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Flipcause software

96 reviews(5.0/5)
96 reviews(5.0/5)

Flipcause is a cloud-based fundraising and nonprofit solution for nonprofits, schools, community groups and other fundraising teams of small, midsize and large sizes. Primary features include donor management, charity/event planning, volunteer management, association/ membership management and fundraising.

Other features include campaign management, data syncing, reporting, website integration, user access management and security. It provides users the tools to accept donations, register and sell event tickets, recruit volunteers, reward donor for contributions, source crowdfunding and sponsorships and support e-commerce gift shop.

Users can share merchants and shopping deals through email and social media. It offers integration with Salesforce, Mailchimp, Quickbooks, Google Analytics, Hubspot, Constant Contact, Facebook, Zoho, Freshbooks and others..

It is available in a subscription pricing option. It is compatible with Windows, Mac and Linux operating systems. Mobile application for iOS devices is offered. Support is offered via email over the phone.

Supported Operating System(s):
Web browser (OS agnostic)

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96 Reviews of Flipcause

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  • Jestacia from The J'Lore Foundation

    Number of employees: 2-10 employees

    August 2018

    Community and Technology

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Planning more interactive technology. Thanks for a great partnership.

    Pros

    The support was great. The team walked me through the entire process.

    Our website looks amazing. What a great way to share our message with the community.

    Cons

    The turn around time has improved.
    Thank you.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Tom from AIDSpirit USA

    Number of employees: 11-50 employees

    July 2018

    Prior to Flipcause we struggled to maintain our website and keep it current, effective and viable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The software has enabled our team to respond quickly to changes, create very effective fund raising campaigns, effectively track contributions, and most important to remain relevant as a non-profit. Our organization is comprised of all volunteers and the funds we raise go directly to the work we are doing so any administrative cost such as web hosting etc. affects our ability to fund our projects. Flip cause is an incredible value proposition for our non-profit!

    Pros

    I love everything about this software, it's ease of use, reports, ability to create fund raising campaigns, make changes and their customer support is beyond great! What I like best however is how quickly and professionally they respond to our needs and interact with my team. If I could I would give them 10 stars out of 5!

    Cons

    I have asked every member of our team to tell me what their issues were with Flip cause and thus far there are none. We love the responsiveness, the cost vs. value is outstanding and as such I have no negative comments!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Vivian from Mid-Valley Literacy Center

    July 2018

    Your team is always available and they provide excellent help.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use and adaptable to our website. Reports for all donations and student fees is easy to access. Our staff find it a great program.

    Cons

    Some features are not available. For example, we would like to use it for Donor information and tracking.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Flipcause, Flipcause, Inc.

    July 2018

    Hi Vivian, thank you for your feedback. Great news, we recently launched our CRM beta which can be used to track donor information. Here's more information on our CRM beta: https://www.flipcause.com/crm. If you have any questions or concerns about CRM give us a call at 800-523-1950 or email your success manager.

  • Joel Daniel from TomTod Ideas

    June 2018

    Customer-centric, growing, value-priced.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The Flipcause team is very responsive to their customers. They don't feel like some gigantic organization that doesn't have time for you, like a lot of services out there. They're constantly working to expand and refine their product, and as a fellow startup, I can appreciate their roadmap and progress. And I don't think you'll find any other software that does as much for non-profits for their pricing. It's pretty unheard of.

    Cons

    Some of the backend of setting up campaigns and managing contacts is not as intuitive as I would want it to be. However, their support teams are super-accessible and willing to help. And, honestly, the more that a system is able to do, the less intuitive it generally is...no matter the system, you have to put in the work to understand it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Jim from Pregnancy Resource Center of Salt Lake City

    Number of employees: 11-50 employees

    June 2018

    From day one the service has been great, and it has not fallen off.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease of use, great pricing, makes many aspects of fundraising more efficient.

    Pros

    Flipcause's ease of use and pricing are the most wonderful aspects of the software.

