified reviewer: Yes - Industry: Public Policy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been using Cvent for years, primarily for Attendee Hub. Recently we added OnArrival and that really expanded our functionality. This year is the first time we've been able to add Cvent Registration (I know, I know... we're doing things backwards!) and now that we're using the whole Cvent suite it feels like we're cooking with gas! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Cvent registration is a one-stop shop for everything you need to collect for events. It saves me time by having everything at my fingertips. #### Cons I would love some more functionality in the web designer. There are some spots that have limitations on the webpage customization. #### Reasons for switching to Cvent Event Management Cost, functionality and modernization in Cvent are all superior --- ### I love Cvent Event Management! - Overall rating: 5/5 - Reviewer: Debra H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I believe my association has been working in Cvent since 2013. I can remember day one like it was yesterday. I couldn't wait until I was able to work fluidly in Cvent. I am certified in Cvent Classic and am very excited about being signed up to get certified in Flex today! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that we are able to customize meeting builds. I also love that if there is something you want to learn how to do or if you need to troubleshoot customer support is available. #### Cons I wish the cvent library worked the same way it did in the classic version. I keep hearing it's being worked on and would love if it's moved up on the list. :-) #### Reasons for switching to Cvent Event Management It was not flexible and didn't allow for easy customizing. --- ### High Learning Curve, but High Reward - Overall rating: 4/5 - Reviewer: Lysha F. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience using Cvent Management has been positive. Now that I am much more familiar and comfortable navigating the platform, I am able to work through each phase of my event workflow. They also have an AMAZING custom support team who is patient and extremely knowledgable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cvent Event Management offer an expansive list of tools and resources for building out and executing an event from early planning to post-event wrap up. #### Cons Because of the expansive amount of tools offered, the learning curve is very steep as the platform isn't always intuitive. I find with enough clicking around, I tend to get to where I need to be, but occasionally it is not always evident. This makes it difficult when onboarding new members of my team as it takes many months of continuous practice and real life application to truly get comfortable with the platform usage. #### Reasons for choosing Cvent Event Management When I joined the team 5 years ago, they were already using Cvent. --- ### The Heavy Lifter That Makes Complex Events Look Easy - Overall rating: 5/5 - Reviewer: Maxwell P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Cvent is the gold standard for a reason. It transformed how we handle our major conferences. It gives me the confidence that nothing will slip through the cracks. Once you get past the initial training phase, it becomes an indispensable tool. It handles the chaos of event planning with structure and reliability that I have not found in other platforms. For anyone running large scale events, this is the engine you want running the show. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cvent is a beast in the best way possible. I love the sheer depth of the platform. The registration features are incredibly customizable, allowing us to handle complicated attendee tracks without breaking a sweat. The OnArrival tool for check in is smooth and makes the first impression on attendees very professional. I also rely heavily on the reporting tools which give me granular data on everything from ticket sales to session attendance. It puts everything I need in one central hub so I do not have to juggle multiple spreadsheets. #### Cons Because it does so much, the learning curve is steep. It took me a while to really feel comfortable navigating the backend without second guessing myself. The interface in some areas feels a bit clunky and could use a modern refresh to match newer competitors. It is also a significant investment, so it might be overkill for smaller organizations just running simple meetups. Customer support is generally good but getting to the right person can sometimes take longer than I would prefer. --- ### Create custom curated registration experiences without the fuss - Overall rating: 5/5 - Reviewer: Russ H. - Verified reviewer: Yes - Industry: Events Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have curated many personalized user experiences with Cvent registration, and the entire Cvent ecosystem, and the platform is really easy to use, once you know where everything is and what the settings mean. Occasionally, I've had to turn to Cvent support, and I've found the agents very responsive, knowledgeable and friendly. The best value is to purchase the premium support, for me the wait times are greatly reduced, and for new users getting answers quickly is what is needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cvent registration is honestly my go-to product for curating personal registration experiences. With features such as logic based questioning, payment processing, and having the ability to assign different questions to your different attendee types, I've not found anything that the Cvent registration system cannot do. #### Cons The UI can be a little fiddly to find the settings you want to use, as the platform is so full featured it can be overwhelming. The help section and Cvent community is a great place for resources, but there are very little contextualized help for features within the settings themselves. Occasionally, we get an unknown bug or an issue which stops me from saving, but a refresh usually solves it. For times when I need Cvent Support, the ticketing system is fabulous and very quick to respond, although navigating Valerie is a chore to get to an actual agent. Personally, I don't think their AI agent is quite there yet, and it's rather annoying the 'raise a new case' feature has been removed to leverage Valerie only in the first instance. --- ### Cvent Attendee Hub Delivers Consistent, High-Quality Experiences - Overall rating: 5/5 - Reviewer: Sarah J. