Eleo has been wonderful!

We have really enjoyed it!

Pros

Eleo is really easy to use and the customer service is amazing! And you just can't beat the price!

Cons

The look is a little dated and some of the categorizing of things is not entirely intuitive.

Great Value Product with Excellent Customer Support

I'm finally able to see who my active members are, who has expired, who needs to be contacted, all with a few clicks of a button. We've had a database for years, but the real key to managing a database is to KNOW the data that's held within it. Eleo is helping us get to know our members and contacts more deeply than we did before.

Pros

What attracted our organization most to Eleo is how much bang you can get for your buck. This software has a lot of the same features as larger, more expensive CRM tools, but without the years-long contractual agreements, and with way more affordable pricing for a small/mid-sized non-profit like us. So far, Eleo has really delivered. We finally have a system in place for strategically reaching out to membership and generating the reports we need to analyze our success. I can't wait to see how far we can go with Eleo.

Cons

Integrations with different website platforms is somewhat lacking. For example, embedded forms don't seem to work well with WIX. Also, I'd really like to have membership sign-up forms as an option. However, Eleo's excellent team has helped us find solutions and work-arounds so far for every shortcoming.

Eleo Online for Small Nonprofit

I'm new to donor management software and using Eleo is helping me to think through how I can make best use of the platform. The staff, support team, and trainers with Eleo are very good, excellent.

Pros

Eleo is attractive for a small nonprofit that I run. The system was easy to set up and the interface is intuitive. I've been using it mostly for event management. I like the simple integration with MailChimp. The training, support, and online resources are outstanding.

Cons

I would like to see a capability added to copy event registration forms.

Limited but happy user

Pros

The flexibility in creating reports and other options.

Cons

From the limited features that I used, I don't have any negatives to mention.

Best bang for your donor's buck

A former volunteer of mine tipped me off to Eleo. Talking with the customer support at Eleo is what convinced me that the move was the right thing for my nonprofit to do. The Eleo team had my database up and running in less than two weeks. This was easily one of the best management decisions I've made this year. It saved me over $3,000 per year and didn't take a PhD in database management to start using it immediately. Do yourself a favor and get yourself an Eleo subscription as soon as possible! You won't regret it!

Pros

Eleo was the solution that I was looking for! Prior to my arrival, my organization had been upsold and contracted into a software that was way overpriced, overly complex to use and had features that our organization would not likely every use. I switched to Eleo within my first three months at The Literacy Council... and it was one of the absolute best decisions that I could have made. Eleo is a breeze to work with! It's value is beyond belief. It's easy to use for my staff. It comes with all of the features that I could ask for in a donor management system... and at a fraction of the cost of my previous provider... and the customer support will knock your socks off! The people at Eleo are kind, friendly and super helpful and supportive. Eleo has saved me thousands of dollars a year and has helped me raise even more than they have saved me. I couldn't endorse this company more if I tried.

Cons

The only con that I have encountered with Eleo so far... is that we didn't get started on it sooner! Especially for a small nonprofit like ours... this feature rich and affordable donor management software is the best that I've come across in over 30 years of working in the nonprofit sector.