--- title: "DoorLoop Software Overview 2026 - Features & Pricing" description: "Review of DoorLoop Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/nonprofit/doorloop-profile/" page_type: "product" language: "en" publication_date: "2026-10-21" --- [Home](https://www.softwareadvice.com/) / [Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/) / DoorLoop Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/property/doorloop-profile/reviews/)[Alternatives](https://www.softwareadvice.com/property/doorloop-profile/alternatives/) # DoorLoop Review Custom quote 3 plans Updated October 21, 2026 Written by [Amita Jain](https://www.softwareadvice.com/resources/author/ajain/) Senior Content Writer Edited by [Parul Sharma](https://www.softwareadvice.com/resources/author/parul-sharma/) Editor Wondering if DoorLoop is right for your organization? Our Property Management Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary DoorLoop 4.8 [(719)](https://www.softwareadvice.com/property/doorloop-profile/reviews/) FrontRunner 2026 Pros: - Tenant portal - Online payments Cons: - High cost - Feature availability Pricing Pricing available upon request ### What is DoorLoop: DoorLoop is a property management solution that enables property managers to manage the operational and financial facets of their businesses. Users have access to tools for accounting, managing maintenance requests, and producing a range of reports. As a cloud-based app, DoorLoop gives property managers helpful tools while in or out of the office. ### Why we like DoorLoop: DoorLoop shines with users across all categories, but it glows the brightest when it comes to customer support, where it scores a 4.9 out of 5. It also earns a 4.7 out of 5 for functionality, which is no surprise given the fact it provides a rent tracking feature you can use to make decisions regarding how much to charge for your rentals. DoorLoop's ease of use score of 4.7 is likely buoyed by its API, which makes it simple to integrate its data into other applications. DoorLoop also wins in the [property management software category](https://www.softwareadvice.com/property/), earning the highest ranking among comparable solutions. ### Who should use DoorLoop: DoorLoop is best fit for small businesses and individuals who specialize in property or rental management. The fact that 88% of verified reviewers have between one and 10 employees speaks to DoorLoop's effectiveness for small businesses. DoorLoop is also a good choice for those who want to consolidate multiple property management functions into a single app. Wondering if DoorLoop is right for your organization? Our Property Management Software selection experts can help you in 15 minutes or less. ## DoorLoop User Interface ## Popular DoorLoop Alternatives Main Product DoorLoop 4.8 [(719)](https://www.softwareadvice.com/property/doorloop-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.68Value for money - 4.83Customer support - 4.69Functionality Pricing Available upon request Get Price Alternative Product [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/) 4.5 [(2236)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.36Value for money - 4.43Customer support - 4.27Functionality Pricing Starting at $65.00 per month Get Price Alternative Product [Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/) 4.2 [(337)](https://www.softwareadvice.com/property/yardi-breeze-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.19Value for money - 4.19Customer support - 4.07Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/) 4.6 [(662)](https://www.softwareadvice.com/property/rent-manager-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.61Value for money - 4.73Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [Innago](https://www.softwareadvice.com/property/innago-profile/) 4.9 [(541)](https://www.softwareadvice.com/property/innago-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.95Value for money - 4.87Customer support - 4.77Functionality Pricing Available upon request Get Price Alternative Product [ResMan](https://www.softwareadvice.com/property/ensoware-resman-profile/) 4.6 [(602)](https://www.softwareadvice.com/property/ensoware-resman-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.63Value for money - 4.44Customer support - 4.57Functionality Pricing Available upon request Get Price ## DoorLoop Overview If you’re a growing property manager or owner-operator juggling tenants, vendors, and the books, DoorLoop is built for you. It’s agentic property management software: AI agents work inside the same platform that holds your accounting, leases, and payments, so they act with the full context of your business. These agents answer tenants, run maintenance from request to bill, and take renewals to signature, with new agents added as they ship. Every agent starts at full approval, and you decide how much each one handles. Your rules. Your record. Your AI. You’re never on your... own. DoorLoop includes unlimited support from real people who know property management, plus training by phone or Zoom and data migration to get you live. Ranked #1 for customer satisfaction and usability on Software Advice, and a Software Advice Front Runner every year since 2021. ## DoorLoop Pricing and Plans DoorLoop has three plans. DoorLoop One, DoorLoop Connect, and DoorLoop Multiply are custom-priced. DoorLoop One $2.50 per unit, per month Run your business on the complete DoorLoop platform, with the AI Assistant handling work like writing listings, summarizing information, and turning inspections into reports. Starts at $2.50 per unit per month for your first 100 units, then drops to $1.50 per unit above 100 units.… DoorLoop One plan includes: - AI Assistant - Business phone number - Online rent & fee payments - Accounting & reporting - Rental applications & screening - Lease management - Maintenance management - Tenant Portal - Owner Portal - Two-way communication - CRM for tenants - eSignature - CashPayments powered by Western Union - Showings - Company website - Unlimited users - Unlimited document storage - Full API access DoorLoop Connect $4.00 per unit, per month Everything in One, plus the Receptionist Agent, which answers tenant texts, calls, and portal messages 24/7 using your leases, ledger, and policies. $4.00 per unit, per month.… DoorLoop Connect plan includes: - Everything in DoorLoop One - AI Assistant - Business phone number - Accounting & reporting - Online rent & fee payments - Rental applications & screening - Lease management - Maintenance management - Tenant Portal - Owner Portal - Two-way communication - CRM for tenants - eSignature - CashPayments powered by Western Union - Showings - Company website - Unlimited users - Unlimited document storage - Full API access - Receptionist Agent - Routine tenant requests handled automatically - Free incoming ACH payments - AI rules & permissions - VIP priority support DoorLoop Multiply $5.00 per unit, per month Everything in Connect, plus additional agents that carry entire jobs to the finish, on the rules you set and with your approval wherever you want it. $5.00 per unit, per month.… DoorLoop Multiply plan includes: - Everything in DoorLoop Connect - AI Assistant - Business phone number - Online rent & fee payments - Accounting & reporting - Rental applications & screening - Lease management - Maintenance management - Tenant Portal - Owner Portal - Two-way communication - CRM for tenants - eSignature - CashPayments powered by Western Union - Showings - Company website - Unlimited users - Unlimited document storage - Full API access - Receptionist Agent - Routine tenant requests handled automatically - Free incoming ACH payments - AI rules & permissions - VIP priority support - Maintenance Ops Agent - Lease Renewal Agent - Agent supervision controls - Plain-language action log - New agents included at no extra cost Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of DoorLoop's Pricing Plans Choosing the right property management software for your business can be a daunting task, especially when it comes to understanding the various pricing plans available. To help simplify the process, we've taken a deep dive into DoorLoop's pricing structure and broken down the key features and benefits of each plan. Whether you're a small property manager just starting out or a larger enterprise looking for advanced functionality, DoorLoop of... fers three distinct pricing tiers designed to cater to your specific needs: the Starter Plan, the Pro Plan, and the Premium Plan. In this article, we'll explore the ins and outs of each plan, empowering you to make the best decision for your property management business. \*\*Starter Plan\*\* The Starter Plan is the entry-level offering from DoorLoop for property managers just starting out or those with a small portfolio. At $59 per month (billed annually) or $69 per month (billed monthly) for up to 20 units, this plan provides essential features such as online rent and fee payments, tenant portal, maintenance management, and basic accounting and reporting. \*\*Pros:\*\* - \*\*Affordable:\*\* The Starter Plan offers a cost-effective solution for property managers with limited budgets. - \*\*Essential features:\*\* Despite being the entry-level plan, it includes crucial functionalities such as rental applications, lease management, and SMS communication. - \*\*Scalable:\*\* You can use the Starter Plan for up to 160 units, leaving plenty of room for growth. \*\*Cons:\*\* - \*\*Limited support:\*\* While email and chat support are available, as well as access to the Help Center, phone and Zoom support are not included in this plan. - \*\*Additional fees:\*\* Some features, such as e-signature, come with extra costs. - \*\*Restricted customization:\*\* Advanced customizable dashboards and API access are not available in the Starter Plan. \*\*Pro Plan\*\* The Pro Plan, priced at $119 per month (billed annually) or $139 per month (billed monthly) for up to 20 units, is the most popular choice among DoorLoop users. It builds upon the Starter Plan's features, adding advanced accounting and reporting, live bank connect, QuickBooks online sync, and more. \*\*Pros:\*\* - \*\*Comprehensive feature set:\*\* The Pro Plan offers a wide array of features to streamline property management tasks, as well as more advanced financial tools. - \*\*Enhanced support:\*\* In addition to email and chat, this plan includes phone and Zoom support for more personalized assistance. -\*\*Listings integration:\*\* Allows you to list your properties on platforms such as Zillow, Dwellsy, Trulia, and