Eleo Software
FrontRunners
About Eleo
Eleo is a cloud-based donor management solution designed to help nonprofits build donor databases, manage donor interactions, track fundings, plan events and more.
The donor database and contact management features help users build donor profiles and communicate with volunteers and supporters. The donor profiles are customizable, allowing nonprofits to capture the details relevant to them. The list building feature helps to create tailored lists for the entire contact database and initiate targeted campaigns.
Eleo can track all kinds of gifts and pledges and can send automated acknowledgments and 'thank you' emails to donors. It can accept and process payments in all forms including cash, check, in-kind, cards and PayPal.
Additional features include newsl...
Eleo Pricing
Up to 2500 donor records: $39/month Up to 5000 donor records: $59/month Up to 10000 donor records: $99/month Up to 12500 donor records: $139/month Up to 15000 donor records: $159/month Up to 20000 donor records: $199/month
Starting price:
$39.00 per month
Free trial:
Available
Free version:
Available
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Eleo User Reviews
OVERALL RATING
Showing 1 - 5 of 122 reviews
Bill
Company size: 11 - 50 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2021
Best bang for your donor's buck
Rachael
Verified reviewer
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2020
Eleo has been wonderful!
We have really enjoyed it!
Pros
Eleo is really easy to use and the customer service is amazing! And you just can't beat the price!
Cons
The look is a little dated and some of the categorizing of things is not entirely intuitive.
Reasons for switching to Eleo
Salesforce was too big and cumbersome for our small organization.
Kimberly
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2022
Changed the way we work!
We had been using a fundraising database management system that was tied to a computer, not easy to use or customize and cost alot more than eleo. Once we switched to Eleo, we saw an immediate benefit to our fundraising efforts. Now that multiple staff members could access and input information from any location, it increased our ability to connect with and retain donors. With the increased use of remote work, it has increased our productivity and ability to continue to work as a team. We love the easy to use reports and the different ways to access help (videos, guides and resources - there is even a glossary!) I wish we would have switched long ago!
Pros
Ease of use, ability to access from any computer or phone, cost savings, ability to customize, informative dashboard, built in reports
Cons
no drawback that I can think of
Reasons for choosing Eleo
cost
Reasons for switching to Eleo
cost savings drove the decision, but the features and ease of use sealed the deal
Ivy
Company size: 2-10 employees
Industry: Management Consulting
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
Great Quality at Reasonable Price
I have been extremely pleased with Eleo's functionality and the level of customer service that the company provides. Their representatives are courteous, knowledgeable and friendly.
Pros
Eleo is easy to use, easy to learn, and easy to integrate with your communications and finance functions. It is always hard to train staff to use new software and to use it effectively, but Eleo's ease of use makes navigating through the program a piece of cake.
Cons
It would be great if Eleo could integrate with additional merchant services. I'd also like to see more defined user roles- ie- for those organizations who use Eleo for grant tracking it would be great to be able to limit users to viewing only the grants they track.
Reasons for choosing Eleo
While the functionality of Eleo can't be beat for small to mid-size nonprofits, the price for the service is a huge plus.
Brandon
Company size: 2-10 employees
Industry: Accounting
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2019
Limited but happy user
Pros
The flexibility in creating reports and other options.
Cons
From the limited features that I used, I don't have any negatives to mention.
