About Dot Drives

Dot Drives is all about relationships. Get away from the automated, transactional systems and focus on building authentic relationships with your donors.

We provide a simple, collaborative and process-driven system that lets you build relationships all focused on YOUR best practices.


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25 Reviews of Dot Drives

Average User Ratings

Overall

4.8 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(20)

20

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 25 results

July 2020

User Profile Picture

Kendall from Sports Outreach Institute

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2020

Great product and great support

This tool has been especially helpful with the COVID crisis and really helping us to stay on top of our donor goals and how we have needed to make adjustments and pursue different income channels.

Pros

Dot Drives have been very helpful in getting our development team all on the same page and now the project management features are helping our department keep track of the many steps in our process.

Cons

We have been using this product from the start so there have been small issues here and there, but the Dot team is always quick to make adjustments.

Response from Dot Solutions

Replied July 2020

Hi Kendall, thanks for the review! We love receiving and responding to feedback from users. Most of the features in Dot Drives at one point were user feedback; so keep it coming! Thanks for doing what you do! Cheers,

July 2020

Greg from Orphan Helpers

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

Dot Drives donor pipline

The oversall experience with Dot Drives has been excellent. It's a relatively new product that continues to improve. The customer service and user training are top-notch.

Pros

Dot Drives is a great new tool that allows our organization to easily see what donor proposals are in our pipeline. It was easy to upload contacts to the database and get started with the application. We now use it to lead our donor development team discussions. We like the ease of which we can move donor prospects through the moves management process.

Cons

There have been just a few small suggestions we've made to the application development team, but nothing major. The developers have been open to our suggestions and this very good product just continues to get better.

Reasons for Choosing Dot Drives

We use DonorPerfect as our CRM, but its moves management tool is not user-friendly. We love the simplicity and ease of Dot Drives. We can readily see and review the donor prospects that are in our pipeline and discuss them as a team.

Response from Dot Solutions

Replied July 2020

Hi Greg, thanks for the review! We're thrilled to be able to support you and your team through Dot Drives. You've sent over some awesome feedback! Cheers,

July 2020

EMILY from FREEDOM 4/24

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

July 2020

Great potential

Pretty good experience and looking forward to new improvements

Pros

Appreciate the pipeline feature that makes it easy to track what I'm asking my constituents and who has followed up.

Cons

A little clunky saving reminders and adding new donors

Response from Dot Solutions

Replied July 2020

Hi Emily, thanks for the review! Thank you for the feedback regarding our reminder saving workflow. If you'd like to add more context we'd love to hear how we can improve! Thanks for the feedback, and for doing what you do! Cheers,

July 2021

Christy from Hope Haven, Inc.

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2021

All the features you need, none of the fluff you don't

The Dot Drives team is AMAZING - they take the time to understand your needs and find ways for the software to meet them, and if the feature isn't available now, they take user feedback into consideration and quickly roll out new features. It's exciting to feel like you are playing a part in creating something amazing WITH the nonprofit community.

Pros

Dot Drives is simple to navigate and very straightforward to use - no extensive training required to use.

Cons

There are a few features that are missing, but the team is very responsive to end user input and rolling out new features all the time!

Reasons for Switching to Dot Drives

Our old software was too complicated for our needs - we wanted something more simple and streamlined.

Response from Dot Solutions

Replied July 2021

Hi Christy, we're so happy to be working with you and your team. Keep the feedback coming! All the best Cheers,

July 2020

Alexa from Sports Outreach Institute

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Helping in the simplest way!

Dot Drives has been fantastic! Any time I had questions about the software my questions have been answered within the same day! This is a company that is passionate about helping organizations grow and succeed. I highly recommend this software to anyone looking to be competitive in their market with a desire to grow and develop!

Pros

This software system is easy to use, functional and motivates me to continue to adding potential Givers to my pipeline. It is user friendly and makes my daily tasks simple and organized! My favorite part of the software is the customization feature. I am able customize my specific pipeline process which helps me be more efficient and effective in my role. I truly have enjoyed using this software and I am excited to see how my Pipelines continue to grow overtime!

Cons

I think it would be helpful to see the documents associated with each giver instead of having to download them each time you want to see the attached document. I upload documents frequently and having a preview section of the document would show me if I need to update the document. However, this is mynute.

Response from Dot Solutions

Replied July 2020

Hi Alexa, thanks for the review! I'm very glad that you've enjoyed using Dot Drives. I've noted your feedback regarding a document preview feature, that's a great idea! I'll put it in front of our design and development teams. Have a great week! Cheers,