About DoorLoop

DoorLoop is 50% off until 2022! Get a fully customizable rental property management software that helps manage your properties from one place. Unlimited free training, support, and migration is included.

Try it risk-free, no credit card needed. Rest easy with our no questions asked 30-day money back guarantee.

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Key features of DoorLoop include custom reports, document storage, online advertising and role-based access permissions. Its accounting suite lets supervisors access financial statements and collect rent via credit cards, automated clearing house (ACH) or other channels. Additionally, managers can receive maintenance requests, track progress across work orders and...


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35 Reviews of DoorLoop

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(35)

35

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 35 results

November 2020

Irving from DRAGONFLY INVESTMENTS, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

The easiest and most affordable

Pros

Definitely the ease of use. Our last software took us months to figure out, and cost a fortune for training. After a few painful years, we finally made the switch because they didn't have certain features we wanted that doorloop offered. To say the software is easy to use is an understatement. We only needed two training sessions (an hour each), and felt like we were proficient enough to get going. What took months before, not only took a matter of days. It definitely took the pain out of migration and training.

Cons

I'm still waiting for the Zapier integration to be fully connected with all the apps so we can start doing some automation with our other programs.

Reasons for Choosing DoorLoop

The cost and ease of use

Reasons for Switching to DoorLoop

Because I felt like we had to be accountants to use the software. It took 45 minutes to reach tech support which simply wasn't acceptable when we have a growing business to run.

December 2020

Izhak from IZM

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Incredible reporting and robust accounting

Pros

I have known many of the founders for several years and they have an impressive record of successful ventures, so I was lucky enough to get invited for an early access trial. So far I've found it to be incredibly intuitive, easy to use and above all the speed with which I can generate my reports is incredible. From a tenant perspective, the portal has greatly improved my communication and allowed me to easily track maintenance requests submitted by my tenants. I'm excited to grow with the product and already see huge benefits implementing this into my business.

Cons

As I noted, I'm one of the first users to gain access to the system so it's still missing some small features, however after speaking with their support team, even the smallest functionality I will need for my business is on their roadmap to be released over the next couple of quarters.

Reasons for Choosing DoorLoop

The detailed accounting system was a huge part of why I decided to go with DoorLoop as it means I no longer have need for QuickBooks

Reasons for Switching to DoorLoop

The reporting was the biggest draw for me as being able to get a quick and clear picture of everything that's going on is vital for me to be successful

December 2020

Elan from Ppc

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Great

Pros

Ease of use and simplicity. Able to accomplish all tasks in one platform

Cons

Nothing. Everything in the system is great

November 2020

Eli from EroRentals LLC

Verified Reviewer

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Best support by far

Truly revolutionary for our business. We definitely will be recommending this to others!

Pros

The training, onboarding, migration, and support. Getting started couldn't have been easier thanks to them holding our hand and walking us through the entire process. Switching from appfolio was no easy task, but they made it as quick and painless as possible.

Cons

They don't have every bell and whistle yet, but then again, we never really used them before either. This product is way more intuitive and user friendly since it hasn't been cluttered yet with an endless amount of features that no one uses.

Reasons for Choosing DoorLoop

The responsiveness of their team - they contacted me right away and significantly faster than Yardi.

Reasons for Switching to DoorLoop

Never felt like the software was the right fit for us. It was expensive, hard to use, and took forever to train new employees and managers. We've had some issues in the past that were never resolved, and one was a dealbreaker.

December 2020

David from WhitePeak Tech

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

The technology I’ve been waiting for

No software can do every single thing I ever imagined, but with their API, I can most likely accomplish it.

Pros

Definitely the technology of the entire platform. Being a property manager who dabbles in software development, I wanted a software that used the latest and great tech stack that was fast, responsive, mobile-friendly, and could keep up with our needs as we scale the business and our portfolio.

Cons

API documentation could be improved, but I figured it out.

Reasons for Choosing DoorLoop

They were also a new platform, but they didn’t have an API. Almost every other software I tested was built 15+ years ago making their coding language outdated and obsolete. It’s nearly impossible for these companies to compete (tech wise) with a platform built with today’s best programming capabilities. Think MySpace VS Facebook, or Blackberry VS iPhone.

Reasons for Switching to DoorLoop

I needed something more robust than my 20 page Google Sheets with custom macros and data-pulls. Doorloop has an open API that gives me the capabilities to continue building advanced modules on top of their platform, giving us unlimited customization. It’s kind of like SalesForce but for property management, and without the costs of SF.