Findjoo software


Findjoo membership management solution is a software platform developed for non-profit organizations of scaling sizes and segments. Arts and cultural organizations, associations, higher education, human services, environmental, education, public broadcast, healthcare, national and international groups, and several others can customize the solution to suit their needs.

Key functionalities include donor management, fundraising, charity and event planning, volunteer management, association and membership management, and non-profit marketing and outreach. These features are offered in a fully integrated suite. Online fundraising and member portals are also available to users. Findjoo provides website integration for any payments or donations made online. Calendars, notifications, and appointment reminders are included in order to streamline the outreach process. Electronic ticketing is also available for event planning and organization. Accounting features assist organizations with analyzing their giving history and trends.

Findjoo is browser agnostic and is available on a monthly subscription basis.

Supported Operating System(s):
Windows 7 , Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

8 Reviews of Findjoo

Showing 1 - 8 of 8

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  • Jackie from Whole Body Chiropractic, LLC

    May 2018

    The customer service! Amazing

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The customer service is the best I've ever experienced. They held my hand right from the beginning, weather it was answering questions, doing screen share tutorials, or even changing features to better suit my needs.

    Cons

    There were a few features that did not do what I wanted, but the team was willing and able to change or adapt them for me with little trouble on my end.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kathleen from Hospital & Health Care

    April 2018

    Our experience has been exceptionally positive and our productivity has greatly increased.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    One of the things that is the most beneficial to us is how quickly any changes to records, events or other details are reflected. We are very happy with the customizability of reports and email templates. Database management including sending emails and creating rosters is a seamless process. Findjoo customer service and support is outstanding! Turnaround time for change requests is very fast. Having multiple payment methods and the ability to generate refunds has been very helpful for us. The ease and simplicity of creating events is especially beneficial. Our users appreciate being able to register multiple people for multiple events in one pass.

    Cons

    There is very little that we don't like about this software. We've had a few issues with member records being duplicated.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Andrew from Tri-Cities Off Road Cycling Association

    Number of employees: 11-50 employees

    April 2018

    Findjoo has been a great fit for managing sales of our memberships, donations, products and events

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We used to use systems that included an external mailing list provider, multiple spreadsheets and our bookkeeping software to manage various aspects of our volunteer run Canadian Charity. Newsletters were sent through the mailing list provider, product inventories were tracked through spreadsheets, memberships and product sales were tracked through quickbooks desktop, and membership renewals were only sent out when I remembered to send them off.

    With Findjoo, membership renewal notices are sent out automatically, the newsletters can be sent from within the system, and we can now sell fundraiser tickets and products on our website using the same system. All of it is managed in one place and the purchases are handled through an online POS that integrates with our Quickbooks Online so that the back office is managing itself!

    Cons

    Our website had not been updated for a while, so we had some troubles integrating the POS widget on our site. But the support team has been outstanding and worked diligently to come to a solution. They're in Eastern Canada and we're in the West so we often had their support working after hours to accommodate our volunteers and the time difference.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mireille from Karate Sunfuki Inc

    Specialty: Other

    Number of employees: 2-10 employees

    September 2017

    Very satisfied

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    In general I'm very satisfy I use the program for many event, and I like working with our account excutive.

    Pros

    Very satisfied: have a great support. Excellent price for the quality of the program.

    Cons

    We would need more formation, Like that we will have less question but when you know the program it's easy to work with something we don't know why people that do register do not receive a confirmation by email

    This review was submitted organically. No incentive was offered
    Review Source
  • Michel from Les Amis des Sentiers de Bromont

    Specialty: Associations

    Number of employees: 2-10 employees

    January 2017

    A Robust Membership Management Platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were looking for a robust platform to manage the 1,200 member-members of our association. FindJo meets 100% of our needs, our organization's resources allocated to managing member files and renewing membership annually are now automated. Emails alerting members of the time to renew their membership are sent without manual intervention. We are now able to produce reports to better understand our members.

  • Joe from Missouri Society of Radiologic Technologists

    Specialty: Other

    September 2016

    We use Findjoo to help keep proper track of our members.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We transitioned our membership service from traditional paper to digital. We like being able to sort and target emails based on specific criteria filled in. Also, their Customer Service is spot on and available to help at what feels like all hours of the day.

    Cons

    Part of our membership is college students and due to the different way schools handle dues and/or their curriculum, some schools pay for their students membership and/or conference tickets. Currently, there is no way to have a Program Director register all of their students for our membership due to the fact that accounts have to be established via individual email addresses. Instead, we have those schools that register this way send us paper registration forms and WE manually create their accounts for them. This is only a small part of the big picture though.

  • Amber from Nordic Skiing Association of Anchorage

    Specialty: Environmental

    September 2016

    Findjoo is Great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the high level of customer service we receive from Findjoo and our dedicated account rep. They're very responsive and timely in all communications to them. Regarding Findjoo, it's been great to have the ability to customize our services and the database, member management and user experience have been great.

    Cons

    Any issues we've had with Findjoo, have been resolved or are being resolved by Findjoo's team, which we greatly appreciate.

  • Daniel from Clear Image

    February 2015

    Affordable Solution with great customer service

    Ease-of-use
    Quality
    Support

    We had some complex calendar needs and didn't want to add yet another costly monthly bill. The ability to get the basics down at no cost, as well as the constant emailing with my personal assistant at no charge, allowed us to get up and running - we now take advantage of some of their other services at a mere $5 a month, and feel no pressure to start considering some of their other offerings - like SMS reminders.

    Review Source: Capterra
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