Fluxx Grantmaker

RATING:

4.2

(78)

About Fluxx Grantmaker

Fluxx Grantmaker is a cloud-based grant management solution. It caters to small, midsize, and large nonprofit agencies, government agencies, and corporations. Primary features include grant and application management, budget and finance management, relationship management, donor tracking, data and workflow management, and reporting. Fluxx Grantmaker provides grant, user, and relationship management features. It allows users to automate forms and workflows, track audit trails, and manage session timeouts. Other features of Fluxx Grantmaker include project management, contact management, contract and scholarship management, and award management. This solution offers integrations with Foundation Center, GuideStar, DocuSign, Salesforce, NetSuite, Intacct, QuickBooks, Lex...
Grantmaker Dashboard

Fluxx Grantmaker Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Fluxx Grantmaker

1 - 5 of 77 Reviews

Mark

Non-Profit Organization Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2016

Fluxx for Medium-Sized Foundations is a No Brainer Decision

We have been using Fluxx live for the past ten months. Five of those months we used it internally and launched it to our grantees in March of this year. Quite simply it has been a game changer for our foundation. Our program officers have better insight into their work. It becomes an interactive tool that informs meetings in real time. It allows us to analyze our work in new ways. And, because it is so customizable, we are constantly finding new ways to bring all kinds of workflow and business processes into the Fluxx system. Our goal is to make it the central place for all of our daily activities, internal and external. As my tiltle says, being a medium-sized foundation, this purchase is a no brainer. Fluxx counts most of the country's largest foundations as its clients. How the platform works is that all improvements go to all clients. That means as the big boys like Kresge build in PRI capabilities, the rest of us get these improvements at no cost. This is a much different development and sales model than most foundations are used to with previous options like Microedge and FIMS where you got nickled and dimed for every part you wanted to add. And our grantees love it too. Admittedly, we are a bit late to the party with online grantmaking, but our grantees have made numerous comments to us about how user friendly the interface and grants process is with Fluxx vs. the other platforms they use with other grantmakers. When we first looked at changing to Fluxx I went to the TAG (Technology Affinity Group) conference to meet real users and talk about their experiences. Two were actually going live at the conference. At this time, all of those users could be considered early adopters. As anyone who adopts tech products early knows, that means lots of pain points. So after three days meeting and talking with these folks and hearing the good and bad (and being early adopters there was a lot of bad), I asked them all the same question. If they were starting today and could choose any platform, would they still choose Fluxx. Without a pause every single one of them said without question they would still choose Fluxx. And now as a customer I agree. Nothing is ever perfect, but there is a reason foundations are switching to this platform at an amazingly fast rate. It is best in class next generation software made by grantmakers for grantmakers. It works so well because they truly understand how we work.

PROS

1. The Fluxx community (truly the best and most supportive group of users I've ever experienced from a software platform) 2. anytime/anywhere/any device access (with great iOS and soon Android app) 3. regular updates and upgrades included in monthly fees that add features you actually want and need 4. good customer support with people that get to know you and your software instance 5. great conference every year 6. ample learning opportunities provided by the vendor at no additional cost (except for conference) 7. company leadership that comes from our sector and understands our needs 8. upgrades and updates add features and functionality that customers request 9. easy to use for end users (both grantees and staff) 10. admin panel is complex with lots of depth and features but is manageable once you are trained in how powerful it is and what it can do.

CONS

1. Would like to see the development of integration into a board book platform or an integrated board book feature. No one has done this, it would be revolutionary. 2. So many new and useful features, sometimes it is hard to keep up. 3. Not much else, we are very pleased with this change

Facoumba

Philanthropy, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Reviewing my Fluxx

great experience

PROS

The design, online access, easy configuration, user friendly, integration, emails alerts,

CONS

reporting option, document edition and management

Reason for choosing Fluxx Grantmaker

The reference check makes the difference ,Additionally Fluxx is being used by most of our partners

Reasons for switching to Fluxx Grantmaker

wanted a more transparent and collaborative tool an online plateform easy reporting and visualization

Vendor Response

Dear Facoumba, thank you for your feedback and for being a valued member of the Fluxx community. We are constantly adding new features and capabilities to address the most pressing needs our user community surfaces and are confident your concerns will be met in the near future. If you have any issue, please contact your customer success manager to find a path to resolution.

Replied May 2022

Adam

Philanthropy, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed April 2022

Fluxx works

The system works best when it is in the background doing its job and doesn't require much energy or attention. For the most part, Fluxx meets that need.

PROS

Consistent performance, good uptime, simple data visualization and organization.

CONS

Complex upgrades, inconsistent customer support and engagement, overly complex in some areas.

Reason for choosing Fluxx Grantmaker

Greater customization, seemed to be more robust at the time, had colleagues that were using.

Reasons for switching to Fluxx Grantmaker

Inadequate performance and service by Cybergrants.

Vendor Response

Dear Adam, thank you for your feedback and for being a valued member of the Fluxx community. We are hearing your concerns and are thriving to constantly improve our processes to get you the support you need. Please contact your customer success manager to explore ways other Fluxx users are leveraging to make their grantmaking easier.

Replied May 2022

Kathleen

Non-Profit Organization Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Fluxx Grantmaker for Non-Profit Grantmaking

We open requests for proposals continuously throughout the year, and have about 200 active grants at any time. Fluxx is able to scale with our needs quite well. While building new functionality in Fluxx requires a technical learning curve, we've had good luck with Fluxx service support.

PROS

The degree of customization, as well as customer service and support for Fluxx are strong selling points.

CONS

Using the admin panel to customize Fluxx features requires a fair amount of training. I was worried about this initially, but found that Fluxx has several options to provide user training and/or consultation.

Reasons for switching to Fluxx Grantmaker

We needed more specialized grant management features than were available from Blackbaud.

Vendor Response

Dear Kathleen, thank you for your feedback and for being a valued member of the Fluxx community. If you need additional help for training our customer success team is here and happy to help

Replied May 2022

Ann

Philanthropy, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Excellent Grants Management System

Overall Fluxx has transformed the way we do grantmaking. We are seamless in our workflow among staff. We no longer are reliant on just the grants management team to keep the process moving along. As our organization keeps evolving and we move toward trust-based philanthropy, we can constantly adapt our grantmaking through Fluxx. Our grantees can log in to their accounts to see their proposals, reports, payments, and past grants. The customer support from [sensitive content hidden] is hands down the number one reason why we would recommend Fluxx!

PROS

The platform is very user-friendly for both our staff and grantees. Fluxx is very customizable for our organization's workflow. Since it's cloud based, we can access our data anywhere, anytime, unlike our previous GMS which was hosted onsite. We have been able to build LOI, single-stage, two-stage, RFPs. The customer support from [sensitive content hidden] is unbelievable!! We also switched from hard copy paper files to being completely paperless and Fluxx has helped us achieve this by creating auto emails and letters.

CONS

The customization in the admin panel requires some degree of programming knowledge, which has been a learning curve. But the fundamental digest and general discussion posts are helpful as well as the training provided. I download reports to excel since they do not generate so pretty. Then I manipulate the data and configure the appearance.

Reason for choosing Fluxx Grantmaker

We narrowed down our search to a GMS that would integrate with our accounting system. We liked the workflow and customization of Fluxx.

Reasons for switching to Fluxx Grantmaker

We were looking for a more comprehensive platform.