Flipcause Software


 

Flipcause is a cloud-based nonprofit software solution. Key features include donor management, charity/event planning, volunteer management, association and membership management and fundraising.

Flipcause is designed to help nonprofits, schools, community groups and other fundraising teams. Users can either sync their existing websites with Flipcause, or they can build a whole new website.

In Flipcause, users can securely accept donations, list and sell events tickets, recruit volunteers, reward donor for contributions, share on social media and support an e-commerce gift shop.

Flipcause also manages more than 100 merchant sponsors. Users can share merchants and shopping deals through email and social media.

Flipcause is priced per month. It is available only in the United States, and was founded in 2012.

 

Flipcause - Campaign dashboard
 
  • Flipcause - Campaign dashboard
    Campaign dashboard
  • Flipcause - Customizations
    Customizations
  • Flipcause - Create campaigns
    Create campaigns
  • Flipcause - Campaign sites
    Campaign sites
  • Flipcause - Integrated campaigns
    Integrated campaigns
  • Flipcause - Reporting
    Reporting
Supported Operating System(s):
Web browser (OS agnostic)

20 Reviews of Flipcause

 

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Software Advice Reviews (4)
More Reviews (16)

Showing 1-4 of 4

Joann from REACH
Specialty: Healthcare & Hospitals
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

We did a 30 day trial

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Had they addressed the email issue and had a few more years under their belts, we probably would have chosen them.

Pros

Good support and very nice people. They were very accommodating. And, it seemed to do most of what we needed.

Cons

No integrated email yet, which was very important to us. Not as much experience as the product we selected.

 
 

Anya from Historic Salem Inc
Specialty: Arts & Cultural
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Great product in theory but still working out kinks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'd recommend Flipcause to a medium-sized, well-established non-profit looking for something new in the fundraising software market. Flipcause isn't that great for start-up non profits with small budgets and low donor activity.

Pros

Customer service is great. The option to allow donors to take on the card processing fee is fantastic (we've saved over $500 in fees in 6 months). Product has a lot to offer, features-wise.

Cons

Company is still growing so some tools are not in place yet (like a shopping cart feature for multiple purchases), overall look and feel is a little cheesy but it gets the job done, site can be glitchy on occasion

 
 

Daryl from Foundation for Community Betterment
Specialty: Philanthropic Foundations
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Flipcause has been easy to learn. We have be able to start campaigns and run them right away.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is a good solution for a small non-profit like us.

Pros

I like the ability to make many campaigns at once. I like how they give the donor the option to pay the fees. The website tool is easy and our website was transferred over quickly and without issue.

Cons

It takes too long to get an excel report emailed to you. Custom questions have to relate to every category in a campaign, rather than just certain categories.

 
 

Judy from Golden Rule Charity
Specialty: Philanthropic Foundations
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Flipcause is so easy to navigate!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The Flipcause software is very intuitive, and easy to navigate. All you need to do is spend a little time on the site and you are good to go. Customer service is amazing and they get right back to you.

 
 
 
Showing 1-16 of 16


October 2017

October 2017

I needed assistance in cloning and publishing a campaign for an annual event.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Versatility and adaptability to our individual agency needs. Superior customer support.

Pros

I like the functionality and adaptability of it to a variety of needs, and the customer support is amazing.

Cons

This isn't really a negative about the software, but I find that when there's a length of time between uses, say for an annual event, it's difficult to remember the steps involved.

Source: Capterra
 

Khristi from Miller-Carr Human Services
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

The Cost out weighed the value of the service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I learned of a new platform to host our website that would be more user friendly than what we had in the past.

Pros

We had options, I was able to choose to use either the concierge service or manage the system myself. The stats tracking would have also been helpful, if there were any stats to track.

Cons

The software to not serve as a value for our organization and it was sold to us. Currently, we have paid out money and have not received any more traffic, donors, or revenue for using the service and it is difficult to pay the fee. This site states the different rate, they charged us different price, and I cannot imagine we have a highly sophisticated/complex site that requires additional fees, if so, they was never expressed to us. And we explained our financial situation and as to why we needed to use the service.

The additional hidden fees are also upsetting. The quarterly fee, the fees per transactions, the fee because my browser requires an SSL certification. Doesn't this company realize they are primarily working with nonprofits that need their help, otherwise, they would not need this type of service. I'm disappoint because they sold us on a lot of things that turned out to be different.