    We have a small staff for our non-profit, so having this tool make many aspects of fundraising for efficient is also great.

    Cons

    I already get a great return on investment, but I would like more functionality to be added. But in classic Flipcause style, they are working on adding more functionality!!! What a great decision to go with Flipcause.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Nicole from Kenosha County Humane Society dba Safe Harbor Humane Society

    Number of employees: 11-50 employees

    June 2018

    Our humane society has been extremely impressed with the ease and functionality of using Flipcause.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We can now now update and customize our website whenever and however we like instead of calling a third party. I have zero experience with website editing and even for someone like me it is extremely easy to figure out. The biggest benefit has been that the credit card processing is all essentially done through our website as well. They charge the lowest credit card processing fee we have seen and then all the information is stored in a donor database in the back end. Another great perk of this software is the customer service/design team that comes with it. We host many events and donation campaigns throughout the year and they make it easy to customize and create something for each event on their website including ticket sales and specialty requests. If you don't have time to create the campaign yourself you can send the information over to them and they will create it for you. We really don't have enough great things to say about the Flipcause team because the change has just been so monumental since switching over. It is much less stressful to manage our website and donations and donor database through one company than having 6+ third parties we constantly have to call.

    Pros

    Prior to using Flipcause we had third party entities which hosted our website (3+ outside parties) plus more third parties that ran just the donation part of our website (again 3+ other parties). Because we were using all these third parties it was very difficult to track down individual transactions and edit our website or really just any of the basic components we needed to do. Switching to Flipcause has made a WORLD of difference. Now our online payments and website hosting/editing is all run through ONE company. We have saved a lot of money (and time) by cutting down on all the third parties we were using and have been able to take better control of our brand because it is so easy to run our website and donations on our own. A major bonus has been the donor database feature of the website. Customer service is always quick to get back to you, and they will even set up donation campaigns and events for you. Another great thing about Flipcause is they are always adding and updating features. I feel like they truly listen to their clients and what they need and update their software to fit that. Unlike other companies we've worked with, I truly feel like they are listening to us and care what we have to say.

    Cons

    We have been very satisfied with the software, and the customer service team. It may not be the ideal software for a very large non-profit, but for small-medium ones I think it is a great fit.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    May 2018

    Flipcause has met and exceeded all of our expectations.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are able to run almost every campaign type we need and have a huge amount of flexibility.

    Pros

    All of the features are available at every price point, and there is ongoing development to continually improve the software. The developers listen to the customers and have created a dynamic, beautiful product that's easy to use and meets so many different needs.

    Cons

    There are some minor customizations that would require access to the coding that customers don't have - which I understand the reasoning behind. The restriction maintains quality control. We have very few complaints about this software.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Roger from Restoration 1:99, Inc.

    Number of employees: 2-10 employees

    May 2018

    The learning curve is a little tough at first, but once you get the hang of it, it works great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use once you get past the learning curve. Cloning similar events allow the user to easily transition from one event to another. It is nearly all click and go.

    Cons

    Learning curve was difficult to put together how the various modules tie in to each other. but once the program is learned, it becomes easier.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Flipcause, Flipcause, Inc.

    May 2018

    Hi Roger, Thank you so much for your feedback! We're continually working on improving our tools, so I hope with time you keep finding it easier and easier!

  • Ida from Hope After Betrayal Ministries

    May 2018

    I like that I can create templates to personalize Flipcause to look like our brand.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease of integration.

    Pros

    We like the flexibility for integration into our website and our users like the ease of use. We also like the ability to be able to customize Flipcause to look like our branding/website.

    Cons

    I cannot email through the sight. We still need to use Constant Contact to send out our information. Would like to have the ability to create email blasts, newsletters, financial records that can be personalized to look like our brand.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Flipcause, Flipcause, Inc.

