Flipcause Software

We are able to run almost every campaign type we need and have a huge amount of flexibility.

Pros

All of the features are available at every price point, and there is ongoing development to continually improve the software. The developers listen to the customers and have created a dynamic, beautiful product that's easy to use and meets so many different needs.

Cons

There are some minor customizations that would require access to the coding that customers don't have - which I understand the reasoning behind. The restriction maintains quality control. We have very few complaints about this software.

Pros

Ease of use once you get past the learning curve. Cloning similar events allow the user to easily transition from one event to another. It is nearly all click and go.

Cons

Learning curve was difficult to put together how the various modules tie in to each other. but once the program is learned, it becomes easier.

Ease of integration.

Pros

We like the flexibility for integration into our website and our users like the ease of use. We also like the ability to be able to customize Flipcause to look like our branding/website.

Cons

I cannot email through the sight. We still need to use Constant Contact to send out our information. Would like to have the ability to create email blasts, newsletters, financial records that can be personalized to look like our brand.

Pros

The campaigns are easy to set-up and look great. The clone campaign feature is a huge time saver for new campaigns without having to start from scratch. The reports are user friendly and can be customized to meet the needs of different departments for analysis.

Cons

When loading pictures for the campaigns, it would be helpful to be able to resize the pictures within the FlipCause platform. Currently, we have to change the size of our images in AI.

It is more user-friendly and more of our donors are using this process to submit donations rather than mailing checks. The Flipcause feature to email receipts and acknowledgments is wonderful too even though we still generate our in-house acknowledgments to donors and families.

Pros

We use Flipcause for online donations on our website. It simplifies this process for our donors. It gives them the opportunity to select from various fields for their donations and also includes the feature for our donor to opt to include the processing fee with their donation. The majority of our donors are including this expense in their donation which helps our agency in reducing cost.

Cons

I would like to see a detail of the items for each specific deposit we make. I typically have to manipulate the system to create what I need and then sometimes I have to cross things off.

Pros

What I like most is the ability for donors to link directly to our website. Other fundraising platforms that we've tried in the past would require us to create separate pages and before you know it, things became too difficult to manage. This process keeps everything in one place for ease and accessibility, especially as it relates to not only fundraising, but donor management.

Cons

There's a lot of capability and I don't know if I'm taking full advantage of the potential of the site. This is due in part to the fact that training can sometimes be difficult to follow. When they ported into my computer to do a training, because they knew what they were doing, there was a tendency to rush through the explanation of the features, leaving me still somewhat uninformed as to what I can actually do with the software beyond fundraising.

Pros

Everything is house within one system. I can build my email list and distribute information, make announcements and accept donations! This is a great tool for non-profits!

Cons

There are no cons to speak of so far. I have to get into using it more. This field should not have a specific minimum character requirement, as I do not have any negative feedback at this time.

A professional looking website that is easy to use, make updates to, and pull reports from.

Pros

Easy to use when building our website with a very professional look with templates and customer service was excellent.

Cons

It would be nice if there was a function to do 5K road race event registrations directly through the website, with reporting features that race directors need.

Pros

The software is easy to use and intuitive. All of the functionality we want on the site is available and easy to apply.

Cons

I wish it was easier to save versions. From time to time we go back to a previous version of a page, especially after an event or workshop ends.

Pros

The fact that we have control and it is quick and easy and looks great! We appreciate the drop in features.

Cons

No crowdfunding or mobile features also would like to see other options for headliners and large pictures.

Flipcause enables our Montessori public charter school to align our fundraising needs with the volunteerism required of our families on one platform.

Pros

I find the personalization and integration features of Flipcause the most beneficial for our school's needs.

Cons

Some of the fields within each campaign are redundant and could be better served on a global template.

Pros

The unified backend for donations, events and ticket sales, volunteer appeals and individual fundraisers pages were huge factors in our decision to use flipcause over other services. Love that donors can cover processing fees too.

Cons

No mobile app. I'm sure their dev team is working on it, or that they're raising capital to do this, as this seems the next logical step. The backend's web UI is okay, and takes a bit of getting used to. I guess there'd be room for improvement in creating a more user friendly and lighter backend.

Pros

What you get for the cost is incredible. No hidden fees or surprises. The success team is very responsive as well as the company as a whole. I've seen changes implemented in the platform that I asked for! They are constantly working to improve the platform and add everything that could be helpful to an organization.

Cons

The new mobile functionality has not been a good experience for us, and the follow up support with our problems and questions after our event was lackluster or didn't have the sense of urgency we would expect when you feel like you're missing a lot of money from an event. We thought transactions were going through during the event but it appears many of them didn't actually, with no way to recoup any of it.

Pros

It's a one-stop shop for our fundraising capabilities. Having everything under one site leaves us time for following our mission and getting the work done!

Cons

The learning curve was a little challenging but worth it! Thankfully our IT guy has it all figured out so I have a good go to when I have questions. He felt that working with you guys was great!

Pros

I am not a professional web master but still could use the software and get quick answers to my problems.

Cons

Moving the site was somewhat difficult particularly since I do not understand the ins and outs of managing a web site.

Pros

It's convient and connected. The CRM is connected to donor income, which is really helpful compared to our last system.

Cons

Lots to digest and understand how to work and use effectively. Just a process, though. I don't really have a con yet!

Pros

The software makes it much easier to attract donors and sponsors, and it greatly enhanced the functionality and registration of our main annual fundraiser.

Cons

It would be great if it was a full accounting software for our Foundation... that it can take total revenue AND expenses of events and fundraisers so that it can have more all-inclusive functionality.

Pros

The ease of making campaigns and integrating them to our website, the quick response from the support team, and running/viewing our reports.

Cons

I have no complaints about the Flipcause software so far. I would love to see an email campaign option in the future.

The benefits received from this software are many. The most obvious ones are that the software enhances the appearance of the content on the website.

Pros

This software simply improves the visual appearance of the information on the website. Visitors to the site are impressed immediately.

Thank you

Cons

Maybe additional workshops would be helpful if they were available. More frequent contact would be appreciated as well. Since joining, maybe more periodic evaluations of the product the foundation uses.

Pros

The integration of all of the tools and resources, in addition, to the easy to pull reporting. Everything is centralized which decreases the time needed to do the daily to weekly updates, changes etc.

Cons

No cons to this platform outside of maybe the cost but it provides the value and in the end, is worth every penny.