--- title: "FrontStream Software Reviews, Demo & Pricing - 2026" description: "Review of FrontStream Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/nonprofit/firstgiving-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Fundraising Software](https://www.softwareadvice.com/nonprofit/online-fundraising-platforms-comparison/) / FrontStream Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/nonprofit/firstgiving-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/firstgiving-profile/alternatives/) # FrontStream Review From $975/year Free version Free trial 1 plan Wondering if FrontStream is right for your organization? Our Fundraising Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview FrontStream 3.6 [(104)](https://www.softwareadvice.com/nonprofit/firstgiving-profile/reviews/) Pricing Starting at $975.00 per feature per year ### About FrontStream FrontStream’s fundraising software helps nonprofits and socially-responsible corporations raise and process more funds. Panorama helps plan, create, execute and measure the successful of fundraising campaigns and charity events. The interactive web interface helps nonprofits expand their donor base, manage event registration and donor communications. With prebuilt customized templates, users can create branded, personalized nonprofit page where they can tell a meaningful, personal story about their cause and create the awareness needed to raise funds. The software also includes a secure transaction engine that makes donating a seamless, hassle-free part of the process. Panorama creates a page with a unique web address that users can share with friends and family via email and social media. In addition to free personal support for all their organizations, Panorama also provides reporting on all events and supporters, offering complete visibility into campaign success and donor relationships. Do you work for FrontStream? [Manage this product listing](https://www.g2.com/products/frontstream-frontstream/claim_requests/new?auto=true) Wondering if FrontStream is right for your organization? Our Fundraising Software selection experts can help you in 15 minutes or less. ## FrontStream User Interface ## Popular FrontStream Alternatives Main Product FrontStream 3.5 [(103)](https://www.softwareadvice.com/nonprofit/firstgiving-profile/reviews/) Ratings Breakdown - 3.47Ease of use - 3.17Value for money - 3.49Customer support - 3.40Functionality Pricing Starting at $975.00 per year Get Price Alternative Product [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) 4.5 [(1482)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.51Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Givebutter](https://www.softwareadvice.com/nonprofit/givebutter-profile/) 4.8 [(872)](https://www.softwareadvice.com/nonprofit/givebutter-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.82Value for money - 4.74Customer support - 4.49Functionality Pricing Available upon request Get Price Alternative Product [Tithe.ly](https://www.softwareadvice.com/accounting/tithe-ly-profile/) 4.7 [(693)](https://www.softwareadvice.com/accounting/tithe-ly-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.68Value for money - 4.60Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [Zeffy](https://www.softwareadvice.com/nonprofit/simplyk-profile/) 4.8 [(513)](https://www.softwareadvice.com/nonprofit/simplyk-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.96Value for money - 4.86Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/) 4.7 [(1288)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.58Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $125.00 per month Get Price ## FrontStream Pricing and Plans FrontStream has one plan. Basic is $975.00/feature/yr billed annually. Free versionFree trial Basic $975.00 per feature, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does FrontStream pricing compare to alternatives? FrontStream's starting price is $975.00/feature/year. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | FrontStream3.6[(104)](https://www.softwareadvice.com/nonprofit/firstgiving-profile/reviews/) | $975.00 /feature/yr | Available | Available | 3.2 | | [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)4.5[(1,482)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) | $119.00 /mo | Not available | Not available | 4.5 | | [Givebutter](https://www.softwareadvice.com/nonprofit/givebutter-profile/)4.8[(872)](https://www.softwareadvice.com/nonprofit/givebutter-profile/reviews/) | Free | Available | Available | 4.8 | | [Tithe.ly](https://www.softwareadvice.com/accounting/tithe-ly-profile/)4.7[(693)](https://www.softwareadvice.com/accounting/tithe-ly-profile/reviews/) | Pricing available upon request | Available | Not available | 4.7 | | [Zeffy](https://www.softwareadvice.com/nonprofit/simplyk-profile/)4.8[(513)](https://www.softwareadvice.com/nonprofit/simplyk-profile/reviews/) | Free | Available | Available | 5.0 | FrontStream3.6[(104)](https://www.softwareadvice.com/nonprofit/firstgiving-profile/reviews/) * * * Starting price $975.00 /feature/yr Free trial Available Free version Available Value For Money 3.2 - [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)4.5[(1,482)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) * * * Starting price $119.00 /mo Free trial Not available Free version Not available Value For Money 4.5 - [Givebutter](https://www.softwareadvice.com/nonprofit/givebutter-profile/)4.8[(872)](https://www.softwareadvice.com/nonprofit/givebutter-profile/reviews/) * * * Starting price Free Free trial Available Free version Available Value For Money 4.8 - [Tithe.ly](https://www.softwareadvice.com/accounting/tithe-ly-profile/)4.7[(693)](https://www.softwareadvice.com/accounting/tithe-ly-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 4.7 - [Zeffy](https://www.softwareadvice.com/nonprofit/simplyk-profile/)4.8[(513)](https://www.softwareadvice.com/nonprofit/simplyk-profile/reviews/) * * * Starting price Free Free trial Available Free version Available Value For Money 5.0 ## FrontStream Features - Popular features found in Fundraising Campaign Management CRM Event Management For Nonprofits Membership Management Mobile Giving Pledge Management Receipt Management Recurring Giving