Fonteva for Associations software


Fonteva For Associations is an association management solution built on the Salesforce platform. This system captures and tracks all member data on a single screen to for association managers.

Its core applications include accounting, fundraising, constituent management, event planning and communications tools as well as e-commerce capabilities for processing product and merchandise sales, dues, subscriptions and registration fees.

Portal area of Fonteva enables members to communicate with one another, pay dues and keep their contact information up-to-date. Committee management module facilitates communications among committee members, track their participation and distribute documents and minutes. The education management module helps in processing registrations and payments, track credits and establish certification requirements.

This system is cloud-based and mobile-ready which enables its access to tablets, smartphones and other internet-connected devices.

Supported Operating System(s):
Web browser (OS agnostic)

58 Reviews of Fonteva for Associations

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  • Hannah from Chico Animal Shelter

    Specialty: Animal Welfare

    Number of employees: 2-10 employees

    July 2018

    Totally changed my time management.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    After struggling with different systems and ways of organizing, we tried this program. It was totally easy and freed up time for other pressing projects.

    Cons

    It was a little difficult to import data but that was mostly due to trying so many different ways and programs prior to this.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 51-200 employees

    May 2018

    Makes operations easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Even the most technically challenged individual will understand how to use the software. The site is clean, straightforward and customizable for your respective organization.

    Cons

    Only thing i do wish is the ability to change titles of items like "notes" on internal profiles based on organizational needs.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rich from Coin Laundry Association

    April 2018

    Best member management software we've found on the market. Growing company continuously improving.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The AMS is build directly on Salesforce. It offers a wide range of possibilities due to Salesforce's flexibility. The apps they have built as part of the Membership suite are easy to use and can be tailored to fit business needs within certain constraints. The staff appear eager to help and are knowledgeable.

    Cons

    As with the events module, I feel that there can be some improvements to the outward-facing elements regarding SEO. Some of the features that are of interest aren't available until an upcoming release.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    February 2018

    I have nothing but positive things to say!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    member benefits. Event creator. Online forums and communities. easy payments.

    Pros

    We just transitioned to Fonteva 2 months ago and it has been such a smooth transition. Love the events and ecommerce features. My members love the badge and community features!

    Cons

    I don't like not being able to delete accounts or contacts. Also with the data merge I have a lot of old accounts and duplicates. Wish there was a better scrub system initially.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    January 2018

    a good options for the people (students and researchers) and organitazions that must tools quickly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It offers me the possibility of doing activities in several programs, which is very important for me, since I can take advantage of each of the particular skills of each software and generate a better product. all through a cloud of data

    Pros

    Infinite possibilities of exchanging truthful information at the right time and with the option of choosing the right tool. Is a very flexible application that presents multiple users with tools to manage a group of employees linked through the cloud, skipping distances and thinking. the app allows you to focus on a shared goals.
    They overcome the rigidity of a software and develop many app that evolve together with the users and their experiences, they honestly guarantee the success.
    An excellent option for companies that visualize the need to adapt to the digital era

    Cons

    The registration process, It can be a little common and tedious that´s all. fonteva does not present cons against which to be alarmed.
    The app depend on an excellent infrastrutura of data and speed of communication, which becomes very difficult for the countries with deficiencies in the web infrastructure

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    January 2018

    Amazing AMS with expandability due to the Salesforce platfom

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A solid platform for associations to manage and improve their processes from.

    Pros

    Solid well laid out financials to rival the best finance systems
    Extebsability of all objects - ability to add fields and formulas

    Cons

    Member portal is not quite as flexible as a full CMS
    No VAT inclusive pricing
    Not completely written in lightning yet

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Cesar A from Gobierno del Distrito Capital

    January 2018

    The best Association Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Fonteva help us making easier the reports of accounting through their Dashboard and Reports tool, with this module we can saw how we are spending our money and in which direction we have the put the organization for the best future of it.

    Pros

    With a big set of modules which can perform virtually everything you need to manage in the right way the customer support and the relationship with clients and costumers. Fonteva for Associations present a big range of features: members, events management, communities, estores, committees, accounting, online fundraising, mobile, education, collaboration, dashboard and reports. All these features allows you to perfom and set your bussines in the best possible way and get the most of every inversion or event you do.

    Cons

    Like happen with other Fonteva tools like Fonteva Events, with this tool you have to know every detail of you want to with your organzation and in which way do you want to improve, if you do not know what really you want you cannot tak advantange of this great tool for your organization.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jeff from APA

    November 2017

    Membernation is a huge improvement

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Extremely easy to use and being built into salesforce makes the data available for reporting with ease.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Alexander from MTX B2B Solutions

    Number of employees: 11-50 employees

    October 2017

    Out of the Box Customer/Membership Management Works Fantastically

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    As a developer / technical consultant, when a customer is mentioning use cases involving "customer engagement" or "organize our member base" the first product that comes to mind is Fonteva. This product easily saves me months of development for a product that I couldn't even compete with. Just like you don't want to build your own cloud based CRM product, why build your own customer engagement Salesforce functionality, when someone already did it cheaper, better, less buggy, and with a technical support team. Choosing Fonteva's software is often a no-brainer for my team and my customers. As a bonus it fills in the (many) gaps left behind by the Service Cloud that Salesforce hasn't built yet. And it saves me on the budget for when customers have big ideas.

    Cons

    Custom development on top of Fonteva's platform can be difficult because in addition to the usual Salesforce quirks you have to take into account, you also need to learn and understand how Fonteva's platform is built.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Justin from IDSA

    Number of employees: 51-200 employees

    October 2017

    Simple!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use and very user friendly. Being able to login on any device makes handingly urgent membership issues effortless.

    Cons

    We are starting to discover things the system can do that we didn't anticipate. Our new member application needs updating and we are unable (currently) to make the updates from the back end.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Abesha from APA

    October 2017

    User friendly, easily customizable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Feature and functionality and easy upgrades.
    Easily customizable, creating screen and fields take a few minutes.

    Cons

    Report limitation, none discriptive error messages, and user's guide could use a little discription.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    October 2017

    The rate with which I can spin up forms made life MUCH easier.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The out-of-the box functionality is very robust, and the customization options make most things possible.

    Cons

    There are some limitations that are defined by business rules that are hard to get around, but not for lack of trying.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • John from SEPA

    October 2017

    Seamless with the training, and it is easily accessible!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The accounting features are much better than what we used before. Going over the training was also very helpful. The resource center is something I will definitely be using again for my training.

    Cons

    So far Ive only done the training for the accounting portion of Fonteva. The training was solid, but the explaination of debits and credits could have been a bit more in depth.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Cindy from American Psychiatric Association

    October 2017

    Easy to acccess

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We moved to MemberNation early this year. I have found that my user experience has improved. It's easy to find users and update information or create new users. I look forward to continue learning how to use the system.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Mike from Air Force Association

    October 2017

    Good Experience powerfull software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Flexibility on creating solutions. The software is very user friendly. Allowed us to setup a portal for our members so that they could login and manage their accounts without calling our membership department. Also like the mobile app. I can login to the software from my phone and check or trouble shoot many problems remotely

    Cons

    View screens need ability to search in specific object. For example I created a screen for all of our batches. As the object grows it becomes increasingly difficult to locate a batch. The alpha search by letters is cool but all of my batches begin with the same name

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Adiam from Air Force association

    October 2017

    My experience so great with fontiva

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its really help customer support. It's easy to get into it. It has everything what we need to hold all customers and grow our organization or company.

    Cons


    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Bilen from American Psyciatric Association

    October 2017

    They are friendly and easy to work with. It feels like part of of the organization working with the

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We have used Fonteva for our membership and marking. The software is easy to use and friendly. They were able to accommodate all our custom logic we have used for a long time. The change over from our last software was so smooth and they have a knowledgeable staff to help out on the change.

    Cons

    We use fro membership and certain limits on the function, having saying that they accomadate us with what we needed

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Resa from AFA

    October 2017

    It seems user friendly but will know more once i have more time with the software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of finding data to lookup. And also the functionality of the reports. You can drop and drag pertinent information to create your own reports

    Cons

    That is is not built to take donations over $5000. My association receives many donations from planned giving donors that are well over $5000 . So this feature is not currently working for our company

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Nia from Air Force Association

    October 2017

    So far so good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy way to find what you are looking for and I like that there is an advanced search feature. I also enjoy creating reports.

    Cons

    Harder to do more difficult payment processes. We have different memberships that have different payments and sometimes those payments have to be split. It hasn't been the easiest to do all of those.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • James from Digital Voice

    September 2017

    Events management made easy.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Integration with Salesforce is flawless and for us the Events Builder App is a killer.

    The ease in which we can create events with data already in our Salesforce Org is great.

    Cons

    Additional Apps in Lightening would be great. Less requirements to revert back to Salesforce view would also be useful.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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