FundHero Software

4.8 / 5 (10)

Our advisors have recommended this product 4 times in the last 30 days

About FundHero

FundHero is one of the most streamlined, user-friendly, and affordable donor management tools on the market. The app provides a mobile and desktop-friendly CRM, simple automation and reminders to facilitate fundraising best practices, basic fundraising templates, and tools to engage an organization’s donors. Basic accounts are free on the platform, with premium-level features starting at just $9/month.

The web-based app enables users to track all relevant donor engagements and activities, including donations, pledges, donor acknowledgments and thank you letters, emails, text messages, and more. Pulling financial reports and importing and exporting data is extremely simple on the platform, and simplified task management, pledge reminders, and event planning/tick...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

10 Reviews of FundHero

Average User Ratings

Overall

4.8 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 10 of 10 results

Do you use this product?Write a review

March 2021

Thom from Blueprint Public Affairs

Verified Reviewer

Company Size: 2-10 employees

Industry: Fund-Raising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Great CRM & Paypment Processor for small campaigns

Very good! I'm happy and I think they're great for their price point.

Pros

I really love their easy to use CRM. The dashboard on the front page is really convenient as well.

Cons

I've come a cross a couple of bugs, which have been annoying. The rep I usually speak to gets them fixed pretty quickly though. I would consider myself a power user though, so I tend to find little issues in a lot of software I use.

Reasons for Choosing FundHero

NGP Van is too expensive for the campaigns I tend to run.

Reasons for Switching to FundHero

I wanted a processor that had a CRM & was easy to use. I especially hated exporting lists as well, I found ActBlue's back end to be convoluted.

June 2021

Corey from O2 Utah

Company Size: 2-10 employees

Industry: Political Organization

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2021

High praise for a cost-effective tool

I love FundHero and make recommendations to every campaign I work with to sign up for the software.

Pros

It is very easy to track communications, tasks, donations and pledges in FundHero. It covers the basics very well and all for a very low, reasonable price.

Cons

There are a few minor glitches with the dashboard and the recurring donation information is difficult to find.

Reasons for Choosing FundHero

The size of our organization and size of our list means we don't need anything fancy. The price cannot be beat, either.

March 2021

Joseph from Utah Filmmakers™ Association

Company Size: 1 employee

Industry: Entertainment

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2021

Great service from great people.

Terrific service, easy integration, excellent support.

Pros

Setup is easy and it works as advertised.

Cons

I honestly have nothing to complain about.

Reasons for Choosing FundHero

Apart from the excellent service, we always try to support Utah-based businesses.

March 2021

Devin from Friends of Devin Thorpe

Verified Reviewer

Company Size: 2-10 employees

Industry: Political Organization

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Phenomenal

I loved it. I will definitely use it again in the future!

Pros

FundHero is a capable crowdfunding site with a strong CRM on the backend for the price of a basic crowdfunding site.

Cons

The system is remarkably complete. I really didn't find anything missing.

Reasons for Choosing FundHero

FundHero has a much stronger CRM on the backend.

March 2021

Arianna from Adams county IL Democrats

Company Size: 1 employee

Industry: Political Organization

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2021

Fundhero for County Parties

I was looking for a donation platform, and when I didn’t hear from another company for several months, I went with Fundhero and have not regretted it!

Pros

I love how [SENSITIVE CONTENT HIDDEN] are so responsive to my county parties needs. They listen and helped us make it so we had a viable option for anyone who wanted to donate to our county party online. I also love how users can just flip a toggle to help us to pay for the credit card fees associated with online transactions, so we see 100% of the donation.

Cons

Nothing jumps to mind. The main issue we had initially was an ROI issue due to a lack of people donating, not Fundhero’s fault.

Reasons for Choosing FundHero

Actblue didn’t call me for over two months after I sent in an application packet.

February 2021

Mackenzie from Blueprint Public Affairs

Company Size: 2-10 employees

Industry: Fund-Raising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

FundHero is a great all-in-one for fundraising

Pros

FundHero has it all from a custom donate page, to a really functional CRM. I can track my fundraising goals, reach out to donors, and raise money all in the same software. It's so much better than managing endless spreadsheets. FundHero is constantly improving features to make it easier to use, they have great support and you can't beat the price for all of the features.

Cons

They have one of the best merge duplicate features, but it may not be obvious to a first-time user. I'd also love to be able to import lists with multiple tags.

March 2021

Alan from Akron Area Interfaith Council

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

Non Profit

As a whole we have three different funds running on it right know. We have a regular page for donations, a page for membership and We are using it for our 12th annual Hungerwalk since we can not actually have a in person walk. So far we have had no hick ups and it runs beautifully. I hope in the near future to get another person along with myself to administer it.

Pros

I have seen many other programs but his was the best fit for our non-profit. We are small and funding has always been an issue as well as keeping track of memberships and donations. This offered us the best way to so many of these things electronically. With out a huge expense in software.

Cons

We have spoken with there customer service people and I think that we would like the donators information page could be more adjustable to each of there customers. Like being able to change the titles of some information. We do not need to know each persons employer but would like to know there faith affiliation. They have been really good about working with us and listening to us.

Reasons for Choosing FundHero

Mainly I enjoyed talking with the people, they followed through and were really helpful to me and did not blow me off because we were not a big organization.

March 2021

Joseph from Joe for Murray City Council

Company Size: 1 employee

Industry: Political Organization

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Fantastic Product that Outshines the Competition

FundHero was the perfect product for my local city council campaign. This is my first campaign as a candidate, but I'm an experienced campaign staffer and know the industry very well. FundHero has excellent pricing and an exceptionally easy to use interface that makes it a perfect product for small campaigns without staff support. The prompt customer service and tech support is also way beyond what is typical for the industry. Can't say enough good things about FundHero!

Pros

I love how easy and intuitive it is to use. It takes just a few clicks to be up and running immediately. I also love how seamlessly the fundraising tools interface with the rest of the product- lots of competitors make it so clunky and hard to use that you wind up ignoring the tools altogether.

Cons

I'd love to see an app so I can easily use this product on my phone.

Reasons for Choosing FundHero

Pricing, interface, great customer service, and a local small business.

April 2021

Andrea from Our Village Community Center

Company Size: 1 employee

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Awesome!

We love it!

Pros

I love the easy of creating a donation page through Fundhero!

Cons

The fees are seem a little high per donation for our small nonprofit. But the monthly cost is great!

April 2021

Leah from United States

Company Size: 2-10 employees

Industry: Government Relations

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

My go to

Pros

FundHero is my go to for all my clients that have online fundraising needs. The platform is easy to use and set up campaign fundraising with, and their folks are helpful and responsive when you do have a question. I would recommend them to anyone.

Cons

It really works well for all me and my clients needs.