HotPads. \*\*Cons:\*\* - \*\*Higher cost:\*\* The Pro Plan is more expensive than the Starter Plan, which may not be suitable for smaller property management businesses. - \*\*Some additional fees:\*\* While reduced compared to the Starter Plan, certain features like eSignature and ACH payments still incur extra costs. - \*\*Limited users:\*\* The Pro Plan does not include unlimited additional users, which may be a drawback for larger teams. \*\*Premium Plan\*\* The Premium Plan is the top-tier offering from DoorLoop, designed for property managers with extensive needs and larger portfolios. At $169 per month (billed annually) or $199 per month (billed monthly) for up to 20 units, this plan includes all features from the Pro Plan, along with VIP priority support, free e-signatures, API access, and more. \*\*Pros:\*\* - \*\*All-inclusive:\*\* The Premium Plan offers the most comprehensive set of features, support options, and integrations. - \*\*Free add-ons:\*\* Many features that incur additional fees in lower-tier plans, such as e-signatures and incoming ACH payments, are included at no extra cost. - \*\*Unlimited users and storage:\*\* This plan supports an unlimited number of additional users and provides unlimited data storage, making it ideal for larger teams and data-intensive operations. \*\*Cons:\*\* - \*\*Highest cost:\*\* The Premium Plan is the most expensive option, which may not be feasible for smaller property management businesses. - \*\*Potential underuse of features:\*\* Some users may find the extensive feature set unnecessary for their specific needs. - \*\*Merchant application fee:\*\* While most additional fees are waived, the Premium Plan still requires a merchant application fee. \*\*Conclusion\*\* After analyzing DoorLoop's pricing plans, it's evident that they provide scalable solutions designed to accommodate property management businesses of various sizes and complexities. - \*\*For small or growing property management companies:\*\* The Starter Plan offers an affordable entry point with essential features such as online payments, tenant portals, and maintenance management. However, as the portfolio expands, the limitations of this plan may become apparent. The Pro Plan provides a more comprehensive feature set, including advanced accounting, integrations, and enhanced support, making it a better fit for businesses with increasing needs. - \*\*For established or enterprise-level property management firms:\*\* The Premium Plan delivers the most value, particularly for those managing a large number of units and requiring advanced functionality. The inclusion of priority support, free eSignatures, custom convenience fees, and API access can significantly streamline operations and justify the higher monthly cost. When selecting a plan, property management companies should carefully consider their current portfolio size, growth projections, feature requirements, and budget. By aligning these factors with the appropriate pricing tier, businesses can optimize their operational efficiency, tenant satisfaction, and financial performance. It's crucial to choose a plan that not only addresses immediate needs but also supports future growth and scalability. ### How does DoorLoop pricing compare to alternatives? Explore how DoorLoop's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | DoorLoop4.8[(719)](https://www.softwareadvice.com/property/doorloop-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.7 | | [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/)4.5[(2,236)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/) | $65.00 /mo | Available | Not available | 4.4 | | [Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/)4.2[(337)](https://www.softwareadvice.com/property/yardi-breeze-profile/reviews/) | $1.00 /mo | Not available | Not available | 4.2 | | [Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/)4.6[(662)](https://www.softwareadvice.com/property/rent-manager-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.6 | | [Innago](https://www.softwareadvice.com/property/innago-profile/)4.9[(541)](https://www.softwareadvice.com/property/innago-profile/reviews/) | Free | Not available | Available | 5.0 | DoorLoop4.8[(719)](https://www.softwareadvice.com/property/doorloop-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.7 - [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/)4.5[(2,236)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/) * * * Starting price $65.00 /mo Free trial Available Free version Not available Value For Money 4.4 - [Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/)4.2[(337)](https://www.softwareadvice.com/property/yardi-breeze-profile/reviews/) * * * Starting price $1.00 /mo Free trial Not available Free version Not available Value For Money 4.2 - [Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/)4.6[(662)](https://www.softwareadvice.com/property/rent-manager-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.6 - [Innago](https://www.softwareadvice.com/property/innago-profile/)4.9[(541)](https://www.softwareadvice.com/property/innago-profile/reviews/) * * * Starting price Free Free trial Not available Free version Available Value For Money 5.0 ## DoorLoop Features Drawn from insights across 719 verified reviews, we've outlined