Flipcause Software

Find out more:

PriceDemo

FrontRunners 2021

Find out more:

PriceDemo

About Flipcause

Flipcause is a cloud-based fundraising and community engagement platform built specifically for small nonprofits. Primary features include donation processing, event registration, volunteer management, fundraising campaign management, reporting, website integration, a built-in merchant account, and bank-level security. Other features include recurring donor management, automated customizable receipts, peer-to-peer campaigns, sponsorships, and an online store option. Flipcause also has their own built-in donor database that stores supporter activity in one place. Flipcause tools can be integrated into an existing website. They also offer clients a webpack, which includes a mobile-responsive website and hosting at no extra cost. Each subscription also comes with Unlim...

Flipcause Pricing

Flipcause Starter: $125/month paid annually (total revenue last year: $0 to $50K) Flipcause Seed: $175/month paid annually (total revenue last year: $50K to $250K) Flipcause Growing: $250/month paid annually (total revenue last year: $250K to $1M) Flipcause Standard: $350/month paid annually (For all nonprofits)

Starting price: 

$125.00 per year

Free trial: 

Available

Free version: 

Not Available

Close

Image 1 of 6

Campaign dashboard

Flipcause User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 212 reviews

User Profile

Randy J

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2018

Best Non-profit Merchant

I'm currently working with my fifth customer and implementing FlipCause and my customers just love their services and customer service. So when my clients are happy I'm happy.

Pros

Customer service is their superpower. The software is definitely the easiest to use but their customer service is beyond anything I'm accustomed to. As a website developer I"m always advising clients on merchant services, and flipcause is my number one for nonprofits.

Cons

The portal is a little dated but has not reflection of the product or service.

Response from Flipcause

Randy, thank you so much for your thoughtful review. We love to hear what's working for you and the opportunity to provide timely and personal support to help our partnered organizations grow and do more!

Replied August 2018

Caroline

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Flipcause Fan

We are a small organization with a very small staff, but we serve a large five-county region. Since we've had Flipcause we've become so much more efficient in connecting with people and creating relationships with them. We have been able to run reports that help decide in what direction to move our organization. The pandemic has not slowed our growth due to the type of demographic we serve and it's been really important to have a CRM that does all the work for us as far as reporting, tracking, event planning, and helping decide our next moves. It's also been helpful in analyzing who our donors are, something an organization like ours wasn't able to do before. I would say Flipcause has been in the forefront of our growth as an organization. Our Team at Flipcause is extremely professional and knowledgeable. They are also very quick to respond to a question or if we need help, even though we are on the opposite coast. They make it easy to contact them through their website or by email. As the administrator for Flipcause on our end, and as the outreach director, it's good to know I have their support - they're a great scaffold and because of that my anxiety about making sure everything works is alleviated!

Pros

We love the ease of use. The Contact Database is user friendly for all our staff. And as the Outreach Director for our small organization it's taken minimal time and effort to learn how to do our own campaigns. It allows us to be more creative, and build campaigns to integrate into our website which we would not have done before because we would always have an outsider do it for us with more time constraints and less flexibility. This has really helped grow our organization. But even better is that someone from Flipcause will do all the work for us if we are not able as part of our subscription, and at no extra charge. This alleviates so much stress! The other part we really like is that we can build and manage our own website. Being an organization with constant information changes, this is so important and helps our website be more inclusive because we can do our own updates anytime we want. The platform is user friendly, but again, Flipcause can do it for us at NO EXTRA CHARGE if we need it. For a small organization this is amazing!

Cons

Would like to have an integrated email blast system instead of having to use a separate platform like Mailchimp or Constant Contact. We hear it's coming!

Reasons for choosing Flipcause

It was awhile ago, but we did think some of the platforms were not conducive to a small organization and didn't want to be a small fish in a big pond.

Response from Flipcause

Hi Caroline, Thank you so much for your thorough review. Wow, we're so happy to hear that you've been able to do so much using Flipcause! We love hearing that you've been able to get creative and easily set up your own campaigns and that you've been able to rely on your Success Team when you've needed support. We're also glad to hear that your contact database freed up some time for your small team, and has given you valuable insight into your donor base. Let us know if there's anything else we can do to help!

Replied April 2022

Anonymous

Company size: 2-10 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

July 2021

Tiny Paws Pug Rescue

I do not like that every time I email the same question, I get the same screen shots. I have not had a one on one conversation. Also, when I finally asked the same question, I was told it wasn't possible to end it on a specific date AND time for each campaign. I do not understand why that is not customizable.

Pros

The fact that we can send donors to a specific campaign and that they pay for the processing free. We use Linktr.ee to create multiple campaign links for our Instagram Bio

Cons

It is very clunky, non-intuitive when setting up a campaign. There are so many random parts to upload pictures. We have to keep trying to preview when cloning a campaign to make sure we get to the many different sections to upload. It would be helpful if each section had a hint on the preview page.

Reasons for choosing Flipcause

FC allows for donors to pay for the fees so these fees are what covers our annual subscription. We are a skeletal crew so we need every dollar to go back in to our rescue.

Response from Flipcause

Thank you for the review! We're happy to hear that you've been able to easily link your donors to your campaigns and that they've been able to help save you money by covering the processing fees. Thank you for the feedback regarding campaign settings and including the option to add a campaign end time in more than just event/registration campaigns. I'll be sure to bring your feedback to our product team. I'm sorry to hear that you've had anything less than a stellar experience with getting your questions answered over email, and I can completely understand how that might be frustratingI'll be sure to bring this up to the team as well. Please always feel welcome to give us a call to speak one-on-one with someone on your Success Team whenever you need support, and we'll be happy to help. Don't hesitate to let us know if there's anything else we can do to help!

Replied July 2021

Melanie

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

We're growing with Flipcause

Fantastic. Flipcause was a great choice for our organization. They have amazing service--and care about our success. The personalized follow up is rare in this day in age and hugely appreciated.

Pros

The dashboard is clear, with intuitive UX and has everything our project leaders need to raise funds and manage their payments. I also appreciate the reporting system and ability to manage donors directly. The platform is always improving, their support team is always quick to reply AND to follow through.

Cons

Getting some of the graphics to fit was tricky in the beginning, but as they have grown, the glitches are now few.

Reasons for choosing Flipcause

It's all around the best, most cost effective, and simplest one stop solution.

Reasons for switching to Flipcause

PayPal is not designed to meet the needs of a nonprofit, too few options and tools. It was impossible for multiple users in our network as we needed to use as we needed to use it.Fantastic. The personalized follow up is rare in this day in age and hugely appreciated.

Response from Flipcause

Hi Melanie, Thank you for leaving us a review! We love hearing that your project leaders have everything they need with Flipcause and that you appreciate the follow-up from your Success Team. We're here for you and looking forward to continuing to support your organization!

Replied February 2022

Laurie

Company size: 2-10 employees

Industry: Alternative Medicine

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Flipcause is the BEST!

As much as I expect good service, my Flipcause team, from the very first contact, has made me feel like they are friends. I am always treated with patience and kindness and of course knowledge. I have been moved to joyous tears on many occasions as I have been led down the path of an outstanding website, a happy team and people who understand my dream, not just my needs. I honor Flipcause every chance I get and cannot imagine not being a part of the program in any way. Thank you, thanks you, thank you!

Pros

Everything about the process has been easy or easy to learn with the help of my tam when portions are new to me.

Cons

NOTHING! This space wants me to put down at least 40 characters but what can I say? I have never had a problem with the software or the people behind it. I feel ther is no need for improvement at this time. My needs have been easily met!

Reasons for choosing Flipcause

From my very first contact, the personal touch stole my heart. After that, a website I am proud of and a team that made it FUN, proved that first conversation was well deserved.

Reasons for switching to Flipcause

The personal touch offered by Flipcause and their ability to help a novice at web support is nothing short of incredible. Flipcause is friendly, lovely and EASY!

Popular Flipcause Comparisons