The product keeps improving where I think things are already good, and is quick to address current issues.

It was a difficult system for me to learn and I couldn't find much training material for it. The reports you can run are basic and need a lot of manipulation to do any analytics.

The functionality and communication to our CMS does not work well. The implementation also took much longer than expected.

After this we made changes to our requirements and also implemented a milestone tracker which has help every single student.

Offers a variety of different software solutions that integrates with its ERP (Banner or Colleague). Along with a variety of ancillary applications that integrate with the ERP.

The company itself is the worst. Their customer service is abysmal.

Integration with other products can be very glitchy at times. It takes someone with serious knowledge to be able to navigate that process.

Visually appealing and the user interface is easy to use and navigate through tabs. A nice face lift from the older interface.

I would never recommend this service to my worst enemy. Don't walk away from Ellucian, RUN.

Difficult to use | Difficult to maintain | Expensive | Releases are poorly tested by Ellucian QA.

We struggled to get questions answered in a timely manner or correctly.

I guess the only good thing I can say about this software is that it works (kind of) most of the time.

The money you pay and the service you have dont compensate each other.

The navigation shortcuts and codes were difficult to get accustomed to. Some lack of consistency.

Cost: is more costly than some of its competitors. Deployment of newer products to end users could be smoother.

It is awesome to use for allowing students to track degree progress. It is simple for them to log on & see what is still needed.

This product is for higher education institutions. Ellucian is behind many competitors in this space however, it has realized this and  is making positive changes in the right places.

Unless the user  knows what they want there is a chance of getting lost. Ive been using the software for about 4 years now and i sometimes get lost or have to search for specific information.

The community that is always ready to help each other. You can reach out to hundreds of users and get answers.

My workplace uses Ellucian's Banner 9 for a Learning Management System. It's great to use codes to view different records.

The one problem we run into with Ellucian is that training to use the product is difficult. Many screens have specific acronyms to access them, which is hard for people to remember.

As professional in tech I decided to enroll in some part time college classes for enrichment and I was appalled at the software system both schools had for students.

Ellucian powers institutions with technology and services to help students like me to achieve these goals.

A mess of a company and a patchwork of modules.

I love how it has most College Institutes available you can sign into your see your classes you are registered for how much you owe and order your your books from it.

Software patches and updates from Ellucian are notorious for breaking various modules, connections between modules, etc.

This software is one of the most useful software that I have gone though. It helps me a lot in finding scholarship oppartunities.

Data is stored un-uniformly in 'shotgun' style in the database making migration away from banner very difficult. There is no dashboard -- the entire user interface is a very weak showing.

I think it could be a great software for higher education/universities. However, there are flaws and it’s not the most user friendly.

Can't tell you how many times I've been doing something fairly simple and suddenly Ellucian stops working or says a page can't be displayed.

Integration through Ellucian XE. Active user community on Ellucian's eCommunities social media platform.

It has very secure and solid database which is essential for the above mentioned matters.

We use Banner and eRecruit CRM. We expected the CRM/ERP integration to be the best selling point when choosing the CRM application.

I like TT because it is an integrated Database, CRM and CMS - and the system is easy to use with training others a fairly simple process thanks to support from TT.

I don't think there is anything I don't like about the software.

ToucanTech are a very responsive company - they reply quickly and very helpfully to queries and feedback.

As with any software, human error can come into play.

It manages multiple functions which is great for a small office. The customisation is good and I have been impressed by the product enhancements and development since we started using the software.

The integration and launch of the platform to our alumni community worldwide was seamless and we felt very much supported by the ToucanTech team throughout the process.

Fantastic Product so glad we decided on the right software.

The team at Toucan are excellent at providing support to the myriad of queries that I have.

I like how easy the software is to use. It is visually appealing, easy to use and the customer service is amazing.

This is a universal issue when one migrates data from other systems into a new one. Constituent codes and lables remain 'dirty.

The perfect solution to kick start your community management and engagement.

Our previous database system was very limited and so all aspects of the Toucan Tech software are an imrovement for us.

Some of the advanced filters are difficult to master.

It can be frustrating having to enter the same address multiple times when adding details of a family.

The integration of our database was managed by the Toucan Tech support team and our IT department and and was fairly seamless and easy.

The system really allows the administrator to feel like they have both ownership of and a brilliant overview of their data.

