--- title: "Donately Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Donately. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Donately is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/donately-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Fundraising Software](https://www.softwareadvice.com/nonprofit/online-fundraising-platforms-comparison/) / [Donately](https://www.softwareadvice.com/nonprofit/donately-profile/) / Donately Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/donately-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/donately-profile/alternatives/) # Donately User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 179 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.5/5 - Value for money: 4.4/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 92 reviews (51%) - 4 stars: 72 reviews (40%) - 3 stars: 14 reviews (8%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - It’s designed with non-tech oriented fundraisers in mind, which means you can launch campaigns quickly, track metrics that matter, and create a donor experience that feels polished and personal. - I appreciate being able to set up and save reports, campaign pages, and easily view recurring donation information. - Donately has been particularly helpful in streamlining our gift processing and improving overall data hygiene. ### Most mentioned cons - I'm still learning more about the platform, but I think it's a bit challenging to treat it as a full 360 donor/audience management platform. - It's been difficult to keep up with people who give and want to be a part of it but don't necessarily want to manage their own fundraiser. - Integrations are not as robust as they could be for the product. ## Donately customer reviews Showing reviews 1-25 of 179 (page 1). ### Excellent fundraising tool! - Overall rating: 4/5 - Reviewer: CORY P. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As we raise money for our campaign, it has been incredibly easy to get fundraisers to sign up. Additionally, attracting donors has been simple, too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Donately is easy to set-up, navigate and get support when needed (which, thanks to it's user-friendly interface, is very rare). #### Cons The monthly fees are high for our organization but the fee upon completion of a campaign is one of the lowest. #### Reasons for choosing Donately Ease of use, features (needed and not needed). #### Vendor response Hi, Cory. Thank you for leaving this review! We're happy to hear that you've had a positive experience with our platform and our team. We understand that keeping costs low are the utmost priority for all organizations. We're committed to providing one of the best values in the online fundraising space, and giving nonprofits of all sizes a scalable option for their needs. Replied March 2020 --- ### Donately - one of the best platforms for nonprofits on a budget! - Overall rating: 5/5 - Reviewer: Teresa S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience was fantastic. It was cost-effective and it was user-friendly and, most important, donor friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Unbelievably, we used the free version and thought that it was fantastic. It's great for small nonprofits with small budgets but also larger groups who don't want to pay through the nose for an online fundraising portal. We thought everything about it was great and had no complaints. And even though we were using the free version, when we needed help from customer service, they were there and they were fantastic. #### Cons There is nothing that I did not like about this platform. #### Reasons for switching to Donately Classy was very expensive and we just could not justify the price anymore --- ### Simple Easy To Use Solution - Overall rating: 3/5 - Reviewer: Claudia H. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its been okay and it does serve its purpose. Customer support is slow especially when you're trying to have a conversation with someone to answer all your questions. Forms aren't able to be customized which is especially disappointing with campaigns and peer to peer fundraising. There should be more templates for options on both the campaign and fundraiser angle. More importantly I wish there was a way that our campaigns could stay on our site and not bounce to the donately url. This serves its purpose and isn't horrible and given that the other options out there are massively more expensive then this seems like the right option for smaller non profits. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Ease of use #### Cons lack of different templates and customization #### Vendor response Hi Claudia, Thanks for filling out a review! Sorry that there was some aspects of Donately that you felt needed work. The good news is that we take your suggestions very seriously and we are always trying to make Donately better. Per customizing the donation forms, by using the form embed you essentially have full control. If you are using our free hosted pages I'm happy to say that we'll have all the embed form features available there as well, in the next few months. Per more campaign types, you're speaking our language there - that's a major push in 2017 for us. We will have various options to choose from. Per bouncing to Donately from your site, I don't understand that one. One of the main features of Donately is the ability to embed the donation form on your site - and not send them to your free pages on Donately. If you have any further questions on any of this, please contact me at support@donate.ly Cheers! Bryan Replied October 2016 --- ### Technically excellent product - Overall rating: 5/5 - Reviewer: Andy H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall have had very strong experience. Wherever there has been a hiccup, it has turned out that the Donately technology was working fine, and it was a problem with a third party technology instead. Customer support has always been rapid and on point. I would strongly recommend use of the Donately technology. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The thing i like most about the software is its customizability, and the ability to deploy the widgets onto third party websites. The ability to customize the donation form to gather aditional data is great and the ability to manage formatting through the API is also great. #### Cons The out of the box features could be enhanced, both in terms of using the standard donation pages, or in using the API. For example, when inserting a custom field into the donation form, there is some weird logic about the attributes on the form appearing in the code in reverse order, so a bit tricky to figure out where to place your custom object. Would also love to see more detailed reporting on the 'gross' and 'net' donation information in the dashboard so it's easier to track how much was received from donor vs how much after fees will actually hit the bank account. It should be easier to understand what portion of fee is going to Donately and what portion of fee is going to Stripe. #### Reasons for choosing Donately Seemed simplest to use and most attractive fee structure. #### Vendor response Hi, Andy. Thank you for taking the time to leave a review of your experiences with Donately. We are happy to hear that Donately has fit your needs, and you'd be proud to recommend our platform to others. We also thank you for providing us with suggestions where we can improve. We will always take this into consideration as we continue to improve the platform. Replied March 2020 --- ### User-friendly donation platform - Overall rating: 4/5 - Reviewer: Nora B. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 2-10 employees - Product usage: Used other for less than 12 months - Reviewed: March 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Donately has been great, though I do think some of the features that are lacking could prove problematic. I would also like to be able to more easily add team members to the free software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Donately is an easy-to-use fundraising platform. Campaigns are easy to set up, customer support is reliable, and payments are on time. It is a free platform that allows many payout options and as many campaigns as you want at a time. I would definitely recommend Donately to people looking for a reliable, easy-to-use donation platform. #### Cons The only thing I believe Donately should add to their platform is a feature for comments by donors. At this time, donor comments are anonymous, which means people cannot see their support live on the campaign, nor can the campaign managers respond back publicly. I would love to see a new comment feature in the future. #### Reasons for choosing Donately N/A #### Reasons for switching to Donately I was looking for a platform that allowed more than one campaign without having to pay. #### Vendor response Hi, Nora. Thank you for your honest review of Donately! We're glad to see that you've found Donately easy-to-use and useful tool to enable your fundraising. We'll definitely take your feedback for a public comment feature into account as we further evolve and grow Donately! Replied March 2020 --- ### Crowdfunding review - Overall rating: 3/5 - Reviewer: Maeve O. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Not very good, but this is also due to external factors #### Ratings breakdown - Ease of use: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Cheap, easy to set up with many payment options. Monthly and single donation options was the deciding factor in choosing this platform #### Cons Difficult to get donations, not enough support #### Reasons for choosing Donately Better options and variations on what we could set up --- ### Nonprofit startup - Overall rating: 5/5 - Reviewer: Mark L. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered My experience with Donately has been nothing but positive! It was exactly what I needed in starting a startup nonprofit. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As the founder of a new nonprofit with almost no past experience, Donately was a valuable discovery. It has proven to be an easy to use platform for both me and my donors. Information provided is well organized and not difficult to access. #### Cons Pulling reports was a little challenging for me at first. However, that probably had more to do with my limited technical skills rather the Donately platform. --- ### Clean & Easy Integration with Website - Overall rating: 5/5 - Reviewer: Sean T. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I'm grateful for Donately! I'm excited to learn more about the platform and leverage it in ways to better engage our donors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I've used many donor CRM platforms, but Donately's intuitive integration with our website makes it so easy to receive payments and have them recorded in a searchable database. I recently started as the new general manager for a not-for-profit so having a donor management system that was easy to understand was so helpful during my first few months. #### Cons I'm still learning more about the platform, but I think it's a bit challenging to treat it as a full 360 donor/audience management platform. The database is built on actual transactions, but we receive donations through a few different methods. Figuring out how to record these into the platform is something I was able to learn on my own. --- ### A Reliable Donation Platform for Nonprofits - Overall rating: 5/5 - Reviewer: Roubens P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience with Donately has been positive. The platform is reliable, easy to use, and supports our fundraising needs effectively. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Donately is easy to use, integrates smoothly with our website, and makes accepting donations simple for supporters. #### Cons Limited customization options compared to some other donation platform. Transaction and platform fees can add up for smaller nonprofits. --- ### Good for a first-timer - Overall rating: 4/5 - Reviewer: Heather A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros Ease of use - I'm new to using donation and campaign platforms and it is intuitive and easy to navigate. #### Cons The ability, or lack thereof, to tailor thank you specific to different campaigns. Or perhaps there is a way to do this that I have missed. --- ### Simple , Secure, and organized - Overall rating: 4/5 - Reviewer: Tori B. - Verified reviewer: Yes - Industry: Fund-Raising - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered We love Donately! It's fairly simple to set up and helps us organize and keep track of our swimmers and their teams each year. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Donately has helped us for years now to allow our donors to make teams to support and fundraise for our annual fundraiser. It is secure and is one spot we can manage our donors and donations. #### Cons I think some people are confused by the start your own fundraiser here wording thinking they are starting something outside of our campaign but we overcome that by leaving directions in the summary. I also wish there was a way to add to the database for donations received outside of donately but it's possible it is an option and I just haven't figured that one out yet and haven't put much time into looking either. --- ### Great product for NPO Peer to Peer fundraising use. - Overall rating: 4/5 - Reviewer: Bob L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Donately allowed USARC to quickly stand up a peer to peer fundraising campaign when our old platform was retired. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ease of setting up account, campaigns and peer to peer fundraisers. #### Cons We wish there was greater ability to control features, like to turn off the Donate button on the events' landing page. #### Reasons for choosing Donately On examination it was the fastest, simplest solution for our needs, with responsive support. #### Reasons for switching to Donately Constant churn in product interface, data loss, eventually shut down by company and retired. Did not want to use the company's other pricier options. --- ### Simple Donation Solution - Overall rating: 5/5 - Reviewer: Sonya R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros -very user friendly -great for managing campaigns & monthly giving -donor dashboard provides transparency for donors #### Cons -wish that integration features were easier to use -wish that we could customize more auto-responses and donation forms -sometimes not very mobile friendly --- ### Easy and affordable! - Overall rating: 5/5 - Reviewer: Rhonda W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We love having the professional form and donor experience on our website. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are small nonprofit and needed something that would allow us to take recurring donations. This was a great option for us and we are very happy with it. #### Cons Easy to use and navigate so we don't need extensive training. #### Reasons for choosing Donately Best price along with options. --- ### Great for Small Non-profits - Overall rating: 4/5 - Reviewer: Elizabeth B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Donately has definitely helped us get the most out of our donations. Donately allowed us to set up an easy and nice looking web form on our site and effectively helps us manage donations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Donately is a fantastic tool to use for small non-profits. It is affordable and helps better manage donations. The web forms are also attractive and I like the custom options for email automation and receipts. Donately easily integrated with Stripe and was set-up in no time. #### Cons I was there was more options for sending automated emails after donations and getting notifications to multiple email addresses. #### Vendor response Thank you for your review, Elizabeth! We will take your feedback into account as we continue to improve the platform. Replied January 2020 --- ### Perfect for our gap year between CRMs - Overall rating: 5/5 - Reviewer: Ali K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros In between upgrading our CRMs, a process we knew would take a couple years, we were looking for a nimble and affordable product to manage our online donations. Donately was ideal for this purpose! Customer service was always immediate and top notch, and the product was routinely improving, inspired by what I can only assume was customer feedback. From a UX perspective I vastly prefer Donately, but ultimately a product that speaks directly to our CRM is best for our organization's fundraising goals. #### Cons More developed self-help resources would have been useful when we first implemented Donately, but customer service was so expedient that this never really caused any issues. #### Vendor response Thank you for your feedback, Ali! We were happy that we could fit the needs of Curtis! Replied January 2020 --- ### The quickest way to accept donations using Stripe - Overall rating: 4/5 - Reviewer: Will P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Donate.ly lets you accept one-time and recurring donations using an easy to configure platform. Fees are a very reasonable 3-4% depending on your use-case. It's quick to customise a secure page which you can embed on your website. It only supports USD at the moment but look forward to international currencies becoming available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's quick to customise a secure page which you can embed on your website. #### Cons It only supports USD at the moment but look forward to international currencies becoming available. --- ### Great option for P2P fundraising - Overall rating: 5/5 - Reviewer: Courtney E. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Extremely easy for participants to create their own P2P page and for our team to see their progress. There was a good amount of customization without being overwhelming #### Cons I didn't realize Zapier would require its own subscription in order to integrate Donately into SalesForce, which was an additional unexpected cost but not necessarily Donately's fault #### Reasons for choosing Donately Cost and ease of use --- ### all good - Overall rating: 5/5 - Reviewer: Tiep P. - Verified reviewer: Yes - Industry: Farming - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it give the trust to my work #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros all is good for both side, the charity org and the volunteer #### Cons pricing, for the youth nonprofit, as we do not having enough of budget on the technologies, to support mission --- ### Movement for Water Equityin Pakistan - Overall rating: 5/5 - Reviewer: Tariq mahmood Q. - Product usage: Used unspecified for unspecified - Reviewed: November 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Water is a source of life and its distribution and management should abide by the values of equity and social justice. Equity alludes to notions of distributive and procedural justice and transparency. Equity in water implies the right to a minimum amount of water for basic human needs plus the assurance of procedural fairness and transparency in the provision of this basic human right. YLP attempts to recast water YLP related policy and research to address the vulnerabilities likely to be accentuated by water related disaster. Contemporary water resource planning frameworks are based upon normal conditions continuing into the future. A YLP approach aims to build societal resilience in water related extreme events, such as droughts and floods, by treating extremes as part of the normal continuum of human environment relations.Young League Pakistanis encouraged to become lifelong learners, active participants and resilient, accomplished and confident contributors. Movement for Water Equity in Pakistanrun by Young League Pakistan, with a consistently fine record of achievement. It is also a place where citizen are taught to value spirituality, hard work, friendship, compassion, integrity, good humor, self-discipline, loyalty and community service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Great support, and a pricing model that works for us - Overall rating: 4/5 - Reviewer: Gordon L. - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We were drawn to Donate.ly because we are rebuilding our online donation and for the volume of expected donations it made a lot of sense. Our backend CRM is salesforce and so we needed to use Zapier to create opportunities and contact records. Bryan Shanaver was quite helpful in getting that set up for us. I want to give features and functionality a 4 but no doubt it will get there with a more advanced recurrent donation logging and foreign currency, a 5 would be non-cash gifts. Make no mistake though it is great value for money, so as they grow I am sure it will be well made. I would recommend it for small to midsize non-profits at its current form. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Great value for money, awesome support. #### Cons Great if we can do multi-currency as we are a global org. Also if it can note down it is Xth recurrent donation somehow it can make our backend record keeping better. --- ### Free version for Nonprofits have limited features - Overall rating: 4/5 - Reviewer: Molly H. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's okay but to be honest I think there are platforms with lower fees and higher customization #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 2/5 #### Pros Collects a fair amount of donor data in case we want to try contacting individuals again at some point #### Cons Very little integration with other platforms like social media platforms --- ### Challenging - Overall rating: 3/5 - Reviewer: David H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer service was great, but she was unable to ultimately help. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros Easy to use. Customer service was also good #### Cons Not having a scroll of gifts that came into the fundraiser overshadowed all else. Seems impossible that’s not a feature. It’s basic, yet unavailable. #### Reasons for choosing Donately Allowed others to fundraise #### Reasons for switching to Donately Wanted to allow others to fundraise --- ### Love the company/service! Software could be better! - Overall rating: 4/5 - Reviewer: Brandon S. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have had a great experience with people at donately! We had a couple of issues early on in the process (our fault) that were attended quickly by a real human which was great! The software is missing some functionality that would make it so much better. PayPal integration would be amazing but even Deeper integration with swipe would ok. A mobile app for events would kill all birds with one stone for us. After my experience with other platforms, we recommend donately all the time and are loyal customers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Pricing!!! Simple interface #### Cons Lack of integration with PayPal. --- ### Review - Overall rating: 1/5 - Reviewer: christina u. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. nothing #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Did not have any life changing experience the software didnt really do anything to help me so I cant really say all the much about it but thanks for the free trail #### Cons nothing really i dont have complaints just dont have anything good to say either ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/donately-profile/reviews/?page=2) --- Donately Reviews, Pros and Cons - 2026 Software Advice