Since having the service/software it has not saved time, or increased our visibility, or revenue.

Source: Capterra
 

Deborah from Therapy Animals of Utah

September 2017

September 2017

We've only been with Flipcause for 2 months, but I'm loving it already!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Most of all I like the customer service! Our success team is easy to contact and works very, very hard to meet my every request promptly and completely. I like the new website, and I enjoy being able to make some minor changes to it myself. However, the success team does all the big stuff and takes a lot of work off my plate! I still have a lot to learn about the possibilities for our organization, but right now I'm glad we chose Flipcause. What a great organization for small non-profits!

Cons

Sometimes the editing site does not work, and I'm unable to add new events, download documents, or save my work without lots of tries.
I really wish the site would cooperate with Constant Contact as well as Mail Chimp.
We are also waiting in hope for the site to be able to do online auctions.

Source: Capterra
 

Andrew from Share Hope International

July 2017

July 2017

Outstanding

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Pricing is low, feature rich and all new modules included with the plans.

They have so many great aspects including full website redevelopment/CMS included.

Cons

No CRM yet but it's coming soon.

No freemium version but they will offer a free trial month.

New on the scene.

Source: Capterra
 

Larry from Kier's Kidz
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

The website built and the service provided are outstanding.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Sam Cohen, our customer-support tech, has been very helpful. His ideas are great and his follow-up is excellent. Whenever I have a question, he answers it; whenever I have an idea, he helps me improve it. The website that Flipcause built is professional-looking and addresses all our needs.

Cons

Problems I have with learning about all the features of the website are answered quickly and correctly by our representative.

Source: Capterra
 

Naomi from Clowns Without Borders

February 2017

February 2017

Streamlined Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a small organization, we'd never been able to justify investing in fancy CRM. We cobbled together the services we needed, often losing high percentages of our donations or ticket sales.
It was a constant nightmare of keeping track of which donor preferred which method, not to mention the hassle of reconciling so many accounts. With Flipcause, we don't have to compromise.

We have customizable service, at a rate we can afford, and we have an account manager who treats us like we're his most important client. I know exactly who I'm talking to when I call for help. Over this past year, I've seen how my feedback impacts the platform's growth. It's exciting to watch a service evolve, and to grow along with it. This attention to customer feedback means that all of the users are benefiting from others' experience.

I didn't think it would be possible for us to get a service that was so flexible within our budget. My teammates and I are able to use the service for our very different needs - from volunteer management, event registration, to fundraising. I love that I can create a specialized campaign with such ease.

One of the biggest rewards has been starting a recurring donor program. I set it up during our free trial, and by the end of that month, I knew we would stay.

Source: Capterra
 

Claire from YES Nature to Neighborhoods
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Flipcause gave me what I wanted and needed with GREAT staff support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've been using Flipcause for about 2 months and it has been a fantastic experience thus far. The team at Flipcause is extremely responsive and available for any and all questions, will hold your hand through any process, and will set your campaign up for OR with you, to help it have a professional feel and match your branding. The export process for communication with email services, database, and accounting is simple and straightforward, and the ability to transfer funds as often or rarely as you want makes admin tasks streamlined and flexible. It's great!

Though there are a few things that could be different, that is ALWAYS the case with any system, and the staff is constantly making adjustments based on feedback so there's lots of room to help guide changes to the system. I wish I could search in different ways, and make edits to info that donors enter when they donate (like if they make a type-o, I can't change it alter). Otherwise, totally happy customer.

Pros

Ease of use, ease of exports for syncing up with other softwares (accounting, database, email applications), and STAFF SUPPORT and availability.

Cons

Wish I could make edits to info entered by donors.

Advice to Others

It's awesome.

Source: Capterra
 

Stephanie from MSU SW Intern

February 2017

February 2017

Review of Flipecause

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Flipcause is friendly to small nonprofits and aids them to take their organization to the next level for a price that is friendly to smaller budgets! Their services are worth the money!

Source: Capterra
 

Stephanie from SowHope

February 2017

February 2017

Flipcause Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Flipcause is very friendly to new and small nonprofits and encourage and aid them to take their organization to the next level! their services are worth the money!

