All Easy HOA Reviews
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Easy HOA Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.8
Value for money
4.8
Functionality
4.4
Pros
"Gives us everything we need for an HOA board and its members, particularly the ease at submitting ACCO requests and approvals; communication with board and members; and money matters."
"It has allowed a small team to create systems and processes, so most everything is now automated and self-serve for the homeowners."
"The best part is their customer service — they always answer the phone, respond quickly, and take the time to walk us through any questions without ever making us feel rushed or silly for calling."
Cons
"Searching for documents is non-existent except for a surface search of whatever is showing on the page (IOW, same as the browser's text search on the page); inability to move folders (files can be moved; folders cannot)."
"It should be trivial to bundle up all the form submission values and stuff them in the emails that go out, but no such luck."
"The ability to waive fees does not seem to be possible or it is not easy to locate as an admin."
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