Donor Tools vs Platformax
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.2 / 5
Value for Money
4.3 / 5
4.8 / 5
Customer Support
4.2 / 5
4.6 / 5
Functionality
3.9 / 5
4.6 / 5
Last Review Written
July 14, 2021
October 1, 2018
Pros/Cons
Pros
- What I loved most about this, is that the people who want to help and donate can do it from the comfort of their home or office even from anywhere with internet access.
- I have recommended your software to clients, have always been happy with the quality, customer service and price.
- It does everything that I need it to do, is completely reliable, and the customer service has been excellent. I have been very pleased - thanks Donor Tools.
Cons
- The only issue I've ever had is that a few times I've made errors when importing files, and it seems to freeze up the import tool, not allowing the import to be cancelled or completed.
- My biggest complaint is. The reporting features - not intuitive, and.
- I have to pull separate spreadsheets and compare them, which is a giant pain.
Pros
- Our organization expects to increase revenues by 20% this year just by implementing this tool. We're very excited to see what the future will bring, and we're really happy with our partnership so far.
- The Sales opportunity pipeline was also very useful and allowed me to know exactly where the opportunity was, as well as next steps to move the Sales opportunity forward.
- Contacts are managed better and there is more business opportunity. Our sales team is more managed and follows up on clients, we can see all communication with everybody, it is effective.
Cons
- But at the end of the day, there was always something missing, like reporting, no support for call center sales activities, no integration to 3rd party tools, bad UI &UX and so on.
- Not the easiest to navigate, I had problems setting up my phone. Interface could be more modern styled.
- It is not a on premise solution and there is no off-line option.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