Source: Capterra
 

James from Time to Put Kids First

February 2017

February 2017

Great Fundraising Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Flipcause is a great product with a plethora of fundraising tools. We really liked how they offer service to nonprofits who are 100% volunteer run, showing they are committed to helping and serving organizations, not just looking to charge and arm and a leg like some other companies. The tools are easy to use and look great on your website. Unfortunately we are in need of a full CRM and Flipcause does not have this at this time and still are unsure when they will develop it.

Source: Capterra
 

Victoria from Students for Haiti

January 2017

January 2017

Great customer service and support for a sleek and easy-to-use donation portal.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am so thankful that I found out about Flipcause back in 2015. My nonprofit's website benefited immensely from the software, which gave us a smooth, sleek, and easy-to-use donation portal far better than that offered by Paypal. The Flipcause portal asked donors if they wanted to cover transaction fees with their donations to ensure we received 100% of intended donations. The donation portal also gave users the option to make recurrent donations and generated donor receipts for those who wanted them for their tax records. WHENEVER I had a question, I could send an email or make a phone call and get a near-immediate response. Fortunately, I did not have many questions because the software was easy to incorporate into our nonprofit's Wordpress site-- it was all highly intuitive. Thank you Flipcause for making my life as the President of a young nonprofit easier. I would highly recommend your products to anyone looking for similar features.

Source: Capterra
 

Sean from Jason Taylor Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Embrace the technology! You won't regret it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are a very small organization who values every single dollar that comes in. The FlipCause platform allows us to operate much more efficiently while allowing our supporters an easy and secure avenue to contribute to our programming. While there is a learning curve with getting things set up initially, we are supported 100% by our wonderful Success Manager. She is knowledgeable and patient in getting us up to speed. In addition, they are always looking to improve and are appreciative of our feedback as it helps them to create a more robust system for us, the non-profit users.

Give it a shot! I promise you won't regret it!

Pros

Flexibility to customize

Cons

Learning curve, things are somewhat spread out so you have to go to a few different areas in order to make some changes.

Source: Capterra
 

Victoria from Students for Haiti

April 2016

April 2016

Easy-to-use, looks great to donors, customer service is AWESOME!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have been so pleased with Flipcause-- not only does this company offer an AMAZING donation portal for its participating nonprofits, but it also has excellent customer service. Whenever I have a question or a concern, I get a reply within hours. The donation portal is sleek easy to use. Donors love it because it gives them the opportunity to specify exactly WHAT they would like their donation to go to. It makes donors aware of the cost of transaction, and gives them the opportunity to cover that cost. It also provides customers with a means of obtaining a donor receipt. The Flipcause professional portal has earned my nonprofit a more professional reputation, and for that we are all very thankful :)

Source: Capterra
 

Hilary from Palanza Dance

January 2016

January 2016

Palanza Dance, professional dance company in SF, uses FLIPCAUSE because they are FOR US!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I am the Artistic Director of Palanza Dance Company in San Francisco. We are a fiscally sponsored, professional group of 15 dancers and actors. We have performed in over 30 venues in the past 7 years, including the DeYoung Museum, ODC Dance Theater, Dance Mission Theater and 1 Grove.

Our experience fundraising through FLIPCAUSE has been more than ideal. We have tried other fundraising platforms, and have found FLIPCAUSE the site to be the most "for us"; they are an extremely responsive and upbeat team of professionals who care deeply about making it easy for organizations who need to raise money successfully.

Palanza Dance will continue to use FLIPCAUSE as our primary fundraising platform, not only because of its usability, but because of the team of professionals who are there when we need them.

Source: Capterra
 

Amy from SowHope

January 2016

January 2016

Great experience so far with Flipcause

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

My organization, SowHope, recently started using Flipcause. We have had an excellent experience so far, from the initial demo with Tyler to constant support from Alex as we get the hang of things. Customer service from Flipcause has been phenomenal. I always receive a response and usually a solution within less than 24 hours, and everyone I have interacted with at Flipcause has been not only pleasant, but inspiring. The company claims to have a real desire to see non-profits succeed and grow through their services, and staff attitudes exhibit this same message. And as promised, new and improved features just arrived in January, and we are looking forward to what will come next! I strongly recommend Flipcause to any nonprofit looking for easy-to-use tools all bundled in one dashboard for quick management and editing.

Source: Capterra
 

Alison from Flipcause.com
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Product Quality
Quality
Source: GetApp