    May 2018

    Hi Ida, Thank you for your feedback! It's true, at the moment Flipcause does not include robust mass email communications features and is designed to work in tandem with an email marketing tool like Constant Contact or MailChimp. We are working on integrating communications more into our platform down the road!

  • Melanie from US Masters Swimming

    Number of employees: 11-50 employees

    May 2018

    Our organization has been very happy with FlipCause.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The campaigns are easy to set-up and look great. The clone campaign feature is a huge time saver for new campaigns without having to start from scratch. The reports are user friendly and can be customized to meet the needs of different departments for analysis.

    Cons

    When loading pictures for the campaigns, it would be helpful to be able to resize the pictures within the FlipCause platform. Currently, we have to change the size of our images in AI.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Flipcause, Flipcause, Inc.

    May 2018

    Hi Melanie, Thank you so much for your review! We're so glad you're able to save time with the campaign cloner. I hear you about image resizing and will forward your feedback to our Product team. For now, we recommend using the listed image dimensions in the interface before uploading images. You can also use a free image creator like canva.com, this can be a lot easier to use than Illustrator!

  • Barbra from Respite and Research for Alzheimer's Disease

    Number of employees: 11-50 employees

    May 2018

    Flipcause has been a great transition for us from PayPal.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is more user-friendly and more of our donors are using this process to submit donations rather than mailing checks. The Flipcause feature to email receipts and acknowledgments is wonderful too even though we still generate our in-house acknowledgments to donors and families.

    Pros

    We use Flipcause for online donations on our website. It simplifies this process for our donors. It gives them the opportunity to select from various fields for their donations and also includes the feature for our donor to opt to include the processing fee with their donation. The majority of our donors are including this expense in their donation which helps our agency in reducing cost.

    Cons

    I would like to see a detail of the items for each specific deposit we make. I typically have to manipulate the system to create what I need and then sometimes I have to cross things off.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Flipcause, Flipcause, Inc.

    May 2018

    Hi Barbara, Thanks so much for your feedback! We're so glad to hear you and your supporters are finding it easier to use and it's helping you save on processing fees. We are working on improving the transfer/funds process and would love to have your input. I'll be contacting you directly. - Darya

  • Nathaniel from 5A Elite Youth Empowerment

    May 2018

    We are only a few months in but so far so great. We're raising money and it's easy to track.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What I like most is the ability for donors to link directly to our website. Other fundraising platforms that we've tried in the past would require us to create separate pages and before you know it, things became too difficult to manage. This process keeps everything in one place for ease and accessibility, especially as it relates to not only fundraising, but donor management.

    Cons

    There's a lot of capability and I don't know if I'm taking full advantage of the potential of the site. This is due in part to the fact that training can sometimes be difficult to follow. When they ported into my computer to do a training, because they knew what they were doing, there was a tendency to rush through the explanation of the features, leaving me still somewhat uninformed as to what I can actually do with the software beyond fundraising.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Sintrel from Dream 2 Aspire Greatness

    May 2018

    Great resource, time saver & cost effective!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Everything is house within one system. I can build my email list and distribute information, make announcements and accept donations! This is a great tool for non-profits!

    Cons

    There are no cons to speak of so far. I have to get into using it more. This field should not have a specific minimum character requirement, as I do not have any negative feedback at this time.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Christine from Seeds of Hope for Haiti, Inc.

    May 2018

    Very good platform to use for our small nonprofit! Helpful support team too.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A professional looking website that is easy to use, make updates to, and pull reports from.

    Pros

    Easy to use when building our website with a very professional look with templates and customer service was excellent.

    Cons

    It would be nice if there was a function to do 5K road race event registrations directly through the website, with reporting features that race directors need.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • james from National College

    May 2018

    I have been extremely happy with Flipcause. It is easy to use and the support team is very helpful.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is easy to use and intuitive. All of the functionality we want on the site is available and easy to apply.

