About Engagement Communities

Engagement Communities by MissionBox is a web-based stakeholder engagement solution that provides users with the tools to manage online communication, collaboration, and training. Designed specifically for nonprofits, the platform facilitates the scheduling of events, sharing of content, creation of online communities, and more.

The communication tools within Engagement Communities allow users to carry out workflows across multiple teams, both internal and external and communicate with clients, partners, and other stakeholders. The platform aids collaboration by providing tools such as shared documents, co-editing, approval flow management, and more. It also offers training management functions such as video, webinar, and article sharing, and c...


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Supported Operating System(s):

Web browser (OS agnostic)

8 Reviews of Engagement Communities

Average User Ratings

Overall

4.88 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 8 of 8 results

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May 2019

Marilyn from Friends of the Children Austin

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Engagement Communities review

Pros

I like the data security, accessibility, and how user-friendly this software is. As someone who works in the nonprofit sector and is accustomed to wearing several hats, I appreciate how much support I received in customizing a platform to meet our organization's unique needs.

Cons

The population we are serving provides basic-need instability at a high rate and that limits their access to wireless internet connection. Due to this digital inclusion barrier, this may make it more difficult for some of our caregivers to utilize on a regular basis compared to families that have internet access.

July 2021

Kelly from Workability International

Company Size: 1 employee

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Engagement Communities - Helping us get to where we want to be

Pros

I am the General Secretariat for Workability International (WI), a London-based nonprofit made of up membership organizations around the world. Our board of directors is made up of 15 CEO's (from 9 different countries) of organizations with similar missions of putting people with disabilities to work. As you can imagine, maintaining a social media presence is of utmost importance for us! Getting started with MissionBox was so much easier than what I had endured trying to learn how to program a website software that was outdated! Not to mention that I can connect with a MissionBox Customer Service person so quickly.

Cons

There is a slow ramp up of our members using the platform for interaction... we are constantly working to increase this and Engagement Communities has support us all along the way.

Reasons for Switching to Engagement Communities

We jumped at the chance to work with MissionBox because we felt that they were able to take us to the next level. Simply updating a website wasn't getting the job for us anymore - we needed a more collaborative approach - and Missionbox has delivered! Our members are able to use our site to connect with one another and share their experiences, ask specific questions to another member organization from the other side of the world, and really use our site as a main resource.

July 2021

Kimberly from Siemer Institute

Company Size: 2-10 employees

Industry: Philanthropy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

July 2021

Good platform for national network and still developing...

I am currently neutral on this platform. It has some great benefits and it needs to continue improvements to the enhance the user experience so others will find it beneficial and easy to get what they want from it.

Pros

A common platform for our national network to read updates and hopefully get to network with each other

Cons

The interaction for network partners feels clunky - too many key-strokes to get to what we want.

June 2019

Kathleen from Westerhaus Consulting, LLC

Company Size: 1 employee

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Hard to not engage with Engagement Communities!

We have been able to turn the nonprofit services that my client offers into a robust, person-centered model of delivery for clients to navigate their dreams, goals and lives both independently and with confidence.

Pros

The software is simple to use and has allowed my client to completely customize its design because of its flexibility. What's even better than the software are the people who created it! Mission Box has a very thoughtful, well organized and productive team!

Cons

I do not have any to speak of at this time.

Reasons for Choosing Engagement Communities

Engagement Communities is flexible, optimal, and can be right-sized for any organization to use. Its web-based application allows for clients to access their information in a timely manner through their cellphones.

May 2019

Ryan from Siemer Institute

Company Size: 2-10 employees

Industry: Philanthropy

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Engagement Communities

We have a large network of nonprofit partners with which we communicate regularly. We also have segments of that network that require specific information that is not relevant to the larger network. Engagement Communities allows us to create groups that target each segment when needed as well as communicate with the larger network. We're finding it very useful for this purpose.

Pros

-The implementation team was very supportive and responsive. They helped me design more user friendly and visually appealing sites -It's easy to add content in general, and it's easy to apply that content to multiple groups. This minimizes duplication of effort and helps us communicate with multiple audiences easily. -It's great to have so many tools in one place (event scheduling, document storage and distribution, embedded YouTube videos, etc).

Cons

Overall, it's great and I don't have major complaints. There are some modest limitations to user control of content layout. This isn't necessarily problematic in the grand scheme, but it can mean users might have to go through a few iterations of their design to make it work in a way that's desirable.

May 2019

Amit from United Way for Greater Austin

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

May 2019

Perfect tool for Stakeholder and Collaborative Group Management-- no more email!

Solving the problem of overburdened email communication for large user groups (who received what, etc). Built-in opt-in, i.e. users come to their communities to find the information they need to further their collaborative mission.

Pros

Centralized communication and shared resources to manage board members, nonprofit stakeholders, affinity groups, or any collaborative work group that your organization can customize to build. No more questions about where are the meeting minutes---easy to track conversation threads in one place around any kind of file, document, photo, video, link, etc!

Cons

Early UI issues, but those were quickly improved in first revision.

July 2021

Melissa from V2E

Company Size: 2-10 employees

Industry: Program Development

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

I love mission box

Pros

User friendly I just love it very much

Cons

I haven’t found anything that I don’t like

Reasons for Choosing Engagement Communities

It going with what our company does

July 2021

Yonas from EECRC

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Great tool for community members and Leaders to engage

Amazingly great concept to create such a tool

Pros

The hub is easy to use, great, The support is amazing. Thank you for the [SENSITIVE CONTENT] and staff support.

Cons

For my community as they are have challenges of language and technology. It become tough to engage more. Though the option of language translation is not closed.

Reasons for Choosing Engagement Communities

Loved the idea when it explained by the staff. Love the concept, privacy, flexibility, The support