DoorLoop's best and worst rated features and how they stack up against the average rating. DoorLoop's score Category average DoorLoop's Best Rated Features For Commercial Real Estate 5.0 3.59 category average Property Management 4.88 4.06 category average Rent Tracking 4.84 4.19 category average DoorLoop's Worst Rated Features Reporting & Statistics 3.45 4.12 category average Portfolio Management 3.50 3.73 category average Third-Party Integrations 3.67 3.72 category average - Popular features found in Property Management Commercial Properties Communication Management Contact Management Document Management For Residential Listing Management Online Payments Rent Collection Rent Tracking Tax Management Tenant Tracking Work Order Management - More features of DoorLoop 1099 Preparation Accounting Accounts Payable Accounts Receivable Activity Dashboard Activity Tracking Ad hoc Reporting AI Copilot Alerts/Notifications Analytics API Asset Lifecycle Management Background Screening Bank Reconciliation Billing & Invoicing Budgeting/Forecasting Calendar Management Cash Flow Analysis Cash Flow Management Channel Management Client Portal Commercial Leases Commercial Property Management Complaint Management Confirmations/Reminders Contact Database Credit Card Processing Credit Check CRM Customer Database Customizable Branding Customizable Reports Customizable Templates Dashboard Data Capture and Transfer Data Import/Export Data Visualization Digital Signature Document Storage Drag & Drop Dynamic Pricing Electronic Payments Electronic Signature Email Alerts Email Templates Expense Tracking Faculty/Staff Management File Sharing File Storage Financial Management Financial Reporting For Commercial Real Estate For Mobile Homes For Property Managers General Ledger Generative AI Guest Tracking Inspection Management Insurance Management Invoice Management Late Fee Calculation Lead Management Lease Management Lease Origination Lease Tracking Maintenance Management Maintenance Scheduling Marketing Management Mobile Access Mobile App Multi-Channel Communication Multi-Location Occupancy Management Overdue Payments Owner Portal Payment Processing Portfolio Management Property Database Property Management Real-Time Data Real-Time Notifications Real-Time Reporting Recurring Invoicing Recurring/Subscription Billing Reminders Reporting/Analytics Reporting & Statistics Residential Leases Residential Properties Retail Leases Role-Based Permissions Search/Filter Self Service Portal Service Request Management Strategic Planning Task Management Template Management Tenant Management Tenant Portal Tenant Screening Third-Party Integration Third-Party Integrations Transaction History Transaction Management Transaction Monitoring Trust Accounting User Management Utility Billing Vacancy Management Vendor Management Violation Tracking Visual Analytics Web-based Deployment Website Management Workflow Management ## DoorLoop Integrations Based on 719 verified reviews, we've identified products most frequently integrated withDoorLoop. [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) Integration rated 4.5 from 11 reviews Marilyn Randazzo CFO Used for less than a year Reviewed February 2024 "CPA uses it to manage my bookkeeping & loves it as well." [Zapier](https://www.softwareadvice.com/cloud-management/zapier-profile/) Integration rated 4.8 from 11 reviews Dustin Summers Owner and manager Used for less than a year Reviewed January 2024 "Being able to automate various functions has saved me tons of time." Zillow Rental Manager Integration rated 4.5 from 3 reviews Plaid Integration rated 5.0 from 2 reviews Microsoft Excel Integration rated 4.0 from 2 reviews LeadSimple Integration rated 5.0 from 1 review QuickBooks Time Integration rated 2.0 from 1 review Google Workspace Integration rated 5.0 from 1 review See all 35 integrations ## DoorLoop Key Sentiments We analyzed 719 verified reviews for DoorLoop to find out what actual users really think. Most Positive Sentiments Ease of use 86% Positive 8% Neutral 6% Negative Many reviewers say DoorLoop is easy to navigate, with an interface that helps them manage properties with little effort. Users point to the clean layout, straightforward menus, and customizable settings that make it easier to organize information and access key tools. They also mention that the platform reduces paperwork and supports day‑to‑day tasks even for those who are less comfortable with technology. Customer support 86% Positive 9% Neutral 5% Negative DoorLoop earns frequent mentions for its responsive and well‑informed support team. Users appreciate help during onboarding, troubleshooting, and ongoing training, often noting quick responses and accessible live support during business hours. Reviewers also highlight that the team listens to feedback and incorporates it into updates, which helps reduce the learning curve and improves their experience with the tool. Tenant rent management 55% Positive 35% Neutral 10% Negative When it comes to rent management, users rely on DoorLoop to handle online payments, lease tracking, and tenant communication. They value the tenant portal, where renters can make payments, submit maintenance requests, and receive automated reminders and receipts. Many reviewers say the system simplifies onboarding new tenants, tracking payment history, and maintaining organized property records, supporting portfolio growth, and clearer communication with renters. Least Positive Sentiments Lease management 31% Positive 52% Neutral 17% Negative DoorLoop is often recognized for its lease management tools, which help users organize documents, track renewals, and manage electronic signatures. Reviewers appreciate customizable templates and automatic reminders that reduce administrative work. Some users, however, report issues with deleting leases, moving tenants between units, or managing more complex lease terms. Payment processing 37% Positive 35% Neutral 28% Negative Users use DoorLoop’s payment processing to receive rent and make payments, enjoying the convenience of online transactions and automated billing. They appreciate features like recurring payments, payment tracking, and the ability for tenants to pay by credit card or eCheck, but some users report challenges with third-party payment processors, delays in fund transfers, and a lack of options to void payments or customize payment workflows. Accounting 51% Positive 27% Neutral 22% Negative Many reviewers note that DoorLoop’s accounting features help organize financial records, generate reports, and track expenses. Users say these tools support day‑to‑day bookkeeping and year‑end reporting. At the same time, some mention that more advanced accounting tasks and certain reports feel less intuitive and may require extra training or workarounds. ## DoorLoop User Reviews ## DoorLoop customer ratings - Overall rating: 4.8/5 - Total reviews: 719 ### Rating distribution - 5 stars: 627 reviews (87%) - 4 stars: 78 reviews (11%) - 3 stars: 5 reviews (1%) - 2 stars: 4 reviews (1%) - 1 star: 5 reviews (1%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.7/5 --- ### Amazing support and service! - Overall rating: 5/5 - Reviewer: Andrew H. - Industry: Real Estate - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The sales and support teams make Doorloop a great partner. They always strive to give me the best attention to detail! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Doorloop has been the perfect fit for our PMS needs. The best feature is the customer support. The Doorloop team are easy to reach and always at the ready to answer questions or concerns. Onboarding is super simple, training is a breeze, and the software is always becoming more intuitive and helpful. Strongly recommend! #### Cons The only negative is that when a new feature is released, sometimes there are unintended consequences of the update that cause glitches. They are always promptly addressed though. Just a small annoyance. --- ### Super Easy !! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I am super happy to be able to track all our various units in 2 different cities. All the different reports available, quick and easy customer support, sure makes keeping track of rents and tenants super easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The layout makes it super easy to use & can't wait to get into reports available. As a brand new user with 2 short days training from an old employee, I was able to figure most of it out on my own without any help.. Thanks DoorLoop. #### Cons Haven't found anything yet :-) And I am sure the more I get to use it, I will still not have anything to like the least. --- ### Good System for Managing Properties - Overall rating: 5/5 - Reviewer: Izabella V. - Industry: Construction - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I’ve had a pretty good experience with DoorLoop. I like that everything is pretty easy to find and it doesn’t take a ton of time to figure things out. I also like the customer side of it since tenants can access what they need without having to constantly reach out for basic things. It makes communication and keeping track of payments and other information a lot easier. There are a few things that took some getting used to, but overall it’s been a solid system to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about DoorLoop was how easy it was to use. The interface is pretty straightforward, and it made managing properties, tenants, and payments a lot more organized without feeling overly complicated. #### Cons The only thing I’d say is that there were a few features that took a little time to get used to, but overall it wasn’t a big deal once I got familiar with the system. --- ### Awesome Experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 1-3 years · monthly - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have really enjoyed using DoorLoop. It has made property management much more efficient and has reduced many of the headaches that come with managing properties, tenants, and day-to-day operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros DoorLoop is efficient, easy to use, and provides great value. It has helped streamline our property management process and makes it much easier to keep everything organized in one place. #### Cons I honestly have not experienced any major issues with DoorLoop so far. There is always room for continued improvement and additional features, but overall, I have been very satisfied with the platform. --- ### DoorLoop for StartUp Property Management Companies - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive. I feel confident in using and setting tenants up with. The overall functionality for the price is awesome! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'm on the Starter version of Door Loop and we have been using it for almost 2 years. Its a great value if you're just starting out and wanting something that's fully functional and easy to use. We have 10 units and the text messaging, work orders, leases, automatic posting of rents and taking payments along with Door Loop app for tenants helps us to run our business without a physical office to maintain. Its very user friendly and easier to use than some of those more complicated property management software out there. #### Cons I'm on Starter version so if I stepped up I'm sure the other functionality I would like would be available. We're watching our pennies though and are satisfied for the money with what we have. I do hate having to login and authenticate so much but I guess that's the way things are now. #### Vendor response Thank you, Laura! It's great to hear DoorLoop has helped you run your business, especially without a physical office. We're glad that it's been so valuable for your team. On logging in: we hear you, and we'll pass that feedback along to the team. If you ever want to explore what else DoorLoop can do as you grow, reach out to us at support@doorloop.com. Thanks for being with us for almost two years, Laura! Here's to many more. Replied October 2026 --- ### SRL review of Door Loop usage. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Human Resources - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Since we have been using Door Loop for our company, Serenity Recovery Living your system makes it quite easy to keep track of our clients and what they have paid and also and especially any balances due and or owed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate to the different features of Door Loop, In my humble opinion extremely user friendly. #### Cons I really didn't have much for dislikes of Door Loop. I did like the original version better as compared to Door Loop 2.0 . #### Vendor response Thank you, Michael! It's great to hear DoorLoop's been so easy to navigate for your team at Serenity Recovery Living, especially for tracking client payments and balances. On the update: we're always refining DoorLoop based on feedback like yours, and we have some exciting updates coming soon that we think you'll love. Thanks again, Michael! Replied September 2026 --- ### Big mistake buying this software - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I feel like I've been robbed of the time and money I spent. Software is flawed. Difficult to speak with a human being. Customer accounting is glitchy. Don't ask too many questions, because it's tough to get answers. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Their online coverage of the software is quite comprehensive, but it appears to be focused only on getting people to buy. #### Cons Most of the stuff covered in the marketing does not truly cover the customer experience. At the point of onboarding, they have friendly people, but the system is too glitchy. I can't run my business off of friendly. I need a system to be accurate and to perform - even according to its own parameters. It doesn't - so they kept telling me there will be a new version coming out that fixes those glitches. It seems like they spend more on marketing than software development. #### Vendor response Hi David, thank you for taking the time to write this, and for the conversation we had over the phone. We're sorry the onboarding experience did not go the way we would have liked, and we understand why you feel this way. Your feedback is genuinely useful, and it will help us do better for the next customer in your position. If you ever decide to give us another look down the road, we would welcome the chance to make it right. Replied September 2026 --- ### Property Management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good, I do like putting rentals on there and having them blasted out to all the websites quickly. I also like the chat feature. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Rent collection; lease management; communication with prospective clients. Payment options and payouts. #### Cons Dashboard- doesn't seem to have the widgets that I would use most readily available. I have to click multiple things. #### Vendor response Thank you, Corrine! It's great to hear you've enjoyed using DoorLoop for rent collection, lease management, and communication with prospective clients. On the dashboard: feel free to reach out to us at support@doorloop.com and let us know which widgets you'd want front and center, we'd love to hear more. We appreciate you taking the time to share this, Corrine! Thanks again. Replied September 2026 --- ### Good value, intuitive interface - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Commercial Real Estate - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We tried a few others and DoorLoop provided the best value and most intuitive user interface for both tenants and employees #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to learn and onboard new employees and tenants, good value for the cost, customizable lease