# Eleo Software Reviews, Demo & Pricing - 2026 > Review of Eleo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/nonprofit/eleo-profile --- [Home](https://www.softwareadvice.com/) / [Nonprofit Software](https://www.softwareadvice.com/category/4280-nonprofit/) / Eleo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/nonprofit/eleo-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/eleo-profile/alternatives/) # Eleo 2026: Benefits, Features & Pricing Wondering if Eleo is right for your organization? Our Nonprofit Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Eleo 4.9 [(172)](https://www.softwareadvice.com/nonprofit/eleo-profile/reviews/) Pricing Starting at $39.00 per month ### About Eleo Eleo is a cloud-based donor management solution designed to help nonprofits build donor databases, manage donor interactions, track fundings, plan events and more. The donor database and contact management features help users build donor profiles and communicate with volunteers and supporters. The donor profiles are customizable, allowing nonprofits to capture the details relevant to them. The list building feature helps to create tailored lists for the entire contact database and initiate targeted campaigns. Eleo can track all kinds of gifts and pledges and can send automated acknowledgments and 'thank you' emails to donors. It can accept and process payments in all forms including cash, check, in-kind, cards and PayPal. Additional features include newsletters and solicitation emails, pledge reminders, assigning tasks to supporters, analyzing campaign performance and generating need-based reports. Eleo offers monthly subscription plans based on the number of donor records. Support is offered via phone, email and live chat, along with online webinars and training sessions. Wondering if Eleo is right for your organization? Our Nonprofit Software selection experts can help you in 15 minutes or less. ## Eleo User Interface ## Popular Eleo Alternatives Main Product Eleo 4.9 [(172)](https://www.softwareadvice.com/nonprofit/eleo-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.94Value for money - 4.95Customer support - 4.71Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) 4.5 [(1445)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.52Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/) 4.8 [(625)](https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.61Value for money - 4.71Customer support - 4.61Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/) 4.7 [(1287)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.58Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $125.00 per month Get Price Alternative Product [DonorSnap](https://www.softwareadvice.com/nonprofit/donorsnap-profile/) 4.6 [(414)](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.77Value for money - 4.78Customer support - 4.31Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) 4.3 [(619)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.28Value for money - 4.30Customer support - 4.16Functionality Pricing Starting at $99.00 per month Get Price ## Eleo Pricing and Plans Starting price: $39.00 per month Free Trial Free Version Affordable Nonprofit Software $39.00 usage based, per month Plan includes: - Client Data Ownership & User Rights - Customizable Dashboard - Data Import Tool - Data Security & Back up - Donor Database & Contact Management (CRM) - Event Management - Gift Entry - Grant Management - Learn More Task Management - List Building Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Eleo Features - Popular features found in Nonprofit Accounting Campaign Management CRM Customizable Forms Donor Management Electronic Payments Event Management Fundraising Management Grant Management Membership Management Registration Management Volunteer Management - More features of Eleo Access Controls/Permissions Accounting Integration Activity Dashboard Ad hoc Reporting Alumni Management Calendar Management Campaign Analytics Campaign Planning Campaign Segmentation Committee Management Communication Management Compliance Management Contact Database Contact Management Contribution Tracking Credit Card Processing Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Document Storage Donation Tracking Dues Management Email Management Email Templates Email Tracking For Nonprofits Gift Matching Management Grant Application Management Grant Award Tracking Interaction Tracking Member Database Mobile Giving Monitoring Online Forms Online Giving Payment Processing Personalization Pledge Management Receipt Management Recurring Giving Reminders Reporting/Analytics Reporting & Statistics Search/Filter Summary Reports Task Scheduling Web Forms Website Integration ## Eleo Integrations Stripe Integration rated 4.9 from 13 reviews Microsoft Excel Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review Constant Contact Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review See all 9 integrations ## Eleo User Reviews Overall Rating 4.9 Ratings Breakdown 5 88% 4 10% 3 1% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.9 Customer support 4.9 Functionality 4.7 Dr. Margaret Q. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 6 months Review source Reviewed October 2025 CEO and Founder 5 Great experience. I love the customer service, the patience, and the expertise of the agents. They're extremely helpful. