Fonteva for Associations Software

Fonteva for Associations Software

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FrontRunners 2020

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About Fonteva for Associations

Fonteva For Associations is an association management solution built on the Salesforce platform. This system captures and tracks all member data on a single screen to for association managers. Its core applications include accounting, fundraising, constituent management, event planning and communications tools as well as e-commerce capabilities for processing product and merchandise sales, dues, subscriptions and registration fees. Portal area of Fonteva enables members to communicate with one another, pay dues and keep their contact information up-to-date. Committee management module facilitates communications among committee members, track their participation and distribute documents and minutes. The education management module helps in processing registrati...

Fonteva for Associations Pricing

To receive accurate pricing information, contact MemberNation directly. 501 (c)(3) organizations qualify for discounts on the cost of their license.

Starting price: 

$175.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Fonteva for Associations User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 87 reviews

User Profile

Harry A.

Verified reviewer

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Functionality

out of 5

August 2018

Top Notch Association Management Software

Pros

We conducted an in-depth search and review to evaluate and select an Association Management Software (AMS) for our medium sized Association. There are a variety of reasons as to why we selected Fonteva, but to summarize here are our main reasons for selecting this product. 1. User Experience - The SF Lightning and Fonteva user experience for our end users is clean, simple, and easy to learn. The flexibility it offers is clear and concise to staff and will make their day to day work much more efficient. The system is highly configurable. 2. Community Groups - For a chapter based association like ours there will be many benefits to having this feature enabled. Chapters will have a variety of accessible features that our current AMS doesn't easily offer. 3. Integration - We use a wide variety of other software to run our organization. Salesforce and Fonteva's ability to connect with and integrate is simple and cost efficient. I highly recommend this a solution for your Association.

Cons

No negatives have been found yet. Of course, you'd love for it to be cheaper. Keep an eye on the size of your environment.

Frank

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

October 2021

My thoughts on Fonteva AMS

Pros

The best thing about Fonteva is that it is on the Salesforce platform. Having the ability to configure the AMS with Salesforce has been a dream come true for us. In regards to Fonteva itself, I really like the flexibility it provides in solving business solutions as well as the amount of time saved with basic management of association management. My staff really loves Salesforce/Fonteva and that wasn't the case for our legacy platform. With staff buy-in, we're able to get a lot done now with our AMS.

Cons

Fonteva is not a platform you can learn overnight. Your staff must devote time to learn the structure before any sort of major configuration or custom work. More than likely, a 3rd party resource should be brought to help and assist with any sort of business objectives in order to configure the platform properly. Lastly, avoid custom code as much as possible because the more you learn about the tool, the higher likelihood you'll be able to configure a solution using out of the box tools with Salesforce.

Reasons for choosing Fonteva for Associations

We liked Nimble a lot but at the time (year 2015), but we preferred Fonteva's storefront.

Reasons for switching to Fonteva for Associations

We came from a platform that was really good for a small association mainly because it was preconfigured and our administrator (who didn't have an IT background) could easily work within the four walls of the AMS. Over time, as our organization grew and business needs evolved, our legacy AMS system did and therefore we needed to make a switch.

Anonymous

Company size: 11-50 employees

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

April 2020

Fails to deliver on many promises. Lots sacrificed with little payoff.

Pros

I like that it's built on Saleforce CRM.

Cons

Implementation took much longer than anticipated and cost much more than forecasted. Elements of each part of the software fail to meet expectations. Core competencies such as invoicing, events set-up and managment, reporting, renewals, and eCommerce have been faulty. Support does not include support for the whole system. Their business model changed to using 3rd-party companies for setup, configuration, and advanced support. Upgrades are not free, and fees are not controlled and predictable. eCommerce engine fails to meet standards for SEO and basic eCommerce structure. Emails and integration with platforms either don't work or require excessive labor. Renewal and invoice automations can fail.

Reasons for choosing Fonteva for Associations

Sales process and promises. Built on Salesforce.

Reasons for switching to Fonteva for Associations

Membersuite by its own admission was subpar and experiencing problems.

Heather

Company size: 11-50 employees

Industry: Hospitality

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

July 2021

Decent but has limitations for us

Great AMS for a simple membership model.

Pros

This is a generally easy system to learn and has a lot of functionality however we struggle with having to develop a lot of customizations because it doesn't have functionality that aligns nicely with our needs. This makes upgrades more difficult.

Cons

There is no ability to track membership retention. Emailing through the database is flawed as formatting gets screwy. We are exploring using more features and functions such as campaigns but at the surface level, its a little complicated to figure out.

Shruti

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

October 2020

This is one of the best cloud based CRM out there for Membership Management.

The product is the best out there and has lot of options to customize. The staff is very supportive.

Pros

Software is easy to use and has lot of flexibility to tailor it as per the association needs.

Cons

The software has some room to improve. We have soem issues with Join process and renewal proceeses which can be improved. We also think finance side of Fonteva can be made better by improving schedule payment and lockbox functionality.

Reasons for choosing Fonteva for Associations

For its core functionality of Membership Association Management

Reasons for switching to Fonteva for Associations

To laverage could based functionality and move away from traditional client server environment.

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