Flipcause Software


 

Flipcause is a cloud-based fundraising and nonprofit solution for nonprofits, schools, community groups and other fundraising teams of small, midsize and large sizes. Primary features include donor management, charity/event planning, volunteer management, association/ membership management and fundraising.

Other features include campaign management, data syncing, reporting, website integration, user access management and security. It provides users the tools to accept donations, register and sell event tickets, recruit volunteers, reward donor for contributions, source crowdfunding and sponsorships and support e-commerce gift shop.

Users can share merchants and shopping deals through email and social media. It offers integration with Salesforce, Mailchimp, Quickbooks, Google Analytics, Hubspot, Constant Contact, Facebook, Zoho, Freshbooks and others..

It is available in a subscription pricing option. It is compatible with Windows, Mac and Linux operating systems. Mobile application for iOS devices is offered. Support is offered via email over the phone.

 

Flipcause - Campaign dashboard
 
  • Flipcause - Campaign dashboard
    Campaign dashboard
  • Flipcause - Customizations
    Customizations
  • Flipcause - Create campaigns
    Create campaigns
  • Flipcause - Campaign sites
    Campaign sites
  • Flipcause - Integrated campaigns
    Integrated campaigns
  • Flipcause - Reporting
    Reporting
Supported Operating System(s):
Web browser (OS agnostic)

90 Reviews of Flipcause

 

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Software Advice Reviews (4)
More Reviews (86)

Showing 1-4 of 4

Joann from REACH
Specialty: Healthcare & Hospitals
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

We did a 30 day trial

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Had they addressed the email issue and had a few more years under their belts, we probably would have chosen them.

Pros

Good support and very nice people. They were very accommodating. And, it seemed to do most of what we needed.

Cons

No integrated email yet, which was very important to us. Not as much experience as the product we selected.

 
 

Anya from Historic Salem Inc
Specialty: Arts & Cultural
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Great product in theory but still working out kinks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'd recommend Flipcause to a medium-sized, well-established non-profit looking for something new in the fundraising software market. Flipcause isn't that great for start-up non profits with small budgets and low donor activity.

Pros

Customer service is great. The option to allow donors to take on the card processing fee is fantastic. Product has a lot to offer, features-wise.

Cons

Company is still growing so some tools are not in place yet (like a shopping cart feature for multiple purchases), overall look and feel is a little cheesy but it gets the job done, site can be glitchy on occasion

 
 

Daryl from Foundation for Community Betterment
Specialty: Philanthropic Foundations
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Flipcause has been easy to learn. We have be able to start campaigns and run them right away.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is a good solution for a small non-profit like us.

Pros

I like the ability to make many campaigns at once. I like how they give the donor the option to pay the fees. The website tool is easy and our website was transferred over quickly and without issue.

Cons

It takes too long to get an excel report emailed to you. Custom questions have to relate to every category in a campaign, rather than just certain categories.

 
 

Judy from Golden Rule Charity
Specialty: Philanthropic Foundations
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Flipcause is so easy to navigate!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The Flipcause software is very intuitive, and easy to navigate. All you need to do is spend a little time on the site and you are good to go. Customer service is amazing and they get right back to you.

 
 
 
Showing 1-20 of 86


May 2018

May 2018

Flipcause has met and exceeded all of our expectations.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are able to run almost every campaign type we need and have a huge amount of flexibility.

Pros

All of the features are available at every price point, and there is ongoing development to continually improve the software. The developers listen to the customers and have created a dynamic, beautiful product that's easy to use and meets so many different needs.

Cons

There are some minor customizations that would require access to the coding that customers don't have - which I understand the reasoning behind. The restriction maintains quality control. We have very few complaints about this software.

Review Source: Capterra
 

Roger from Restoration 1:99, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

The learning curve is a little tough at first, but once you get the hang of it, it works great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use once you get past the learning curve. Cloning similar events allow the user to easily transition from one event to another. It is nearly all click and go.

Cons

Learning curve was difficult to put together how the various modules tie in to each other. but once the program is learned, it becomes easier.

Review Source: Capterra

  Response: Flipcause, Flipcause, Inc.

Date: May 2018

May 2018

 

Hi Roger,

Thank you so much for your feedback! We're continually working on improving our tools, so I hope with time you keep finding it easier and easier!

 

Ida from Hope After Betrayal Ministries

May 2018

May 2018

I like that I can create templates to personalize Flipcause to look like our brand.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of integration.

Pros

We like the flexibility for integration into our website and our users like the ease of use. We also like the ability to be able to customize Flipcause to look like our branding/website.

Cons

I cannot email through the sight. We still need to use Constant Contact to send out our information. Would like to have the ability to create email blasts, newsletters, financial records that can be personalized to look like our brand.

Review Source: Capterra

  Response: Flipcause, Flipcause, Inc.

