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Cvent Event Management vs MyRec.com

Cvent Event Management vs MyRec.com

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Overall Rating
4.5 (965)
4.6 (149)
Ease-of-Use
4.1 / 5
4.4 / 5
Value for Money
4.1 / 5
4.6 / 5
Customer Support
4.5 / 5
4.9 / 5
Functionality
4.3 / 5
4.3 / 5
Last Review Written
October 24, 2024
August 27, 2024
Pros/Cons
  • Pros

  • It is very easy to use, as the ready-made templates help in choosing the appropriate design, as well as adding images, texts and video clips, and editing them with great flexibility.
  • As a long time user of RegOnline, we can highly recommend the software based on it's flexibility, user-friendliness, and outstanding customer support.
  • I have really enjoyed our experience so far. Their customer service is excellent and the functionality is great.
  • Cons

  • We have had a horrible experience with Cvent. Our industry is in crisis mode due to the pandemic and they will not work us at all.
  • I think they are scrubbing the negative reviews to keep a high number of stars to dupe potential clients.
  • I rarely post about other companies, but feel that this company has the worst event platform and highest cost I have seen in the conference industry in the past 10 years.
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  • Pros

  • MyRec is a good product that is meeting our department needs. I stand by their strong staff and customer service and notice their willingness to find solutions to our programming needs.
  • Great value and ease of use. The fact that there was no extra costs for set-up and implementation was amazing.
  • It has been stable, and the customer service is excellent and friendly from the MyRec staff.
  • Cons

  • A complaint we have from our constituents is that they are unable to re-set their password when they click the re-set password button.
  • Users always have trouble recovering their password. We get complaints that the website is "too confusing" and not user friendly.
  • I do not defend this company to the public at all. I constantly get negative feedback from the public and I have to turn into the IT person to fix it.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos