My overall experience has been exceptional, the EasyHOA guys are easy to talk to, attentive and responsive and the getting up and running process was basically painless. I am the HOA Treasurer and took over a year ago; I found that we struggled with retaining good and consistent financial and CC&R violation records especially when a board member changed to a new person. We struggled with follow-up but having everything on one place is solving those issues; I believe that in the long run our Board Members will be more involved and less stressed in doing the things the Board needs to do. I also believe that our Homeowners will be more involved with their community and board because of the transparency we are achieving through EasyHOA.

We love that everything is in one place-financial, violations & requests. Once an invoice, violation or request is posted, it remains there--no more loosing paper. Being a self-managed volunteer HOA Board, everyone has their own busy life so we always have a problem with follow-up, EasyHOA is helping us because we can easily see what is due or what violation has been sent and needs follow-up. I love their customer service, they are very attentive and quick to respond. I also liked that we had one team member to help us with the set-up; not the call in and speak to the next available agent who didn't know us from Adam. Professionally I was a CFO and went through many software implementations in my career of which every one was a nightmare and required many individuals to implement; we had 2 people to get EasyHOA up and running and it was so easy and quick and to get people trained to use it. They are very good at trying to implement additional functions based on issues, questions or suggestions we have made.

It would be nice to have the "Reports" section improved to allow more reports or the creation of our own reports and to be able to modify what is included in an existing report. It would be nice to have some feature to know or be reminded that a primary homeowners doesn't have email or telephone so we need to print & mail. I understand they are working on a feature to have roles within the Board members to limit what can be changed and by whom.

F A N T A S T I C ! Not only are they easy to work with, but they reach out to me to make sure I'm happy with the platform and to see if there's anything that needs improvements.

Customer service exceeds expectations. When I have questions, I can call or email my contact and I have a response right away. It was very easy to set up the owners and contact info. Easy to email all owners or groups. It stores all of correspondence for quick review. Financial reports are easy to find and read. Overall, it's a great fit for my management company.

There are a few accounting issues that we are working to straighten out. Overall, it's fantastic.

Easy transition from our last local property management company. Easy set up and great customer support.

They are still a relatively new company so there are some functions that are still being developed. However, they are always listening to our ideas and needs and are working to fill those needs.

Overall, this is a great find with a reasonable price for HOA management.

The implementation and data population process was fairly simple and straight forward. The customer support is great! Timely responses to all my questions and requests for assistance have been provided.

Having a written "instructions" manual or guide that defined the terms used by this particular software would be helpful. Some of the processes and functions are still in developmental stages.

The app was easy to set up. EasyHOA assisted inthe entire set up.

Inability to draft print correspondence.