Date: May 2018

May 2018

 

Hi Ida,

Thank you for your feedback! It's true, at the moment Flipcause does not include robust mass email communications features and is designed to work in tandem with an email marketing tool like Constant Contact or MailChimp. We are working on integrating communications more into our platform down the road!

 

Melanie from US Masters Swimming
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Our organization has been very happy with FlipCause.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The campaigns are easy to set-up and look great. The clone campaign feature is a huge time saver for new campaigns without having to start from scratch. The reports are user friendly and can be customized to meet the needs of different departments for analysis.

Cons

When loading pictures for the campaigns, it would be helpful to be able to resize the pictures within the FlipCause platform. Currently, we have to change the size of our images in AI.

Review Source: Capterra

  Response: Flipcause, Flipcause, Inc.

Date: May 2018

May 2018

 

Hi Melanie,

Thank you so much for your review! We're so glad you're able to save time with the campaign cloner. I hear you about image resizing and will forward your feedback to our Product team. For now, we recommend using the listed image dimensions in the interface before uploading images. You can also use a free image creator like canva.com, this can be a lot easier to use than Illustrator!

 

Barbra from Respite and Research for Alzheimer's Disease
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Flipcause has been a great transition for us from PayPal.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is more user-friendly and more of our donors are using this process to submit donations rather than mailing checks. The Flipcause feature to email receipts and acknowledgments is wonderful too even though we still generate our in-house acknowledgments to donors and families.

Pros

We use Flipcause for online donations on our website. It simplifies this process for our donors. It gives them the opportunity to select from various fields for their donations and also includes the feature for our donor to opt to include the processing fee with their donation. The majority of our donors are including this expense in their donation which helps our agency in reducing cost.

Cons

I would like to see a detail of the items for each specific deposit we make. I typically have to manipulate the system to create what I need and then sometimes I have to cross things off.

Review Source: Capterra

  Response: Flipcause, Flipcause, Inc.

Date: May 2018

May 2018

 

Hi Barbara,

Thanks so much for your feedback! We're so glad to hear you and your supporters are finding it easier to use and it's helping you save on processing fees. We are working on improving the transfer/funds process and would love to have your input. I'll be contacting you directly. - Darya

 

Nathaniel from 5A Elite Youth Empowerment

May 2018

May 2018

We are only a few months in but so far so great. We're raising money and it's easy to track.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most is the ability for donors to link directly to our website. Other fundraising platforms that we've tried in the past would require us to create separate pages and before you know it, things became too difficult to manage. This process keeps everything in one place for ease and accessibility, especially as it relates to not only fundraising, but donor management.

Cons

There's a lot of capability and I don't know if I'm taking full advantage of the potential of the site. This is due in part to the fact that training can sometimes be difficult to follow. When they ported into my computer to do a training, because they knew what they were doing, there was a tendency to rush through the explanation of the features, leaving me still somewhat uninformed as to what I can actually do with the software beyond fundraising.

Review Source: Capterra
 

Sintrel from Dream 2 Aspire Greatness

May 2018

May 2018

Great resource, time saver & cost effective!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Everything is house within one system. I can build my email list and distribute information, make announcements and accept donations! This is a great tool for non-profits!

Cons

There are no cons to speak of so far. I have to get into using it more. This field should not have a specific minimum character requirement, as I do not have any negative feedback at this time.

Review Source: Capterra
 

Christine from Seeds of Hope for Haiti, Inc.

May 2018

May 2018

Very good platform to use for our small nonprofit! Helpful support team too.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A professional looking website that is easy to use, make updates to, and pull reports from.

Pros

Easy to use when building our website with a very professional look with templates and customer service was excellent.

Cons

It would be nice if there was a function to do 5K road race event registrations directly through the website, with reporting features that race directors need.

Review Source: Capterra
 

james from National College

May 2018

May 2018

I have been extremely happy with Flipcause. It is easy to use and the support team is very helpful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is easy to use and intuitive. All of the functionality we want on the site is available and easy to apply.

Cons

I wish it was easier to save versions. From time to time we go back to a previous version of a page, especially after an event or workshop ends.

Review Source: Capterra
 

Lori from Ryan's House For Youth

May 2018

May 2018

We LOVE it!!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The fact that we have control and it is quick and easy and looks great! We appreciate the drop in features.

Cons

No crowdfunding or mobile features also would like to see other options for headliners and large pictures.

Review Source: Capterra
 

Lynn from May Sands Montessori School
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Flipcause has enabled easier alignment of our fundraising and volunteer service needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Flipcause enables our Montessori public charter school to align our fundraising needs with the volunteerism required of our families on one platform.

Pros

I find the personalization and integration features of Flipcause the most beneficial for our school's needs.

Cons

Some of the fields within each campaign are redundant and could be better served on a global template.

