easyTithe

RATING:

4.1

(181)

About easyTithe

easyTithe is a cloud-based donation management solution for churches that enables the collection of donations through customized giving pages, kiosks, iOS and Android apps, Facebook integration, and text messaging. Multiple giving methods aim to increase convenience for donors and grow donations. Flexible payment options support automated recurring giving, credit card, debit card, and ACH (eChecks) processing, storage of multiple payment methods per donor, and the ability to ask donors to cover payment processing fees. Unlimited funds and donors can be managed with easyTithe, and multiple campuses or sites are supported. A control panel enables the management and tracking of donor data. Users can generate a range of custom reports by date range, fund, transaction, and ...

easyTithe Pricing

$0/month Plan: • 3.0% + $0.39 transaction fee • $10 monthly minimum • 1.0% + $0.39 per ACH / eCheck transaction • $10/month security fee $29/month Plan: • 2.6% + $0.39 transaction fee • $0 monthly minimum • 0.75% + $0.39 per ACH / eCheck transaction • $10/month security fee $49/month Plan: • 2.09% + $0.39 transaction fee • $0 monthly minimum • 0.75% + $0.39 per ACH / eCheck transaction • $10/month security fee All plans include online, recurring, and mobile giving as well as event forms. The following services are also available for all plans: • MinistryOne: $39/month • Text Giving: $5/month • Kiosks: $19/month +hardware Contact easyTithe for custom pricing details for high volume plans.

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Available

easyTithe giving dashboard

easyTithe Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for easyTithe

1 - 5 of 181 Reviews

Alan

Verified reviewer

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

easyTithe...a GREAT product!

Our church members LOVE the convenience of online and text giving! Have never heard anything negative from them about the service. On a personal level...I love the product and the personalized customer service! Thank you for providing a GREAT product and an incredible customer service experience!!!

PROS

Love how easy it was to set up and implement. When we started, we began from scratch. The folks at easyTithe helped us establish a merchant account and walked us through the process from start to finish! After having used the service for several years, I can honestly say that easyTithe provides EXCELLENT customer service. From the initial setup, to assistance with questions on usage, to helping with specific transactions...easyTithe has always been top notch!

CONS

Wish it was possible to designate to multiple funds thru text giving...in the same text message. Also, would be nice to allow ACH transactions via text giving.

Vendor Response

Hi Alan! Thank you for your feedback! The functionality on your wish list has been on ours as well, and we're very near completion in rolling out these exciting updates! Soon, you'll be able to give to multiple funds through text giving, as well as give through text by ACH. We're in process of putting the finishing touches on this functionality, and will be sharing more details with customers as they become available. If you have any questions in the meantime, you can reach out to our support team at support@givinghelpdesk.com and we'll be happy to help!

Replied September 2018

Kirk

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2019

Quality Online Giving System for the Price

Again, functionality and versatile features are excellent as well as user interface experience. But the back side of administrating the batch reports is a hit or miss. It would be home run if EasyTithe was able to partner with Aplos cloud accounting software so my monthly reconciliations would be better streamlined.

PROS

multiple features for administrator accounting and reconciliation, ease of use, customer services (most of the time). read below.

CONS

Many of the issues I had prior to the system and user interface upgrade have been resolved. But one thing that has been a recurring issue has been the quality of batch deposit reports over the years. The changes in third-party provider has been frustrating in regards in reconciling donor contributions with the correct fund from the batch deposits posted on the bank side to the batch deposits recorded online. It has improves since, but I would not be surprise if this issue comes up again. I hope I am mistaken and that the quality is moving upward. Also, I am still waiting for EasyTithe to resolve my request to turn off the "Convenience Fee" break-out feature shown on the batch report detail which separates the actual donor amount given and the convenience payout on top of the true contribution. It has been over two weeks now and still waiting word to reverse this function do I can close out the month of July.

Reason for choosing easyTithe

I do not like the name "PushPay" though I think their user-interface is more favorable. I would choose Aplos in a heartbeat since I utilize their accounting software, but their online giving platform features are not as attractive (at least not yet) as EasyTithe.

Martha

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2019

Growing Too Fast

We do not have to do all the PSI

PROS

When we started with EasyTithe all the information I needed was on the first screen. Documentation of donor requests was fairly consistent. We had very few complaints from donors that they could not get set up. Still we have good matching between the deposited amount and the reported amount. The help works fairly well though response has slowed down.

CONS

Issues: Having to go to several screens to research all the information we need to complete a donation receipt. Incomplete donor information and inability to edit to include preferences when it does not pick up on donor entry. Including a donor bounced trans action in another deposit rather than separately deducted from our account. Difficulty of donors to get their preferences entered. Recently a cancelled card was charged and it completed the transaction. Still shows as approved.

Vendor Response

Hello Martha, Thank you for sharing your experience with us! Over the past two months, we have made important and noteworthy improvements to our donor reporter functionality. Being the largest giving provider for churches, ministries, and non-profits, we innovate constantly to meet our changing customer needs. If we can serve you in any way, please let us know! -Jeremy, Director of Giving Support

Replied October 2019

Ken

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2018

EasyTithe is Big PLUS

EasyTithe made our transition from the envelope system to online giving exceptionally smooth. While not all of our members are ready to make the switch, the system is easy to navigate. Many people rarely or ever write checks and easyTithe is a convenient easy to use system for both the user and the church

PROS

We've used EasyTithe online giving platform at church for about seven years. They were very helpful in walking us through the setup process and our members have found the interface easy to access. We like the app-based giving link and that it is included in our package. We continue to add users and believe it has had a positive effect on our overall giving. The user interface is the best part. If it isn't easy people won't use it!

CONS

We would like to have more flexibility in customizing giving reports. The options are limited and our giving secretary has to import data and rework it a bit when she does end of year reports.

Vendor Response

Thank you for your feedback, Ken! We're so glad you've found easyTithe to be a helpful tool for your church. If you're enjoying the native app, we'd also recommend checking out easytithe.com/MinistryOne for an even more robust church app option. Also, thank you for your feedback regarding reporting options. We are always working to enhance features. and input from our customers helps us make sure we're offering the best product possible.

Replied October 2018

Bill

Religious Institutions, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2018

Pretty good and getting better

This is such a win for us as a church as giving online is the way that so many want to give, as opposed to giving in an offering bag at the church. We've recently set up TEXT giving as well and that is fantastic!

PROS

It has solved a necessary issue for us. Online giving to a church is a key way to keep engagement and income moving forward. The interface is easy to work with and the ability to give to multiple funds on the same sign-in is great. Also the ability to see your giving history is big. Additionally, being able to set up recurring donations is very important for both the church and the user.

CONS

The reporting can be a tiny bit clunky but that continues to get better. Also, it used to take forever to get someone on the phone but that is now significantly better. Hold times used to be horrendous but today they are actually quite good.