DonorPerfect vs HandsOn Connect

RATING:

4.5

(1058)

DonorPerfect has 1058 reviews and a rating of 4.55 / 5 stars vs HandsOn Connect which has 23 reviews and a rating of 4.09 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (1058)
4.1 (23)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 25, 2024
September 4, 2018
Pros/Cons
  • Pros

  • How easy it is to use and the dashboard is very user friendly and displays all of the information in an easy to read format.
  • They are constantly updating and adding new features to better Donor Perfect. The software is so user friendly and the customer service is amazing.
  • Cons

  • I find it difficult to run reports. There are a lot of upgrade features that you have to pay.
  • Bundles are confusing - it’s hard to remember what is an add on and what is part of the main pla.
Read all user reviews
  • Pros

  • Easy to use, customizable, and great customer service.
  • Looks like it might be a nice product but HOC can't make it work for us. Looks like it might be a nice product but HOC can't make it work for us.
  • Cons

  • This is the most user-unfriendly program I have ever used. They have two separate admin portals, one that doesn't work, and the other is the most confusing admin portal I have ever seen.
  • Need assistance from outside staff to implement major changes in the template. Limited in how forms look to our users.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
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$
Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2017

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos