MemberNation Software


 

Fonteva For Associations is an association management solution built on the Salesforce platform. This system captures and tracks all member data on a single screen to for association managers.

Its core applications include accounting, fundraising, constituent management, event planning and communications tools as well as e-commerce capabilities for processing product and merchandise sales, dues, subscriptions and registration fees.

Portal area of Fonteva enables members to communicate with one another, pay dues and keep their contact information up-to-date. Committee management module facilitates communications among committee members, track their participation and distribute documents and minutes. The education management module helps in processing registrations and payments, track credits and establish certification requirements.

This system is cloud-based and mobile-ready which enables its access to tablets, smartphones and other internet-connected devices.

 

MemberNation - Event management
 
  • MemberNation - Event management
    Event management
  • MemberNation - eStore
    eStore
  • MemberNation - Community
    Community
  • MemberNation - Members
    Members
Supported Operating System(s):
Web browser (OS agnostic)

56 Reviews of MemberNation

 

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Software Advice Reviews (3)
More Reviews (53)

Showing 1-3 of 3

Janette from CJR
Specialty: Corporations

February 2015

February 2015

Very likely

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is an easy way to connect donors to help schools.

Likes Least

Sometimes our donors complain of spam. I don't know if this is true or not, but it is a perception.

Recommendations

There is no reason not to give your customers this opportunity.

 
 

John from Golder
Specialty: Other

February 2015

February 2015

Davis Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Variety and responsiveness. Ease of use and ability to understand

Likes Least

There is nothing specific that I do not like about the vendor.

Recommendations

Deep dive functionality and customization of the software. After sales support.

 
 

Nelliyan from Compuware
Specialty: Corporations

February 2015

February 2015

Reliable fundraising software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Reliable, easy to use, and good technical support. We could manage multiple types of donations and events.

Likes Least

Fundraising built-in reports are more limited than some other systems.

Recommendations

Easy to use. Great customer support. This makes a huge difference for all clients, but especially those who are not IT experts (or have one on staff).

 
 
 
Showing 1-20 of 53

Rich from Coin Laundry Association

April 2018

April 2018

Best member management software we've found on the market. Growing company continuously improving.

Ease-of-use

Functionality

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Customer Support

Value for Money

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Pros

The AMS is build directly on Salesforce. It offers a wide range of possibilities due to Salesforce's flexibility. The apps they have built as part of the Membership suite are easy to use and can be tailored to fit business needs within certain constraints. The staff appear eager to help and are knowledgeable.

Cons

As with the events module, I feel that there can be some improvements to the outward-facing elements regarding SEO. Some of the features that are of interest aren't available until an upcoming release.

Review Source: Capterra
 


February 2018

February 2018

I have nothing but positive things to say!

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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member benefits. Event creator. Online forums and communities. easy payments.

Pros

We just transitioned to Fonteva 2 months ago and it has been such a smooth transition. Love the events and ecommerce features. My members love the badge and community features!

Cons

I don't like not being able to delete accounts or contacts. Also with the data merge I have a lot of old accounts and duplicates. Wish there was a better scrub system initially.

Review Source: Capterra
 


January 2018

January 2018

a good options for the people (students and researchers) and organitazions that must tools quickly

Ease-of-use

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Value for Money

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It offers me the possibility of doing activities in several programs, which is very important for me, since I can take advantage of each of the particular skills of each software and generate a better product. all through a cloud of data

Pros

Infinite possibilities of exchanging truthful information at the right time and with the option of choosing the right tool. Is a very flexible application that presents multiple users with tools to manage a group of employees linked through the cloud, skipping distances and thinking. the app allows you to focus on a shared goals.
They overcome the rigidity of a software and develop many app that evolve together with the users and their experiences, they honestly guarantee the success.
An excellent option for companies that visualize the need to adapt to the digital era

Cons

The registration process, It can be a little common and tedious that´s all. fonteva does not present cons against which to be alarmed.
The app depend on an excellent infrastrutura of data and speed of communication, which becomes very difficult for the countries with deficiencies in the web infrastructure

Review Source: Capterra
 


January 2018

January 2018

Amazing AMS with expandability due to the Salesforce platfom

Ease-of-use

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Value for Money

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A solid platform for associations to manage and improve their processes from.