    Cons

    I wish it was easier to save versions. From time to time we go back to a previous version of a page, especially after an event or workshop ends.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Lori from Ryan's House For Youth

    May 2018

    We LOVE it!!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The fact that we have control and it is quick and easy and looks great! We appreciate the drop in features.

    Cons

    No crowdfunding or mobile features also would like to see other options for headliners and large pictures.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Flipcause, Flipcause, Inc.

    July 2018

    Hi Lori, thank you for your feedback! We are glad to hear that Flipcause has been quick and easy to use. We definitely hear you about wanting more front-end design options, we are working on creating more options in the future and appreciate your suggestions. We do also have the ability to set up crowdfunding campaigns on Flipcause: https://www.flipcause.com/rewards. All of our features are also mobile responsive and we've recently launched our Flipcause LIVE Mobile App for IOS and Android and mobile card reader: https://www.flipcause.com/app. You can call us at (800) 523-1950 or email your Success Manager if you'd like support in setting up a crowdfunding campaign or getting a card reader.

  • Lynn from May Sands Montessori School

    Number of employees: 11-50 employees

    May 2018

    Flipcause has enabled easier alignment of our fundraising and volunteer service needs.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Flipcause enables our Montessori public charter school to align our fundraising needs with the volunteerism required of our families on one platform.

    Pros

    I find the personalization and integration features of Flipcause the most beneficial for our school's needs.

    Cons

    Some of the fields within each campaign are redundant and could be better served on a global template.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Pierre from Community First

    May 2018

    The unified backend for donations, events and ticket sales, volunteer appeals and individual fundrai

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The unified backend for donations, events and ticket sales, volunteer appeals and individual fundraisers pages were huge factors in our decision to use flipcause over other services. Love that donors can cover processing fees too.

    Cons

    No mobile app. I'm sure their dev team is working on it, or that they're raising capital to do this, as this seems the next logical step. The backend's web UI is okay, and takes a bit of getting used to. I guess there'd be room for improvement in creating a more user friendly and lighter backend.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Flipcause, Flipcause, Inc.

    July 2018

    Hi Pierre, thank you for your feedback. Great news, we've launched our Flipcause LIVE Mobile App for IOS and Android and mobile card reader. I will reach out about how you can order a card reader. In terms of the backend UI, we definitely hear you and are working on some improvements to make the process of using the backend smoother. We are open to feedback if you have any specific suggestions, we'd love to hear them!

  • Megan from Sweet Cheeks Diaper Bank

    May 2018

    Everything is wonderful except mobile

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What you get for the cost is incredible. No hidden fees or surprises. The success team is very responsive as well as the company as a whole. I've seen changes implemented in the platform that I asked for! They are constantly working to improve the platform and add everything that could be helpful to an organization.

    Cons

    The new mobile functionality has not been a good experience for us, and the follow up support with our problems and questions after our event was lackluster or didn't have the sense of urgency we would expect when you feel like you're missing a lot of money from an event. We thought transactions were going through during the event but it appears many of them didn't actually, with no way to recoup any of it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Flipcause, Flipcause, Inc.

    May 2018

    Hi Megan, Thank you for your feedback! Providing stellar service is of utmost importance to us. We're so sorry to hear about your event experience! We just pushed an update to the mobile app that fixes this payment issue from recurring. Please update your app to the latest version. We're also looking into what happened with the particular response you received to the issue, and want to make sure this doesn't happen again. We'll be reaching out directly to you as well to ensure this has been fully resolved. Thank you so much for bringing this to our attention!

  • Annie from Exalted Warrior Foundation

    May 2018

    We have felt very supported by Flipcause and all the extra details allow us to be more creative!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's a one-stop shop for our fundraising capabilities. Having everything under one site leaves us time for following our mission and getting the work done!

    Cons

    The learning curve was a little challenging but worth it! Thankfully our IT guy has it all figured out so I have a good go to when I have questions. He felt that working with you guys was great!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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