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer service is great, and live individuals answer the phone right away and resolve your issues. The best customer service I've ever experienced. Cons: Having to manually process donations. When an email is received about a donation, you have to go in and manually process it. Reasons for switching to Eleo The cost was too high and we weren't utilizing all features. Read More ML Melissa L. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for more than 2 years Review source Reviewed October 2025 Hard to beat Eleo 5 Eleo has been a great tool for our organization for over 5 years now. We are a small nonprofit with 3 employees raising around half a million per year. I use other tools in conjunction like excel, and InDesign which is really easy to do by downloading csv's from Eleo. I have always been very satisfied with the customer service, finding them both helpful, pleasant, and prompt. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Eleo is hands down the best priced CRM and offers most of what the other CRMs offer at a quarter of the price. Integrating with our payment processor and website have been key. Being able to customize fields to collect specific information allows for great donor management. There is a great capacity for making reports customizable and being able to filter just the right information for your needs. The above and beyond customer service is extremely helpful and prompt. Cons: In the past I have had issues with forms not functioning during high traffic times like of #GivingTuesday and have chosen to use another provider for this day. In fairness this was several years ago and we have not tried a high traffic day since. From time to time I have researched other CRM's as we grow because a member portal could be useful for our organization and is not offered in Eleo, but it is always just a headache and I discovered that other companies don't really offer anything more than Eleo and are a lot more money per month. Reasons for choosing Eleo Eleo is better priced, less complicated, and very customizable. It had the options we needed (donor management, event management, grant management, stripe integration, website integrated), was straight forward and had helpful service. Read More CT Christine T. Verified reviewer Non-Profit Organization Management 2-10 employees Used weekly for less than 2 years Review source Reviewed September 2024 Website way to slow 3 There are a lot of great features but the processing speed is enough of an issue that I am researching other options. Ratings Breakdown 2 Ease of use 3 Value for money 3 Customer support 5 Functionality Pros: You can do a lot like track donations, create event and donation pages and other links. You can export data. Cons: It could be more user friendly, in my experience there have been several times when it has glitched and I've had to start over on what I was working on. The largest issue is that it is severely slow - like dial up in 1999 processing speed. I have tried it on different computers and my phone and it is extremely slow on all three. Other users from our organization have noted the same thing.I also wish their support was available more often. Vendor Response Thank you for your review of Eleo. We are deeply aware of the slow speed on our current platform. Eleo has plans to release a new version of the software in 2025 that addresses this issue directly. Stay tuned. Replied September 2024 Read More RS Rifka S. Verified reviewer Civic & Social Organization Self-Employed Used daily for more than 2 years Review source Reviewed April 2026 Eleo is the best database, and at a very affordable price! 5 I am not a "technical person" and the customer support at Eleo has been invaluable in my being able to comfortably use all the features available. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We have used Eleo for years for our international nonprofit organization. The customer support has been fantastic. Now that the 2.0 version has launched, all the new features have strengthened our donor relations and ability to collect important data. And all at a very affordable cost so we can direct our income to supporting humanitarian projects. Cons: There are absolutely no complaints about Eleo. We are loyal customers. Over the years whenever there are questions, I received a personal response to help me. Read More JH June H. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 12 months Review source Reviewed October 2025 Donor Software that is Affordable Without Sacrificing Quality 5 We’ve had a fantastic experience with Eleo Donor Management Software! The platform is easy to use, intuitive, and has streamlined the way we track and engage with our donors. The customer service team is outstanding—responsive, knowledgeable, and always willing to go the extra mile to help. On top of that, Eleo is affordable without sacrificing features or quality. It’s the perfect solution for nonprofits of all sizes, and we couldn’t be happier with our choice! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer Service, Value for Money, Reporting, Easy of Use, Safe and Secure, and Organizes all Donor Information Cons: There is nothing that we like the least about Eleo. Comfort Crew for Military Kids is happy with everything that Eleo provides. Reasons for choosing Eleo More affordable and still offered the same features. Read More WS Wayne S. Verified reviewer Consumer Services 201-500 employees Used daily for less than 6 months Review source Reviewed April 2025 Outstanding Tool for Managing Donors, Grants, and More! 5 Overall, Eleo has been an indispensable tool for the Samaritan Bethany Foundation. It’s user-friendly, efficient, and has truly transformed the way we manage our operations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Eleo team is always responsive and offers outstanding support whenever I need it. They've been incredibly helpful in ensuring I get the most out of the platform and customizing it to meet our foundation’s unique needs. I especially appreciate the one-on-one training sessions, and I can always find a convenient time to connect. Cons: The system doesn't support our letterhead template. While I can write the letter, I need to adjust my process to create the final product. Reasons for choosing Eleo Price, customer support (phone included), user interface, customization, reporting, scalability, training and customer reviews. Reasons for switching to Eleo The software is no longer supported by Metafile. Read More RH Robin H. Verified reviewer Non-Profit Organization Management Self-Employed Used monthly for less than 2 years Review source Reviewed May 2025 Two years with Eleo and thrilled to recommend them 5 Professional. Easy to work with. Easy to problem solve (but there were few problems). No extraneous functionality. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Amazing customer service (real person). Economical. Does the job. Easily transferred to another organization when our contract with client changed. We did our due diligence to find a new donor database, and chose Eleo. We've worked with them for two years. I would recommend them to organizations that don't want complexity, drama, or extraneous functions. Five stars. Cons: No cons. Everyone who worked with them found them easy to work with, reliable, clear, and responsive. Reasons for switching to Eleo Ease of use. Simplicity in use. Able to transfer to another department/client easily. xxx Read More MP Michelle P. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for more than 2 years Review source Reviewed September 2025 A Reliable, Affordable Game-Changer for Small Nonprofits 5 Eleo has been a critical, affordable resource for our nonprofit. It is reliable, accurate, and simple to navigate, which has made our work more efficient and impactful. We have seen great success using Eleo for donor tracking, reporting, and fundraising management. For small nonprofits that need a cost-effective yet powerful system, Eleo is a perfect fit. We recommend it highly to organizations looking for a dependable partner in their growth. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Eleo is a very affordable option for smaller nonprofits to access a critical tool in fundraising and donor management. The platform is intuitive, easy to learn, and helps us stay organized without overwhelming staff. Most importantly, the customer service is truly top-notch, responsive, knowledgeable, and always willing to go the extra mile to ensure our needs are met quickly and effectively. Cons: To keep costs low, Eleo does have some limitations in functionality compared to larger, more expensive systems. However, these limitations are rarely a barrier, and the excellent support staff consistently helps us find practical solutions or workarounds that fit our needs. Read More MB Melisa B. Verified reviewer Food & Beverages 11-50 employees Used daily for more than 2 years Review source Reviewed June 2025 Eleo 5 Stars 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Eleo is user friendly and easy to navigate! Uploading documents is a breeze, love all the breakdowns of donations through the years! Reports are helpful and detailed. Support is always quick and helpful! Would recommend to anyone who need to track donations! Cons: No complaints with Eleo, any issues that may come up, are addressed by support and handled in a timely manner. Read More KC Karen C. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 2 years Review source Reviewed December 2024 IAT/BUV Review of ELEO 5 Our overall experience with ELEO has been excellent. It is easy to use and learn, and I am confident that Customer Support, especially \[sensitive content hidden\] will assist me with any questions. The webinars are very helpful. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Using ELEO we are able to track donations, generate mailings and reports from one product. The Customer Support and training materials are superior. \[sensitive content hidden\], Client Support Specialist, has been our "Guardian Angel". Cons: I have not encountered any "Cons". Any questions or items needing clarification are always addressed by training materials in the library or by one of the Customer Support team members. Read More Showing 1 - 10 of 172 Reviews [See All Reviews](https://www.softwareadvice.com/nonprofit/eleo-profile/reviews/) ## Eleo Popular Comparisons [DonorPerfect vs Eleo](https://www.softwareadvice.com/nonprofit/donorperfect-profile/vs/eleo/)[Bloomerang vs Eleo](https://www.softwareadvice.com/nonprofit/bloomerang-profile/vs/eleo/)[Little Green Light vs Eleo](https://www.softwareadvice.com/nonprofit/eleo-profile/vs/little-green-light/) [Compare All Alternatives](https://www.softwareadvice.com/nonprofit/eleo-profile/alternatives/) ## Other Top Recommended Nonprofit Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (619) Recently recommended **119** times [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) **4.5** (1445) Recently recommended **99** times [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/) **4.7** (88) Recently recommended **88** times [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/) **4.7** (1287) Recently recommended **86** times Stuck Between Options? 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