--- title: "Easy HOA Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Easy HOA. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Easy HOA is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/easy-hoa-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [HOA Software](https://www.softwareadvice.com/property/community-hoa-software-comparison/) / [Easy HOA](https://www.softwareadvice.com/nonprofit/easy-hoa-profile/) / Easy HOA Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/easy-hoa-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/easy-hoa-profile/alternatives/) # Easy HOA User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 98 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 69 reviews (70%) - 4 stars: 23 reviews (23%) - 3 stars: 6 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It has allowed a small team to create systems and processes, so most everything is now automated and self-serve for the homeowners. - Payment Processing: The built-in payment system has streamlined our dues collection process, with automated reminders and clear records for each homeowner. - The software has made managing our HOA much more efficient by simplifying tasks like communication, financial tracking, and document management. While there are some areas for improvement, such as more flexibility in custom reporting, the platform has significantly reduced the time and effort needed for administrative work. ### Most mentioned cons - The interface is slow, we understood the neighbors would have more access by interacting through the directory, the email and text services are not easy to access, the forms are annoying due to the fact that a owner must login to access them so they get recorded as a request. - Searching for documents is non-existent except for a surface search of whatever is showing on the page (IOW, same as the browser's text search on the page); inability to move folders (files can be moved; folders cannot). - I found a few issues in prepping the 2026 budget where items I archived in the chart of accounts were still showing on the new budget. ## Easy HOA customer reviews Showing reviews 1-25 of 98 (page 1). ### Great Program, Great Customer Service - Overall rating: 5/5 - Reviewer: Joyce A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been extremely positive. What makes it the best are people who assist you in making the program so easy to use. Going above and beyond, like [sensitive content hidden], cant be beat. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love how it makes my life easier by simplifying responsibilities as a treasurer of my hoa. As example, sending out invoices to homeowners. Also, cannot beat their customer service especially with [sensitive content hidden]. Hes the best!!! #### Cons Just wish that the program sent me a notification when someone paid online. Other than that, cant be beat. #### Vendor response Joyce, thank you so much for the thoughtful review—we really appreciate you taking the time to share your experience. We’re thrilled to hear that EasyHOA is helping simplify your responsibilities as a treasurer, especially with tasks like sending invoices. That’s exactly what we aim to do, so it’s great to know it’s making a real difference for you. We also truly appreciate your kind words about our support team. Providing responsive, helpful service is a big priority for us, and we’re glad that’s been reflected in your experience. Thank you as well for the feedback on payment notifications—that’s a great suggestion. We’re always looking for ways to improve, and insights like yours help guide what we build next. We’re grateful to have you as part of the EasyHOA community! Replied April 2026 --- ### Makes life easier - Overall rating: 5/5 - Reviewer: marie m. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I am very satisfied. I hope we can continue learn and utilize all the features offered. The user support has been exceptional! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our 8 unit self managed HOA signed up with EasyHOA in July 2025. There was definitely a learning curve in getting all our information loaded and all our old documents sorted and filed on the website. The support staff is very, very helpful and helped me every step of the way. No matter what my questions were, they answered them promptly and courteously. After using the system for several months, I find it easy to use. Being able to pay condo fees online has made life so much easier and faster for me as treasurer. I like that everything is documented and the handover to any future treasurer should be much simpler. I did investigate getting finance only management from local companies, but their quotes were hundreds of dollars a month to do essentially the same thing we are getting from EasyHOA for a much more reasonable cost. The website does offer other features, such as an up to date directory, tracking of repair requests, voting, surveys, and communicating within the website rather than your personal email inbox. I'm gradually trying to introduce these features as I think they will be beneficial. #### Cons I do find the budget prep and end of year accounting a little inflexible. I would love to be able to issue an EOY treasurer report, but there is not a report for that yet. All the info is there, as all the expenses are categorized and tracked, but I had to do some manual charts to be able to sum it up in a simple form. I found a few issues in prepping the 2026 budget where items I archived in the chart of accounts were still showing on the new budget. #### Reasons for choosing Easy HOA I valued the emphasis on customer service and the pricing was very fair. Many other products were really geared for bigger communities and had features that did not apply. #### Reasons for switching to Easy HOA Box. com was over $500 per year and only stored documents #### Vendor response Thank you Marie!!! That is super nice of you to give us such great feedback. We look forward to working with you and your condo association, please let us know if you need anything at all! Replied February 2026 --- ### It’s okay, better than having nothing. - Overall rating: 3/5 - Reviewer: Nikki B. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A bit disappointed, I didn’t know I was going to feel this way until after we had set up so many files and sold the neighborhood on it so I feel a little stuck with it to be honest. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The initial concept was my favorite part of EasyHOA. The customer service seems to be above average. Unfortunately, the customer service representatives can’t change or fix the system so we end up having polite conversations that really don’t go anywhere. #### Cons The interface is slow, we understood the neighbors would have more access by interacting through the directory, the email and text services are not easy to access, the forms are annoying due to the fact that a owner must login to access them so they get recorded as a request. #### Vendor response Hi Nikki, Thank you for taking the time to share such thoughtful and honest feedback. We truly appreciate you recognizing the original vision behind EasyHOA and the efforts of our customer support team. We’re genuinely sorry to hear that your experience has fallen short of expectations Your comments around system speed, communication tools, directory access, and form workflows are valid and helpful. While our support team may not always be able to make immediate system-level changes, feedback like yours directly influences our product roadmap and prioritization. Several of the areas you mentioned are actively being reviewed as we continue to improve usability and performance. We would truly value the opportunity to reconnect with you to understand your specific pain points and see if there are configurations, workarounds, or upcoming enhancements that could improve your experience. Thank you again for your candor. Your feedback helps us build a better product. Replied March 2026 --- ### Easy HOA, Made it Easy! - Overall rating: 5/5 - Reviewer: Kris B. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are a new HOA and researched quite a few companies before choosing Easy HOA, and we couldn’t be happier with our decision! They made the setup process quick and simple, and even added custom functions specifically for our needs. The best part is their customer service — they always answer the phone, respond quickly, and take the time to walk us through any questions without ever making us feel rushed or silly for calling. They also helped us seamlessly integrate the owner login tab directly into our existing website, which made things incredibly easy for our owners. Their pricing is extremely reasonable, especially for the level of personal service and support they provide. We highly recommend Easy HOA for any association looking for a reliable, responsive, and user-friendly management solution! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer service, cost, options, ease of use. Easy to access on all devices and multiple members can access at the same time. #### Cons There has been a little bit of a learning curve for this software but they are more than helpful. I would have said a con was lack of tutorials, but I just found the help tab which walks you through the troubled areas easily. #### Reasons for choosing Easy HOA They would help with the initial setup and the cost was reasonable. They did a professional presentation to our board and checked all our boxes #### Vendor response Hey Kris, thank you for the kind words! We look forward to working with you for many years to come! Replied October 2025 --- ### Easy HOA, Perfect Fit - Overall rating: 4/5 - Reviewer: Cheryl M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, we have had a great experience with Easy HOA. It is perfect for a smaller community such as ours. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Homeowners have indicated it is easy to use. The system admins found it relatively easy to use and learn. The support topics and videos are great! Calling into support is also great! They are very pleasant and helpful. It is great value for the money. Online payment processing is easy to set up. The use of templates and the ability customize them is also a huge benefit. The app does everything we need from dues, violation, and request management. #### Cons The reports are good but can be better. We are still working with the reports so we may not be fully aware of which will give us what we need. #### Reasons for choosing Easy HOA After the demo we found Easy HOA had easier to use functionality, gave us everything we needed, was secure and the cost was within our price range. #### Vendor response Thank you Cheryl!!! We appreciate it :) Replied September 2025 --- ### Just like the name Easy HOA... - Overall rating: 5/5 - Reviewer: Greg E. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience, converting from QB to Easy HOA was very fast and we actually were up and running weeks before we anticipated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and visibility to home owners. Was able to get all home owners entered and properties seperately, so no history is lost. #### Cons Not an easy way to print past due statements, yes one by one can be sent. Would be nice if it would automatically send reminders out monthly on past dues. #### Reasons for choosing Easy HOA We looked at several options and the ease of use and specific build was key to our decision #### Reasons for switching to Easy HOA So much easy to keep things strait and gives HOA members visibility #### Vendor response Hi Greg, thank you for the feedback! I will reach out to you about some of your questions/concerns about printing statements. You actually can print past due statements in bulk and you can send out auto reminders monthly on past dues. I'll reach out and help you get a better understanding of those two things. Thanks again - EasyHOA Replied September 2025 --- ### EasyHoa is GREAT - Overall rating: 5/5 - Reviewer: Toni M. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Absolutely fantastic. No complaints. ***** The team is great and response is fantastic. Love the personalization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our HOA system was an excel spreadsheet. Easy HOA team was with us all the way during the conversion. The first time we ran the financials the entire team was ecstatic over the features - and it was EASY. I especially like the delinquent payment Invoicing -which saved hours of manual work. It is simple to use and very affordable for all this software offers. And, the secure data storage is fantastic. #### Cons There was no interface to directly capture Zell payments. Would like a simpler voting and/or approval process #### Reasons for choosing Easy HOA Ease of use and screen was easy to read and follow #### Vendor response Thank you Toni, we are so happy that our software is saving you a ton of time. We really appreciate you and look forward to working with you for a long time :) Replied September 2025 --- ### Use EasyHOA and keep Management Companies out of your HOA - Overall rating: 5/5 - Reviewer: Jana S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent- from the startup all the way through today two years later, when I have a question I get rapid, Clear responses in a timely manner #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service help when starting up was easy to understand and very hands on help vs templates emails. My customer service help was fast. It’s hard these days for people to respond in an urgent manner. Refreshing to get the help needed rapidly #### Cons I would have to really push myself to find something - and if I could it would be nitpicking. I came back to this question after I finished the survey to add something- “I’ve got nothing” #### Reasons for choosing Easy HOA The forced drop down above did not have the Management Companies name. The price for sure was a factor. The walk through presentation showing the ease and that it was very user friendly #### Vendor response Jana you are awesome, thank you for the honest feedback! :) Replied September 2025 --- ### A Treasurers Perspective - Overall rating: 5/5 - Reviewer: John S. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy HOA has received a very positive reception from our community. We love the tools for sending emails and texts to the homeowners as well as the community webpage. The Easy HOA team has been fantastic to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using the tool for almost a year. Was easy to setup, easy to use, a wide variety of functionality and a good value for our small HOA #### Cons Cost to utilize vendor payment functionality. As a small HoA our banking partner does not provide a robust payment solution. We found the new vendor pay fu tonality to be cost prohibitive for us at this time. #### Reasons for choosing Easy HOA Cost and functionality. This also included ease of use and setup. #### Reasons for switching to Easy HOA Better functionality, better transparency and visibility to our finances. The creation of an owner portal and online presence. #### Vendor response Hi John, thanks for taking the time to give us a solid review. We are super close to starting to beta test our new vendor bill pay option. Our developers have been working on an integration that would enable all of the HOAs that use our software to pay their bills through the EasyHOA software. Stay tuned Replied September 2025 --- ### Early Assessment - Overall rating: 5/5 - Reviewer: Paul S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive so far. This week I ran into a pain setting up a budget. I had to enter individual budget item values, save them and then start again to enter another budget item value. It would be better if we can enter all of the budget item values and then accept the new budget as a whole once. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I rated 5 stars mostly because the customer service has been very good when we have had questions. The team has been very responsive. The software also provides a lot of bang for the bucks. #### Cons Still developing basic financial reporting interfaces. I can see that effort is being made to enhance this. #### Reasons for switching to Easy HOA Functionality and additional features associated with HOA management. #### Vendor response Hey Paul, thanks for taking the time to leave us a quick review. Yeah, creating those budgets in the program can be a daunting task. I will pass this info over to our dev team and we can look at improving that process. Thanks for the recommendation and thanks for the kind words about our support team. We are super grateful for your business, please let us know if there is anything we can do for you! Replied September 2025 --- ### Spring Lake HOA loves Easy HOA - Overall rating: 5/5 - Reviewer: Martin H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Relatively easy onboarding process. Lots of great help from customer support. THe You tube videos and the email templates were very helpful. So far only a few HOA members have interacted with the website but those they have, has made my life easier as the HOA president. I am planning to drop our cpa as the accounting features are sufficient and recreate what I pay a book keeper to do. I am also excited about the ability of the website to send out our annual dues notifications and allow for online payments.. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It consolidates all the communications and document storage. HAving a website with a dedicated phone number and email simplifies our ability to document, record and share information among the board of directors. #### Cons The learning curve. I admit I was a little confused at first, trying to figure out where various benefits were hiding. However customer support was fantastic! #### Reasons for choosing Easy HOA seemed less costly, a little friendlier support staff., #### Vendor response Thanks Martin! We appreciate you :) Replied September 2025 --- ### What's so easy about EasyHOA? - Overall rating: 5/5 - Reviewer: Joy F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered It took some time for our HOA to research various HOA software products and [sensitive content hidden] was especially kind and patient while we made our decision. He answered all of our questions and provided demo videos and phone calls with other team members so that we had all the information needed. We are just getting started and already it is so easy to work on the website program. I won't hesitate to recommend them to any HOA. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Obviously, just how easy it is to communicate with the whole team. There is great value in the product and options that they provide. The option to have them "take care of the books" makes being treasurer a pleasure. #### Cons Can't think of a single thing. We haven't come across anything we don't like yet. #### Reasons for choosing Easy HOA We liked the product overall and the options that were available. --- ### Efficient HOA Management with Exceptional Customer Support - Overall rating: 5/5 - Reviewer: Christina B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Easy HOA has been positive. The software has made managing our HOA much more efficient by simplifying tasks like communication, financial tracking, and document management. While there are some areas for improvement, such as more flexibility in custom reporting, the platform has significantly reduced the time and effort needed for administrative work. Additionally, the customer service has been exceptional—any issues we’ve encountered have been promptly resolved by our responsive support representative. Overall, it’s a valuable tool that has enhanced our HOA’s operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I liked most about Easy HOA is its user-friendly interface and the way it streamlines communication with residents. It has been a great tool for organizing and tracking community activities, and the reporting features are easy to use and very helpful for managing HOA finances and compliance issues. It has significantly reduced the time spent on administrative tasks, making our HOA operations more efficient overall. #### Cons What I liked least about Easy HOA is that some features, such as custom reporting or document organization, can feel a bit limited in terms of flexibility. Additionally, there have been occasional glitches with the notification system, where important messages weren't consistently delivered to all residents. However, any issues we've had have been addressed quickly—whenever we've reached out to our customer service rep, he has responded **immediately**, providing excellent support and ensuring things are resolved as quickly as possible. #### Reasons for switching to Easy HOA We made the switch from AppFolio to Easy HOA because our former property management company used AppFolio, and when we parted ways with them, the license we had paid for didn’t transfer to us. This was disappointing, especially since we had paid for a full year of service. Easy HOA offered us a seamless alternative, and we’ve been pleased with the overall functionality and support it provides for our HOA needs. --- ### Easy HOA software - Overall rating: 5/5 - Reviewer: Carol B. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Knowledgeable support, quick response, and friendly service. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User friendly software with many useful options pertaining to HOA management. #### Cons No user App, although it is a work on progress. #### Reasons for switching to Easy HOA We made the switch to Easy HOA in order to offer credit card payments for the quarterly dues and to also have a website with the other tools. --- ### HOA Management System - Overall rating: 5/5 - Reviewer: Kim C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered F A N T A S T I C ! Not only are they easy to work with, but they reach out to me to make sure I'm happy with the platform and to see if there's anything that needs improvements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer service exceeds expectations. When I have questions, I can call or email my contact and I have a response right away. It was very easy to set up the owners and contact info. Easy to email all owners or groups. It stores all of correspondence for quick review. Financial reports are easy to find and read. Overall, it's a great fit for my management company. #### Cons There are a few accounting issues that we are working to straighten out. Overall, it's fantastic. #### Reasons for switching to Easy HOA I tried the other company for several months. It was very difficult to get the financial records straight and the amount of time I spent entering the data was endless. We have owners that own multiple units and the bookkeeping was impossible to keep separate by owner and unit. The portal was difficult to navigate as well. --- ### Lots of potential - Overall rating: 4/5 - Reviewer: Jackie G. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like the option for making payments. We are not utilizing most of the other pieces, which is too bad. We really need to post minutes and notes. Also, we don’t have email addresses for many neighbors, so communication is not always totally reliable. Not the fault of Easy, but limits us in using it for our main method of communication. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It offers so much to do but we didn’t get enough training to utilize all it offers. Our Board members are not committed enough to learn it all. #### Cons Email sequencing gets very confusing. Also, I need larger fonts, but every time I start a new lparafraph, it defaults to the smaller font, making it very challenging to use with my low vision issues. #### Vendor response Hi Jackie, thanks for the review, sorry you get confused on the email sequencing. We are making some improvements to that, in fact we met about that a few weeks ago and its on our product development team's radar. The learning curve for the board can sometimes we difficult, feel free to have them reach out to our support team, we are happy to work with them :) Replied October 2025 --- ### EasyHOA gets five stars! - Overall rating: 5/5 - Reviewer: MARK L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Supportive staff is very responsive, and walked me through the initial set-up as well as any other questions that came about afterwards. They are all knowledgeable and helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use; software is very intuitive. Provides valuable financial reporting. The database keeps all homeowner information in one place. #### Cons I have not yet found anything that I would consider a con. The EasyHOA software has completely streamlined our accounting processes, and made communicating with Homeowners very easy. #### Vendor response Thank you Mark, that is super nice of you for taking the time to review our product! Please let us know if there is anything you need, as you know, we are always here to help! Replied September 2025 --- ### cherokee lake FBC - Overall rating: 5/5 - Reviewer: Nancy C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to use and Customer Service is awesome!!! I also like the help with setting up our website and the cost of the service can't be beat. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros customer service - the people are always ready to lend a hand to help find an answer to your questions. #### Cons I feel like adding more reports would definitely be an asset to market and also benefit your new and existing customers. #### Vendor response Thanks for the kind words Nancy, we do have awesome support, we are super blessed to have such a great in-house team. Thanks again, please let us know if you ever need anything! Replied September 2025 --- ### Our First HOA software package - Overall rating: 4/5 - Reviewer: Tom D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think having a software management package is crucial to transferring leadership of the HOA from generation to generation of volunteers. Otherwise, each succession of leadership needs to recreate the directory and communication systems. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software package makes it possible for a small (18 unit) HOA to have some key management features such as directory, emails, online dues billing and online payment. EasyHOA also offers a website, online surveys and online voting...which we haven't yet put to good use. Staff have been very responsive to our needs whenever we ask. #### Cons The learning curve for surveys has kept us from using this feature more. My first survey just wasn't useful, so it became a distraction from the other software features for users new to the software. #### Vendor response Thanks Tom for the feedback, we would love to help you understand how to use the surveys in our software a little better, give us a call or shoot us an email anytime. Happy to help out! Thanks again Replied September 2025 --- ### HOA Administrator - Overall rating: 4/5 - Reviewer: Sue C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great way to organize an HOA and keep track of actions the service has been exceptional and instructional videos are helpful #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Ease of use and value of product. we can keep all documents relayed to each property in one place which provides a historic look #### Cons The email and text system is cumbersome. Having the addresses and phone numbers at hand is great but too many steps to use efficiently. It is good that all correspondance is kept in one spot. #### Vendor response Thank you Sue! We are happy that you like our software and that you are likely to recommend us to another person. We appreciate it! Replied September 2025 --- ### Great Bang for the buck! - Overall rating: 5/5 - Reviewer: Johnathan H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Overall great experience. While the system is newer and still growing, I believe the system is still a great value for our money. The team at EasyHOA has been great to answer questions and get us setup and online! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Simplicity of use and value for the cost! We looked at several options for software and this one seemed to offer the best value to meet our needs. #### Cons Inability for property owners to pay multiple property's fees at the same time with only one payment. Additionally, the dashboard and voting has limited adjustability. Documents are not able to be versioned or updated without simply uploading a new document and removing the old one nor can they be modified directly within the site. It's not really a working file section, more of a repository for records. There is no way to automatically share financial data with the property owners. #### Vendor response Thanks so much, Johnathan. We have enjoyed working with you so far. We are working on that multiple-pay feature for homeowners. We do have that feature for board members but not for homeowners yet. As far as the documents go and sharing financials you should give us a call to see if we can help. I know that we can share financial records with homeowners but not quite clear on the concern with documents. We are continually working on making things better so give us a call to discuss. Thanks again! Replied March 2025 --- ### Great for our HOA - Overall rating: 4/5 - Reviewer: Scott S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. been very pleased with the service. Anytime we have had any issues the service team has been top notch #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Payment processing has been a huge help. You get alot for the money. Membership management is good as well #### Cons No spam filter on email is a big problem. We get a ton of spam mail. No management mobile app. This would help #### Reasons for choosing Easy HOA Better suited for home owner associations #### Vendor response Hi Scott, thanks for the kind words, we appreciate it! Replied September 2025 --- ### Easy HOA review - Overall rating: 4/5 - Reviewer: Dmitry V. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros easy-to-use, a reliable creation of HOA Distribution List of all the email addresses #### Cons for some reason(?), it is not possible to add an additional user/owner for each HOA unit (e.g. their email address -so that they will also receive all the messages, if co-owners) #### Vendor response Dmitry thanks for the review. We love getting feedback from customers. We wanted to make sure you knew that under the con section you said you could not add additional owners to an HOA unit. You might have just not of seen this feature. We do have this capability. Maybe give us a call and we can walk you through it. Thanks again! Replied November 2024 --- ### Good Company - World Class Support - Overall rating: 5/5 - Reviewer: Jeff S. - Verified reviewer: Yes - Industry: Facilities Services - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They do much of the heavy lifting and the support team is really great. Seriously good support team and would highly recommend them #### Cons Still learning the system but billing options utilize industry standards and if you have something other than industry standard it's more challenging. I guess we should really be using a standard anyway. #### Reasons for choosing Easy HOA It was priced well for the scale we needed and they were and have added payment and accounting support. Most others were built and priced it seemed for larger scale associations. Ours is only 68 units. --- ### Perfect Software for Self-Managing Your HOA - Overall rating: 5/5 - Reviewer: Kurt N. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EasyHOA is the perfect solution for our small, self-managed association. As a treasurer I can track each homeowner's account status online, and use its simple accounting features to keep track of expenses. It even links to our bank account. Homeowners love the HOA website (which is included in the subscription), where we share documents, offer secure payment of HOA fees, and even conduct votes. I strongly recommend EasyHOA's customer support. Whenever I email a question I know I can expect an answer in less than a day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use for both board members and homeowners Online payment for HOA fees works well Includes everything you need to self-manage an HOA Includes website, voting, email communication, document storage #### Cons Accounting functionality is limited Discovered a few bugs early on that were quickly fixed by the team Reliability of email delivery ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/easy-hoa-profile/reviews/?page=2) --- Easy HOA Reviews, Pros and Cons - 2026 Software Advice