Eleo is a cloud-based donor management solution designed to help nonprofits build donor databases, manage donor interactions, track fundings, plan events and more.

The donor database and contact management features help users build donor profiles and communicate with volunteers and supporters. The donor profiles are customizable, allowing nonprofits to capture the details relevant to them. The list building feature helps to create tailored lists for the entire contact database and initiate targeted campaigns.

Eleo can track all kinds of gifts and pledges and can send automated acknowledgments and 'thank you' emails to donors. It can accept and process payments in all forms including cash, check, in-kind, cards and PayPal.

Additional features include newsletters and solicitation emails, pledge reminders, assigning tasks to supporters, analyzing campaign performance and generating need-based reports.

Eleo offers monthly subscription plans based on the number of donor records. Support is offered via phone, email and live chat, along with online webinars and training sessions.

Dashboard
Dashboard
Dashboard
Donor history
Donor history
Event information
Event information
Gifts
Gifts

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10



29 Reviews of Eleo

Overall rating

5.0 / 5 stars

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Maggie from Act Resource Development

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

I Recommend Eleo all the time

Eleo allows my clients to track the relationship with each stakeholder - donor, volunteer, client, community contact, etc. It allows us to segment lists so we can customize our communication with each person. Nonprofits are all about relationships. Eleo is a vital tool to help you manage the many important relationships your nonprofit has established.

Pros

I have worked with and volunteered at nonprofits for the past 30 years. I am that rare person who likes databases and believes it is one of the most important tools a nonprofit can have. Eleo is easy to use, has dynamite training and support, and is super affordable compared with comparable software programs. Put the data in correctly and you will get out what you need to know to move your nonprofit forward. And if you need help doing it - support will help with that.

Cons

I can't think of anything I didn't like about Eleo. So many nonprofits are paying outrageous software fees without investing in the training to use it properly. Use Eleo, get trained and save money.

Review Source: Capterra

Cara from Non profit Organization

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Pros

Support team and "library" with instructions and screenshots of how to use Eleo features. I like the create a mailing option that automatically creates thank you letters with gift receipts.

Cons

Have to manually input all data - can't automatically upload/import from PayPal, Network for Good, etc.