About Eleo

Eleo is a cloud-based donor management solution designed to help nonprofits build donor databases, manage donor interactions, track fundings, plan events and more.

The donor database and contact management features help users build donor profiles and communicate with volunteers and supporters. The donor profiles are customizable, allowing nonprofits to capture the details relevant to them. The list building feature helps to create tailored lists for the entire contact database and initiate targeted campaigns.

Eleo can track all kinds of gifts and pledges and can send automated acknowledgments and 'thank you' emails to donors. It can accept and process payments in all forms including cash, check, in-kind, cards and PayPal....


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

100 Reviews of Eleo

Average User Ratings

Overall

4.84 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(85)

85

4 stars

(14)

14

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 100 results

May 2020

User Profile Picture

Rachael from Aspen Science Center

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Eleo has been wonderful!

We have really enjoyed it!

Pros

Eleo is really easy to use and the customer service is amazing! And you just can't beat the price!

Cons

The look is a little dated and some of the categorizing of things is not entirely intuitive.

Reasons for Switching to Eleo

Salesforce was too big and cumbersome for our small organization.

May 2020

Jamie from Historic Boulder, Inc.

Company Size: 1 employee

Industry: Museums and Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2020

Great Value Product with Excellent Customer Support

I'm finally able to see who my active members are, who has expired, who needs to be contacted, all with a few clicks of a button. We've had a database for years, but the real key to managing a database is to KNOW the data that's held within it. Eleo is helping us get to know our members and contacts more deeply than we did before.

Pros

What attracted our organization most to Eleo is how much bang you can get for your buck. This software has a lot of the same features as larger, more expensive CRM tools, but without the years-long contractual agreements, and with way more affordable pricing for a small/mid-sized non-profit like us. So far, Eleo has really delivered. We finally have a system in place for strategically reaching out to membership and generating the reports we need to analyze our success. I can't wait to see how far we can go with Eleo.

Cons

Integrations with different website platforms is somewhat lacking. For example, embedded forms don't seem to work well with WIX. Also, I'd really like to have membership sign-up forms as an option. However, Eleo's excellent team has helped us find solutions and work-arounds so far for every shortcoming.

Reasons for Choosing Eleo

No contracts. Flexible pricing based on number of contacts - can grow with us. Included customer support team. AFFORDABLE. Features that we need like the volunteer, credit card, and webforms modules.

Reasons for Switching to Eleo

This software was an ancient desktop setup. The reporting functions had long been broken - it was no better than using a Excel spreadsheet. ...Actually, it was worse, because of the great lengths you have to go to even to get an overview of your data. Ouch.

April 2021

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Eleo Online for Small Nonprofit

I'm new to donor management software and using Eleo is helping me to think through how I can make best use of the platform. The staff, support team, and trainers with Eleo are very good, excellent.

Pros

Eleo is attractive for a small nonprofit that I run. The system was easy to set up and the interface is intuitive. I've been using it mostly for event management. I like the simple integration with MailChimp. The training, support, and online resources are outstanding.

Cons

I would like to see a capability added to copy event registration forms.

Reasons for Choosing Eleo

The decision was a close call. Eleo is located near my organization and several of their clients are involved with work similar to the mission of my organization. I am very happy with my decision.

March 2019

Brandon from Meals on Wheels of Mercer County

Company Size: 2-10 employees

Industry: Accounting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2019

Limited but happy user

Pros

The flexibility in creating reports and other options.

Cons

From the limited features that I used, I don't have any negatives to mention.

March 2021

Bill from The Literacy Council

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Best bang for your donor's buck

A former volunteer of mine tipped me off to Eleo. Talking with the customer support at Eleo is what convinced me that the move was the right thing for my nonprofit to do. The Eleo team had my database up and running in less than two weeks. This was easily one of the best management decisions I've made this year. It saved me over $3,000 per year and didn't take a PhD in database management to start using it immediately. Do yourself a favor and get yourself an Eleo subscription as soon as possible! You won't regret it!

Pros

Eleo was the solution that I was looking for! Prior to my arrival, my organization had been upsold and contracted into a software that was way overpriced, overly complex to use and had features that our organization would not likely every use. I switched to Eleo within my first three months at The Literacy Council... and it was one of the absolute best decisions that I could have made. Eleo is a breeze to work with! It's value is beyond belief. It's easy to use for my staff. It comes with all of the features that I could ask for in a donor management system... and at a fraction of the cost of my previous provider... and the customer support will knock your socks off! The people at Eleo are kind, friendly and super helpful and supportive. Eleo has saved me thousands of dollars a year and has helped me raise even more than they have saved me. I couldn't endorse this company more if I tried.

Cons

The only con that I have encountered with Eleo so far... is that we didn't get started on it sooner! Especially for a small nonprofit like ours... this feature rich and affordable donor management software is the best that I've come across in over 30 years of working in the nonprofit sector.

Reasons for Switching to Eleo

Blackbaud cost a small fortune each year and was exceptionally more difficult to use.