Cvent Event Management vs Whova
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
4.6 / 5
Value for Money
4.1 / 5
4.6 / 5
Customer Support
4.5 / 5
4.6 / 5
Functionality
4.3 / 5
4.7 / 5
Last Review Written
September 30, 2024
October 2, 2024
Pros/Cons
Pros
- It is very easy to use, as the ready-made templates help in choosing the appropriate design, as well as adding images, texts and video clips, and editing them with great flexibility.
- As a long time user of RegOnline, we can highly recommend the software based on it's flexibility, user-friendliness, and outstanding customer support.
- I have really enjoyed our experience so far. Their customer service is excellent and the functionality is great.
Cons
- We have had a horrible experience with Cvent. Our industry is in crisis mode due to the pandemic and they will not work us at all.
- I think they are scrubbing the negative reviews to keep a high number of stars to dupe potential clients.
- I rarely post about other companies, but feel that this company has the worst event platform and highest cost I have seen in the conference industry in the past 10 years.
Pros
- The tracking and having a leader board I think was fun for most people, especially those who were on virtually. Liked having a hybrid approach, best of both worlds.
- It is a great solution for a clean, user-friendly registration system and app, that is still friendly to budgets. The app specifially is very easy to set up and use and has great engagement tools.
- I really enjoyed using Whova, it was user-friendly and easy on the eyes. It was my first time using the app and I was able to figure it out in minutes and enjoy the fun.
Cons
- Whova technical support was asking for screen shots to trouble shoot the issue. I ended up refunding over 50% of gross receipts to dissatisfied customers.
- The one comment I have it removing the new notifications on the home screen. I hate having them there and could not get rid of them even going through every single article multiple times.
- Pretty horrible if you have to explain an audience of 1000+ people that the app was down for >1.5 hours mid-conference.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