Pros

Solid well laid out financials to rival the best finance systems
Extebsability of all objects - ability to add fields and formulas

Cons

Member portal is not quite as flexible as a full CMS
No VAT inclusive pricing
Not completely written in lightning yet

Review Source: Capterra
 

Cesar A from Gobierno del Distrito Capital

January 2018

January 2018

The best Association Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Fonteva help us making easier the reports of accounting through their Dashboard and Reports tool, with this module we can saw how we are spending our money and in which direction we have the put the organization for the best future of it.

Pros

With a big set of modules which can perform virtually everything you need to manage in the right way the customer support and the relationship with clients and costumers. Fonteva for Associations present a big range of features: members, events management, communities, estores, committees, accounting, online fundraising, mobile, education, collaboration, dashboard and reports. All these features allows you to perfom and set your bussines in the best possible way and get the most of every inversion or event you do.

Cons

Like happen with other Fonteva tools like Fonteva Events, with this tool you have to know every detail of you want to with your organzation and in which way do you want to improve, if you do not know what really you want you cannot tak advantange of this great tool for your organization.

Review Source: Capterra
 

Jeff from APA

November 2017

November 2017

Membernation is a huge improvement

Ease-of-use

Functionality

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Customer Support

Value for Money

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Pros

Extremely easy to use and being built into salesforce makes the data available for reporting with ease.

Review Source: Capterra
 

Alexander from MTX B2B Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Out of the Box Customer/Membership Management Works Fantastically

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

As a developer / technical consultant, when a customer is mentioning use cases involving "customer engagement" or "organize our member base" the first product that comes to mind is Fonteva. This product easily saves me months of development for a product that I couldn't even compete with. Just like you don't want to build your own cloud based CRM product, why build your own customer engagement Salesforce functionality, when someone already did it cheaper, better, less buggy, and with a technical support team. Choosing Fonteva's software is often a no-brainer for my team and my customers. As a bonus it fills in the (many) gaps left behind by the Service Cloud that Salesforce hasn't built yet. And it saves me on the budget for when customers have big ideas.

Cons

Custom development on top of Fonteva's platform can be difficult because in addition to the usual Salesforce quirks you have to take into account, you also need to learn and understand how Fonteva's platform is built.

Review Source: Capterra
 

Justin from IDSA
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Simple!

Ease-of-use

Functionality

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Value for Money

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Pros

Easy to use and very user friendly. Being able to login on any device makes handingly urgent membership issues effortless.

Cons

We are starting to discover things the system can do that we didn't anticipate. Our new member application needs updating and we are unable (currently) to make the updates from the back end.

Review Source: Capterra
 

Abesha from APA

October 2017

October 2017

User friendly, easily customizable

Ease-of-use

Functionality

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Value for Money

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Pros

Feature and functionality and easy upgrades.
Easily customizable, creating screen and fields take a few minutes.

Cons

Report limitation, none discriptive error messages, and user's guide could use a little discription.

Review Source: Capterra
 


October 2017

October 2017

The rate with which I can spin up forms made life MUCH easier.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

The out-of-the box functionality is very robust, and the customization options make most things possible.

Cons

There are some limitations that are defined by business rules that are hard to get around, but not for lack of trying.

Review Source: Capterra
 

John from SEPA

October 2017

October 2017

Seamless with the training, and it is easily accessible!

Ease-of-use

Functionality

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Value for Money

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Pros

The accounting features are much better than what we used before. Going over the training was also very helpful. The resource center is something I will definitely be using again for my training.

Cons

So far Ive only done the training for the accounting portion of Fonteva. The training was solid, but the explaination of debits and credits could have been a bit more in depth.

Review Source: Capterra
 

Cindy from American Psychiatric Association

October 2017

October 2017

Easy to acccess

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Pros

We moved to MemberNation early this year. I have found that my user experience has improved. It's easy to find users and update information or create new users. I look forward to continue learning how to use the system.

Review Source: Capterra
 

Mike from Air Force Association

October 2017

October 2017

Good Experience powerfull software

Ease-of-use

Functionality

Product Quality

Value for Money

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Pros

Flexibility on creating solutions. The software is very user friendly. Allowed us to setup a portal for our members so that they could login and manage their accounts without calling our membership department. Also like the mobile app. I can login to the software from my phone and check or trouble shoot many problems remotely

Cons

View screens need ability to search in specific object. For example I created a screen for all of our batches. As the object grows it becomes increasingly difficult to locate a batch. The alpha search by letters is cool but all of my batches begin with the same name

Review Source: Capterra
 

Adiam from Air Force association

October 2017

October 2017

My experience so great with fontiva

Ease-of-use

Functionality

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Value for Money

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Pros

Its really help customer support. It's easy to get into it. It has everything what we need to hold all customers and grow our organization or company.

Review Source: Capterra
 

Bilen from American Psyciatric Association

October 2017

October 2017

They are friendly and easy to work with. It feels like part of of the organization working with the

Ease-of-use

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Pros

We have used Fonteva for our membership and marking. The software is easy to use and friendly. They were able to accommodate all our custom logic we have used for a long time. The change over from our last software was so smooth and they have a knowledgeable staff to help out on the change.

Cons

We use fro membership and certain limits on the function, having saying that they accomadate us with what we needed

Review Source: Capterra
 

Resa from AFA

October 2017

October 2017

It seems user friendly but will know more once i have more time with the software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Ease of finding data to lookup. And also the functionality of the reports. You can drop and drag pertinent information to create your own reports

Cons

That is is not built to take donations over $5000. My association receives many donations from planned giving donors that are well over $5000 . So this feature is not currently working for our company

Review Source: Capterra
 

Nia from Air Force Association

October 2017

October 2017

So far so good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Quality
Value for Money
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Pros

Easy way to find what you are looking for and I like that there is an advanced search feature. I also enjoy creating reports.

Cons

Harder to do more difficult payment processes. We have different memberships that have different payments and sometimes those payments have to be split. It hasn't been the easiest to do all of those.

Review Source: Capterra
 

James from Digital Voice

September 2017

September 2017

Events management made easy.

Ease-of-use

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Pros

Integration with Salesforce is flawless and for us the Events Builder App is a killer.

The ease in which we can create events with data already in our Salesforce Org is great.

Cons

Additional Apps in Lightening would be great. Less requirements to revert back to Salesforce view would also be useful.

Review Source: Capterra
 

Pamela from Destinations International

September 2017

September 2017

i have used MemberNation for about five months @ work

Ease-of-use

Functionality

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Pros

it is web based and intuitive, easy to access and easy to use for back end processes. setting up items, classes, stores, and event products is relatively straightforward

Cons

there are many add-ons required to satisfy our business requirements, additional user licenses are expensive

Review Source: Capterra
 

Ivan from Western Growers
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Product meets our business needs with out of the box functionality

Ease-of-use

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Great app built on Salesforce. Streamlined manual processes.

Pros

MemberNation (MN) has proven to be an excellent AMS. The product is customizable, which allows Admins to configure the system based on their origination's needs. MN has allowed us to streamline processes that were once done manually.

The Fonteva team worked diligently to help us reach our target go-live date. Our Business Analyst was crucial to the project's success, as he used his expertise to understand our business processes and guide our internal team on configuring MN.

Cons

Salesforce does have limitations on editing their managed packages which limits the Admin on certain configurations. However, we have found a work around solution for each of these limitations.

Review Source: Capterra
 
 
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