Cvent Event Management vs Eventzilla
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
4.3 / 5
Value for Money
4.1 / 5
4.4 / 5
Customer Support
4.5 / 5
4.2 / 5
Functionality
4.3 / 5
4.2 / 5
Last Review Written
September 30, 2024
June 26, 2024
Pros/Cons
Pros
- It is very easy to use, as the ready-made templates help in choosing the appropriate design, as well as adding images, texts and video clips, and editing them with great flexibility.
- As a long time user of RegOnline, we can highly recommend the software based on it's flexibility, user-friendliness, and outstanding customer support.
- I have really enjoyed our experience so far. Their customer service is excellent and the functionality is great.
Cons
- We have had a horrible experience with Cvent. Our industry is in crisis mode due to the pandemic and they will not work us at all.
- I think they are scrubbing the negative reviews to keep a high number of stars to dupe potential clients.
- I rarely post about other companies, but feel that this company has the worst event platform and highest cost I have seen in the conference industry in the past 10 years.
Pros
- They put ease in the planning as they connect you to your attendees. Their software was is easy to use, visually appealing, and helps to make your event shine.
- I have been leveraging Eventzilla for my coaching classes for the past 3 years and I am super impressed with the user friendliness of the application and support from the team for any queries.
- The cost was affordable. I loved how easy it was to setup the conference information, such as agenda, speakers, etc. I wish I had discovered earlier in the planning process.
Cons
- Sometimes during e-mail blast to my participants, the header (automatic by Eventzilla) can be misleading.
- I was charged approx $5 and I didn't know why. I didn't find a reason why within the site or in the constant emails that were sent to me telling me I was delinquent.
- Ticket purchasers intermittently do not receive their PDF tickets. Sometimes ticket purchasers get charged twice for one ticket.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
