DoorLoop

RATING:

4.9

(633)

About DoorLoop

All-in-one property management software that helps property managers and owners make more money, get organized, and grow ------------------------------------------------------------------------------ We help you simplify property management by automating tenant and lease tracking, rent and fee collection, accounting and reporting, maintenance requests, and more, through easy-to-use, secure, and reliable software. We care about more than just your business – we care about you. With cutting-edge technology, world-class support, and free educational resources, we empower you to grow personally, professionally, and financially. DoorLoop is one of the only software with an open API and Zapier integration so you can connect and sync with thousands of apps worldwide. The s...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

DoorLoop Pricing

DoorLoop is 50% off your first two months. Try it risk-free, no credit card needed.

Starting price: 

$59.00 per month

Free trial: 

Available

Free version: 

Available

DoorLoop Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for DoorLoop

1 - 5 of 608 Reviews

Csilla

1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2024

Doorloop Is The Leader In Property Management.

User Profile

Izhak

Verified reviewer

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Incredible reporting and robust accounting

PROS

I have known many of the founders for several years and they have an impressive record of successful ventures, so I was lucky enough to get invited for an early access trial. So far I've found it to be incredibly intuitive, easy to use and above all the speed with which I can generate my reports is incredible. From a tenant perspective, the portal has greatly improved my communication and allowed me to easily track maintenance requests submitted by my tenants. I'm excited to grow with the product and already see huge benefits implementing this into my business.

CONS

As I noted, I'm one of the first users to gain access to the system so it's still missing some small features, however after speaking with their support team, even the smallest functionality I will need for my business is on their roadmap to be released over the next couple of quarters.

Reason for choosing DoorLoop

The detailed accounting system was a huge part of why I decided to go with DoorLoop as it means I no longer have need for QuickBooks

Reasons for switching to DoorLoop

The reporting was the biggest draw for me as being able to get a quick and clear picture of everything that's going on is vital for me to be successful

george

Real Estate, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Door Loop for property managment and construction

I am please I purchased the product, and plan on renewing it when my 1 year anniversary comes up.

PROS

I like that it imports transactions from my banks. I like the reporting feature that breaks costs down by property. I like the lease tracking and renewal feature.

CONS

I don't like paying to pay bills, hence I don't use it. There are times that if you dont follow the recommended steps to do an event, such as lease renewal, you can screw up the property, and need to go to technical support to clear it up. I call that stupid user mistakes, but DL will let you make them.

Reason for choosing DoorLoop

I don't remember the exact specifics, but DL seemed to meet all my needs. I liked the interface and the weekly updates to the product. While not the least expensive, it was a lot less than some I looked at. I have just enough properties to kick me into the 'next tier' competing with the big boys, hence more expensive.

Reasons for switching to DoorLoop

quickbooks was to cumbersome, and they kept raising their prices, which teed me off. so i went elsewhere.

justin

Real Estate, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed January 2023

Optimistic, but frustrated User

Disappointed and frustrated are the best words to describe my experience with Doorloop. But I haven't given up yet. I'm invested too much of my own time to give up just yet.

PROS

Overall, the potential of Doorloop is amazing. My sales rep was very persuasive and wish the product was as helpful and as automated as he had implied. Syncing bank accounts via Plaid is a major plus! The UI is much better than competitors.

CONS

The onboarding has been really frustrating. All of customer support is helpful, especially [sensitive content hidden], but access to customer support is limited. In some instance it has taken me over a week to book time with [sensitive content hidden].

Reason for choosing DoorLoop

The Salesperson really sold me on the ease of the product and the automation of financial reconcilation.

Reasons for switching to DoorLoop

I wanted a cloud based software which would speed up data entry by syncing bank and credit card accounts and auto reconciled reoccurring transactions.

Vendor Response

Hi Justin, Thank you so much for your review. We are so glad to hear that our bank sync and UI have been helpful to us. We're sorry to hear that your onboarding process has been frustrating. It's very important to us to make sure that every one of our members works with a real person, not a bot. With that said, we are growing our team in order to make sure that wait times are as low as possible. If there's anything at all we can do to help make the onboarding process smoother for you, please don't hesitate to let us know.

Replied February 2023

Dustin

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Perfect Property Management Solution if you love Automation

Honestly, it's been a game-changer for me. As a one-employee company that relies on contractors to subcontract work to, it feels like DoorLoop is handling a lot of the "back office" work while I can make sure that the key functions are being done to move the business forward.

PROS

The reason I chose DoorLoop is that it was one of the ONLY solutions that had Zapier integrations. For property managers, Zapier is a must have automation tool, but unfortunately many other tools on the market for managing rentals don't support it. This was the primary reason I chose DoorLoop, but so many other surprises have come along with it, such as the customizable website and tenant portals to continue to grow our companies barnd.

CONS

The price is higher than other products I was using previously, but honestly, the automations and the value have made it worth it. Still, it may not be great for some folks with only 1 - 2 properties. For those managers with more who are looking for a scalable solution, this is your best bet.

Reason for choosing DoorLoop

I had some of the alternative products, and honestly their system wasn't nearly as scalable as DoorLoop. I found myself having to build custom solutions to fit my needs vs. just having those solutions/systems built-in to the product.

Reasons for switching to DoorLoop

Avail wasn't very customizable and felt way more clunky than DoorLoop