Flipcause

RATING:

4.8

(297)

About Flipcause

Flipcause is a cloud-based fundraising and community engagement platform built specifically for small nonprofits. Primary features include donation processing, event registration, volunteer management, fundraising campaign management, reporting, website integration, a built-in merchant account, and bank-level security. Other features include recurring donor management, automated customizable receipts, peer-to-peer campaigns, sponsorships, and an online store option. Flipcause also has their own built-in donor database that stores supporter activity in one place. Flipcause tools can be integrated into an existing website. They also offer clients a webpack, which includes a mobile-responsive website and hosting at no extra cost. Each subscription also comes with Unlimit...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Flipcause Pricing

$125 per month/paid annually - For organizations with $0 - $100k in revenue last year $200 per month/paid annually - For organizations with $100k+ in revenue last year

Starting price: 

$125.00 per month

Free trial: 

Available

Free version: 

Not Available

Campaign dashboard
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Flipcause Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Flipcause

1 - 5 of 296 Reviews

User Profile

Debbie

Verified reviewer

Philanthropy

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Excellent customer support with a very quick response time. Very easy to use!!!

PROS

Ease of use. We are able to use Flipcause for all of our financial backend needs. Campaigns can be tailored to use peer to peer fundraising, event ticket sales, merchandise sales and volunteer management. The platform is also donor friendly and gives the donor the option to cover all fees so that more funds come to us. They will also design individual campaigns for us - this is HUGE for a small staff of two.

CONS

Like with anything new the hardest part is simply learning the basics! I have found it hard to find tutorials on my own but their customer service staff is so quick to respond that it really is a non-issue.

Cassie

Non-Profit Organization Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2023

Flipcause is FANTASTIC for Non-Profits!!!

PROS

I really like how easy Flipcause is to use for the many campaigns we have. I am able to customize each campaign with graphics and text in order to make them look very professional. Flipcause is much more user friendly and efficient than the database we used in the past for donation processing and event fundraising.

CONS

I needed an option for our donors and supporters to stay connected by signing up to receive our quarterly newsletters we send out in the mail as well as our e-blasts that we send out often. The only campaign I could make it work with was the "Volunteer" campaign option. It worked for the most part except that I can't customize the text that says "Current Opportunities" to say something like "Sign Up for our newsletters" or "Stay Connected" instead.

Reasons for switching to Flipcause

Blackbaud eTapestry is inefficient and difficult to use and didn't have all of the options we needed.

Vendor Response

Hi Cassie, Thanks for leaving a detailed review! We're so pleased to hear that you can easily use our platform for your campaigns and that you were able to customize each of them to make them look very professional. We're also glad that you consider us to be user-friendly and efficient. And we hear your concern about getting your supporters to sign up for your newsletter and customizing the texts in your campaigns. Your Success team will surely help you with this. Here's how you can reach them: https://help.flipcause.com/flipcausehelp/article-detail?Get-Support Please let us know if there's anything else we can do to help!

Replied June 2023

Karen

Non-Profit Organization Management, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Small nonprofit FlipCause user since 2016

Easy to use all under one umbrella; frees up my time for other tasks.

PROS

I love the way Flipcause integrates so many previously separate functions under one easy and efficient roof: event registration, payment, sponsorship, volunteer management, campaign landing page, in-kind donation offering and even website. Since our nonprofit has a very small staff, it makes it so much easier

CONS

The Weebly website is functional, easy to set-up and perform basic editing. However the options for appearance is quite limited and needs professional coding to make it look really professional and slick.

Reasons for switching to Flipcause

So much easier (and less expensive) having it all under one integrated umbrella.

Vendor Response

Hi Karen, Thanks for the review! It's so great that you love the way you can use different functions all in one place, and we love to hear that you've stayed with us for so long. Please continue to reach out to us for support. We're here for you and looking forward to continuing to support your organization's needs.

Replied September 2023

Mary Ann

Health, Wellness and Fitness, 51-200 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2019

Dreadful Company + Terrible Customer Service

Not one benefit. This was supposed to be for our agency website. We serve the homeless with severe and persistent mental illness and did not receive the support needed. What a waste of money - $3,600 + a pending $1,800 that I am currently disputing with our credit card company.

PROS

I have nothing positive to say about this company!

CONS

We never got it to work. We paid for it for 2 years and now that I'm trying to terminate the 3rd year that I did not request, I am being given the run around.

Reason for choosing Flipcause

n/a

Reasons for switching to Flipcause

We wanted more control over our website and was told that this was a friendly platform.

Vendor Response

Hi Mary Ann, I'm sorry to hear about your negative experience! Your refund was processed 8/1 and you should see it in your account in 3-5 business days from that date. Our goal is to provide value to your organization; not to keep you locked into our platform. Your positive experience is extremely important to us and we will be reaching out directly to make sure this is fully resolved.

Replied August 2019

Marla

Recreational Facilities and Services, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

A Comprehensive and Affordable Solution for Small, All-Volunteer NPOs

With Flipcause, our small NPO has a more professional look, from our website to donor communications. Our organization is more efficient, with Flipcause handling so many of the day-to-day nuts and bolts. And knowing that our Success Team will be readily available to assist is a true added value.

PROS

Our all-volunteer NPO needed an comprehensive fundraising and contact management solution, and website design and management, affordably priced. Flipcause meets our needs and allows us to put our energies on our mission. Customer support is readily available and responsive.

CONS

Sometimes the number of options to be considered can be overwhelming. We've encountered this with both setting up campaigns and requesting reports. There is definitely a learning curve.

Vendor Response

Hi Marla, Thanks for leaving a review! We're so happy to hear that we meet all of your needs and allow you to put all of your energies into your mission. We're also glad you're satisfied with your Success team's availability and responsiveness. Please continue to reach out to us for support. We're here for you and looking forward to continuing to support your organization's needs.

Replied July 2023