Eleo

RATING:

4.9

(155)

About Eleo

Eleo is a cloud-based donor management solution designed to help nonprofits build donor databases, manage donor interactions, track fundings, plan events and more. The donor database and contact management features help users build donor profiles and communicate with volunteers and supporters. The donor profiles are customizable, allowing nonprofits to capture the details relevant to them. The list building feature helps to create tailored lists for the entire contact database and initiate targeted campaigns. Eleo can track all kinds of gifts and pledges and can send automated acknowledgments and 'thank you' emails to donors. It can accept and process payments in all forms including cash, check, in-kind, cards and PayPal. Additional features include newsl...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Eleo Pricing

Up to 2500 donor records: $39/month Up to 5000 donor records: $59/month Up to 10000 donor records: $99/month Up to 12500 donor records: $139/month Up to 15000 donor records: $159/month Up to 20000 donor records: $199/month

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Available

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Eleo Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Eleo

1 - 5 of 155 Reviews

Bill

Education Management, 11 - 50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2021

Best bang for your donor's buck

christina

Verified reviewer

Sports, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2019

Easy and intuitive!

Eleo is an easy to use system that allows me to track and monitor my donors. When I have needed help, the support I have gotten through email and phone has been quick and effective. I highly recommend eleo!

PROS

Eleo makes sense. I run a small non-profit, with no special fundraising staff, and the Eleo software ease-of-use makes it extremely valuable to me. I don't have the time needed to become an expert on the huge platforms, and eleo can do just about everything that I need.

CONS

The only issue I have had is with combining multiple gifts from a single donor for a letter. I need to have the gifts listed separately, but I don't think eleo does that.

Jamie

Museums and Institutions, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Great Value Product with Excellent Customer Support

I'm finally able to see who my active members are, who has expired, who needs to be contacted, all with a few clicks of a button. We've had a database for years, but the real key to managing a database is to KNOW the data that's held within it. Eleo is helping us get to know our members and contacts more deeply than we did before.

PROS

What attracted our organization most to Eleo is how much bang you can get for your buck. This software has a lot of the same features as larger, more expensive CRM tools, but without the years-long contractual agreements, and with way more affordable pricing for a small/mid-sized non-profit like us. So far, Eleo has really delivered. We finally have a system in place for strategically reaching out to membership and generating the reports we need to analyze our success. I can't wait to see how far we can go with Eleo.

CONS

Integrations with different website platforms is somewhat lacking. For example, embedded forms don't seem to work well with WIX. Also, I'd really like to have membership sign-up forms as an option. However, Eleo's excellent team has helped us find solutions and work-arounds so far for every shortcoming.

Reason for choosing Eleo

No contracts. Flexible pricing based on number of contacts - can grow with us. Included customer support team. AFFORDABLE. Features that we need like the volunteer, credit card, and webforms modules.

Reasons for switching to Eleo

This software was an ancient desktop setup. The reporting functions had long been broken - it was no better than using a Excel spreadsheet. ...Actually, it was worse, because of the great lengths you have to go to even to get an overview of your data. Ouch.

Erin

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2018

Efficiently gets the job done

PROS

I love there is documentation of what i need and who i need it from and everyone can see it at any point in time

CONS

It was a little confusing at first to navigate but once you get into the swing of things it gets easier to use

Karen

Non-Profit Organization Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Highly Recommend

I had never used this program or one like it when I started in my position. I cannot say enough about how easy it is to use; the availability of self-training through the excellent step-by-step training guides in the library & videos; webinars and personalized training; and superior customer support. My overall experience has been fantastic!

PROS

Ease of use and ELEO's training materials and customer support.

CONS

In the short period of time I have used the product, I cannot speak of anything I have not liked about ELEO.