Awesome. From beginning to end they have supported our end goals and the implementation of their software. They helped us with all sorts of issues and e use their solution for communication, events booking and calendar, room booking and scheduling, two kinds of memberships and numerous products. Couldn't be happier with the product but their service our our rep, were the best part. Lots of support which is so appreciated in a largely volunteer environment.

Findjoo solved all of our issues, it provides our community centre with a robust events calendar, a booking calendar, a database and exemplary way of capturing data, allows for online payment and communications and simply made our largely volunteer organization much more efficient and professional. So many great features in the calendar and room booking pieces. We can manage events and provide a great customer experience at the same time. We received superb customer service from Representative.

Our installation was complex and we chose to implement all of the modules at one, Findjoo held my Hand and Representative helped us get to the end. No complaints.

The software is easy to use once you've got the basics down, and I can't speak highly enough about the customer service we have received. While Findjoo doesn't compare to some other large and much more expensive platforms, I believe it provides the greatest "bang for the buck" you'll ever find. The software did not appear to fit our every need in the beginning, and we didn't even realize some of the features we needed until after the transition from our old platform had begun. At every turn, Findjoo was right there to correct and customize the software so it did what we needed. If you're unsure whether or not this platform is for you, I highly encourage you to setup a trial with them. And from my experience, I'd recommend simulating some of the real-world activities you plan to do, and ask for help doing so. Let these guys show you what can be achieved. We had no idea what the software was fully capable of until we started really using it, and I'm sure we haven't found all the possibilities yet! Bottom line: Affordable, surprisingly customizable, and amazing support. Highly recommended.

The software is very easy to use and the customer support is extremely helpful.

Could be more linkable interaction between sales transactions and member profiles, and perhaps some work on the reporting side, but since just about every request or suggestion we've submitted has been solved one way or another, this is a very minor point.

Findjoo was great for housing client information and ease of access to basic information like phone numbers and emails and easy email marketing. However, the system was not customizable enough and did not offer us the client, membership and payment management that is needed on an every day basis.

We loved the email marketing! Creating emails was very quick and easy with the drag and drop features and making templates made the process even quicker.

We had a difficult time with scheduling and client management. The schedule was not adaptable to our unique business and did not offer membership and payment management that linked to the schedule.

We were able to implement a new membership level based on whether a member had previously been a student affiliate that we would have had to track manually had [SENSITIVE CONTENT HIDDEN] not been able to build it for us.

Very customizable! Our association has lots of unique features and membership levels and [SENSITIVE CONTENT HIDDEN] was able to help us set everything up so the correct data was captured.

It would be nice to have a few more default templates. We had to spend some time figuring out what information is necessary for tax receipts and stuff like that. It would be helpful if that was already coded into Findjoo.

Our overall experience with Findjoo has been seamless. It can sometimes be hard to find a company that has the software plus the communication that Findjoo offers. Our account executive surpasses our expectations which truly plays a huge roll in surpassing our patient needs. What we do is a team effort and Findjoo is a part of our team.

We chose this software for our patients to register for education classes and also a workflow system for our department. We wanted a seamless process that was user friendly but also convenient for our workflow. The software is exactly what we needed but more than that is incredible communication with our account executive. If there is ever a question or something new we would like to try our account executive, [SENSITIVE CONTENT HIDDEN] is a call/email away. The communication is my favorite because we are always growing and changing to meet our patient needs as well as our needs to service them. The software along with the communication allows us to meet our goals daily and allows us to continue to try new ideas.

There is nothing to report here.....anything that we need or that the system does not have, Findjoo is always willing to work with us to find a solution.