DonorPerfect vs GiveSmart

DonorPerfect has 670 reviews and a rating of 4.52 / 5 vs GiveSmart which has 194 reviews and a rating of 4.57 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

DonorPerfect

GiveSmart

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.52 / 5 (670)

4.57 / 5 (194)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

April 6, 2021

December 6, 2020

Pros/Cons

Pros
Donor Perfect is very user friendly! Easy to use and the customer service is EXCELLENT!
Easy to use, with great customer support. Does what it's supposed to do. I love that it is in the cloud.

Cons
Report is a little tricky at times but Support is always there to assist,
The email integration is a bit clunky, but they are working on it.

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Pros
It is easy to use the basics of the program. The support I received was great on the things I did not know.
Having used this 3 years now, I appreciate being able to access previous years' info and descriptions. The reporting functionality is fantastic and I love being able to see results in real time.

Cons
Because there are so many features to this software, the learning process is a little daunting. However, once you get through it you'll have all you need to make sure that each campaign is successful.
It is a little costly but still in line with other "similar" software

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Pricing

Pricing Range

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2020

Advisor Recommendations

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52 Recommendations

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Downloads and related articles

Pricing Guide

2020 Nonprofit Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Pricing models & ranges
Unexpected costs
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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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