Donately vs MobileCause

RATING:

4.4

(164)

Donately has 164 reviews and a rating of 4.4 / 5 stars vs MobileCause which has 205 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (164)
4.5 (205)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
August 29, 2022
July 30, 2021
Pros/Cons
  • Pros

  • Stripe integration worked seamlessly. API was the biggest benefit for us - easy to use & understand.
  • Donately is easy to set-up, navigate and get support when needed (which, thanks to it's user-friendly interface, is very rare).
  • Cons

  • Hard to implement customization without a developer.
  • I don't like the administrative aspects...they can be confusing.
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  • Pros

  • Great platform and easy to use. Very intuitive and simple interface that even a beginner like myself can figure out.
  • Over the years that I have been using it, their software has become dramatically better and seems to still be improving.
  • Cons

  • Some donors seem to have trouble cancelling their donations themselves so maybe make the FAQ or directions on how to do that more accessible to them.
  • My package limited the number of words in my text messages.
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Pricing Range
$
$
$
$
$
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Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2019

Advisor Recommendations

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos