--- title: "Fluxx Grantmaker Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Fluxx Grantmaker. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Fluxx Grantmaker is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/fluxx-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Grant Management Software](https://www.softwareadvice.com/nonprofit/grant-management-comparison/) / [Fluxx Grantmaker](https://www.softwareadvice.com/nonprofit/fluxx-profile/) / Fluxx Grantmaker Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/fluxx-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/fluxx-profile/alternatives/) # Fluxx Grantmaker User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 96 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 4/5 - Value for money: 4.1/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 39 reviews (41%) - 4 stars: 47 reviews (49%) - 3 stars: 8 reviews (8%) - 2 stars: 2 reviews (2%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Fluxx is highly customizable and serves the needs of various functions across grantmaking organizations - traditional workflow based grants management, project management, relationship management, financial reporting, data stewardship, etc. - Our organization has specific data needs and we are able to meet these needs in a timely manner through managing and building in the system ourselves. - There were multiple times during implementation where [sensitive content hidden] helped us rapidly and efficiently resolve blockers which is a true testament to her deep knowledge of Fluxx and her care for Fluxx customers. ### Most mentioned cons - There are some quirks about the platform like, when printing a pdf the text in the blue box is black and difficult to read and the font color for a signal message is very light on the grantee dashboard side. - There are times that pulling data into an Adhoc or Excel report can be difficult if you do not know the correct file path. - Additionally, the depth of customization, while powerful, can lead to overcomplication if not carefully managed. ## Fluxx Grantmaker customer reviews Showing reviews 1-25 of 96 (page 1). ### Fluxx Grantmaker - The Absolute Best for Creative Collaborative Grantmaking - Overall rating: 5/5 - Reviewer: Dona Elizabeth Naholowaa M. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been a good one from the moment I started using Fluxx to meeting [sensitive content hidden] at PEAK and networking with the support team at FluxxCon, as well as connecting with other Fluxx users. It continues to be a journey of learning and growth in my work as grants manager. My program team is forward thinking, innovative, collaborative state-wide and just out-there in amazing ways in what they want to do. It is fun and challenging to create the builds they can imagine with help from Fluxx. I am an honest user who struggles with new stuff on my plate but Fluxx helps me find the solutions step-by-step and we get it done! If you are considering Fluxx Grantmaking, I promise this, you wonʻt regret using Fluxx if you want to grow, learn and do amazing work in your realm of grantmaking. The tool is here. You just have to use it. Aloha and Mahalo, Elizabeth Naholowaa Murph Grants Manager Harold K.L. Castle Foundation Kailua, Hawaii #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Iʻve been using Fluxx for three years in my role as grants manager. I did grants management for the Harold K.L. Castle Foundation about 20 years ago when we launched the first online grants portal in the State of Hawaii using the Gifts platform. I moved to the Big Island and retired from another career where I was a grant writer, among other duties, and managed everything from million dollar federal grants to small community grants. I understand nonprofit work and philanthropy from both sides of the table. I came back to my old grants management job part-time again in 2022 and had a one-day training in Fluxx. I already knew the grants management work. All I needed was to learn Fluxx and be able to work in the Admin panel. I had videos to watch and Fluxx Support. With that perspective, what I like and appreciate most about Fluxx is that you can literally build out anything you need to streamline or change up your workflow. So far Iʻve been able to quickly provide every Fluxx data query my bosses or program staff throw out at me. The queries are so easy. For grants management, the system is inclusive as your entire team uses the platform and sees each new action or transaction in the workflow. However, the best part is that we have been building RFPs for special projects. Most recently Fluxx support helped me build a locked dashboard that allowed us to spin-off our Youth Leadership Grant Program to a consultant in our community where we can supervise it while the consultant engages with the elementary through high school aged students who apply and do community service to earn funds for Project Grad events and neighbor island field trips. Fluxx can do what you are only now imagining and the support staff can help you learn to build out new workflows on your own. You can make the process easy for your applicants and grantees. Most of all you can rest easy in knowing that platform security is always on their minds. You work is secure with ongoing updates from some of the planetʻs most talented coders. Fluxx is just amazing. #### Cons My own learning curve made me hesitant about asking for help with minor updates and fixes. I came in with some coding experience and needed to learn a new card-based platform. That is honestly what I liked least about Fluxx. I like to attack a problem and find the solution on my own. I was not so successful at first. : ) However, once I started watching the training videos, reading the support articles and submitting help tickets, my knowledge began to grow. Much of the work in the admin panel is intuitive after some training. Beyond that you have a wealth of written resources and a very responsive support team. With the larger builds I was asked to take on, I had working model themes to start with and learned through support tickets how to tweak the model themes to exactly what I wanted. Building out new forms for RFPS, reviewer scorecards, requests, reports, amendments and auto-email tickers is now in my tool box with support staff assistance. I even ask the support team for zoom meetings to help me with a portion of my latest build process. The power to build what ever you need is in FLUXX. For thinkers, this is an amazing thing. That is well worth the learning curve and, hey, some of the Fluxx support staff I count as friends. They get plenty of opportunity to interact and assist with my questions! LOL. #### Reasons for switching to Fluxx Grantmaker Needed an online platform in the cloud so that work could be done anywhere by all staff. --- ### Let it Flow with Fluxx - Overall rating: 4/5 - Reviewer: Susan J. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how Fluxx continues to evolve and incorporate new and exciting features based on user feedback. It's wonderful to make a suggestion in the Fluxx community and then see it slowly come to life in product updates. #### Cons The Admin panel is a bit sensitive to manipulate and we would prefer something more user friendly (click and point). It takes a skilled hand to make certain changes on the backend but with practice it became somewhat easier. #### Reasons for choosing Fluxx Grantmaker We liked the interface with Fluxx better. It seemed more user friendly. --- ### Financial Support that will help me shape the future of Agriculture in the eastern DRC through Congo for Agriculture - Overall rating: 3/5 - Reviewer: Mwalimu M'kelelwa L. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered I have just discovered Fluxx recently, still don't have many experiences it yet, but hope, all goes well #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros DONAR AND DONATION MANAGEMENT,TEAM COLLABORATION, EASE OF USE, GRANT MANAGEMENT, SECURITY, VALUE FOR MONEY #### Cons It offers easy and possible way for everyone, especially poor Guys, with a spécial dream to access to funding opportunies --- ### Happily Organized - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Executive Office - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered The Fluxx staff was patient, kind, and thorough through all tasks. The build was tough but I never felt alone in the process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fluxx addressed access issues that mattered to my Trustees as well as provided a turnkey product for how my day-to-day tasks actually work. #### Cons Nothing sticks out - perhaps the backend could be a bit cleaner in terms of naming data that is used to pull in reporting information. #### Reasons for choosing Fluxx Grantmaker Ultimately, the Trustees wanted a solution that managed grants while leaving the financial data with their accountant and finance manager. Fluxx offered that solution. --- ### High performance, customizable grants platform - Overall rating: 5/5 - Reviewer: Margaret B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Through Fluxx implementations at two different organizations, I have had a very positive experience with both the platform and the Fluxx team. I most recently completed a Quick Start Implementation, which streamlined the process immensely. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The platform can be customized to meet the specific workflow and process needs of each client. The user interface, for both internal and grantee users, is intuitive and can be tailored to the needs of specific users. #### Cons The admin panel can be overwhelming at times, particularly for items you don't access or update frequently. #### Reasons for choosing Fluxx Grantmaker The Fluxx system better facilitated our grantmaking process and could be customized to meet our needs. #### Reasons for switching to Fluxx Grantmaker The Fluxx platform was significantly more customizable and better facilitated our grant application review and approval process. --- ### Recommend Fluxx - Overall rating: 5/5 - Reviewer: Sarah B. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been on Fluxx for almost 7 years. In that time staff has taken the time to learn and become admins which has been important for us. Having that inhouse knowledge of the system's best practices and structure has been imperative in building and maintaining a system that supports the ever changing needs of our organization. Similarly, we are able to depend on Fluxx (Management, CSM and Support) for assistance as needed for different projects and enhancements. It has been a good partnership. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The system is very customizable. Our organization has specific data needs and we are able to meet these needs in a timely manner through managing and building in the system ourselves. #### Cons There are times that pulling data into an Adhoc or Excel report can be difficult if you do not know the correct file path. It can be a guessing game of if a field pull is correct and a lot of trial and error when pulling data. #### Reasons for choosing Fluxx Grantmaker I wasn't the selector so I am not sure what was the deciding factor. #### Reasons for switching to Fluxx Grantmaker The above product is not correct. We moved from MicroEdge Classic Gifts, but that was not an option and I had to choose one. We needed an updated system that was cloudbased. --- ### Fluxx is a best-in-class GMS with an excellent customer experience team - Overall rating: 4/5 - Reviewer: Jessalyn P. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, I don't think there's a better GMS out there than Fluxx. It's user-friendly on both the staff and grantee sides for people who aren't confident database users, and it offers nearly unlimited ways of looking at data for staff who are. Fluxx's customer experience staff are responsive, supportive, patient teachers, and transparent when they can't find an answer. The system's DocuSign integration is light years beyond what I've seen from other platforms. The Admin Panel comes with its frustrations for admin users, but it also provides more customization options and ownership than just about any other system I've worked in. And as a former grant writer myself, Fluxx's Grantee Portal was my favorite to use, hands down. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros On the user side (both staff and grantee), it is best-in-class - I haven't seen another GMS that allows for as much data as Fluxx does present things so simply, cleanly, and accessibly. The customization options are also very good, and Fluxx's customer experience staff do an excellent job. #### Cons For admin users, the Admin Panel is much less clean and simple an experience than the grantee, reviewer, or even employee views. There doesn't seem to be a single written resource that addresses the system in its entirety, and there's too much detail for every element covered in the "Fluxx University" trainings for admin users to be fully retained forever once the trainings are complete. It feels like the system has been cobbled together over time, with things living in a variety of places and not always following the same logic. That disorganization comes through in the ad hoc reporting tool as well, where finding the correct fields to add to a report is incredibly difficult, even with a search function. #### Reasons for choosing Fluxx Grantmaker Our landscape evaluation of available GMS products led to three final options that might reasonably work for us: Fluxx, SmartSimple, and GivingData. Of those, Fluxx made the most sense from both a financial perspective (largely because they were the only platform offering unlimited staff accounts) and a user experience perspective. #### Reasons for switching to Fluxx Grantmaker Ultimately, GivingData didn't have the integrations we needed or the flexibility in reporting/data exports, and we experienced a lot of staff turnover in the staff supporting our account while we were there. --- ### The best GMS on the market - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Not only is this easily configurable and will scale with our organization, but the UI is simple and the feature-set is best in class. I could not imagine using a different product. #### Cons Nothing. It's amazing! The ease of implementation, functionality, and cost was the best out of all systems we evaluated. #### Reasons for switching to Fluxx Grantmaker Functionality and cost of our old system was terrible. --- ### Powerful, Flexible, and Perfect for Public Sector Grantmaking - Overall rating: 5/5 - Reviewer: Olivia J. - Verified reviewer: Yes - Industry: Public Policy - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Our overall experience has been excellent. Applicants love it, panelists love it, and our internal team loves it too. Fluxx works seamlessly with our custom integrations, including the city's unique payment systems and workflows. I’m excited to continue learning and growing with the platform. I’m aiming to become a power user! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fluxx has become our one-stop shop for grantmaking! I love that we’ve been able to build applications and workflows that not only align with our department’s goals and objectives but also comply with city ordinance, municipal code, and council policy. As stewards of public funds, there are many checks and balances in place to ensure transparency and accountability and Fluxx supports all of it beautifully. One of the platform’s biggest strengths is its flexibility. We’ve been able to create different portals for different user types and grant limited access to those who need oversight on specific pieces, without overwhelming them with backend complexity. Once you’re familiar with the platform, it’s incredibly powerful. It has streamlined our entire process, from application tracking to communications, payments, and verification, everything flows more smoothly and efficiently. I also appreciate the wealth of support available: Fluxx University, the knowledge base, the community, and the support team have all been fantastic. The team doesn’t just fix issues, they partner with you to improve and optimize your processes when there’s a better, more efficient path forward. The platform is excellent, but the Fluxx team is what truly sets the experience apart. I can’t imagine not collaborating with them. #### Cons This isn’t exactly a con, but there is a learning curve. I joined my team mid-implementation, and due to tight deadlines, I didn’t have the chance to fully step back and learn the system from the ground up. Fluxx provides strong resources, but in some cases, you have to dive in, make mistakes, and learn as you go. That said, I highly recommend investing time in upfront training and a thoughtful build, it will absolutely save time and effort in the long run. The tools and support are there, you just have to use them! --- ### One Stop Shop! - Overall rating: 4/5 - Reviewer: Liza F. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Fluxx is our one source of truth for all granting activity in our organisation. In due course, it will be good to see the UI modernised. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros One-stop shop for all of our granting information! A great sense of community with other Fluxx users. Our new Customer Success Manager has introduced herself and made sure that as an organisation we know who to reach out to if required. #### Cons The grantee interface is a little clunky - but there is new interface coming in 2026, which will be amazing. --- ### A Solid System to Serve GM Needs - Overall rating: 5/5 - Reviewer: Marissa C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fluxx is highly customizable and serves the needs of various functions across grantmaking organizations - traditional workflow based grants management, project management, relationship management, financial reporting, data stewardship, etc. Additionally, the Fluxx tech support team is wonderfully responsive. Given how much the system can do, it's nice to have expert partners available quickly to support on getting the most out of your instance. #### Cons The grantee portal would benefit from upgrading, aesthetically and functionally, and, fortunately, it's on the roadmap. --- ### Streamlined Grantmaking with a Learning Curve - Overall rating: 4/5 - Reviewer: Natalie B. - Verified reviewer: Yes - Industry: Government Administration - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience with Fluxx Grantmaker has been positive, especially when it comes to streamlining and organizing complex grantmaking processes. The platform is highly customizable, which allows our team to tailor workflows to match our internal procedures. Once set up, it significantly reduces manual tracking and back-and-forth communication, making the entire lifecycle—from application to reporting—much more efficient. That said, the initial learning curve was steep. It took time for both staff and grantees to become comfortable with the system, and some features required technical support or training to fully implement. Additionally, the depth of customization, while powerful, can lead to overcomplication if not carefully managed. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Combines application, review, reporting, and communication in one place. Integrates with DocuSign Reduces email clutter and document shuffling Highly configurable Buying Office Hours (especially Teddy!) #### Cons Users (especially non-technical staff) may find it overwhelming Customizations or integrations can add to the cost Complex Initial setup and onboarding Complicates Reporting Set Up (Adhoc reports) #### Reasons for choosing Fluxx Grantmaker Wasn't part of the team in that process. --- ### Fluxx for Medium-Sized Foundations is a No Brainer Decision - Overall rating: 5/5 - Reviewer: Mark W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered We have been using Fluxx live for the past ten months. Five of those months we used it internally and launched it to our grantees in March of this year. Quite simply it has been a game changer for our foundation. Our program officers have better insight into their work. It becomes an interactive tool that informs meetings in real time. It allows us to analyze our work in new ways. And, because it is so customizable, we are constantly finding new ways to bring all kinds of workflow and business processes into the Fluxx system. Our goal is to make it the central place for all of our daily activities, internal and external. As my tiltle says, being a medium-sized foundation, this purchase is a no brainer. Fluxx counts most of the country's largest foundations as its clients. How the platform works is that all improvements go to all clients. That means as the big boys like Kresge build in PRI capabilities, the rest of us get these improvements at no cost. This is a much different development and sales model than most foundations are used to with previous options like Microedge and FIMS where you got nickled and dimed for every part you wanted to add. And our grantees love it too. Admittedly, we are a bit late to the party with online grantmaking, but our grantees have made numerous comments to us about how user friendly the interface and grants process is with Fluxx vs. the other platforms they use with other grantmakers. When we first looked at changing to Fluxx I went to the TAG (Technology Affinity Group) conference to meet real users and talk about their experiences. Two were actually going live at the conference. At this time, all of those users could be considered early adopters. As anyone who adopts tech products early knows, that means lots of pain points. So after three days meeting and talking with these folks and hearing the good and bad (and being early adopters there was a lot of bad), I asked them all the same question. If they were starting today and could choose any platform, would they still choose Fluxx. Without a pause every single one of them said without question they would still choose Fluxx. And now as a customer I agree. Nothing is ever perfect, but there is a reason foundations are switching to this platform at an amazingly fast rate. It is best in class next generation software made by grantmakers for grantmakers. It works so well because they truly understand how we work. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. The Fluxx community (truly the best and most supportive group of users I've ever experienced from a software platform) 2. anytime/anywhere/any device access (with great iOS and soon Android app) 3. regular updates and upgrades included in monthly fees that add features you actually want and need 4. good customer support with people that get to know you and your software instance 5. great conference every year 6. ample learning opportunities provided by the vendor at no additional cost (except for conference) 7. company leadership that comes from our sector and understands our needs 8. upgrades and updates add features and functionality that customers request 9. easy to use for end users (both grantees and staff) 10. admin panel is complex with lots of depth and features but is manageable once you are trained in how powerful it is and what it can do. #### Cons 1. Would like to see the development of integration into a board book platform or an integrated board book feature. No one has done this, it would be revolutionary. 2. So many new and useful features, sometimes it is hard to keep up. 3. Not much else, we are very pleased with this change --- ### Works but definitely areas for improvement - Overall rating: 4/5 - Reviewer: Cynthia M. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. At our Foundation's basic level, the system enables us to do what we need to do -- store grant data and enact a workflow to award grants and approve payments. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros As an end user, it's easy to make way through the system and see/do what you need to do. #### Cons Reporting is tedious, hard to get the data (or even find the data -- backend name and knowing all the right parameters) that you want. Having so much of the information available it s challenge bc it's overwhelming. Data manipulation/filtering is not easy. A novice user can't easily create a report, so there's a dependency on others to do it for them. Also feel like I need to really learn liquid language to make effective administrative changes. Would be nice to have more end user friendly ways for administrative maintenance. #### Reasons for choosing Fluxx Grantmaker At the time it was the best fit for where we were as a staff #### Reasons for switching to Fluxx Grantmaker Constant buy out of GIFTS maker, left like there was a loss of attention to the product. Wanted to see if there was a better offering. Also wanted staff to use the grant management system, they were not using GIFTs, felt the only way to get them to do that was to leave the system all together. #### Vendor response Hi Cynthia, Thank you for your review! We are so grateful that you trust Fluxx and are part of the Fluxx community. Please note that we are going through an overhaul of the reporting and analytics capabilities this year, I am sure they will meet and even exceed your expectations! As far as using code, virtually any change is doable without it. Please turn to the customer success team or the Fluxx community to get help on how to make administrative changes! Replied May 2022 --- ### Review of Fluxx - Overall rating: 4/5 - Reviewer: Jonathan G. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fluxx has been very helpful in keeping the grantmaking process flowing, and has been particularly useful during this time when we have been working remotely. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Fluxx is highly customizable, and has the ability to connect to third party platforms through api's. The native workflow in Fluxx helps the grantmaking process move through the grant cycle, keeping people informed and ultimately supporting decision-making and money into the hands of nonprofits in a timely manner. #### Cons Reporting could be improved; it's overly complicated to set up reports. Customer service could also be more responsive -- there are times when a ticket is submitted and follow-up is less than timely. #### Reasons for choosing Fluxx Grantmaker We demo'ed both of these products for our staff, and the concensus was that people felt that Fluxx was the right choice for us. #### Reasons for switching to Fluxx Grantmaker At the time Gifts had no web-based platform, it didn't "talk" to other platforms, it had no built-in workflow capability, and development of the product was almost non-existent. In short, it no longer met our needs, whereas Fluxx offered us the things we were looking for. #### Vendor response Dear Jonathan, thank you for your feedback and for being a valued member of the Fluxx community. We are hearing your concerns and are thriving to constantly improve our processes to get you the support you need. We continuously release new features and capabilities, please stay tuned for updates on reporting and analytics coming soon! If you have any issue, please contact your customer success manager to find a path to resolution. Replied May 2022 --- ### Functional and not terrible - Overall rating: 4/5 - Reviewer: Erik M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered I wasn't involved with the selection of Fluxx, and only started at the organization after it had been widely implemented. Thus, I can't speak to business problems it fixed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It works. It's reasonably easy to learn and use for a wide variety of populations. #### Cons The support provided by the developers is so slow it may as well be nonexistent. We were promised multi-language support when we were being sold the product but, years later, they are only starting to roll it out with an associated surcharge. Table fields are great for data entry in Fluxx itself, but when you try to export the data in a spreadsheet, it's a mess. --- ### Versatile but complex software - Overall rating: 3/5 - Reviewer: Veronique j. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The functionality of the software is huge. #### Cons Fluxx takes an inordinate amount of training to grasp its full functionality. The system is complex and I have not found it to be intuitive, as evidenced by the multitude of basic questions exchanged in Fluxx Users' General Digest weekly email. Most of the higher functionality of the system requires quasi programming knowledge and small errors can result in huge disruptions to the system. As a result, our organization has not used the platform to its full capacity, and because of its complexity, employees turn to their Admin for information rather than use the system themselves (grant management support is a small fraction of the work we do). Overall, Fluxx is NOT user friendly either for admins or grantees and I see its value only in supporting large grant-making organizations with dedicated staff, who use this platform on a daily basis, and have the capacity to fully leverage its versatility. As Fluxx programs are customized for each client, I've seen organizations having to produce their own 10 page booklet to instruct grantees how to use the system, which speaks to both its complexity of use and to the lack of templated training guides. Any enquiry from the help desk takes a few days for resolution, and charges are quickly presented for more personalized help. #### Reasons for choosing Fluxx Grantmaker n/a #### Vendor response Dear Veronique, thank you for your feedback and for being a valued member of the Fluxx community. Fluxx was built to empower changemakers to meet their specific needs and we provide our users with best practices to guide them towards an optimal use of their system. Virtually any change in Fluxx can be made through configuration and more advanced coding is to the system what macros are to excel: available if you want it, not required if you don't. You have multiple resources at your disposal to navigate the power of Fluxx: Knowledge base, support, user community and your customer success team is always here to help. Replied May 2022 --- ### Great product with many functional features - Overall rating: 5/5 - Reviewer: Susan R. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Fluxx allows us to customize how we do our business and provide the work flow to adapt if we shift. It is a very robust product with a lot of functionality. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and being able to customize is very important to how we do our business. We have been using Fluxx for 12 years and have not looked back. Great product #### Cons The current integration with Sage Intacct has been tricky based on our work flow and levels of approval but am confident that it will smooth out #### Reasons for choosing Fluxx Grantmaker When we chose Fluxx we were a new foundation and looked at many products. The most important feature was being able to customize and their customer service. We have been a very satisfied customer --- ### You'll never want to use another grants management system after using Fluxx! - Overall rating: 5/5 - Reviewer: Danielle C. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered I LOVE Fluxx! I recommend anyone thinking about changing systems to look into it - your staff will thank you! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Cloud-based system with GREAT mobile app to access the information you need anywhere, at any time - Super intuitive for our staff, even those who aren't tech-savvy, and ANY tech-savvy person can be an admin - Easy to learn for admin, workflows are easy to set up, great automatic email settings (ESPECIALLY compared to a program like Salesforce) - All of the forms are extremely customizable - Connected information! No need for 10 browser tabs, all of the information you need can be organized next to each other and navigated to quickly - Can set different Dashboards for different staff members - Easy to navigate grantee portal, with ability to create different portals for different types of grantees or programs - Ability to streamline all of your grant processes within Fluxx, rather than doing some parts of the process through email or spreadsheets or docs, etc. - Easy-to-use ticket system for support, and they get back to you within a few days. Every Fluxx Support staff member is extremely helpful and will work with you over email to make sure they can tell you exactly what settings or code you should be using to get the result you want. PLUS, if they don't have the functionality you want, they will consider it for a system-wide change in their upcoming updates. - The staff are awesome! The people who work there are nice, bright, hardworking, and incredibly committed to making Fluxx the best it can be and giving you the best experience they can. #### Cons - There is no way to bulk import data on your own :( --- ### It's great but... - Overall rating: 4/5 - Reviewer: Lynn N. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that the product is highly customizable and very user friendly and intuitive. #### Cons The main issue is the sluggishness and just the overall slow loading speed of the product. #### Reasons for switching to Fluxx Grantmaker At the time, Gifts Online had been purchased by Blackbaud and they kept promising updates to the system but the updates were not happening or at least not happening very quickly. The system was very clunky and not user friendly and it was built on a dying platform and we were afraid that it would become completely unusable. #### Vendor response Dear Lynn, thank you for your feedback and for being a valued member of the Fluxx community. We are hearing your concerns and are thriving to constantly improve our processes to get you the support you need and the performance you expect. If you have any issue, please contact your customer success manager to find a path to resolution. Replied May 2022 --- ### The Lenfest Institute for Journalism - Overall rating: 5/5 - Reviewer: Charles J. - Verified reviewer: Yes - Industry: Newspapers - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The Lenfest Institute for Journalism appreciates how Fluxx has helped us make sense of our large amount of data. We know that our operations have improved for the better, and we are more able than ever to accomplish our mission because we implemented Fluxx. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Fluxx Grantmaker is a feature-rich, "one-stop shop" platform for grant-making organizations. It gives organizations the ability to store, organize, and retrieve critical data pertaining to applicants, grant requests, awards, due diligence, compliance, payments, and much more. The system has seemingly unlimited features that enhance the organizations' ability to organize and leverage data. If you want a feature, Fluxx almost definitely has it or can provide a workaround to get it. #### Cons The number of features and scale of the platform are the primary challenges of using the system. The sheer number of settings and options almost necessitates an organization assign or develop an in-house expert who can maintain the system. #### Reasons for switching to Fluxx Grantmaker Submittable was severely limited in what it can do for grantmakers. We were surprised by it's inability to track and manage financial data, in particular. --- ### Underwhelming - Overall rating: 3/5 - Reviewer: Elizabeth F. - Verified reviewer: Yes - Industry: Venture Capital & Private Equity - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've largely been underwhelmed with Fluxx. I wish we had gone with another platform. It feels a bit too late now for my grantmaking purposes but I'm not recommending other teams at my organization to start using it. I would not give a positive reference if another grantmaker asked me about it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Automatic notifications; reporting functionality #### Cons Not grantee centric - their portal looks very basic and does not match the grantmaker experience - this is concerning and reflects a damaging power imbalance between funder and grantee. The customer support from Fluxx is pretty bad. We've been left hanging a few times and didn't have a formal transition from one account holder to another. Not the professionalism we expect. Our instance seems to break semi-regularly. #### Vendor response Dear Elizabeth, thank you for your feedback and for being a valued member of the Fluxx community. We are hearing your concerns and our customer success team will reach out to find a path to resolution. Replied May 2022 --- ### Fluxx Review - Not sure what the purpose of this section is? - Overall rating: 4/5 - Reviewer: Neomal A. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. As we are a small team, we have not had the time to uncover and customise Fluxx to the level it is capable of. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Adaptability and reasonably easy to customise #### Cons Administrative functions are not always intuitive #### Reasons for choosing Fluxx Grantmaker Better ability to customise our grants. #### Reasons for switching to Fluxx Grantmaker We shared the build and maintenance of an purpose built product that was shared by 12 other community Trusts. One of the key community trusts decided to pull out of the software due to it being outdated and not fit for purpose. This triggered my organisation to do the same. --- ### Fluxx Review - Overall rating: 2/5 - Reviewer: Patrick J. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The flexibility of various functionality was most appealing. #### Cons I've noticed that creating and pulling various ad-hoc reports requires a substantial amount of time and testing before arriving at the intended outcome, for example, I have pulled reports where the currency symbols do not pull into the report or fields that have been changed or updated pull in the old data or a mix of the old and new data. --- ### Director of Grants Review - Overall rating: 5/5 - Reviewer: Emerson M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Not much experience, only used for less than two years. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User-friendly interface and the ability to integrate with our accounting software. #### Cons What happens behind the scenes of the software. #### Vendor response Dear Emerson, thank you for your feedback and for being a valued member of the Fluxx community. Replied May 2022 ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/fluxx-profile/reviews/?page=2) --- Fluxx Grantmaker Reviews, Pros and Cons - 2026 Software Advice