Eleo

RATING:

4.9

(151)

About Eleo

Eleo is a cloud-based donor management solution designed to help nonprofits build donor databases, manage donor interactions, track fundings, plan events and more. The donor database and contact management features help users build donor profiles and communicate with volunteers and supporters. The donor profiles are customizable, allowing nonprofits to capture the details relevant to them. The list building feature helps to create tailored lists for the entire contact database and initiate targeted campaigns. Eleo can track all kinds of gifts and pledges and can send automated acknowledgments and 'thank you' emails to donors. It can accept and process payments in all forms including cash, check, in-kind, cards and PayPal. Additional features include newsl...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Eleo Pricing

Up to 2500 donor records: $39/month Up to 5000 donor records: $59/month Up to 10000 donor records: $99/month Up to 12500 donor records: $139/month Up to 15000 donor records: $159/month Up to 20000 donor records: $199/month

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Available

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Eleo Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Eleo

1 - 5 of 151 Reviews

Bill

Education Management, 11 - 50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2021

Best bang for your donor's buck

christina

Verified reviewer

Sports, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2019

Easy and intuitive!

Eleo is an easy to use system that allows me to track and monitor my donors. When I have needed help, the support I have gotten through email and phone has been quick and effective. I highly recommend eleo!

PROS

Eleo makes sense. I run a small non-profit, with no special fundraising staff, and the Eleo software ease-of-use makes it extremely valuable to me. I don't have the time needed to become an expert on the huge platforms, and eleo can do just about everything that I need.

CONS

The only issue I have had is with combining multiple gifts from a single donor for a letter. I need to have the gifts listed separately, but I don't think eleo does that.

Kimberly

Non-Profit Organization Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Changed the way we work!

We had been using a fundraising database management system that was tied to a computer, not easy to use or customize and cost alot more than eleo. Once we switched to Eleo, we saw an immediate benefit to our fundraising efforts. Now that multiple staff members could access and input information from any location, it increased our ability to connect with and retain donors. With the increased use of remote work, it has increased our productivity and ability to continue to work as a team. We love the easy to use reports and the different ways to access help (videos, guides and resources - there is even a glossary!) I wish we would have switched long ago!

PROS

Ease of use, ability to access from any computer or phone, cost savings, ability to customize, informative dashboard, built in reports

CONS

no drawback that I can think of

Reason for choosing Eleo

cost

Reasons for switching to Eleo

cost savings drove the decision, but the features and ease of use sealed the deal

Erin

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2018

Efficiently gets the job done

PROS

I love there is documentation of what i need and who i need it from and everyone can see it at any point in time

CONS

It was a little confusing at first to navigate but once you get into the swing of things it gets easier to use

Evett

Non-Profit Organization Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Eleo Review

I enjoy working with this program. It's easy to learn and has the ability to customize many areas. The Eleo staff is super supportive and helpful!

PROS

Eleo is a great fit for this organization. It is a simple user-friendly platform that easily captures information and provides detailed reporting, allowing us to make informed decisions.

CONS

My concerns are being addressed in the 2024 Eleo updates.