We as a department are very pleased with ToucanTeach. It does what it says on the tin and more.

There are often small bugs or technical errors when using the 'advanced filters' to organise records for emails etc.

The benefits have been great, we invested at the same time as launching our bursary fund, so it's great to be working with super professional comms for this important group.

I feel like I am working with a partner, rather than a provider. I'm really grateful that I found ToucanTech and would recommend them to anyone looking for a membership solution.

Excellent product and great company to deal with. You really get to know the team and the customer support is very responsive.

I also like the flexibility of the design hub which gives me the ability to change the design to suit our corporate branding.

Report-writing can be tricky and not all fields are able to be selected. Sometimes the Toucan server can be slow to respond.

ToucanTech is user friendly with great functionality. Adding news, events and photos is so much quicker and easier than our previous system.

The weekly support emails are helpful and let you keep on top of new developments. Graphics are good, we have had good feedback about the 'look and feel' of communications from our alumnae community.

I like that you can customise the layout of the pages to suit your design needs. The advanced filter options to sort member data to choose a specific group is very useful.

We have been delighted with the service from ToucanTech, there is always someone on hand to deal with glitches or queries. We have been happy to recommend it to other schools.

Community integration so easy with ToucanTech.

I think it has a lot of powerful potential and is close to being a very good bit of financial fundraising software to work with.

Excellent support and training. Attractive user interface.

The software is easy to use and is constantly being developed and further improved depending on the need.

It is pretty intuitive, but online / telephone support is good when needed. The team are very friendly and helpful, and will 'take over' the PC to talk you through solutions if necessary.

I love the mass email tool - which allows the creation of attractive emails and analysis of recipients' responsiveness to the content. I also love the integration of our website with the database.

I appreciated that It was easy to get started with basic features and that we can add in additional modules as we progress at no extra cost.

US Dollar

Ellucian is a cloud-based software provider that helps higher education institutions with professional solutions to create a connected campus. Designed for universities of all sizes, the platform provides solutions for departments such as finance, IT, student services, human resources, recruiting and admissions.


Ellucian’s modules comprise Enterprise Resource Planning with products such as Banner, PowerCampus. Elevate and Quercus; Constituent Relationship Management offers products including CRM Advise, Degree Works, CRM Recruit and CRM Advance; Integration and Analytics delivers the products Ellucian Analytics, Ethos framework and Workflow.


Ellucian helps users create strategies, manage resources and deploy services to achieve educational objectives and priorities. The platform provides features such as application management, cloud application hosting, technology management, resource allocation and business intelligence. Support is extended via phone, documentation and an online help desk. Pricing is available on request.



LongDescription

Real Time Analytics

HR Management

Faculty/Staff Management

Enrollments/Onboarding

Admissions Management

Financial Aid Management

Application Management

Document Storage

Student Portal

Colleges / Universities

Financial Analysis

Financial Management

Attendance Management

Attendance Tracking

Student Information/Records

Communication Management

Registration Management

Class Scheduling

Scheduling

Self Service Portal

Student Management

Information Hub

Opportunity Management

Online Payments

Dashboard Creation

Compliance Management

Recruitment Management

Curriculum Management

Fundraising Management

Client Portal

Real-Time Notifications

Forms Management

Workflow Management

Budgeting/Forecasting

Candidate Management

Visual Analytics

Online Calendar

Activity Dashboard

Alerts/Notifications

Mobile App

Event Calendar

Reporting/Analytics

Higher Education

Alumni Management

Payroll Management

Records Management

Learning Management

Third-Party Integrations

Task Management

Document Management

Contact Ellucian for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Ellucian

In Person

Live Online

Webinars

Documentation

Grow your alumni community with ToucanTech, a cloud-based software. It is designed for businesses, universities and schools. It is an all-in-one community software that saves both your time and cost.


With secured protocols and servers, it ensures the security of your data. ToucanTech database lets users easily import, search, update, filter and group records in a few steps. Users can measure engagement, track activities and create custom reports. It allows users to draft and track email conversations including bulk emails. Managing email lists,processing donations and tracking donors become easier with ToucanTech. It connects alumni, which helps them share their precious moments and plan reunions. It is a great knowledge-sharing platform where your alumni can post new stories and other informative content. Social media syncing allows them to share the content and tag friends. It is a comprehensive solution for building community relations.



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