Cvent Event Management vs Regpack
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
4 / 5
Value for Money
4.1 / 5
4.4 / 5
Customer Support
4.5 / 5
4.3 / 5
Functionality
4.3 / 5
4.2 / 5
Last Review Written
September 30, 2024
June 8, 2024
Pros/Cons
Pros
- It is very easy to use, as the ready-made templates help in choosing the appropriate design, as well as adding images, texts and video clips, and editing them with great flexibility.
- As a long time user of RegOnline, we can highly recommend the software based on it's flexibility, user-friendliness, and outstanding customer support.
- I have really enjoyed our experience so far. Their customer service is excellent and the functionality is great.
Cons
- We have had a horrible experience with Cvent. Our industry is in crisis mode due to the pandemic and they will not work us at all.
- I think they are scrubbing the negative reviews to keep a high number of stars to dupe potential clients.
- I rarely post about other companies, but feel that this company has the worst event platform and highest cost I have seen in the conference industry in the past 10 years.
Pros
- As such, I reached out to RegPacks for some training and guidance and they have been extremely responsive and helpful in bringing me up to speed.
- The ability to embed in our website, which is nice and seamless for parents. Automated emails are great, especially with the token insertions.
- We are a new client, and I'm not super technology proficient but the RegPack system is user friendly and once you understand the ins and outs it is super easy to use.
Cons
- Yesterday Regpack support emailed to report that the had fixed the problem, so we walked the registrant through and again they received an error.
- Getting a trigger to fire without having to save the page multiple times is a challenge. Users keep getting error messages about refreshing the page, which they do to no avail.
- Extremely disappointed by features, buggy UI, poor support.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
