--- title: "DoJiggy Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of DoJiggy. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if DoJiggy is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/dojiggy-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Fundraising Software](https://www.softwareadvice.com/nonprofit/online-fundraising-platforms-comparison/) / [DoJiggy](https://www.softwareadvice.com/nonprofit/dojiggy-profile/) / DoJiggy Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/dojiggy-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/dojiggy-profile/alternatives/) # DoJiggy User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 85 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.6/5 - Value for money: 4.3/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 43 reviews (51%) - 4 stars: 32 reviews (38%) - 3 stars: 8 reviews (9%) - 2 stars: 2 reviews (2%) - 1 star: 0 reviews (0%) ### Most mentioned pros - They have taken a lot of time to review the platform and options prior to launch and their support is always there to help along the way. - The software is easy to use to have pictures of the products and descriptions of the products. - I really enjoy the tracking feature of this software. ### Most mentioned cons - I have not seen how this can be done... using video conferencing of some sort. - I feel like the set up of some of the fundraising portion is short coming. - It is a necessary evil. ## DoJiggy customer reviews Showing reviews 1-25 of 85 (page 1). ### Great product for the price and easy to use. - Overall rating: 4/5 - Reviewer: Aaron B. - Verified reviewer: Yes - Product usage: Used weekly for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Affordability makes it an easy choice for our event in order to maximize our profits. Most people find it easy to register. #### Cons Product is a little hard to set up but the more you use it, the easier it gets. Some people struggle to register, but very few. --- ### Great Customer Service and Support - Overall rating: 4/5 - Reviewer: Chris M. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I received terrific customer service and support from CSR. With his help, I was able to launch our school's Read-a-Thon for over 300 students within a week and a half. Starting from scratch from a non-digital pledge system where the kids used paper pledge sheets and collected checks and cash, I had a million questions in configuring the new DoJiggy system. CSR responded to each inquiry rapidly and with great detail--he is a superstar! Some features that I love: *The ability to start with a free trial to test features and then convert that trial to a full account without losing any work I'd done *The data mapping template was easy to use and made import pretty simple *Once the basic info was in the system, pledge pages were immediately ready to use. We have some families who use the generic pages with the basic info we preloaded into all of them, and others who got really into customizing their pages *Reports have been easy to run and the DoJiggy WePay payment processing has been easy to use *Again, customer service & support were the deciding factor for me when evaluating online pledge options. I can't recommend CSR enough. #### Cons Some things were not as customizable as I'd have liked, but CSR in support was able to give me clear answers and guided me towards workarounds whenever possible. Things that I would have liked to be able to do (and hope are updates in the future!) include: *Edit global settings after the data import is complete (we had to make sure that every setting was perfect before adding students, because any changes made after the fact do not change existing profiles) *Upload student photos with the data import *Email welcome/registration information to more than just a single email address, so that both parents would get a copy *Edit text that is automatically added to messages when using macros (when using the macro for a password reset, it forces in this statement that I didn't want in my welcome letter: For security reasons, you will need to reset your password to access your participant control panel. Please click on the link below to reset your password: Reset Password Link: *Would love for the reset password link to autofill the current username when the setting page loads. Having to copy the username out of the email was a confusing step for many of our families. *Customize buttons (would have prefered the button on the pledge pages say "Make a Pledge" instead of "Donate" --- ### DoJiggy Does the Job - Overall rating: 3/5 - Reviewer: Susan B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The user interface isn't for a novice. To get the look you want requires more advanced website building skills. It's a product that does the basic job of a pledge platform so for the money it's worth it. There is so much that the software developers could have done to make it robust, easy to use and diverse for all year NPO use, however, the developers just haven't been interested so it's been left as a one and done event use. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros It's fairly easy for pledge participants to use. #### Cons I wish the user interface were easier to use vs very nearly requiring some HTML knowledge. I wish that the pledge side could be used all year long as a fund raising tool similar to crowd sourcing vs requiring yet a second subscription fee for a second product that falls seriously flat. I wish that the subscription fee allowed full use all year long vs paying more for subsequent events. I wish that a dynamic scrolling leaderboard were on the event home page thus encouraging participation - commentary along side would be even better. #### Vendor response Thanks for the feedback, Susan. Just to clarify - we do have a leaderboard for top fundraisers and teams (and I see that you are using it: http://mars.dojiggy.com/ng/index.cfm/b428dd0/regPages/pages/?p=b01bef3c) Also, I understand that you would like to use the event year-round and/or for multiple events. While we certainly have a lot of organizations that do this, the majority of clients have just one major annual event. We therefore offer the best possible pricing for single event use and a discount on additional events for those that have more uses for the software. Please let us know in Sales if you have multiple events and we will come up with the best pricing we can for your organization. Replied December 2016 --- ### The perfect solution - Overall rating: 5/5 - Reviewer: Michelle P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FANTASTIC!!! They have taken a lot of time to review the platform and options prior to launch and their support is always there to help along the way. Couldn't ask for a better fundraising solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros DoJiggy is the perfect solution for our 100 Hole Golf Marathon. We're raising money for the local Children's Hospital and they made the website and fundraising part so easy. 100% turnkey!! #### Cons I'm a web developer, so I'd like to be able to customize it more. However, this is made so that anyone can build a website and fundraising solution without being a designer or developer. #### Reasons for choosing DoJiggy Tracking, billing - everything is built into one place and easy to manage #### Vendor response Thank you for the wonderful review, Michelle! We are happy to support your cause. Replied February 2023 --- ### Need flexibility - Overall rating: 4/5 - Reviewer: Mylien M. - Industry: Health, Wellness and Fitness - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Since we pay the same amount regardless if we are a first time or returning user we should have flexibility to change the template (not just the color scheme). We also need to be able to filter reports according to our needs vs. running three generic report to meet our needs. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros quick customer service response #### Cons generic reports #### Vendor response Thanks for your feedback, Mylien. You are right - we need some new templates for 2017! We will work on implementing some new ones. Also, just to clarify, we have 16 Pledge reports and many of them do include filters. Still we understand that everyone needs something unique for their event and we would like to give it to you....If there is something specific that we can do to assist with a certain report, can you please email us in tech support? Replied December 2016 --- ### DoJiggy Does the Job - Overall rating: 3/5 - Reviewer: Susan B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The user interface isn't for a novice. To get the look you want requires more advanced website building skills. It's a product that does the basic job of a pledge platform so for the money it's worth it. There is so much that the software developers could have done to make it robust, easy to use and diverse for all year NPO use, however, the developers just haven't been interested so it's been left as a one and done event use. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros It's fairly easy for pledge participants to use. #### Cons I wish the user interface were easier to use vs very nearly requiring some HTML knowledge. I wish that the pledge side could be used all year long as a fund raising tool similar to crowd sourcing vs requiring yet a second subscription fee for a second product that falls seriously flat. I wish that the subscription fee allowed full use all year long vs paying more for subsequent events. I wish that a dynamic scrolling leaderboard were on the event home page thus encouraging participation - commentary along side would be even better. #### Vendor response Thanks for the feedback, Susan. Just to clarify - we do have a leaderboard for top fundraisers and teams (and I see that you are using it: http://mars.dojiggy.com/ng/index.cfm/b428dd0/regPages/pages/?p=b01bef3c) Also, I understand that you would like to use the event year-round and/or for multiple events. While we certainly have a lot of organizations that do this, the majority of clients have just one major annual event. We therefore offer the best possible pricing for single event use and a discount on additional events for those that have more uses for the software. Please let us know in Sales if you have multiple events and we will come up with the best pricing we can for your organization. Replied December 2016 --- ### Good/Needed product, but not the easiest to use. - Overall rating: 3/5 - Reviewer: MacKenzie J. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a necessary evil. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros There aren't a lot of products out there that do what Dojiggy does. It is good for us to have separate website specifically for out golf outings. It makes the flow of money and flow of traffic easier to track. Once things are set up, it is easy for customers and tracking donors after. [SENSITIVE CONTENT] has been great at assisting when I need help! #### Cons Set up of website is complicated. I have experienced many problems of it not keeping up with my changes, or not being able to find what I looking for. Difficulty purchasing new subscriptions. #### Reasons for choosing DoJiggy I haven't researched any. --- ### Great Software! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered Very powerful and flexible software and executive has been GREAT to work with! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, flexibility, great reporting. #### Cons As will all software software, the documentation could be richer. --- ### UNLV - Overall rating: 5/5 - Reviewer: Barbara H. - Product usage: Used unspecified for unspecified - Reviewed: July 2013 - Review source details: This review was submitted organically. No incentive was offered We have enjoyed using dojiggy over the past four years. They do the work for you, excel sheets, payment reports, team reports, invoices, receipts, reminders, thank yous, etc. ... we LOVE it! ... :) #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### UNLV - Overall rating: 5/5 - Reviewer: Barbara H. - Product usage: Used unspecified for unspecified - Reviewed: July 2013 - Review source details: This review was submitted organically. No incentive was offered We have enjoyed using dojiggy over the past four years. They do the work for you, excel sheets, payment reports, team reports, invoices, receipts, reminders, thank yous, etc. ... we LOVE it! ... :) #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### DoJiggy experience with multiple clients and events - Overall rating: 4.5/5 - Reviewer: Suzanne O. - Industry: Primary/ Secondary Education - Product usage: Used unspecified for more than 2 years - Reviewed: February 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's flexible solution with great support staff. We had a consistent improvement in fundraising when implementing DoJiggy. #### Cons It can be time consuming to set up the first time (there are a lot of features and choices for the setup). But for successive events, you can use cloning to avoid the initial set up steps. --- ### Peer to Peer perfection! - Overall rating: 5/5 - Reviewer: Cindy W. - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Was feeling a little overwhelmed initially, but the software is really very self-explanatory and easy to get started with. Any questions were very quickly answered. After researching a number of options, I'm very pleased with DoJiggy. Can't beat the value, too! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, really great reports #### Cons A little confusing at first, but easily figured out once you start looking at the literature and just playing with the functions. #### Vendor response Thanks, Cindy! That would be great to incorporate a swiper w/ the software. We will look into this further. Replied December 2016 --- ### Montpelier (VT) Shambhala Sit-a-Thon a Success! - Overall rating: 5/5 - Reviewer: Ellen K. - Industry: Religious Institutions - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered This is a wonderful service! You all have really tailored the software to meet the needs of events such as sit-a-thons! It was super easy to customize our website to meet our needs. And your staff was super responsive when we had questions. Your FAQs are very thorough and helpful also! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We had the benefit of borrowing the source code from another Shambhala Center first so we did not have to invent all the text for each page from scratch. From there, it was super easy to change the text and add and delete features. The interface with WePay.com was also super easy and efficient. #### Cons We had a little glitch at one point but that was due to not understanding a feature properly. But it was easy enough to fix once we realized what was happening and otherwise, everything was really easy and intuitive. #### Vendor response Thank you for the 5 star review, Ellen! Replied November 2018 --- ### Car Wash Athon Dojiggy Review - Overall rating: 5/5 - Reviewer: Curtis V. - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We used Dojiggy software for a church fundraiser and the way we used is was for a Car Wash athon. It took awhile for us to fully get setup. The need for us to get a merchant account is what really held us back from making more money. We eventually got it because we really wanted to collect pledges per car being washed. Everyone who used the software in our group seemed to have an easy time using it. Now that we have fully used the software and that our donators have seen it, I believe the second time around will be even more successful. I love the fact that it was mobile friendly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software does practically everything you need for any pledge drive fundraiser. Very user friendly #### Cons The price is high, I'm sure if the price was lower and if there was a yearly subscription to continue to use it. I think more people would share it with other fundraiser groups. --- ### DoJiggy Pledge - Overall rating: 5/5 - Reviewer: Tonya G. - Industry: Education Management - Product usage: Used weekly for less than 12 months - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been very pleased with the Customer Service at DoJiggy. Everyone I have encountered has been excellent to work with. The software is very ease to use. It's a great value! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Very ease to walk through the process of setting up your website. #### Cons No "cons" that I have ran into. #### Vendor response Thanks for the great review, Tonya! Replied December 2016 --- ### Versatile fundraising package - Overall rating: 4/5 - Reviewer: Sara L. - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We were pleasantly surprised that Dojiggy had almost all the functionality that we needed to run our fundraiser, right out of the box! We did pay for a small customization, but that customization wasn't even an option with many other sites, it was well worth it! Easy to use and design a custom site for our organization. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to maneuver in the back end to create a custom site for our needs. #### Cons Wish it were a little cheaper - we end up paying for so many more users than we actually need. --- ### Poe Classical Review - Overall rating: 5/5 - Reviewer: Kishasha W. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The site was very affordable. We had a good experience with the company. I liked that we had access to funds raised through our PayPal account for credit card pledges. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Vendor response Thanks for taking the time to write a review, Kishasha! Let me know if you need anything. Replied December 2016 --- ### We Love DoJiggy - Overall rating: 5/5 - Reviewer: Jody J. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For years our softball association did our Hit a Thon using volunteers to do all the work. This last year we switched to DoJiggy and what a difference! The program was so easy to setup and the people at Dojiggy were there by phone or email if I needed help! Our families thougjt it was easy to use! We raised more money than we had in a few years! DoJiggy is the only way to go! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Vendor response Thank you, Jody! So glad to hear about your fundraising success. Replied December 2016 --- ### DoJiggy Tech Support Sets it Apart! - Overall rating: 5/5 - Reviewer: Anne R. - Industry: Education Management - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. DoJiggy tech support and customer service are amazing. Every time I've had a question or a problem, it has been addressed within hours. I really enjoy working with the team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use - both on the front end for donors and on the back end as the fundraiser. #### Cons Sometimes the hard-coding on pages limits what you can do. #### Vendor response Thanks, Anne! We love supporting your school. Replied December 2016 --- ### Great Platform! - Overall rating: 4/5 - Reviewer: Robyn B. - Product usage: Used unspecified for unspecified - Reviewed: November 2015 - Review source details: This review was submitted organically. No incentive was offered We chose this software for usability on the back end plus the simple and easy front end interface. The sales person was extremely helpful in answering questions and helping get us set up. Once our fundraiser launched, the support team was able to make us a custom report and set up a barometer on the website, which really boosted our participation levels and helped us way surpass our goal. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### DOJIGGY Pledge - Overall rating: 5/5 - Reviewer: marisa c. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The dojiggy is perfect for different events with donations to the corporations. Its so easy to use and maintain. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### This is a good choice! - Overall rating: 4/5 - Reviewer: Jim C. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have used DoJiggy to successfully manage our annual "athon" event since 2013. The product has met all of our needs and simply outpaces other offerings - especially when considering the cost to performance metric. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Vendor response Thanks for the review and for being a returning client, Jim! Love your event! Replied December 2016 --- ### Great solution for my nonprofit events - Overall rating: 4/5 - Reviewer: Michelle A. - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. DoJiggy has been the answer for us. Simple to use but still has extra features. Their customer service is always helpful and the web-based product gives us easy access. I recommend DoJiggy for anyone doing large scale events. It makes fundraising easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Vendor response Thanks, Michelle! Replied January 2017 --- ### DoJiggy has really made registration and fundraising simple. - Overall rating: 5/5 - Reviewer: Jesse G. - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Each participant automatically get their own fundraising page, we can sell items, we can pull reports, everything is there for one low price. we've been using it 2 years now and it just works. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros ease of use #### Cons initial setup was hard --- ### My use of DoJiggy - Overall rating: 4/5 - Reviewer: LaDonna H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with DoJiggy was great. DoJiggy software is needed for amateur campaign creators such as me. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked the ease of using this software to create, build, and promote "A Walk for Hope, The Fight to End Depression." #### Cons I least like the response I received from technical support when I needed it, and the time it took to get my banking information connected to go live. ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/dojiggy-profile/reviews/?page=2) --- DoJiggy Reviews, Pros and Cons - 2026 Software Advice