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> Reviews of DonorPerfect. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if DonorPerfect is a good fit for you!

Source: https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews

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DonorPerfect Reviews

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[Overview](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)

Reviews

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# DonorPerfect Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(907)

4

(444)

3

(64)

2

(13)

1

(8)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.8

Value for money

4.5

Functionality

4.3

* * *

### Pros

"It allows me to tailor reports, donation forms, and communication tools to fit our organizations specific needs without feeling overly complicated."

"It is a cost effective product for our small development team and provides us with solid solutions for the reporting, mailing, and recording keeping needs we have."

"The section called narrative has been helpful to use for quick notes I need our team to be able to see and read to be able to better interact with donors on a collaborative basis. When I have needed customer support, they have responded within a 24 hour period, have been helpful and apologetic when things don't work, and work quickly to resolve the issue."

### Cons

"The structure of records is lacking in certain features like household records, soft credit donations, and the ability to distinguish gifts from event registrations."

"The coding aspect, particularly when it comes to customization or more advanced functionality, can feel a bit complex and occasionally requires extra time and patience to navigate."

"The only problem I have is if somebody tries to make a credit card payment on an online form and the credit card does not go through, it automatically generates a receipt #."

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DonorPerfect Reviews, Pros and Cons - 2026 Software Advice