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Cvent Attendee Hub has been excellent. I’ve used it for nearly a decade across two organizations and most recently for our R-CON: Digital Twins and R-CON 2026 conferences. It consistently provides a reliable, engaging platform for attendees and a robust management system for planners. It has allowed us to elevate the attendee experience, streamline communication, and gain insights we couldn’t capture otherwise. While there’s always room for flexibility improvements, Cvent remains one of the most comprehensive and trusted tools for managing complex, multi-day events. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The Attendee Hub creates a professional experience for both in-person and virtual attendees. I love how intuitive the interface is for navigating sessions, speakers, and exhibitors. The engagement tools—like live Q&A, polls, and discussion features—help drive audience participation and make hybrid experiences more interactive. From an organizer’s perspective, the analytics and post-event reporting are incredibly valuable for tracking engagement and improving future events. I like that the after sessions are recorded, they are available in the on-demand library. #### Cons While the Attendee Hub is a powerful platform, it isn’t always as intuitive as it could be—some features take time to learn or require extra steps to configure. I also wish there was more flexibility to customize the page layouts and visual design so we could fully match our branding and create the exact look and feel we envision for our events. --- ### Don't look any further - Cvent is for you - Overall rating: 5/5 - Reviewer: Tanya N. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Cvent customer support is awesome. The UX team really listens to feedback and implements features based on your feedback. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cvent is the most robust event management tool in the market. You will find that most other platforms out there do x or y but they won't do everything. Cvent does it all! #### Cons Some of their products could improve. Specifically, Speaker Resource Center and Abstrat Management. But the rest of their products are solid. --- ### Corporate Meeting and Event Manager - Overall rating: 5/5 - Reviewer: Sonya E. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It helps to keep me organized and on task with getting my programs to completion. I'm able to have a better understanding of the needs that need to be met in order to be successful. #### Cons As with most Cvent products, the cost is a factor when you are looking to participate in any of their offerings. --- ### great cvet event management - Overall rating: 5/5 - Reviewer: alison b. - Verified reviewer: Yes - Industry: Government Relations - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Cvent Event Management is fantastic. I always have great experiences as the employees make it a great time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The thing I liked most about Cvent Event Managaement is their great customer service - they are always helpful. #### Cons There is not one thing I like least about Cvent Event Management - it all is great. I love my experience every single time I come. --- ### Registration Option - Overall rating: 4/5 - Reviewer: Sara Y. - Verified reviewer: Yes - Industry: Events Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Works well for large programs. I appreciate the flexibility it offers for managing complex events, including multiple sessions and pricing tiers. The reporting tools are robust and provide real-time insights, which helps with tracking registrations and making data-driven decisions. Automation features like confirmation emails and reminders save time and reduce manual work. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Custom Report Building. Ease of navigation. Automated confirmations, reminders, and waitlist management. #### Cons Some limitations to the web build. Need to better be able to distinguish if credit card collection is necessary for an IPO room. --- ### Cvent Registration provided a great first impression at our customer conference - Overall rating: 4/5 - Reviewer: Erika R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This was my first event using Cvent at an event. Overall, I felt like I could jump right in. My goal is to take what I have learned from Cvent Connect and make our registration even more customized for the attendee but simpler to manage for staff managing on the backend. I will also be utilizing Audience Segments in the future, so that we can push out customized messaging onsite to select people. Word to the wise - new Cvent users will learn tips and tricks by becoming Cvent Certified and attending Cvent Connect! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros As a first-time user, utilizing this tool at a conference my company hosted allowed for quick, hassle-free onsite check-in. Attendees used kiosks to enter their name and their badge was printed immediately. The ability to create multiple registration paths allowed us to customize the attendee's experience from the moment they registered to first meeting them onsite. #### Cons We had multiple identifiers that indicated lanyard color, welcome message, and check-in gift (raffle winner, awards winner, speaker, etc.) but would like to explore how to make these distinctions even clearer for future events. The attendees should never see or feel a sense of confusion from check-in staff, which did occasionally happen. --- ### Fantastic Customer Service - Overall rating: 5/5 - Reviewer: Melissa G. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been very positive. It is user friendly - as I have been able to teach myself the basics. As with every event, I learn something new every time I build a new event. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support for Cvent Event Management is like no other. It is one phone call away, anytime. They are always able to understand my problem, answer my questions, figure out a solution and work with me to make sure the site works correctly. The professionalism, patience and confidence they give me makes me believe that I will never have an issue that Cvent can't resolve! #### Cons There are so many functions with Cvent that I feel I don't have the time to take full advantage of all they have to offer. --- ### Attendee Hub Review - Overall rating: 4/5 - Reviewer: Kelli M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it's been a great tool for us. While I'd love to see some improvements to some appearance issues, I think it's getting better every day. With the addition of the Cvent AI, this is going to be a must-have tool for any of our events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Attendee Hub is a great resource for our registrants. We used the old mobile app, and this is a huge improvement. AttendeeHub simplifies session selection, and it also gives us tools to inform our guests of important information. #### Cons It's mostly session selection UI. I would like AttendeeHub on the computer to look the same as the mobile app. I would also like to be able to customize the look of the page more, mostly being able to make grouping of sessions more obvious like in the session widget in registration. Finally, our guests do get very confused by not having a completed button showing that they're done with session selection. --- ### Cvent Event Management Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really do think it is a great tool and it makes it super easy to keep track of registrations all in one place #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It is a total game-changer for event planning! This platform makes it super easy to create landing pages for our events.The on arrival feature is a total lifesaver. Being able to check in attendees and print badges on the spot really levels up the whole experience for everyone involved. Plus, it's super handy for keeping track of who's actually shown up. #### Cons I wish the site designer was a little easier to use, as sometimes it is hard to move things around and can be a bit clunky. --- ### Cvent Registration Provides Comprehensive and Customizable Tools - Overall rating: 5/5 - Reviewer: Allison B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I find the tool to be comprehensive and intuitive on my side while quickly capturing information from registrants. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of capturing customized attendee information. It allows me to ensure I'm getting the information I need - and ONLY the information I need - from attendees without requiring them to provide unnecessary information. #### Cons It can be a little clunky to toggle from registration to registration when you are quickly trying to make mass updates. Additionally, I'd like to see some upgraded features when it comes to the email confirmation side - I can never truly see what my attendees are seeing unless I actually submit test registrations myself. --- ### Makes it easy! - Overall rating: 5/5 - Reviewer: Stephanie L. - Verified reviewer: Yes - Industry: Building Materials - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Onarrival helps streamline registration and makes it seamless. Being able to register onsite and keep real time updates on attendance has been a game changer #### Cons Printing times are a little slow for what I would like to have. I know there are a lot of variables which includes rushes or wifi connections, however that is my one complaint --- ### Cvent Event management is a great all in one product! - Overall rating: 4/5 - Reviewer: Kate C. - Verified reviewer: Yes - Industry: Higher Education - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I love using Cvent Event Management - we use it for everything from event registration websites, emails, and check-ins. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cvent Event management is great in terms of having everything you need for a successful event in one area. Compared to other web-based website and email builders, it's much easier to use and learn. I love how they are always coming out with new updates and staying up to date on the latest technological trends. #### Cons When the server goes down, it can be difficult to navigate around it. And since my job is 95% Cvent based, it makes it difficult to do my job. --- ### Cvent Attendee Hub - Overall rating: 5/5 - Reviewer: Heather S. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Going from a system that is literally from the 80s, attendee hub has made my work life so much better. No more manual entry of multiple things. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy for users as well as attendees. Makes things more streamlined. Finally something from this century that actually makes my job easier. #### Cons Nothing. There is not one thing I dislike and this makes my job so much easier. Looking forward for more to come from Cvent #### Reasons for choosing Cvent Event Management does more and works better for what we need ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/cvent-profile/reviews/?page=2) --- Cvent Event Management Reviews, Pros and Cons - 2026 Software Advice