terms into the future #### Cons It can be challenging to troubleshoot tenant issues and triangulate with the DoorLoop support team and the tenant #### Vendor response Thank you, Braden! It's great to hear DoorLoop's made onboarding new employees and tenants so easy, and that the value and interface have stood out compared to other options you tried. On troubleshooting tenant issues: we hear you. Coordinating between you, our support team, and your tenant can add friction, and that's valuable feedback for us to work on. If you run into this again, feel free to loop in support directly at support@doorloop.com so we can help close that gap in real time. Thanks for sharing your thoughts with us, Braden, we appreciate it! Replied September 2026 --- ### Thumbs up DoorLoop - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I’ve had a great experience with DoorLoop and the customer service team is very quick to respond to my inquiries. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros DoorLoop is a very user-friendly software and the customer service is bar none! The interface is easy to navigate. #### Cons Having a rent collection amount threshold. I realize it’s a control feature but it makes it difficult to onboard a tenant. #### Vendor response Thank you, Travis! It's great to hear DoorLoop's been so user-friendly for your team, and that our customer service has been quick to respond whenever you reach out. On the rent collection threshold: that's a fair tradeoff to flag, security controls can add friction during onboarding. We'll pass this along to the team, and if you want help finding a workaround for your setup, please reach out to us at support@doorloop.com. We really appreciate you taking the time to share this, Travis! Thanks again. Replied September 2026 --- Showing 1 - 10 of 719 Reviews [See All Reviews](https://www.softwareadvice.com/property/doorloop-profile/reviews/) ## DoorLoop FAQs - What is DoorLoop used for? DoorLoop is used to combine various elements of property management into a single, mobile, digital solution. For property managers that have more than one type of property, such as commercial and residential, DoorLoop prevents them from having to get multiple apps to manage their business. - How secure is DoorLoop? DoorLoop uses encryption to protect user data. It also has strict access controls to limit the number of people allowed to see sensitive data. DoorLoop is a cloud-based application, so user and customer data could be exposed if an attacker managed to bypass the cloud provider's security protocols. - What are the benefits of DoorLoop? DoorLoop's primary benefit is efficiency. Instead of having to go back and forth between multiple pages in a spreadsheet, you can see vital business data in a single dashboard. For instance, you can get charts and graphs reporting profits and losses, recent payments received, tenant requests, unpaid rents, occupancy rates, and rental applications still in process all on a single screen. - How do I contact DoorLoop customer service? You can contact DoorLoop via phone, live chat, or email. DoorLoop's contact page allows you to submit a contact form and start chatting in real-time while also providing a toll-free number, one for the United States, the U.K., and Israel. - How do I create a DoorLoop account? You can create a DoorLoop account by downloading their mobile app and signing up on your mobile device. You can then log in to your DoorLoop account on that device or any device connected to the internet via DoorLoop's website. ## DoorLoop Popular Comparisons [Buildium vs DoorLoop](https://www.softwareadvice.com/property/buildium-property-manager-profile/vs/doorloop/)[Yardi Breeze vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/yardi-breeze/)[Rent Manager vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/rent-manager/)[Innago vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/innago/)[ResMan vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/ensoware-resman/)[Entrata vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/entrata/)[TenantCloud vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/tenantcloud/)[Guesty vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/guesty/)[AppFolio Property Manager vs DoorLoop](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/doorloop/)[PayHOA vs DoorLoop](https://www.softwareadvice.com/compare/61833-PayHOA/vs/449921-doorloop/)[Propertyware vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/propertyware/)[Condo Control vs DoorLoop](https://www.softwareadvice.com/property/condo-control-central-profile/vs/doorloop/)[SimplifyEm vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/simplifyem/)[RentRedi vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/rentredi/)[Rentec Direct vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/rentec-direct-property-management/)[RentalReady vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/rentalready/)[Zillow Rental Manager vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/zillow-rental-manager/)[Hemlane vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/hemlane/) [Compare All Alternatives](https://www.softwareadvice.com/property/doorloop-profile/alternatives/) Stuck Between Options? 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