Review Source: Capterra
 

Pierre from Community First

May 2018

May 2018

The unified backend for donations, events and ticket sales, volunteer appeals and individual fundrai

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The unified backend for donations, events and ticket sales, volunteer appeals and individual fundraisers pages were huge factors in our decision to use flipcause over other services. Love that donors can cover processing fees too.

Cons

No mobile app. I'm sure their dev team is working on it, or that they're raising capital to do this, as this seems the next logical step. The backend's web UI is okay, and takes a bit of getting used to. I guess there'd be room for improvement in creating a more user friendly and lighter backend.

Review Source: Capterra
 

Megan from Sweet Cheeks Diaper Bank

May 2018

May 2018

Everything is wonderful except mobile

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What you get for the cost is incredible. No hidden fees or surprises. The success team is very responsive as well as the company as a whole. I've seen changes implemented in the platform that I asked for! They are constantly working to improve the platform and add everything that could be helpful to an organization.

Cons

The new mobile functionality has not been a good experience for us, and the follow up support with our problems and questions after our event was lackluster or didn't have the sense of urgency we would expect when you feel like you're missing a lot of money from an event. We thought transactions were going through during the event but it appears many of them didn't actually, with no way to recoup any of it.

Review Source: Capterra

  Response: Flipcause, Flipcause, Inc.

Date: May 2018

May 2018

 

Hi Megan,

Thank you for your feedback! Providing stellar service is of utmost importance to us. We're so sorry to hear about your event experience! We just pushed an update to the mobile app that fixes this payment issue from recurring. Please update your app to the latest version. We're also looking into what happened with the particular response you received to the issue, and want to make sure this doesn't happen again. We'll be reaching out directly to you as well to ensure this has been fully resolved. Thank you so much for bringing this to our attention!

 

Annie from Exalted Warrior Foundation

May 2018

May 2018

We have felt very supported by Flipcause and all the extra details allow us to be more creative!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's a one-stop shop for our fundraising capabilities. Having everything under one site leaves us time for following our mission and getting the work done!

Cons

The learning curve was a little challenging but worth it! Thankfully our IT guy has it all figured out so I have a good go to when I have questions. He felt that working with you guys was great!

Review Source: Capterra
 

Brent from Cingulum Neurosciences Institute

May 2018

May 2018

The support staff were very responsive to my questions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I am not a professional web master but still could use the software and get quick answers to my problems.

Cons

Moving the site was somewhat difficult particularly since I do not understand the ins and outs of managing a web site.

Review Source: Capterra
 

Katie from Cascadia Prepared

May 2018

May 2018

Quick, easy, developing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

It's convient and connected. The CRM is connected to donor income, which is really helpful compared to our last system.

Cons

Lots to digest and understand how to work and use effectively. Just a process, though. I don't really have a con yet!

Review Source: Capterra
 

Erik from Dub Foundation

May 2018

May 2018

We love the first few months of Flipcause

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software makes it much easier to attract donors and sponsors, and it greatly enhanced the functionality and registration of our main annual fundraiser.

Cons

It would be great if it was a full accounting software for our Foundation... that it can take total revenue AND expenses of events and fundraisers so that it can have more all-inclusive functionality.

Review Source: Capterra
 

Caleb from Adventures in Training with a Purpose

May 2018

May 2018

Flipcause has been a vital asset to our growing nonprofit.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of making campaigns and integrating them to our website, the quick response from the support team, and running/viewing our reports.

Cons

I have no complaints about the Flipcause software so far. I would love to see an email campaign option in the future.

Review Source: Capterra
 


May 2018

May 2018

The features for the website are user friendly and is a noticeable enhancement for the content.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The benefits received from this software are many. The most obvious ones are that the software enhances the appearance of the content on the website.

Pros

This software simply improves the visual appearance of the information on the website. Visitors to the site are impressed immediately.

Thank you

Cons

Maybe additional workshops would be helpful if they were available. More frequent contact would be appreciated as well. Since joining, maybe more periodic evaluations of the product the foundation uses.

Review Source: Capterra

  Response: Flipcause, Flipcause, Inc.

Date: May 2018

May 2018

 

Thank you so much for your feedback! We've recently doubled our Success staff and are implementing more regular proactive outreach, as well as putting a focus on improving our training resources overall - thanks to your suggestions! We welcome more ideas about what you'd like to see regarding workshops; please feel free to email me directly to discuss further! - Darya, Director of Client Experience

 


May 2018

May 2018

All In One Solution for Non profits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The integration of all of the tools and resources, in addition, to the easy to pull reporting. Everything is centralized which decreases the time needed to do the daily to weekly updates, changes etc.

Cons

No cons to this platform outside of maybe the cost but it provides the value and in the end, is worth every penny.

Review Source: Capterra