Registration Management Reporting & Statistics Volunteer Management - More features of FrontStream Absentee Bidding Accounting Accounting Integration ACH Payment Processing Activity Dashboard Activity Tracking Ad hoc Reporting Alerts/Notifications API Attendance Management Auction Management Bid Management Billing & Invoicing Budgeting/Forecasting Buy Now Option Calendar Management Campaign Segmentation Communication Management Contact Database Contact Management Contribution Tracking Credit Card Processing Customer Database Customizable Branding Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Donation Tracking Donor Management Electronic Payments Email Management Email Marketing Email Reminders Email Templates Event Scheduling Event Ticketing Event Tracking Forms Management Fundraising Management Gift Matching Management Goal Setting/Tracking Interaction Tracking Inventory Management Live Auction Member Database Mobile Access Mobile Alerts Online Auction Online Bidding Online Forms Online Giving Payment Processing Personalization Recurring/Subscription Billing Reporting/Analytics Reverse Bidding Silent Auction Social Media Integration Summary Reports Task Management Third-Party Integrations Watch List Website Integration Website Management ## FrontStream Integrations Constant Contact Integration rated undefined from -1 review ## FrontStream User Reviews ## FrontStream customer ratings - Overall rating: 3.6/5 - Total reviews: 104 ### Rating distribution - 5 stars: 29 reviews (28%) - 4 stars: 42 reviews (40%) - 3 stars: 8 reviews (8%) - 2 stars: 12 reviews (12%) - 1 star: 13 reviews (13%) ### Secondary ratings - Ease of use: 3.5/5 - Value for money: 3.2/5 - Customer support: 3.5/5 - Functionality: 3.4/5 --- ### Robust Event Planning That Streamlines Ticketing, Auctions, and Table Assignments - Overall rating: 5/5 - Reviewer: Kris H. - Industry: Education Management - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FrontStream has helped us streamline our donor workflow and event planning process. With previous software, post-event auction and donor information had to be exported from outside sources and imported to the CRM. FrontStream makes this process seamless by allowing us to plan our fundraising events from start to finish, automatically connecting to the CRM. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros I appreciate the robust event planning software, featuring ticketing, silent auction, and table assignments. This has reduced the number of additional spreadsheets that are needed to track these items, allowing us to spend more time stewarding donors and marketing our events. #### Cons I wish the newsletter email options were more thorough. While I appreciate that the software connects with outside sources like MailChimp and Constant Contact, we do not use either of those services and would prefer to keep all newsletter content within our FrontStream account. --- ### Good software for an online auction - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Veterinary - Company size: 11-50 employees - Product usage: 3-5 years · monthly - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We're using Panorama as an online auction at the end of the year and have been successful in achieving our goal. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Bidding for Good is easy to setup with online auction items and the bidding aspect appears to be easy to use by our bidders so that is a big help. #### Cons My Biggest complaint is that it's impossible to change an "Individual" donor to a "Company or Business" donor. I've asked repeatedly to technical support for this and it's clearly not a priority. I especially need a "Contact Name" for the Business donors so thank you letters can be sent out but this has not been added so this is a big issue for me. It's simply an issue of adding a contact field to that database table. --- ### Best support staff - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been a great experience, especially having help from [sensitive content hidden],Customer Success Manager, She is extremely thorough and knowledgeable and was able to help me with what I needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most is the fast response I get from people in customer service. #### Cons There is nothing that I can think of that i like the least --- ### Read this review and save yourself the headache!!!! - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered My organization has been in the process of transitioning out of GiftWorks to a new platform because of the low quality and limitations this programs has. At the beginning of the conversion prosses GiftWorks supplied us with a back up file of our data. Now that we are completing our conversion to a new platform they are refusing to provide us with the backup file we need to complete our conversion. My department has sent dozens of emails and left dozens of voicemails all of which have been ignored. The only way we could actually talk to a person was by calling billing who was then able to convince Customer Support to call us. Wouldn't transfer me, wouldn't give me a direct line! Even then Customer Support was reluctant to talk to me and refused to supply us with the backup copy we needed of our data. Essentially we are risking losing 10+ years of data and they could care less. If you value your data at all I would NOT go with GiftWorks! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros My organizations has used this platform for 10+ years and it has been a nightmare the entire time! As we transitioned out of Giftworks we were only met by road blocks when trying to get a back up copy of our data! #### Cons Customer Service is the Absolut worst!!! I have never been treated with so much disrespect! There is no direct line to contact anyone, and don't be surprised if your support ticket gets closed without a response!!! --- ### Used as a School Data Tracker - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 11-50 employees - Product usage: 1-3 years · weekly - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Overall, Panorama works great for what we need it for: student data tracking. Students are easily able to go to the website and fill out surveys about their SEL growth and tell how they are feeling in both their home and school life. As a teacher, it allows us to see their attendance, their grades, if they are on track to pass the year, etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use Panorama at our school to track student data, absences, growth, and scores. It’s easy to click on a student name and see all the vital information I’m looking for. #### Cons I don’t feel like anything is missing for the purposes that we use this software for. --- ### Never a good customer services experience - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. When it works, good. But at the first sign of an issue I want to just quit rather than deal with inept customer support. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Ability to schedule and conduct an online auction with a geographically dispersed team. #### Cons Many things work well. However, when you have a problem, getting it resolved is likely going to be highly frustrating. No matter how much information I provide, it is as if they read the first 4 words and have bucketed and prioritized our problem. It generally takes several email exchanges to get them out of the original assessment and to actually addressing the problem. This is in spite of me trying carefully to be succinct as to the problem. Then the pace of resolving the problem can be very frustrating while our auction is live for the two week period. Personally, I would switch platforms. I have just resorted to telling people that they must ensure everything is working prior to the auction because the likelihood of getting a problem resolved in the auction timeframe is not likely.To me the company is trying to offer too many services and at least the auction category is appearing to be a non-money maker and receiving only passing attention if any. --- ### Jumpstart - Artez - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Random errors seemed to be fairly frequent requiring a lot of help from the support team, who were not always quick to reply or able to fix the issue. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Improvements to the peer-to-peer event pages made the site appear much less dated. These should be expanded to simple donation forms and non P2P events. #### Cons Frequent issue logging in, searching for a constituent was often difficult (can't search by email address for example, even though it's an available field), reporting not very customizable, can't manually push out receipts for monthly donors when they request them, --- ### Giftworks Cloud is Horrible - Overall rating: 1/5 - Reviewer: Mike S. - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Absolutely frustrating and horrible. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Being able to have multiple users on at one time. #### Cons The Smartlists for generating reports are absolutely horrible. I have been using Giftworks desktop for over 13 years. We don't even get close to using all of the functionality. However, we do use reports like generating how much money has come in for a particular fund. Giftworks Cloud CANNOT do this if the donor gave to more than one fund on their donations. Not only can it not do this, it doesn't even give you totals when the donor has one fund. Trust me, you DO NOT WANT to use this software. It is a total train wreck. --- ### Not for everyone - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 1/5 - Functionality: 2/5 #### Pros Definitely a lot of options. Allows all the users you need. #### Cons Really no way to manage all data. The ticketing, guest tracking, and general maintenance in this area is non-existent. It seems that those creating this software understood a lot about the data collection needed, but have never actually run an auction themselves. --- ### Unfortunate surprises when migrating to the cloud - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Philanthropy - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered For anyone who has used Firstgiving event software, I would not recommend the GW cloud platform. #### Ratings breakdown - Ease of use: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros The desktop version was intuitive, worked well for us for 10 years. Mailings, report functions worked well. Integration with FirstGiving for events was bumpy, but worked with GW tech support. The customer support staff - in the past and since the migration to the cloud format - have been responsive, even when they don't have good news to report. #### Cons We discovered a month after the migration that the developers had brought over 4 years of past (and unwanted) data from FirstGiving events, and now we have over 200 duplicate records, and 200 duplicate payments that we're being told must be manually removed thru a process that will take days. As a small nonprofit, we don't have the manpower to resolve. Trying to shake a thank you letter out of this system is difficult and in no way intuitive, and the reporting function is buried in "smartlist" constructs, leaving us with many manual steps. The documentation is inadequate. --- Showing 1 - 10 of 104 Reviews [See All Reviews](https://www.softwareadvice.com/nonprofit/firstgiving-profile/reviews/) ## FrontStream Popular Comparisons [DonorPerfect vs FrontStream](https://www.softwareadvice.com/nonprofit/donorperfect-profile/vs/firstgiving/)[Givebutter vs FrontStream](https://www.softwareadvice.com/nonprofit/firstgiving-profile/vs/givebutter/)[Tithe.ly vs FrontStream](https://www.softwareadvice.com/nonprofit/firstgiving-profile/vs/tithe-ly/) [Compare All Alternatives](https://www.softwareadvice.com/nonprofit/firstgiving-profile/alternatives/) ## Other Top Recommended Fundraising Software [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) **4.5** (1482) Recently recommended **80** times [GiveSmart](https://www.softwareadvice.com/event-management/givesmart-profile/) **4.5** (211) Recently recommended **76** times [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (620) Recently recommended **71** times [Almabase](https://www.softwareadvice.com/nonprofit/almabase-profile/) **4.7** (144) Recently recommended **52** times Stuck Between Options? 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