Donor Tools vs SurveyMonkey Apply

RATING:

4.2

(322)

Donor Tools has 322 reviews and a rating of 4.24 / 5 stars vs SurveyMonkey Apply which has 300 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (322)
4.6 (300)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
July 16, 2021
January 15, 2024
Pros/Cons
  • Pros

  • After searching different sites to track donors we found Donor Tools to be the best one for us. It has everything we need and for the price, i could not find anything better.
  • I found this software very user friendly. A lot of donation management software can be very convoluted and overwhelming to even just look at.
  • Cons

  • I had trouble running reports but that could just be because I did not train properly in this area, but I will soon.
  • I have to pull separate spreadsheets and compare them, which is a giant pain.
Read all user reviews
  • Pros

  • It's nice if you want to manage a group of people for a program.
  • Provides you with great survey and easily accessible ones.
  • Cons

  • We were unable to remove the value from the middle of the field drop down so we ended up duplicating the fields with new drop down instead.
  • Trying to login and find my way around, once you find what you need is relatively intuitive, but the first step is brutal. Also would like the language setting to remain where we set it.
Read all user reviews
Pricing Range
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos